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Millers Rental and Sales - Cleveland
5410 Warner Rd, Cleveland, OH 44125, United States
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Ki
Review №1

Very happy with the experience of ordering my new electric wheelchair! Our rehab sales specialist, Mike, worked extraordinarily hard to find the chair that met my specific needs and to solve problems as they came up. He is a miracle worker! So happy with the professionalism & dedication shown to me and looking forward to future visits.

Ru
Review №2

Millers Rentals has great customer service that comes out to your house. It started with Holly who worked with us to get my sons wheelchair attached tray table delivered in a small window that worked out great for us! Then Ryan was such a great technician, 2nd time around! He dose not disappoint, he makes sure everything works and that I know how to install and uninstall the tray table. Ryan takes his time with great patience but yet very efficient! Millers should take their team on the road!! start opening up in other states, we have told many people how great they are!

Ra
Review №3

My 5 year old daughter was recently evaluated for a new wheelchair. Daniel was so kind and helpful and my daughter just loved interacting with him. We look forward to receiving her chair and are so happy that we chose Millers. Thank you Daniel for the personal touch. We hope your knee is better!

Pa
Review №4

Dan P. was great! He explained everything and made the process easy. We love working with Miller’s.

El
Review №5

I have been working with Millers for the past five years and always have had professional and reliable service from them. When making appointments or scheduling deliveries, Hollie has always responded quickly and follows through with my requests. Thank you for the great service!!

Ir
Review №6

We are very pleased with our new EZ Rider stroller. Techs David G. and Steve M. were so helpful. They maneuvered my little girls new stroller up stairs, through a narrow stairway, past a protective chihuahua and into my home. Then they spent time showing me how to use and adjust the equipment to fit her perfectly. Mike G., our salesman who measured and help us pick the best product was also fantastic- so knowledgeable and thorough.

Ka
Review №7

Ryan and Nick came into my home to install my daughters bed. They were professional and did an excellent job. It was a great experience working with everyone at Millers from our initial experience with Bobby to Hollie coordinating everything. Thank you for helping us get this bed for our daughter!

bi
Review №8

Ryan came today to set Carlos in his new power chair. Ryan was very knowledgeable and patient in setting up the chair and teaching Carlos and the staff how the chair operates. He took his time and made sure all questions were answered and everyone felt comfortable before he left. H Ryan was extremely professional and a pleasure to work with. Great Job to Ryan!

Sa
Review №9

Ryan and Steve (First Day) showed up on time and were very polite and understanding to the needs of my daughter. They were very caring in making sure the wheelchair not only fit my daughter, but was also comfortable for her. Thank you guys!

Ro
Review №10

Reviews on here are suspect. Trust me guys 🙏.I reached out to have tires put on my quickie q7.Ashley ( service rep) advised you must buy there tires before they will work on it. I had my own serial number for my chair and where I got my tires and she was not interested. Southwest medical is an approved vendor for quickie products . Just a money grab hereWe are sorry you feel that way Robert and wish you good luck. Not sure what you mean by money grab that couldnt be farther from the truth.Lol luck is not needed! Just good service! Which i found at a local bike shop lol. Also I can elaborate on money grab but something tells me your kind of a smart guy - this is too easy! Please for being an owner you should be assisting in other areas of the company not reviews! Clearly Im smarter and can do this all day.BTW- I wish you the best of luck. See how bad that sounds

Da
Review №11

Been using Miller’s for the past 6 years now, very pleased with their service and technicians. Big shout to David Groesbeck and Steven for delivering and setting up my new Quickie Power Chair. I would highly recommend Miller’s.

Pe
Review №12

Don and Chuck were easy to talk to and very informative. They demoed a variety of different products with me and provided helpful information as well as expert advice. A helpful, professional company across the board. Id highly recommend!

