In May, as the auto shortages were about to go into full swing, I was looking at Chevy Silverado, even visiting my local dealership in Ozark, MO. I was told that they would look for one and get back to me ASAP. I never got a call. This lack of responsive actually occurred at a few dealerships. I guess I wasnt that important.I found the Trail Boss I was looking for at Jim Falk and had the pleasure of meeting Kevin Ash. Unfortunately that truck was sold, but Kevin took the time to look for a truck that matched my criteria. He answered all my questions promptly and kept me in the loop throughout the entire process. I also had the pleasure of meeting the sales manager Mike Wilson who was just as responsive and honest as it did take time for GM to deliver the truck to the dealership. The chip shortage had wreaked havoc on the auto industry - no fault of Jim Falk.When my truck arrived a few weeks ago, I received yet another call from Kevin with the great news. The truck was promptly delivered 90 miles to my door step with a full tank of gas and spotless.If you want to buy a Chevy, go to Jim Falk in Clinton! And most importantly, ask for Kevin Ash and Mike Wilson. They are good people. who will do all they can to get you the vehicle you want - but without the BS. Im glad I ended up buying my truck from them!

Absolutely love everything about this place! They’ve been nothing but kind and understanding! Everybody I worked with went above and beyond for me, especially Garrison, Josh, and Sophia. They were all about to pick out the perfect car that will work the best for my family. 10/10 would recommend

Just wanted to take the time to say thanks to Jim falk motors , Jason and josh were very professional and got things done in a very timely manner. This was by far the best experience I’ve had with a car dealership. I spent less than two hours at the dealership to purchase a vehicle. The last vehicle I purchased at a different dealership I was there for about eight hours. You guys have got your stuff together. Thanks again will definitely be buying from y’all again.

Most definitely a five star business, everyone I dealt with was so nice! I found the most beautiful truck ever and they made it all happen! I live 300 miles away and it was delivered right to my door about five hours later, and it was even better than I imagined! The driver was very professional and made the transition very simple!All from the comfort of my couch, how does it get any better than that! Thanks again to Jacob and the whole crew! I love my truck!

Bought my 2021 Chevy Trail Boss from Tim and am very pleased with transaction. Searched Oklahoma, Arkansas, Texas, Kansas and Missouri. They had exactly what I wanted and $4000.00 cheaper then everywhere else. Did the deal over the phone and had them deliver my new truck and take my trade. Overall very happy with dealership. Only thing I would suggest is to deliver vehicle on a trailer instead of driving it 292 miles to Oklahoma. Thanks and give Tim a raise, hes busting his butt and taking care of customers!

If 0 stars was an option it would be that. Customer service is a joke. Andrew hides behind people and doesnt return calls. They sell you a vehicle that leaks promise fixes and dont follow through. Story below!8/19: thought things were actually going to work out for a minute. Sent progress pictures as requested. Husband got a call today, Andrew saying that its a 2012 its just gonna leak, nothing they can do about it. so one either they have mechanics that dont know much or two there was an issue other than the rear main. We told them they can keep the truck we arent spending that much money to have a truck that is leaking oil just because it is a 2012. Truck was nice customer service and service department is a jokeUpdate: 8/13 truck was delivered again. Still had rear main leak and hadnt been touched. Sent back. Supposedly going to tear apart on Monday. Really trying to give them a chance, but its getting hard. The sales manager also will absolutely not call anyone back.Update: 8/4 will pick up tomorrow. Ill update when we get the truck back 😀7/31: Bought a truck from them Saturday July 31st. They delivered it, so far so good. Get it here about 815 at night to discover this truck has an oil leak(rear main) and a few other things needs done. Our Mechanic checks it over, Andrew states he will pay for it to be fixed or come get it on trailer to get it fixed just sign papers and we will take care of you. Now Thursday still have this truck sitting that isnt drivable and Andrew wont return calls. Traci has been in contact with my husband some but we still have yet to hear when this truck is getting picked up, and when we will get it back when supposedly they have all the parts for it. Not great customer service thus far.

