user
Stanley Steemer
158 Brentwood Dr Ste 5, Colchester, VT 05446, United States
Appearance

Comments
Su
Review №1

Stanley Steemer and Austin are awesome. It is amazing how much stuff comes out of your dryer vents. I had them cleaned today and it was crazy. I highly recommend that you get your dryer vent cleaned by Stanley Steemer. It could prevent a fire and it cuts down on dust. Very professional and clean... even wore booties in the house. Only takes like 30 minutes or even less.

Sy
Review №2

The crew that arrived did as good as I expected. The couch and stuffed chair did well. My recliner is older and shows more wear but it is much cleaner and protected now. The 2 dog beds got cleaned and only one has a spot that wouldnt come out.The two people were very courteous, professional and efficient. Id give the 4 1/2 🌟 if it were there

Sh
Review №3

The 2 young men who cleaned my carpet did an excellent job in a very timely manner. They were professional, courteous and very helpful in moving items and furniture out of the way. The carpet looks great and even the wear patterns look so much better. It is the best job Ive had done with my carpet ever. The last time I had my carpet cleaned it took 3 days to dry! This team explained to me that it would take 6 to 8 hours and I was grateful.

Pa
Review №4

We have been happy customers of Stanley Steemer for @ a decade. The staff are always pleasant and efficient. The house always feels so clean and healthy after theyre done.

An
Review №5

These men were prompt, well informed, respectful, and most of all very effective in completing a wonderful job! Thanks! I will be glad to tell everyone, just how happy I am with their accomplishment.

St
Review №6

I was very impressed with the professionalism and thoughtfulness of the two gentlemen Nate and Jake provided. I had the carpets cleaned, deodorized and protected after some construction. I would highly recommend Stanley Steemer and will definitely be using again.

La
Review №7

Very easy and efficient process booking online. Cleaners were very communicative with confirming their arrival and one hour window the day before and also calling to give me a heads up a few minutes before they arrived. Actual cleaning was fast and well worth the money. The carpets in my finished basement look nearly brand new! This is the second time using Stanley Steemer for carpet cleaning and I would not hesitate to book again.

Sc
Review №8

Great job by Eric! On time, carpets came out fresh and clean, and at a fair price. I’ll be back to do business again that’s for sure.

Ka
Review №9

Excellent service! I was very impressed with their professionalism and the through cleaning of our ceramic tile floors and carpets. We have animals and the odor is no longer on the floors. I will definitely use Stanley Steemer again in the future and highly recommend them to my family and friends.

Jo
Review №10

Hard workers.Fast and friendly.Didnt mess up or brake anything.Looks good and smells good.

Co
Review №11

Excellent work, very polite and quick. Well worth the money!

Li
Review №12

We spoke to two gentlemen (Eric & Austin) and both were amazing. Austin called to confirm the appointment but they got shifted around and so Eric touched base to let us know they were running behind because of snow. We have had this beautiful velvet Restoration Hardware Sofa for six years. We were shopping for a new one because it had been so beaten up by our kids. There were rust stains around the buttons and popcorn butter from years of movies. The sofa looks AMAZING!!!! It is like new and so happy to not have to replace it. Eric also cleaned two other chairs and ottomans. They also look like brand new! I sent a message to thank him this morning and he said if we have any questions or issues to give him a call. We will DEFINITELY use Eric and Stanley Steemer again!Thank you, guys. Awesome service, communication and work.

Ma
Review №13

Eric did an excellent job and great service, I would highly recommend.

Ma
Review №14

The gentlemen arrived early, were very personable, and did a great job. Thanks!

Mi
Review №15

Scott and Ashley were polite and worked quietly and quickly. They arrived at the time promised.

le
Review №16

Austin and Team have been very responsive and I will continue to use them for any cleaning needs. You will be amazed at how clean your carpets are when they leave!

Do
Review №17

The two young men who came to clean the carpet were very professional. They were supposed to clean two chairs also but the steam would not penetrate the fabric. The tag on the chair had an “S” on it. They were very apologetic even though it certainly was not their fault.

ja
Review №18

Had a terrific experience with two young men that made my rug and furniture look brand new - very professional and knowledgeable. Going to do this once a year as they explained to me that it extends the life of everything. I have two dogs and two cats and while I vacuum a lot I cannot get them truly clean. It is wonderful to have clean furniture....

Te
Review №19

Local office staff was very helpful, exceptional customer service. They answered all of my questions and were thorough explaining how air duct cleaning worked. I will gladly recommend Stanley Steemer to all friends & family.

Ch
Review №20

Austin and his team were awesome! Would recommend them and they were especially careful and considerate with my special needs child. Thank You!!!