Su
Review №13

Thank you to Don for a quote and measurements that made my clients new wheelchair fit like a glove. Thank you to Nick for fine tuning the fit perfectly, for explaining/demonstrating the features to myself and the clients staff, and for his sense of humor. Thank you to Hollie for keeping me up to date on the status of the wheelchairs and equipment that I have in process and for answering all my questions. It continues to be a pleasure to work with Millers to get the wheelchairs and equipment that my students need.

Al
Review №14

The owners were very friendly and knowledgeable. They were eager to share their expertise and answer any and all questions regarding different types of wheelchairs.

Pa
Review №15

Daniel P. came out today to evaluate my mom for a new wheelchair. He was very friendly, explained every detail and answered all our questions! Very happy with the service he provided!

sl
Review №16

This is the second time we bought a scooter from this company from the salesman Mike to the technician Ryan nothing but professional and kind. their products gave me my legs back and I cant say enough how much this company has helped me. its worth every penny to shop here for a power scooter.

Ty
Review №17

Very much enjoyed my visit of this site! I found everything very informative and everyone there was extremely helpful in answering questions and in allowing us to try out different product options.

Al
Review №18

Thank you to the entire staff for welcoming my class into Millers! We all learned so much that day about many different types of wheelchairs and different customizable features. Thank you for being so kind and welcoming and sharing your knowledge with all of us!

br
Review №19

All of the staff at Millers were very knowledgable of all of their equipment. I enjoyed my visit there to see all of the different types of chairs and seating options that they have and will definitely be utilizing their services if ever needed for clients in my future career!

mi
Review №20

Had a great appointment today with Dan Peak. He was prompt for the appointment scheduled. I was able to get in the next day for an appointment through Holly whom also gave excellent customer service. Dan was very knowledgeable of the product gave me various choices and options and gave good recommendations on what he thought would work best for my needs. I have MS but I am very active and wanted to be able to go more places alone and have a scooter to meet my needs and he paired me with the perfect scooter. He went to the showroom and got the actual scooter so I could see it in person and do a test drive and that made it so much better to make my choice. I would definitely recommend this company to anyone looking for DME.

Je
Review №21

Jim was technician who serviced the wheelchair belonging to my son. He went above and beyond working on chair. A thorough job. We are very pleased. A special shout out to Ashley in service department. They are both outstanding.

Al
Review №22

Great facility with many knowledgeable professionals. It was very helpful to see the wheelchairs for my class and get first hand experience with wheelchairs I will be prescribing clients in the future.

Em
Review №23

Wonderful staff! They are clearly knowledgeable and passionate about what they do.

Ha
Review №24

Every representative at Millers was helpful, well-informed, and took the time to ensure I understood the options offered. They really made my time there a pleasant and professional experience!

Sa
Review №25

Don and Chuck demoed a variety of different products and provided helpful information as well as expert advice. Very professional and informative.

Ju
Review №26

All of the staff at Millers are personable and knowledgeable! I had an amazing time learning about seating and wheelchairs at their Cleveland location with my MOT classmates!

Ke
Review №27

This facility has so many options for any individual. They really know their stuff and can create unique options for whatever an individual may need.

Ry
Review №28

Visited with my Occupational Therapy program and the staff here were very knowledgeable on assistive technology for mobility. Highly recommend!

Ro
Review №29

The staff is very knowledgeable and fun! Had a great time learning about wheelchairs for the Cleveland State OT Program.

Ne
Review №30

The owners of Millers Rehab were very knowledgeable and friendly. Thank you for providing the CSU OT Program with this opportunity!

Mi
Review №31

A number of workers at Millers demoed many different wheelchairs and scooters. It was very informative and a great resource to have in Ohio. Highly recommend!

Ma
Review №32

My name is Matt Melvin I am extremely pleased with the excellent work that my Millers team of Mike, Hollie, and Ryan Parsons did with my wheelchair delivery on Friday October 9th, 2020. When Ryan delivered it, he was very pleasant, answered all my questions that I had about my chair, and showcased common sense and logical real world answers. Also before Ryan left he made sure I was 100% comfortable with every aspect of my wheelchair, (seating, padding and overall comfort. Ryan went above and beyond. and is a wonderful Millers Technician and If anyone considering a wheelchair through Millers, make sure you request Ryan Parsons as the Wheelchair Technician. He truly cares about the clients wants and needs when building wheelchairs. Thanks Ryan!

