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Marrocco Memorial Chapel
470 Colfax Ave, Clifton, NJ 07013, United States
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Ge
Review №1

Marrocco responded promptly during our time of need after my partners stay at a local hospital in an area we were not familiar with. Their staff was courteous and sensitive to our needs, explaining the necessary process along the way, and their services were very competitively priced. They even provided helpful advice for our own less-formal memorial plans after cremation. I would definitely recommend reaching out to them if you find yourself with a similar need in the Clifton area. Thank you!

PA
Review №2

There are so many things that can be said about the compassion and care that Marrocco Memorial Chapel can provide. They treat you like family, from the initial phone call to have them come get your loved one being it from your home or another facility, from the moment they walk in you feel at ease, like a comfort hug and some of the pain is taken away. They allow you time to say your goodbye before they are taken away into the care of the staff of Marrocco. When meeting with them in their Memorial Chapel, it is like going into a house of a friend not a Funeral Parlor. They take their time and listen to your every wish for your loved ones final journey home. Care, Compassion, Excellence. In conclusion please consider this wonderful Family to take care of yours.Sincerely, a Very Very satisfied Customer.

Je
Review №3

Rude, lack of empathy. Amazing how they force you to make a decision in a blink of an eye. I walked in and there was a price list on the table, did not even say I am sorry for your loss and wanted answers in the blink of an eye. James was so cold, I wish I didn’t chose this location as my choice. It’s sad because I used them in the past and they were wonderful.In times of grief and sorry, please do yourself a favor and chose somewhere else where you will get the comfort you and your family deserves

Do
Review №4

Can’t say enough about Marroccos Memorial Chapel. Nothing but kindness & compassion from everyone I dealt with during the most difficult time in the passing of my aunt. Even weeks later, they checked in on us to see if there was anything else we needed. James & all his staff were so caring to our needs. I will forever be grateful for all they did for my uncle & I.

Al
Review №5

My husband recently passed away while serving overseas. The kids and I were living in San Diego where he was previously stationed. But I knew I wanted to do the funeral in New Jersey, where our friends and family were. I have never had to inquire about, let alone plan a funeral before. I made many phone calls but I felt that Jim was the most knowledgeable and accommodating. He and his staff were able to navigate me through a very difficult time in my life. I was very pleased with everything and would definitely recommend them to anyone else who may be in need.

K
Review №6

Many thanks to the staff at Marrocco Memorial Chapel. It was a long-distance arrangement and everything was handled with care and compassion .

W
Review №7

Jim Marrocco and the entire staff were sincerely compassionate and helpful throughout the ordeal.The Chapel and facilities were second to none.We truly appreciated the follow up calls from staff concerned about our emotional well-being.Thank you Jim and thank you all for being there for us.WC

Al
Review №8

Jimmy and staff at Marrocco Memorial Chapel treated Mom respect and dignity. They did a beautiful job from beginning to end. Our family could not have been more pleased. Thanks Jimmy.

Te
Review №9

Grief is overwhelming and makes it a challange to function in a fully competent manner. Thanks to Jim Marrocco for all the attention to detail and making the process as easy as possible. Everyone was thoughtful and compassionate. compassionatewhich, during the

An
Review №10

They made a really tough moment in my life a bit brighter. Everyone I dealt with were really kind and caring. Even a few weeks later they reached out to me to see how I was doing which was really great of them. Thank you again for making the process of the passing of my beloved wife easier for me and the family.

Su
Review №11

On June 1st I had the unfortunate experience, for a family member to have picked Marrocco Funeral Home in Clifton to bury my daughters father.I have buried 4 other family members at another funeral home in Clifton, so I am qualified to compare the services.At a time when your at heightened emotional distress, you need someone who will guide you through this with compassion. I am writing this because it still haunts me how my daughter was treated.The easiest way to do this review is to list their policies, that are so disheartening.1. After 4 hours of emotional viewing, she was asked the first night, to separate all the pictures and take them with her. She just wanted to go home.2. She was told to also take the flowers, that night, but leave the long stem ones, because they did not have enough flowers to hand everyone as they passed the coffin at burial, they would be using those.3. She asked for his jacket and was told that it was to much trouble to take off, they would take the metals off for her. ( I am sure a 33 year old said that was ok, but that shouldnt have been an issue)4. She asked where his cloths/belongings were, when his body got picked up from the medical examiners, she was told they did not know, for her to call them.5. They would not announce where my daughter, her dads only living Heir, was having the Re-pass, because the sister wanted it somewhere else.6. When we went back to get the death certificates, we were handed them in an envelope. Never asked prior to check them. The birth date was typed in wrong by the funeral director. Nothing can be paid or taken care of without a death certificate.7. On June 24th we called to see if he had the amended certificate, and was told not yet, as I tried to pursue the conversation, I was belittled and told he wasnt going to argue with me.I can go on and one... My experience with Bizub Quinlan was the total opposite.They couldnt do enough for me. Genuine compassion and ability to address all request with dignity to both the living and the dead.I do not want another family to go thru this trauma.