We have bought 3 vehicles from Jim Falk Motors, Traci and everyone weve dealt went beyond what one would expect in customer service. Every transaction was immediate, easy, and delivery across the country was faster than we wouldve imagined plus everything that was promised was fulfilled. Thats why we keep returning. Thank you Traci!

7 out of 10 during the buying experience. 1 out of 10 after buying experience. Ordered new tires window tint oil change etc. it’s been a month now I emailed never heard anything back for 3 days. Finally heard back said they would get it taken care of that morning I finally had to call at 530 just to find out the never ordered the tires. Guess after you buy they don’t really have a sense of urgency or care I guess. Great customer service….

I live in Texas and had contacted all the local dealerships about buying a truck. None of the local dealerships had the inventory or any trucks coming in that would be able to work. I expanded my search online and found Jim Folk 600+ miles away. They had trucks in transit that met my search criteria so I contacted them by email and the sales rep Shayna White immediatly called me and in less than an hour they had narrowed down the choices and I was able to put down a deposit and hold the truck of my choice. Shayna kept in touch with and as soon as the truck arrived to their dealership she coordinated delivery to my home in Texas! Ron and his wife were great when they arrived with my truck helping get the final paperwork signed and put keys in my hand in less than 15 min. I am so happy with my purchase. This was the easiest and most enjoyable car buying experience I have ever had. Thank you Jim Falk and Shayna!

It was fast easy and absolutely friendly! Great service all around.

Andrew & Jacob made the busying process smooth and easy. Andrew worked with us well, kept in constant communication and made sure we walked away 100% satisfied. I would highly recommend these two!

We are so pleased with the vehicle and the amazing service we have received from everyone at Jim Falk motors. This was made seemless for us and we know the amount of work that you guys had to do behind the scenes and are SO grateful! Thank you Jacob, Traci, Keith and Ed for being in our corner and delivering hands down top notch service from start to delivery. I feel like we didn’t have to do anything except sign on the line! This has been the best car buying experience yet!

Ive known the manager, Mike Wilson, for a lot of years now so when I was in the market for a new vehicle Jim Falk Motors was my obvious choice because I knew I could trust him to shoot me straight. He answered all of my questions then got me in contact with his sales person Shayna, and she was amazing! Her and Mike made the buying process smooth and painless. They never pressured me and they let me take my time to make the best decision for me. This place is top notch and would recommend them to everyone!

10/10 in customer service! We had such a great experience buying from this dealership. They drove the truck we were wanting to look at all the way to us in St. Louis before we even committed to buying. Then there was a surprise thank you gift in the back seat for us 😭 Absolutely above the top expectations exceeded. THANK YOU for making buying a new vehicle enjoyable!

Awful place for buying a used vehicle, dishonest. WE agreed to a price and when the financing came through the price was $667 OVER the agreed upon price. See tricky people . I noticed this on the financing form and then did not sign it . They then said they would reimburse the over charge. Which they didnt do the full amount. Cut us nearly $100 short. Then they put the wrong address on the registration and it got mailed out to nowhere land, got returned. We got the registration with the wrong address then it fell on us to fix with DMV, which meant we had to Go in to the DMV to renew it. THANK you Jim Falk for the 3 hours wait at the DMV.. DO BE VERY CARFUL WITH THIS JIM FALK MOTORS. I do not recommend it for honesty nor efficiency.

Jason @ Jim Falk made the purchase of my Tahoe absolutely seamless. The process was quick and easy and all the staff if very friendly. Will absolutely go back for our next purchase.

Sold my car to them and they paid top dollar.