Co
Review №33

Amazing service! The employees are well educated and attend to each individuals unique needs.

Ja
Review №34

Millers expert service was timely, professional and reasonably priced. We especially enjoyed working with Lori and Peter Haas. Much appreciated.

La
Review №35

All of the staff members at Millers are very personable, helpful, and knowledgeable. I had a wonderful experience!

Sc
Review №36

Ryan P. was the technician that dropped off equipment for our daughter. He went above & beyond what we expected! He took the time to make sure we knew how to put it together and that we understood everything before he left. We are very satisfied, thank you!

Je
Review №37

Had a great experience visiting Millers for a class trip, interacting with the staff, and trialing many different types of assistive mobility equipment!

Te
Review №38

A tilt-in-space manual wheelchair was ordered for my son through Mike, the salesman. He was great: super patient, knowledgeable and professional. The chair was delivered yesterday (6/15) by Skip, the technician. The chair is perfect! SO happy with it! Skip was terrific in every way: professional and knowledgeable. Skip took lots of time reviewing the instructions on how to collapse the chair. Very very nice - said that I can call anytime with questions or issues. I will always recommend Millers to anyone needing this type of service.

Se
Review №39

Rating= 5 stars out of 5 Bobby Sabo, Hollie Keen, Skip and RyanThank you Millers for another job done extremely well! Weve worked with you over the years and the quality of your work continues to be top notch. Your staff is very friendly, professional and knowledgeable. You listen to your customers and truly care to make sure their equipment needs are met. We really appreciate the time you took recently to make sure our daughters wheelchair was built perfectly to fit her needs. Thank you!!Hope everyone is well - thank you again for your help recently... Claires sitting up a lot better and it has really helped!!!

yo
Review №40

Ryan was a very sweet young man, very knowledgeable and Millers should have more guys like him. He delivered and recently serviced my chair and was a pleasure working with. I appreciate the front line workers and what he is doing out here. Just wanted to thank you

Ch
Review №41

Thank you Jim , and the Millers service squad . On time the specialist moved the chair to the area and discussed , with mask on , the repairs required . I had at this time left the chair in repair area with him.When finished returned the chair to me to operate , and verify the service issues addressed . Operating the chair I had found all issues , problems had been addressed , He even cleaned the chair and work area , thank you Jim and the Millers staff for returning the operational qualities it was built for. Thank you very much !

Ma
Review №42

Terribly disappointed in Miller’s Rental. I tried to purchase a lift chair for my mother in law. I did not get accurate information upfront about the different types of chairs with options of added features that were possible and those that were not and correct sizing. The sales rep was always needing to look things up and double check and unsure. She was not nearly knowledgeable enough on the chairs. Also, slow in responding to my phone calls. It took me two weeks initially to get a return phone call after leaving multiple messages. No one else seemed concerned about my customer service experience either or acting quickly about getting my refund unless I made the phone calls but they were vigilant about the 20% restocking fee. I chose Millers expecting a knowledgeable sales representative and responsive customer service, I got a half hearted order taker and disinterested bookkeepers just trying to finish off the return. The only positive was the friendly delivery men who brought and picked up the chair.

Fr
Review №43

He has a wheelchair and the staff member is Bobby Sabo Excellent he make sure that i knew how to work the chair before he left and answer any questions.

Cl
Review №44

The staff at this location are very personable, very knowledgeable and highly experienced!

Ch
Review №45

Don Shiplett, Hollie Keen, and David greesbeck did an amazing job with getting the equipment my daughter needed! Will definitely continue getting equipment through them!

CS
Review №46

Went to tour for CSU OT Program, loved it!