Bo
Review №12

The folks at Marrocco Funeral Home has served my familys needs for more than 30 years. They have always been professional, understanding and respectful in all dealings for my family. I have buried my grandparents, uncle and recently both my parents with them and each time they treated both us and our loved ones with respect. Jim Marrocco whom I have know for more than 40 years has always treated us right and I would not think of ever going somewhere other than Marrocco Funeral Home for our burial service needs. You would never know that it was a business, they make you feel like they are part of your family and care for our loved ones.In light of the recent COVID-19 challenges, Jim and his staff knew the answers to all my questions and how to satisfy the state distancing requirements and yet allow for my mother to receive the respect and visitation she deserved for a decent burial.I would highly recommend using them for your burial needs.

Ed
Review №13

Jim Marrocco and his staff are very friendly, helpful and professional during this most difficult time. Every question and concern my family had was responded to in a caring and thoughtful manner. I would highly recommend utilizing Marracco Memorial Chapel to anyone in need.

Pa
Review №14

Very kind and respectful to our wishes, made the transition smooth during such horrible moments in ones life. COVID regulations in effect, we had a beautiful service... Thank you!

Da
Review №15

Although wakes and funerals aren’t happy occasions, the staff of Marrocco Memorial Chapel made them peaceful and full of good memories. Each staff member was respectful and attentive, listened to our requests and, if possible, made them happen. The video they made from my mother’s photos was lovely. And they made my mother look beautiful and at rest.

Ma
Review №16

The Marrocco Memorial Chapel services are exceptional. They are professional, extremely well organized and have a special eye for small but very caring details. Thank you for helping us through this difficult time.

Ir
Review №17

James Marrocco and his staff at Marrocco Memorial Chapel are very dedicated, compassionate, and professional in providing their service. They help make a very difficult time less stressful with their expertise. My family and I have complete faith that our loved one has been treated with dignity and respect.

Ro
Review №18

Thank you Marrocco Memorial funeral home. For taking care my family threw our difficult. The first call to a follow up call after. Thank Elizabeth for beautiful words comfort and listening to us. I recommend place 100 percent.

Lu
Review №19

Unfortunately my husband passed in a different state. I was unsure about burial arrangements and this weighed on me heavily. Once a decision was made the magnitude of arranging an interstate burial became apparent. Marrocco Memorial Chapel was recommend by a friend. How Jim was able to arrange and execute a seamless transfer from state to state so quickly amazed me. One phone call to Marroccos put everything in motion. My husbands services were solemn and beautiful inspite of Covid restrictions. I highly recommend Marroco.

Ap
Review №20

My son recently passed away unexpectedly at the early age of 28. We all know a parent should not have to bury their child. With no knowledge of the first thing I had to do I began by calling Marocco Memorial. Both my grandparents had a beautiful funeral prepared by them many years ago. From the first phone call to Elizabeth I knew I had made the right call. She was so helpful in every step of the way. Making phone calls and getting all the documents needed so I wouldnt have the burden along with my grief. Upon my meeting with Jim the owner again all my needs were met. He had a wonderful priest come to the funeral to say a beautiful sermon who actually took the time to ask about my son prior the day of the funeral and made it very loving and personal. Marrocco Memorial Chapel is very deserving of your confidence. My son was given the thoughtful service and burial he deserved and they lightened the burden for myself his mother. My appreciation goes beyond words. I recommend anyone who is also burdened with the loss of their loved to put their trust with James Marrocco.

Li
Review №21

Marrocco Memorial Chapel has been a huge help to me and my family. They helped us a year ago when we lost our mother. Everything was smooth and easy as far as arrangements. More recently, we lost our brother due to COVID-19. I live in SC and had to make all arrangements online and by phone. I dealt mostly with Stephanie who was helpful, respectful and accommodating. Jim took the initial call and guided me to next steps. We did not have a memorial service but we were able to select a dignified urn and will schedule one when restrictions are lifted. Thank you again to all the fine folks at Marroccos.

Jo
Review №22

Jim and his staff helped us in this difficult time. They were supportive from the beginning and they check up on how my mom is doing.They are professional but most importantly caring and understanding. They made this difficult time for us easier to get through.