Poor customer serviceWe called the dealership this morning to inquire on a particular vehicle. Robert assured us it was there. I told him we lived a couple of hours away but were on our way. He told me that he would pull it around and have it ready for us to look at. When we arrived, another couple just finishing test driving it and were headed inside to buy it. My husband talked to Robert and he said that he would talk to the salesman and see if they were indeed buying it. He told us to wait there because there were Other options if they bought it. He told my husband he would call us. We waited in the lot for over 45 minutes. I finally called and was told Robert was busy. I talked to a sales manager and told him what we had been told. I also told him I would be writing a review. He said, Robert is a good salesman. That may be, but Robert could have called us before our arrival and let us know someone else was interested. It would have saved us time and trouble. It has been 4 hours since we left and still did not get a call or text from Robert or anyone else.Update: Yesterday (the day after this debacle) I received a text from the dealership asking how my car search was going and if I had found a vehicle yet. I’m sure it was automated but I replied anyway. I also received a text message from them with all of the pictures of the vehicle that we went there to look at. “Just so I could view it without searching for it on their site” is what the message said. 😂😂😂

Excellent customer service. Provided transportation from the airport. Did not pressure me to purchase unneeded services.

Absolutely the best vehicle buying experience we’ve ever had. Originally, this was going to be an online and delivered purchase, but we decided to go to the dealership instead. Jacob and Josh were very easygoing, helpful, and thorough. When we arrived at the dealership to pick up, everyone was upbeat and courteous. We feel like not only did we get a great deal, but the whole experience was great!

Wow! We just sold a truck to this dealership and they drove 5 hours to our house to pick it up and fill out paperwork. Otherwise we would have had to take off work, drive two different vehicles, etc. And we are very pleased with the purchase price. They are needing trucks right now due to the shortage across the US.Thank you for being hassle free, not beating around the bush, and making this such an easy process. We look forward to doing business with you in the future!

My vehicle engine light came on my 2019 Buick Encore which I purchased at Jim Falk 2½ years ago. I immediately contacted the service department and they helped me arrange dropping my vehicle off and looked up the extended warranty information for me. It was assessed and repaired with 24 hours from the concern to pick up. Excellent costumer service. Thank you!

Absolutely solid dealer and outstanding customer service. Ashley was very professional and did everything she said she would do. They actually purchased a vehicle from me and payment was timely w/ no hassles. Jim Falk Motors is a breath of fresh air and Ashley an awesome representative of that company. Wished all did business like this.MK (Texas)

Everyone was so helpful--from Martin, the sales person, Mike, the sales manager, to Keith, the financial advisor. All worked together to make getting the vehicle I wanted with the financing I needed easy and doable.

Air conditioner was not working. Someone came to my work, picked my car up, got it fixed, brought it back to my work. Amazing service. Thanks Jon for fast friendly service.

AMAZING 🤩 experience from start to finish. Seth and Jake were an absolutely pleasure to do business, so knowledgeable and down to earth. Followed up by Tampa bay gray, “the bottom line guy” Then Tiffany in service, so kind to take the time out of her busy day to come out and talk to us. Then the closer Keith.. You guys are amazing 🤩 thank you for making this such a great experience. You know we will be back !

Found a great truck for a great price online, and heard from them the next day. Was never pushed, worked with me on timing and financing, and then brought the truck to me in Columbia, MO. I want to thank Josh, who was my salesman; Jacob, who stepped in when Josh was called away, Mike, who delivered the car and walked me through the paperwork, and the unnamed manager that made sure my requests were met. Could not recommend Jim Falk Motors more.

Just bought a used mini from Jim Falk Motors and it was a great experience (best Ive ever had). Seth Frame the salesman was excellent and a straight shooter. Got a great car for a great price. Amazingly they drove the car straight to me, a couple hundred miles away, on the very same day! Cant recommend this dealer highly enough!

Jim Falk’s team went above and beyond to get us the most for our trade and into a new Tahoe. We could not be happier with the easy process and free home delivery! Special shout out to Shayna White for working on a Sunday to get us the best deal! We will most definitely be back!!