Mo
Review №21

McKenzie the manager is the MOST unprofessional manager I’ve ever spoken to. Not only did they just not show up on my scheduled appointment, they were not even sorry but rude and disrespectful. They also lied backtracked and lied again about losing my address and then saying they came when they definitely did not I was hyper vigilant at the window and my door open for 5 hours awaiting them. I was told I would not be offered a discount and that they are just a franchise so they don’t care about the business name. This location is extremely unprofessional and a complete waste of time. Corporate dealt with it by offering me 50% off through snail mail but I needed my carpets cleaned 3 days ago so thanks but yeah right I will never recommend them to anyone. Worst possible service.

Pe
Review №22

The two workers left their truck with the exhaust on aimed at my garage and then into my house. 20 minutes after they left my CO monitors begin ringing “evacuate evacuate!!”. I had to call 911, scramble to find the cat, wait for two hours with five firemen, and now I have to buy new CO monitors since they’ve been exposed. The house was full of exhaust from their truck. The utilities people also put a lock on my oven and I need to now pay for a repair of that. This was a fiasco. I found the Stanley Steemer number and the operator told me this sometimes happens. Please inform your workers not to blow exhaust into the hoses. Secondly the boys were in way too much hurry and did things way too fast.

Ca
Review №23

Scot went above and beyond what i expected, he was professional and pleasant to deal with, i will spread the word in my community, cant say enough, thank you Scot!

La
Review №24

On time, great job, professional. Two young men - the young man in charge was very pleasant and professional. They did not wear masks, however, which I would have preferred given the current situation.

Fr
Review №25

Matt Johnson showed up on time and was very professional. I think we had done a good job of cleaning out the area so Matt had plenty of time to demonstrate his stain removing and carpet cleaning skills. Weve had good experiences with Stanley Steemer in other parts of the country and this was no different. We would recommend Stanley Steemer to anyone who wants a professional carpet cleaning. Matt Johnson is truly an asset to the Stanley Steemer product and we are very pleased with the results.

Er
Review №26

This is the second time that we have used Stanley a Steemer and its the second time weve had a great experience. Scott and his coworker were efficient and super friendly. Theres so much bad customer service in Vermont that it was a breath of fresh air having someone who cared enough to go above and beyond. We will call you again! Thank you so much!

Pa
Review №27

Professional, courteous, transparent from the phone appointment to the two gentlemen who arrived on time within the window scheduled. They took a minute to explain the process and answered all my questions. They treated my home with respect and the outcome was terrific. Excellent service and staff.

Ro
Review №28

Our guy showed up on time, was cordial and efficient. He and the equipment did a fine job. Removed several old stains perfectly. Our location is not easy to access since the truck couldnt get very close. But the long hose reached!

Li
Review №29

Moved the steamer to quickly across the rug. They should have taken a little more time.

Ma
Review №30

They arrived on time and were exceptional. I had my couch and chair cleaned. I could not believe the difference. Ryan and his partner were friendly and professional. 5 stars to them and the job they did!!! Excellent

Ri
Review №31

Len did a great job, dedicated to quality work and wanted to please us. I would recommend your services to anyone. He really cleaned tile and grout. Great Job

Ju
Review №32

The service provider spent time and attention in cleaning my carpets.Now that it is all dry, I can still see some residual spotting left in the rugs.I have no idea if this is the best they can be or touch-up might make it better.Overall a good job.

El
Review №33

I used Stanley Steemer to clean my berber carpet. They did a great job and were pleasant and professional to deal with. The reason I chose them over some of the others I contacted was I actually got a live person on the phone who was polite and able to answer my questions and schedule an appointment. Their estimate was correct and they were able to book me in quickly. I will use Stanley Steemer again.

Me
Review №34

I have used Stanley Steemer for years, in Maryland, Delaware and now Vermont. Every single time I have been very satisfied with the service and the technicians are always great to work with. Scheduling is always a breeze, too. Ill continue to be a faithful customer. Thanks, Stanley Steemer!

Ka
Review №35

I was thoroughly disappointed. I had two carpeted rooms done (twice because I called immediately after clean #1) and stains are all still there. I know that krud mutter in a rug doctor could absolutely beat the outcome achieved by Stanley Steemer. After the second clean the space smelled so strongly of cat urine (and it did not prior to their attempts). Not happy at all.

Ja
Review №36

Very convenient and quick. They called before arriving and even arrived a bit early. Both guys were professional and the work done was superb.

He
Review №37

The guys who came to clean were great, prompt and pleasant. However, after the carpets were dry it’s obvious they are still dirty. The living room is still covered in stains and the area rug that was done is filthy around the edges. Way over priced for the quality of cleaning. Most likely won’t use this service again.

Sa
Review №38

I used Stanley Steemer to clean a used couch I purchased! Dennis and his helper were awesome! They did an amazing job, made the couch look brand new!! I am having them back to do my tile floors! Thanks so much!

Ca
Review №39

They were great called ahead to give me an ETA.Was very pleasant respectful. They helped me hang up the area rugs to dry. My carpets look and smell amazing!!!!

Ro
Review №40

Very unsatisfied with the quality of the work completed. I would not recommend this service.

