Lori and Kevin are great wonderful customer service and always helpful with question I may have.
My wife and I had been American Family Insurance customers in Cloquet for 20+ years. In recent years, under Laurie Stangl, the customer service has declined steadily. To the point where I have been told multiple times that Ill check on that and get back to you. Guess what... NEVER a returned call. Long story short, they threatened to cancel our insurance and said our house doesnt meet American Familys standards.Funny thing is, we switched to State Farm and we more than met their standards and received far better insurance and lower premiums on both vehicles and our house.Do yourself a favor and stay as far away from Laurie Stangl agency and her cohorts
Very friendly and helpful!