Im not sure if its a Missouri thing for dealerships to screw over people who are not locals but it seems to be the case in my experience not only with this place but with other dealerships as well. After trying to buy a car and putting $6,200 down and having my credit shotgun out to numerous banks just so they can sell the car beneath me after putting down a deposit that they required to hold the vehicle while I got my my tax paperwork together. They also planned on pocketing 4,000 of that 6,200. For your average customer who doesnt know how to do math I understand your business practices for someone who does I do not accept. After receiving all the denial letters from the banks you guys were asking for financing for the full price of the vehicle and not asking for financing with my money down which should have been around the 13 to $14,000 area. I guess I should think the guy who bought the car instead of me because in retrospect he saved me for not only wasting my money but also being stuck with a high payment on a vehicle thats 11 years old. I do have to thank you guys though for all the hard inquiries on my credit that is fantastic

Went in for a transmission replacement, rough idle, coolant running hot, some interior lights not working, I asked for all the fluids to be flushed and brakes pads changed… 5 WEEKS with me having to call them and them telling me they’d call back which they only did once out of 9 calls I made, and the only things they fixed was the transmission replacement and the rough idle, my 2018 Silverado Ltz still runs hotter than it should, no fluids flushed I still have to get my brakes done interior lights still don’t work and they pretended like they didn’t see the additional services I was wanting to pay for. After I paid for Uber back and fourth to work twice a day for 5 weeks which they were definitely aware of, I wasn’t going to let them hold my truck any longer once they said it was done, They’re sales department is great, Keith the finance man is the real hero, but there service department is low rent at best

Id put zero stars if that was an option. Ive been sitting here stranded for 2 hours while they diagnose my car. Other car lots would give me a longer car or a ride home at least. No one has even updated me on anything. I went and asked the status and I was told they were on lunch and that they were running codes. It doesnt take 2 hours to run codes. Very poor customer service.

They always get me in for service when I call. Sometimes it is the same day I call. I feel secure and safe with their service. “ thanks Falks”

Traci helped me find and secure a vehicle I didn’t even know I was looking for! She made what I thought was going to be a difficult transaction, into one of the smoothest I’ve ever had! I would highly recommend her and Jim Faulk motors for any of your car buying needs!

Traci recd out to me after I entered my info on WEB. I live 6 hours away. So I am hoping the car my heart desires will be my future car, because I really enjoyed dealing with TRACI (on her day off SUN via lots of texts, all day long). I will keep you updated! (my dream car Photo is from Jim Falk website)

Took my daughters car there because of a key issue. The tech was awesome and was able to program the new keys without too much issue.

Shayna, Jacob and Josh were great to work with. From initial contact through finance and delivery it was a simple process. I like the car and they all treated me great. Informative, helpful, friendly folks that made the car buying process exceptional. Thank you!

Very happy with the service. Staff was polite and and vehicle was clean when finished. Just detailed the interior the day before the service and there wasnt a fingerprint anywhere including the glass.

Great service! Jon and Jordan took great care of me.

Sales experience was fine only to be destroyed by a HORRIBLE non communicating service dept. Absolutely the worst service I have ever dealt with.. Btw ... Still waiting on a call. ( 8-12-21)

Josh F was my sales guy and he was fantastic! I had a difficult situation but didn’t give up. We are now in a newer, bigger car and it’s an awesome feeling!Also, the financing department is great too. Keith was kind and really wanted to help any way he could.And they deliver... what more could you ever want!??10 stars if I could give them more ☺️

Lets start off with my oil change for 39.95 which includes 8 quarts and tire rotation, my truck uses 6 quarts and they did not rotate tires, said front had more tread then back but when i had alignment the tire treads were gauged at the same depth, I should of only been charged with the 28.95 deal ok lets go 3 days later for four wheel alignment, appointment at 2pm actually got my truck in at 4:30, i walked around for all that time and then after alignment i am informed that the alignment machine was partially broke and they could not adjust camber or caster, I was very disappointed with the whole day at your dealership and was not satisfied with my service.Jim Falk Motors reviewed my bill and refunded me 10 dollars on my oil change due to they didnot rotate my tires because they did not need rotated at this time. I am pleased that they would go out if their way to make that right.

I bought my 2014 corvette here. They were very friendly and easy to deal with. They also had no hidden fees and a one month warranty after purchase.