Su
Review №23

I would like to thank Jim and his staff for a truly compassionate and yet the very professional services he provided to me and my family. During this difficult time he made everything so perfect Thank you again

Ma
Review №24

I had a wonderful experience with Marrocco Memorial Chapel. They were very accommodating and helpful. I would highly recommend their services.

St
Review №25

Honest, professional and compassionate.When I lost my mother, I had no idea how to prepare for her funeral. Jim and his staff took the time to explain all the processes required. They were kind enough to let me hold a small mass in their chapel. I had to transport my mother to her home in another state and they helped with the air transport and contacted me when she arrived. They even refunded the balance of the airfare when the airline made a change.I am indebted to them because they gave me the opportunity to say farewell to my mother in the manner she requested.

La
Review №26

My father-in-law was a planner and pre-arranged his funeral a few years ago early in his illness. This was a wonderful and thoughtful act on his part because it spared his family all of the decision making.The visitation and funeral were so beautiful thanks to Jimmy Marrocco, a fourth generation funeral director.My father-in-law looked so serene in his beautiful blue casket with an Italian Rosary in his hands gifted from Jimmy.My wife and I are so grateful to the entire Marrocco staff who embrace their vocations of helping the broken hearted with grace and compassion.

Ma
Review №27

In behalf of my family I would like to thank Marrocco Memorial Chapel for their warmth and kindness in assisting us through our grief. In old age, and having been in the Nursing Home for 5 years, the passing away of our mother was expected. It is one thing to give that love and care when she was alive but it is overwhelming when, while dealing with our grief, there is that final task of having to bring her to her final resting place. We really appreciated the gentle guidance of Jim and Maria of having to go through that process. Their warmth made us feel like family. All consideration and understanding was given. The Chapel provided a calming atmosphere to come together to say our goodbyes and the final trip to the cementary was proper and organized. The process unfolded with ease, allowing us to grieve and not be overwhelmed with a task. Their service was truly professional but also personal and this was truly appreciated by our family. Our heartfelt thanks Jim and Maria.

Br
Review №28

The staff was very nice and helpful. They did everything to make things as comforting as possible. My Cousin Linda planned everything about 17-18 years ago and I believe all was done just as she would have wanted. The Marroccos have been around for a long time and I believe that its because they truly care and make hard times just a little bit easier.

M
Review №29

My family has used Marrocco Memorial several times over the years, and the service has always been extremely professional, courteous, compassionate, and with extreme attention to detail to make sure everything is perfect. A few months ago I had the unfortunate experience of having to make funeral arrangements for my father, and Charlene and Jim made sure that everything was taken care of from beginning to end. I really didnt have to ask for anything - they had everything and anything at the ready, and were more than available to answer any questions i had along the way. They also are familiar with my local churchs customs (Ukrainian Catholic), which is a big plus to me and my family. Although I hope to not be in need of their services any time soon in the near future, I would certainly recommend them to anyone seeking these types of services for their loved ones - the professionalism and compassion is unmatched.

Ja
Review №30

Jim and crew were outstanding in every aspect during a difficult time for our family. Very compassionate and went the extra mile to accommodate us and answer all our questions. Jim helped us with getting the flowers rather than go searching for a florist with no time to do so.Jim abd crew we thank you from the bottom of our hearts.

Fr
Review №31

They made my experience a little easier. Thank you all for caring!!

Ma
Review №32

I would like to thank Jim and all the staff members of Marrocco Memorial Chapel.Your professionalism, attention to detail and kindness was truly appropriate.Thank you for making my family members service beautiful you truly meet all my expectations by taking care of everything.The Jimenez and Lopez family thank you.

Me
Review №33

Great service, the stuffs there are will nice. Always ask if you need any other help. You are in good hands

Am
Review №34

Over the years the staff has helped my two sisters and I with services for both of our parents and two grandparents. Everyone is at Morrocco is professional, organized and caring. They have consistently gone out of their way to assist during the most difficult of times. Highly recommend.

Ma
Review №35

The Marrocco staff were very helpful and caring during my husbands funeral viewing and burial. They handled all of the details efficiently.

Ch
Review №36

Our mother passed from COVID-19 and there was so much confusion as to what you were permitted to do and the staff at Marrocco explained everything very well and provided my brother and I comfort with our decisions.

Ch
Review №37

Nice place

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2 Photos
37 Comments
5 Rating
  • Address:470 Colfax Ave, Clifton, NJ 07013, United States
  • Site:http://www.marroccos.com/
  • Phone:+1 973-249-6111
Categories
  • Cremation service
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