Gi
Review №41

Eric (Stanley Steemer) called when on his way, and arrived within the expected time window. He was incredibly accommodating with requests to wear booties inside and how we wanted to shift items within and between rooms. He was thorough, yet efficient. Thank you for a very positive experience.

Ga
Review №42

Prompt, friendly service. They did a great job on our carpets and were very fast. Our tired carpets look great again!

Ke
Review №43

Very knowledgeable and friendly service person. Explained all the options and benefits. I had pre-selected what I wanted and was not pressured into anything else.Some of the most difficult traffic areas, those that other cleaning companies couldnt do anything with, came out about 80%. I was very impressed at how the carpets looked when they were done.My only complaint is that I was told the carpets would be mostly dry in 6 hours. More than 24 hours later and the carpets were sill damp. Emptied dehumidifier 3 times and let A.C. run 24 hours a day. Be prepared for wet carpets for at least a full day.

Pe
Review №44

Stanley Steemer is the greatest. They were prompt and they were great. I never expected to have my floor look as good as it does. Fantastic job

Ja
Review №45

I have been using this location for many years and have always been happy...but this last cleaning was just awful. They sent a couple of young kids, I question whether they cleaned at all. I had to contact another carpet cleaning company to re clean my carpets...I took a $270 loss on Stanley Steemer...but one thing for sure...they will never see a penny from me again.

Rh
Review №46

Great experience. Very professional, quick and thorough, carpets look brand new. Highly recommend!

Ka
Review №47

Eric and Scott were fantastic! They arrived right on time and were so efficient and kind. Our carpet looks amazing! I would recommend Stanley Steemer to everyone.

Li
Review №48

Stanley Steemer did a great job on our carpets! I was very pleased with the results and I would definitely use them again!

De
Review №49

The gentlemen that represented Stanley Steemer were professional, friendly, informative and courteous. We watched the process and are very pleased with results.

Em
Review №50

Pretty cheap, very fast, perfect for moving out of your apartment and just need a receipt for your landlord. I cant speak to the actual cleaning ability because I didnt really care and also the floors were very clean to begin with but they cleaned all the carpet in my apartment for $150

Al
Review №51

The team that came to my house were professional and polite. They did an amazing job and I would definitely hire them again

Ve
Review №52

On time with a good attitude professional work done was very good and with detail . Very pleased with the results and will definitely use them again.

ja
Review №53

WOW! Great experience! My last rug cleaner was done in 10mins! No bells and whistles and poor cleaning job! Scott and Collin very professional! Scott, the lead, very confidant and passionate about their service! Explained every thing and options. I was sold! Rug washed,scotch gard and deodorized. Couch the same processes. Also, sold on their Spot remover and Odor Out plus for future needs. I,initially, only wanted rug washed and found Scott very convincing. My rug looks,smells and feels, practically, new and couch clean and smells wonderful! Needless to say, I will recommend Stanley Steemer and will be a devoted customer! P.S. We have 2 dogs and 1 cat. Thank you Stanley Steemer! Janet Wheelock

Ch
Review №54

We are very pleased with our cleaning. The technician was polite, friendly & professional. Would reccomend.

Mi
Review №55

The Cleaners showed up on time, were very friendly, knowlegeable and did a great job!

Ma
Review №56

This service was excellent. Carpet cleaner came out right away, transformed carpeting to squeaky clean.

Pa
Review №57

One more time, Stanley Steemer did a fantastic job for me. I have usedthem many times and they never let me down. I highly recommend them.Paula SambelNorthfield Falls, VT

Su
Review №58

Timely, professional and knowledgeable. Overall a great service experience.

Su
Review №59

Very professional and reasonable- I would highly recommend!

An
Review №60

Eric and is coworker were very professional and friendly.....the work was superb!

Bo
Review №61

I HAD 4 ROOMS DONE AND 3 OF THEM WERE OK BUT THE 4TH ONE LOOKED OK WHEN IT WAS WET BUT AFTER IT DRIED IT SHOWED A LARGE AREA THAT WAS NOT CLEANED

Le
Review №62

On time, helpful, friendly, trustworthy, affordable, quick, and -- my carpet looks terrific!

Ru
Review №63

Professional, timely, efficient. Great job.

Ja
Review №64

On time, very thorough, and professional. .

Jo
Review №65

I had a confirmed appointment today between 8-10 am. I took the morning off from work.At 9:45, I received a call that they are running 1.5 hrs behind. Unacceptable since I would have been the first appointment of the day. I missed half days wages for nothing.

Pe
Review №66

All was good.

Th
Review №67

Great service

Da
Review №68

Great service

Information
29 Photos
68 Comments
4.5 Rating
  • Address:158 Brentwood Dr Ste 5, Colchester, VT 05446, United States
  • Site:https://www.stanleysteemer.com/location-details/Burlington-VT/2000035?utm_source=google&utm_medium=organic&utm_campaign=gmb_ws
  • Phone:+1 607-722-0022
Categories
  • Air duct cleaning service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
Similar organizations