Ive always been leary of buying something online like this, but I can say this dealership made this purchase the easiest, most convenient, and pleasurable experience buying a vehicle I have ever had. It was simple, straightfoward, and EASY EASY EASY. My salesman Kevin communicated well, worked with me for what I wanted and what I was willing to pay, and the delivery was awesome. Kevin even answered my questions on what I found out was his day off later! Communication was absoultely the best I have ever had with a dealership. The walk through when my truck got here was great, and the delivery driver was my kind of people. I will, from now on, give this dealership my FIRST call anytime I am ever in the market for a new vehicle. Outstanding job Kevin! Thank you so very much. I have my dream truck, and you have served well Sir!

They were amazing to work with. Best pricing, best service and the most helpful sales staff. My wife is SO happy with her new Blazer.

Our salesman Seth was wonderful. We were in and out in no time. Dealership was not pushy to buy anything we didnt want.

Ive owned dozens of cars throughout my life. Ive purchased from several dealers in the KC Metro area and some dealers outside of KC as well. I have had some really awful car buying experiences. Actually, most of them have been awful. From shady dealers to sales managers with bad superiority complexes, Ive seen the worst of the worst in the car business.Enter Traci Shepard. After looking around for a very specific vehicle, I got tired of dealers wanting to play games. I took a chance on Traci and Jim Falk Motors, which is about 90 minutes from my front door. From the moment she answered my call to the time the car was delivered to my home, she was attentive, up front and courteous. I cannot adequately emphasize how well she got both the big things and the little things right.I will not hesitate to purchase another car from Jim Falk Motors as long as Traci is there!

Transaction was all online and in a different state. Negotiations were low stress and offers were very fair from the get go which was nice. Only issues I had were on the post delivery side communication could have been more clear and more on how the process works. Also the estimate for the taxes were a few hundred dollars off. Other than these issues I was happy overall

Great job. Kevin Ash, Keith Ordiway and Dewey .

My wife and I worked with Shayna White and she was wonderful to work with. Gave us a great deal on our new car and went above and beyond to answer our questions and really just took care of us. The staff in general was quite friendly. We were met in the parking lot and they took us where we needed to be. Excellent customer service, we will definitely be returning.

Everyone was very nice and with no pressure selling tactics. They were always available when needed and even delivered my purchase. I would recommend them to everyone and would make them the first place I do business with again.

This is my 12th new vehicle since 1998. I cant say enough on my experience with the purchase of my NEW 2021 Chevy Colorado 4WD ZR2. From my initial online inquiry to seamless delivery, this was my best vehicle purchase start to finish. GREAT price, outstanding service, and FREE delivery from 300 miles away. Thank you Kevin Ash and team. I appreciate the great truck buying experience. Best dealership I have ever dealt with.

Jim Falk Motors was outstanding to deal with. From the first inquiry through delivery. This was the smoothest and easiest buying process I have ever experienced. They met me 1/2 way way between my home and MO. Their delivery guy Dewy was great. Josh in business office was professional and made the paper side easy. Traci was our sales person. She was attentive and the car was as promised. I would not fail to purchase from Jim Falk again. The are honest, have high integrity, and are focused on customer service.

Very good experience,would do business with them again.

Jim Falk motors has always treated us fair, weather it getting a vehicle serviced or buying a new vehicle.

FIVE STAR!!!!I have had the privilege of purchasing several new cars with Jim Faulk Motors. Kevin Ashe and Mary Ann Gonzales were unbelievably helpful, professional, and knowledgeable. Jim Faulk motors has earned my business and set themselves above all others with the service they provide!!! First class all the way!!!

Automotive Dept : They were very nice, explained everything so I knew what was going on and kept me updated. They made sure I had everything I needed while I waited for the repairs to be done on my truck and I could not have asked for a better experience

Thank you for all your help. Fast and accurate service and the car was brought to me within moments notice! I got the 2021 Chevy equinox. Highly recommend!

Jacob Vanartsdalen was great to work will very professional anything that I asked for he made sure that he got it to me very polite not pushy at all. Very good prices they made me a deal I could not resist and that is coming from a former cars salesmen I will definitely be going back to buy my next from Jacob at Jim falk.