Ci
Review №47

We needed to upgrade a stander for a student in our district. Bobby came out and worked with our teacher and Physical Therapist to make sure our student had just want he needed. When the stander arrived Ryan and Bobby worked to make sure the stander fit the student perfectly. The smile on the students face was priceless. Thank you Millers, especially Bobby and Ryan for a job well done. We will definitely call again when the need arises. I want to give a shout out to Hollie too! She was so nice when I called to check on the stander...Great people work at Millers. Thank you so much.

La
Review №48

Very compliant David and Ryan delivered my son’s special made chair today they where very helpful they instructed me on how to take the chair down and put it back together 😊!

Ka
Review №49

Love millers they have been working with my daughter Rain 20 years .all of the employees are fantastic jim and ashley are very kind .Don is also great.never had a disappoinment or issue .keep up the great work !

Da
Review №50

While the front office staff always has issues with insurance, orders, overall organization, Ryan and David G. Always provide the most professional service. We have worked with both of them, they are courteous, and extremely knowledgeable.

Fr
Review №51

Took back first post!10//15/2020So here I am again, today I find out that Ryan is not as concerned about his clients at all, he came into my home on a mission and that was to distract me from seeing everything that I did not like about the wheelchair, he and his coworkers had a $20 bet that he could not get me to keep the wheelchair, and he came up with everything he could to change the dislikes, oh and dont let me forget the point he was going to get also,( corporate loves positive feed back) Ryan said, how deceiving you were, didnt see that one coming. I was never given the customer service that was given to other people because of what happened 5 years ago. I was told by the rep, that he was told (ONLY GIVE HER ONE CHOICE). I asked about the other wheelchairs and was told the other wheelchairs didnt come with all the features. I am looking for the same great customer service which is due every customer, looking to see you soon with that same customer service.If you had to sit in a wheelchairs 12 to 18 hours a day for the next 5 years, I think you would fight for what was best for you also.Deceived customer

J
Review №52

Thank you Skip for taking the time to make my sons chair right. I appreciate the thoroughness. He did a great job. Very professional, personable and patient.👍😁

Al
Review №53

Id like to thank Dan peak and the millers team for such a great experience with receiving a custom wheelchair. Dan and the technicians skip and Ryan were so professional and so helpful. They were able to meet all of the residents needs and explain the entire process to the entire team. They made sure the resident was able to be in his most comfortable and safest position in order to ensure the highest quality of that patient in his chair. Thank you so much for the help!

We
Review №54

Ryan did a great job delivering, fitting and tweaking a Bantam standing frame for a student at a local school district.

Sh
Review №55

Millers has been amazing for all of the wheelchair needs for a number of individuals with whom I work! From the initial sales experiences with Mike to consistent communication with Hollie throughout the paperwork and scheduling process, and the build/fittings with Ryan, David, Skip and Mike -you cannot beat the personalized treatment. I know every individual is treated with compassion and care, and this entire team will get it right -or come back out to make any necessary alterations if necessary.

Je
Review №56

I appreciated Phils ability to think outside the box and remedy an issue I have had on my chair since I purchased it, nearly three years ago. He took the time to think the issue through and perfected and executed a plan that I am happy with. I wish all of the technicians I had previously worked with had taken the time to listen to and think about my issue like Phil did. In the future, when I need repairs, I am definitely requesting Phil! Hes the best!

Jo
Review №57

Today Phil came out and did an awesome job with service today. He did awesome with my dog Charlie and made him happy as well. I am glad he replaced my tires and other things that needed fixed and made a list of things that needs repair and is taking care of it. Phil is a keeper keep up the great work!

Mi
Review №58

Ryan and David did an excellent job making my power chair today I am very pleased thanks so much 😊

Lu
Review №59

I really enjoyed getting a tour of Millers! The staff went above and beyond when explaining the different types of wheelchairs and allowing us to try them for ourselves. They clearly have both the expertise and passion necessary to help people! As a future occupational therapist, I will definitely recommend my patients to Millers. Thank you so much for the awesome experience!

