I always come here for my kids costumes and party supplies, but today was a terrible experience, a price tag was missing from an item we had to wait at least 5 minutes for someone to answer the radio of the cashier, and my husband end up going to get a similar item for her to ring us up, them an item that was mark on the shelf $24.99, they didnt want to owner the price, I didnt put the items there, it was already there and they didnt want to owner the price. According to retailers prices code, if you as retailers have the price in the shelf you have to owner the price. I will no go back there, bad customer service. Bad experience.

The employees are so nice here, I was upset to find out the goodie bag section was gone though. My kids always liked picking things out for their birthday parties.

Did curbside. Checked in via the app and waited 20 minutes. Then I called and they still didnt come out, adding another 10 minutes. Went inside and still no service for another 5 minutes. There were 3 associated behind the counter. Ive used curbside at Michaels, target, Walmart, best buy... Never this slow.

Paid 42$ for them to fill up a 13 basic size balloons and more then half of them where just basic latex balloons. That was such a ridiculous price. On top of that the balloons lasted about 4 hours before getting droopy, and on another note they didnt even fill up the foil balloons all the way because when I left the store I can see the foil all saggy. I was seriously upset at the price and the quality of the helium. I got a mothers day foil balloon from Walgreens and that balloon stood up for 6 days. 😡 there should be no reason why the balloons only lasted me 4 hours.

Bought party supplies for my grand daughters 1st. Birthday I wasnt sure how much helium I needed so I was told if you buy extra and its unopened I could bring it back for a full refund of that product.. True to their word no hassle return.. Thanks Party City

Pretty sure theres an entity in the vents.

Great store, almost always have what Im looking for in stock. And there is always a pretty good selection of holiday items. Cant say I have had great experiences with the website though.

Good value for a quick party. 50% off Christmas.

THEY HAVE ABSOLUTELY EVERYTHING..ESPECIALLY BABY SHOWER THINGYS

Dont have alot,

They were out of basic things like pokadot or cheetah print balloons i had to change my whole theme for my kids bday and it sucked. But the employees were kind amd helpful...

Great for the family shopping

Great selection but low on employees

Customer service carbide delivery unque individuals with good ideas for parties.

Pretty much everything you need here for a party!

When you buy balloons online they will fill for free when you bring your invoice in. No problems. For big parties always call ahead and make sure they have enough helium, just in case. Thank you for the great customer service guys!

Great Service, Easy to find items on display.

Service was kind but order balloons first. The wait for balloons can be long if they are busy.

My experience their was great got everything I needed and more Kirsten was the young lady that helped me she was friendly and informative

It was nice

So many Great things buy!:)

Had a lot of different things for theme parties.

They have it all.

Need party supplies then head hear or better yet find the Mexican party stores and get it cheaper this place is to over priced for stuff.

Rep was on his phone, when he got off I asked him where some pink cups and utensils were, he pointed me to baby shower location, I had to look up and down each aisle till I found what I wanted, I asked about getting balloons too, he didnt know any of his products, then when someone took over that actually knew what they were talking about asked me questions like I buy flowers from them all the time, I just wanted some balloons and party supplies, I should have ordered online. I spent over $80 for just napkins, plates, forks and 2 big balloons, I will not come here again, I will either do Wally world or online.

Alot of everything. Great prices n friendly service.

Party City offers a variety of party items for almost all occasions. Customer service can be improved.

High-priced

Went here to get my gender reveal decorations and activities, they have very cute and witty stuff for gender reveals, or baby showers, as well as babys first few birthdays. Lovely staff

, thank you for my daughters costume ❤️

I was able to find the right items

Love this store especially when you want an idea for something amazing wedding, birthday, anything, party!!, heck they have costumes and online ordering but they are a bit expensive so expect to pay

Had a great time there. No joke. Staff was amazing, and helped us find stuff for our Halloween theme. Lots of great stuff!

I love party city. There is so much stuff you can put into a party and they have it all.The place was very organized and clean and the employees are very nice.I got three huge balloons and a few other things and it all came to $35, not a bad price.

I love it there. I take my nephews there and everytime we go they have fun looking and buying the stuff they want and need. Its like a little treat to them when I take them there

Good for a quick stop or shopping around for some time. They have good prices & sales. I love that you can find just about any color them youre looking for as well

Great for last minute party favors. Balloons of all sizes. Great Seasonal deals & decorations. Great staff.

Very busy with Halloween. The employees were very prepared and organized even with overwhelming amounts of customers and children searching for the costume and all their accessories. Great job Party City

They have everything you can think of to make your party a success!

Everything you can imagine you need for whatever celebration you got going on. The prices are reasonable and not way out there.