Always overpriced compared to the options you can get online or in any city/urban area. Service center also very overpriced compared to other dealerships in larger communities. Id only recommend going here if its your only option.

Wonderful customer service and I appreciate the extra steps they took with me to make sure I understood how important it was for me to get new tires for my truck.

They didnt have very many suv, and I didnt see but 2 cars there.the parking lot was very low.

Price for repair higher than I expected but work was completed as required

We were in great need of a vehicle so I got on the Jim Falk web sight one evening and put in our information and the following morning I got a call from Shayna White to come on in so we did. Within 2 hours we were driving home a new vehicle! She was wonderful! Very nice person and so easy to work with! Could not have had an easier experience with her! She is fantastic!

I have to give the people who helped me purchase my 2015 Audi A6 a solid 5 stars. This is not the first vehicle I have purchased from Jim Falk and it probably wont be the last. Jacob (salesman) and Keith (finance) were helpful every step of the way. I was pleased with the trade-in allowance and how they handled my request to have a pre-purchase inspection done at Kansas City Audi. My only constructive criticism has to do with the finance contract provision requiring mandatory arbitration. I know this is standard contract language in Missouri but it puts the corporation far above the consumer and should be prohibited. So, its 5 stars for the people, and 1 star for the process.

I originally took my 2011 equinox in for service. With the help of Tim Vogel, I was able to leave with a 2021 equinox!I got amazing service from the friendliest people! I will definitely continue to bring my business here. Thank you so much!!

Jim Falk Motors is by far the best dealership I have dealt with. Shayna was wonderful to work with and answered everything I asked about and still does after the purchase. I live out of state and that means a lot. Keith is also very good for the finance part and explained it well. And a shout out to Andrew who sold me my last truck! Got 3 Silverados thru Falks and keep coming back.

Just had the BEST truck buying experience ever. They had the truck I was looking for at a really good price. And once I got to the dealership they had everything all setup and ready to go. Big THANKS to Traci, Chris, Josh and KG for The great job they did! I’ll definitely come back when I’m in the market for my next one.

Amazing survice and great people thanks for your help guys

Best customer service experience weve ever had. Great price and easy process. Wouldnt go anywhere else!

It started out with me being a day late and a dollar short on a car I was drooling over. My disappointment was not there fault at all but to be honest it was mine 100%. It became a roller coster ride of ups and downs then up again and I got the golden ring.I have worked and used a few dealers in my 50 plus years of buying autos. From my first to the latest one I have never seen people work so hard to make this so easy for me. Traci and Jake are awsome and I recommend them 110%!My self no matter were I might move even out of state I will use them no matter were I am. Any info you want they will get it for you and treat you like the only VIP thats important to them. I would by online as the pictures they take hide nothing belive me!!! I am old school but this is the first time that I used the internet, email and text messages to do almost the whole deal but now I would not even think about not doing the whole thing on line as they can be trusted 110% check them out and if ya see what you want jump on it you can not do better any were else as far as I care!!!!!!!!!

Had a great experience here! They are not pushy whatsoever, but very helpful. Ask for Robert.

Nathan helped me. Was patient and non pushy. Overall experience was simple and easy. Signed paperwork on my kitchen island! Only way to purchase a vehicle. Thanks guys!

Go see traci it was my dream to get into a suv but scared of finding and dealing with all the paper work! It was seem less as well as delivery and trade in she made it all worth it😍

It was ok. Had better experiences at other places. Just wanted the car and to get out of there. Probably wont go back

I was spoiled and treated like a queen! This was my first time with the service department there for a service and an odd code that popped up due to loss of power. The service advisors and mechanic were fantastic! I was thoroughly taken care of and treated with utmost respect. I have additional repairs that will be covered under warranty once the parts arrive later in about a week. Definitely will service my vehicle here when I am in the area. I might just make a special trip to any other work done in the future. Thank you!

Probably the best/easiest experience I’ve had buying a vehicle. Jacob was great and helped us get the truck we wanted! Price was good! In fact, I still haven’t found a similar truck even close to our price. I’ll be back!