Lo
Review №60

Millers has been so good to my son RJ salesman DON SHIPLEH knew everything about the chair and did not take all day to get the job done..nice job shipleh. So I dont know if its Mike that came or don but they did a good job.RJ Jones love the chair

Me
Review №61

Mike and Skip did a wonderful job on Valeries chair. I especially liked the way they fixed the head rest so it could be adjusted forward to support her head for eating. she sits up so nice in it , and seems very comfortable in it! Very nice work that they did! Bob and I are very happy with it. Thanks guys!! Rita Wright

Ma
Review №62

The staff was great in educating me and my fellow students on different equipment and wheelchairs available. We had the opportunity to test the different chairs out and it was a very educational experience. I thoroughly enjoyed my visit there and it was clear that the staff was very knowledgeable!

Ro
Review №63

As a evaluating therapist the initial process was great. They found an appropriate chair for my patient and were able to clearly educate our patient with the specifications and features of the chair. From that point on, it was a disaster. Once we completed the assessment paperwork, Millers sent this paperwork into the wrong insurance for approval. Several months later passed and our facility had to contact the company to find out they sent it to the wrong insurance. No communication was made by Millers to let us know it was denied for this reason. When that process got fixed, the chair was delivered and the patient required some modification. Our representative came out and said they would send someone out right away (keep in mind our patient now had to go back into a standard w/c during this process). 3 weeks have passed and we still do not have a technician out and the patient is still in a standard w/c with her custom chair sitting in our gym. Needless to say we will not be utilizing this company again.

Ja
Review №64

Had a great time learning about wheelchairs and the options available. When I am in the field as an OT I will definitely be reaching out to Millers for questions and referrals for wheelchairs for my clients. They know their stuff!

To
Review №65

I am very thankful and appreciative of the work, time, and effort that Ryan Parsons put into upgrading and repairing my twins wheelchair!It was in horrible shape and several transportation companies threatened not to transport my twin to her appointments because of the chair being in the condition that it was in.Unfortunately the company that provided the wheelchair, gave her a model that flimsy and of poor quality. It wasnt very sturdy and began falling apart after the first week of use. We called and begged for a little over two years to have it repaired or replaced, but our plea fell on deaf ears!Thank God for Millers stepping in and saving the day! Not only did Millers repair the chair; they made the necessary modifications to make sure that she was safe, comfortability, and in compliance!Thank you Ryan and thank you Millers for sending such a crafty and experienced technician! He was professional and fast!Warmest Regards,Tonya

Yi
Review №66

Dave and Skip came to my house to help with my new wheelchair. They were here for a full day, with no break to get my wheelchair to fit me as needed. They did have to come a second time as well because we didnt have enough time to finish. After the second time they were able get everything fitted to my needs.

Cy
Review №67

10/15/18My experience with Millers has been great. Mike came out to my apartment, listened to my needs, took all of the necessary measurements and did a well rounded assessment helping me choose the Power chair and attachments best suited for me. Krystal worked diligently with my Insurance and Doctors, She and Hollie kept me informed throughout the process. Hollie phoned to make sure the Power chair would be delivered at a time that was convenient for me. Skip delivered my Jazzy Elite 14 Power chair with all the planned attachments on time as scheduled, also making sure I was trained and comfortable with the use of the Power chair and all of its functions. He then assured me of Millers on going support and chair care. Overall a Professional and Caring Team.

Pa
Review №68

We had a stair lift installed by Branden who was a very professional worker.He took the time and explained everything to my mother & made sure she was able to use it correctly. Thank you so much! you are a good representation of your company. She is enjoying her new stair lift & her independence.Thanks Again! The Abood Family

Da
Review №69

Phil came out to repair a broken left headlight on my power chair. He is an awesome guy that does excellent work. Overall Millers is a great company with polite people very satisfied.