Got some good costumes here like going to this place

We purchased what we needed for our sons graduation party here. Definitely your party GO TO store!

Smells like plastic but other wise it a good store

Great choices for all the obscure holidays.

Little pricey but when you need that specific balloons or party thing.

OMG every thing you need for a great party.!!

Customer service is always very helpful & polite. Clean store. And never a long waiting line, quick place for shopping

Great selection of anything you could need for a party, always fun stuff that you wouldnt even think to get until you see it. Inattentive employees who could care less about customers so dont expect much help.

Cool place.

Love this place.. especially if youre going with a specific theme for a party, many selections to choose from. Friendly staff aswell.

Good selection of merchandise but a bit too pricey.

Well stocked. Stood in line for 5 minutes or less around Halloween. I wish our cashier was friendlier.

Had exactly what I needed! Can count on them for unique hard to find themes

Good

Great customer service. Everyone is nice.

Supply is always good. I can always seem to find something I need. The store can be a BIT messy sometimes and service isnt terrifically fast, but its good.

I am very disappointed they dont have a tie dye section. I thought for sure a store like this would have lots of stuff for my party. But there was hardly anything.

Got what we came for . Left happy.

Found great costumes/ pieces to complete costumes. Manager was great

Very helpful staff, clean.

Service was + and - selection was okay, it needs better Headquater communication with seasonal stocking needs. Something that is very important for a store like this.

This’s good place to rent table cover

Very nice customer service.Will go back

Had what we needed and prices were reasonable.

Pricey but good.

Not happy with Party City right now. The store was completely out of helium and told me to go to the River Park location. I had to ask a sales person to call the River Park location. That store was also out of helium. Both stores are sold out of the tanks too because they used the tanks for the days their helium supply went out. Myself and two other customers had to leave because we were there to get our ballons inflated. Not happy with their service and lack of preparedness.

Little pricey but found beautiful pinata for party...

Ive been to better party citys for sure.

They have a lot of really cool stuff but unfortunately they didnt have any kids birthday supplies thats werent cartoon character related:-(

Love this place has everything your looking for

Wouldnt say its a one stop shop but it does have a nice selection at semi affordable cost... depending on what you get😉

After my daughters birthday party trip to the zoo we got balloons - her absolute favorite thing in the world- at Party City on Shaw Ave to get her balloons & then drove all the way back to Dinuba for her birthday BBQ only to find that all the ballooons were deflating!!! The person who inflated the helium balloons DIDNT TIE THE BALLOONS, she just squeezed them closed and tied a freakin ribbon around the bottom!! So all the helium was escaping! When we realized what had happened I called right away & the manager said that unless I drove them all the way back to Fresno there was nothing he could do to make up some of cost. I even tried to help him do his job by saying how about some store credit for the future in the form of an email, still he said he was sorry but there was nothing he could do unless I returned the bouquet to the store. This was clearly a training issue, Ive trained & managed customer service teams over a decade, I take a lot of pride in solving problems & creating victories out of bumps & failure. So so disappointed in this manager, he should have figured out a way to make this up to us. Theres no way I except that a store manager cant even give me a coupon for future use. We are so disappointed in this situation & lack of ownership of the failure on their part. :( Our in-laws & her great grandpa are in town especially for her birthday party & this is so unacceptable as far as customer service. Even just a Were sorry heres a coupon for your next party would have been a nice gesture. :(Lesson: Watch them inflate and make sure they tie them off properly. Dont make he mistake we made of trusting that someone has been trained to do it correctly.

This is definitely the party place to find all ur needs

Best selection in costumes and party supplies.

Absolutely love party city

It was cool many options

I called before going and the person was very helpful.

Great service great store

Nice clean store with good customer services and great location!

Always have what you need for parties, events, and holloween.

Very helpful with balloon bouquet and providing lots of party supplies.

Party City has everything on it is just one thing is that everythings expensive and the customer service is bad cuz last time I went to my childs birthday party and I waited like an hour waiting for somebody to help me up and down

Grew up with this store love it

Getting ready for Halloween already. Didnt have what we were looking for this time though.

Nice, friendly staff! Always willing to help me find what I need.

Good customer service and people were friendly

Great selection on seasonal merchandise, I always find holiday decorations.

Employees were nice and very informative.

Get everything for a party... great place

Great character selections.

A cool place to find everything you need for a kids birthday

Great for all your party and Halloween needs!

Great way to make an event into a PARTY

Because I can find everything I need without worry that they wont have it and when Im there it always seems to make me happy and put me in a better mood.

Good price, last minute purchase....

Great selection, but the employees werent very helpful. And they dont have Lego theme decorations! Whats up with that?

Staff is super nice and helpful.

Needs better quality costumes.

A really hip place

Good place to buy party decorations.