We recently traded vehicles with Jim Falk Andrew Snyder treated us like family. Wouldnt go anywhere else. Thanks Andrew and Jacob

Amazing customer service and overall great experience! I appreciate the care and time the customer service manager put into the follow up after. That’s not something that happens very often!

Purchasing a vehicle was great it wasnt until I need warranty work that they lost my business. I dont see the need to lie to a customer but they did. Then charged me twice the price for something they didnt fix and should have been warranty work.

Kevin Nash was great to deal with,if your looking to buy a car with no gimmicks,no hassle,no upsale,he is your guy,will always ask for him when dealing with this dealership.Thanks again Kevin!

We just bought our second vehicle from Jim Faulk Motors and once again they did a great job. Shayna White is wonderful to work with and does an excellent job answering all of our questions and getting our new car to us!

So relaxing as you wait on your vehicle to be serviced and theyre very helpful with any questions you might have.

Jon in the service dept. is the best that I have ever had the pleasure to deal with ! Gene Schmeling

We worked with Shayna White, she was fantastic! Made the deal over the phone including pricing my trade in. Amazing customer service! The cherry on top was that they delivered the vehicle to my house ( I live 2 hours away), the same day, and drove my trade back with them!

From sales to F&I everyone was courteous, professional, and friendly. The entire experience was a joy. Buying my wifes new car from Falk in a year.

I worked with Traci and Jim Faulk and she was absolutely amazing! She was able to work with my credit and my budget and found me the perfect car! She was patient and really listened to my needs and my wants! 15/10 would recommend!

Love theses people they treat you as family.

I was losing oil I went in to the work station and told Joshua what was happening, he got my truck in and found the problem and fixed it with no charge as they had put my new motor in a few months ago

Actually the enterprise rental.took a friend who had their car stolen. Great people

Amazing experience! Chris Brooks was beyond helpful and got us into a brand new 2020 Equinox somehow! He was not pushy, he let us speak what we thought and he worked with exactly what we wanted! Beyond impressed by Chris and the whole team at Jim Falk Motors and will definitely buy from them again when the time comes! Thanks so much!

Traci was amazing and so easy to work with! I drove from Kansas City and she had everything ready prior to my arrival. I spent time looking at a few different vehicles and never felt rushed or pressured to make a decision. Next time I am in the market for a new vehicle I will definitely return!

As a busy mom of 5 with my two youngest being twins Im completely happy trusting the customer service at Jim Falk, for in person Sales Traci Shepard is who I trust, shes known my family for ages and understands that their safety comes first. Shes a very thorough person when it comes to making sure each detail is up to par on the spec list. Its nice to have her to reach out to when I am searching for my next big purchase.

The best car buying experience weve ever had. Ask for Shayna, she is the best! Absolutely stress and effort free purchase. We will buy from here in the future. We had the vehicle delivered and even the delivery guys were professional easy to work with.

Thank you to everyone we that helped us in our car buying experience! In 48 hours, we got a great a deal to trade our truck and the new car was delivered! So simple and quick. Highly recommend this dealership! Thank you to our salesman Jacob for making this happen!

Traci is by far an amazing woman to work with! Great professionalism and very respectful and helpful to whatever needs you may have in your purchasing experience, messaged her the night before told her hey I want this or this and at this time which happen to be her day off, she came in anyways and we had a few to pick from and we sealed up a few rather fast she met my requirements in what I wanted and did an amazing job! I would HIGHLY recommend her to anyone and everyone in the next car buying experience!

It was a great experience dealing with your dealership.

Thank you to Jacob V. for helping me buy my Jeep Wrangler! It was in great condition just like he said, at a great price and they even brought it to me along with the paperwork, 3 hours away! Thanks again!

I’ve been looking at many dealerships lately, and this was the first one I was greeted the second I got out of my car. Everyone was very nice. I told them what I wanted and ended up driving away in a new truck. Joshua Figgatt was the man helping me find what I was looking for. He was very nice, and was able to find the truck that I wanted.

Great place to buy a vehical. They take care of everything.our salesman was great.