Mo
Review №70

Recently my daughter Libby had a new wheelchair built at Millers in Cleveland. Although it was a long day the staff could not have been more professional. David G. and Mike did a great job fitting the chair to exactly the needs of my daughter. They took the time to make sure Libby was safe and comfortable in her new chair. Most importantly they treated Libby with respect - speaking directly to her even though she is nonverbal. That level of care and compassion is hard to find. Great job Millers... we are so happy with all the services you provide!!

gr
Review №71

Mike Turk did an outstanding job fixing and refurbishing my sons wheel chair. He always does a great job and is a pleasure to work with !!!Also Hollie and Mike in the rehab/repair area have always taken great care of us. Thanks much to all !

Ja
Review №72

Millers is absolutely my go to for ALL of my sons equipment. For over 10 years they have provided us with not just excellent products but with amazing customer service as well. Our most recent purchase was a task to obtain but our client rep Hollie was there every step of the way. Bobby who was are salesman listened to my needs for my son and the recommendation of his therapist. SUPER shout out to our technician Skip!!! He delivered my sons equipment during the middle of the covid pandemic and even though it was a no contact drop off he made sure that the equipment made it inside of our home! (had to remove a wheel because my door way was to small) its the little things like that, that make me say I will continue to choose Millers. Thanks for always being there for us!

Th
Review №73

This is to give a resounding thumbs-up to Cleveland employees Ray and Ashley for the prompt and excellent service they provided our daughter Elizabeth. Her motorized chair needed a repair recently and they made sure the problem was handled quickly. Whats more was the caring attitude they exhibited, making sure all was well before we left. Kudos to two excellent Millers representatives!James, Theresa and Elizabeth L.

S
Review №74

David and Skip came out to build my sons Next Generation wheelchair and did an excellent job. They were polite, clean, prompt and very skilled craftsman. We appreciate all they did. We have used Millers for our sons wheelchairs for over 20 years and have always been satisfied in their service. Profesionnal staff. Highly recommend.

Ba
Review №75

My daughter has been with Miller’s since she was 3-4 years old— she is now 28-29 years old. Today Skip came to bring her new wheelchair. We have worked with Skip before with repairs, parts and maintenance of my daughter’s other wheelchairs. It was reassuring to have Skip set up and adjust this new chair according to my daughter’s particular needs! He is always pleasant and ready to answer questions or help with our concerns. He made sure my daughter was comfortable and confident in using this new chair! Great job!

de
Review №76

The facility I work for has had nothing but excellent service from Millers. Skip R. and David G. are always friendly , professional and go above and beyond to see needs are met for our residents. Both work well with the therapist and family members to ensure job is done to their satisfaction. When visiting if a residents chair needs readjusting they will do so the resident will not have to wait to schedule an appointment.

Do
Review №77

Ray S. the technician that came out to do my repairs did an exceptional job. He was courteous, professional and explained to me everything that was done that morning in detail. He also gave me some tips on how I can do a little maintenance on my own to preserve the work that was just done. Thank you for the great service!

Gi
Review №78

Millers is a great local resource for medical equipment. Their staff--especially Don Shiplett---is so knowledgeable, patient, and kind. Every year Millers welcomes a large group of Cleveland State University Occupational Therapy students to their store to demonstrate a wide variety of manual and power wheelchairs. They provide a wealth of information and offer a unique opportunity to see innovative technology. The students are able trial essential accessibility equipment to get hands-on learning experience. We are lucky to have such a great local resource who is willing to give back to our community! THANKS!

Ka
Review №79

I have had the pleasure of a new job that once again allows me to work Millers to obtain new wheelchairs or modify existing equipment. After several years of not working with wheelchair needs it has been great to see that the excellent service that I had experience with before is still part of their package. Hollie was very helpful in getting things scheduled, Mike G., David G., and Skip have all been great.

Ky
Review №80

Another great experience with Millers. Ashley set up the appointment, and was fast, prompt, and picked a convenient time for my daughter. Phil came out and serviced the powerchair. He is great. Very professional and friendly.

Je
Review №81

Skip and Mike T. built a new wheelchair with me at a Developmental Center. The client was difficult due to behaviors, but the guys were very patient and professional with her. Her chair turned out great despite the challenges and they even made some improvements from the initial quote in order to better meet her needs. I can always count on Millers to do what is best for my clients! It is a pleasure to work with you!

Ca
Review №82

We are so grateful to Nick for staying over on a Friday night to make the repairs on our daughter’s power chair. He found a temporary joystick to get it going until the new part comes in. We are so grateful we can deliver a working power chair to our daughter at Ohio State tomorrow! She was really struggling getting around that huge campus in a manual back-up chair. Thanks again Nick for going the extra mile!

Su
Review №83

From working with Don to order everything our son needs, to Hollies quick scheduling and then Skip and Micks speedy delivery, we are so pleased with Myless new wheels. Everyone at Millers worked with our therapist and our family to get things ordered quickly and put together so he could have it at his new school right from the start. Thank you so much for your kindness and care! Everyone deserves a raise : ) Well done!

Mi
Review №84

Thank you Skip and Mike for building such an awesome wheelchair for my daughter Erica. She not only looks great in the wheelchair. She is able to be up and interact with her family now for longer periods of time. I can show my gratitude enough! Also, thank you to Hollie for all your help.You all deserve a raise!! God Bless You All!

Ra
Review №85

Millers was great! Skip delivered scooter and was very helpful. Holly was on top of the ordering and promptly got scooter ordered and delivered the next day! Highly would recommend to friends and family!

As
Review №86

The staff at Millers are extremely knowledgeable and eager to share this knowledge with others. They welcomed our whole Cleveland State occupational therapy class with open arms, ready to teach us about various wheelchairs and the process of receiving/providing equipment/ They also provided demonstrations and gave us hands-on experience. It is clear that they are passionate about what they do!

Ja
Review №87

Toured the facility and looked at some of the different available options at this location. The staff was friendly and very knowledgable. As a future therapy practitioner, I will definitely remain in communication with Millers. They are experts in everything wheelchair related and will work hard to find the right fit for their clients.

La
Review №88

Thank You to Phil, our amazing wheelchair repairman! Not only does Phil get things done expeditiously, but he has a wonderfully kind & caring disposition. Ashley, our customer care representative, is great too. Highly recommend Miller’s for all mobility needs.

Ja
Review №89

Thank you guys for hosting and educating our class of OT students. Year after year, you instill the students with not only the knowledge necessary to facilitate the mobility needs of a client, but also the compassion and concern involved with giving someone the opportunity to participate in their desired life activities by providing a custom-fitted piece of equipment that will allow them to do so. Thats the heart of what you guys do, and you do it extremely well! Outstanding knowledge, service, and equipment. Thanks again!

Au
Review №90

I recently went to Millers on a field trip with my fellow Cleveland State Occupational Therapy classmates. The staff, especially Don, was very welcoming and open to not only discussing and answering any and all questions about the equipment they have, but they also allowed us to test and try out their different manual and power wheelchairs. I left with a lot more knowledge than I entered with that I believe will greatly benefit me in my future career as an OT. Thank you Millers!

Pa
Review №91

Overall great experience working with Millers on getting my new Permobil power chair! Had a great team Don, Skip, & Hollie! Very friendly and knowledgeable - thank you!

Au
Review №92

We recently had Phil and Mike to our home to service Aubreys wheelchair. They are both awesome! They are professional, efficient, personable and made Aubrey feel totally comfortable.

Al
Review №93

Millers has all of your wheelchairs needs covered. They consider all of your specific needs to ensure that you receive a wheelchair that is both comfortable and functional. Don is highly knowledgeable of various types of wheelchairs and accessories available. I highly recommend going to Millers if you are in the market for a wheelchair.

Jo
Review №94

I hired Millers to assess my dads scooter and Phil came out and was professional and did a great job. We ended up purchasing a few new parts and Phil returned and installed them. Ashley from the sales office was also a pleasure to deal with. This outfit knows what they are doing and I would highly recommend them.

Ga
Review №95

I had an awesome experience touring Millers! I learned so much and am thankful to have had this experience. They are very knowledgeable in what they do!

Ch
Review №96

Dave M and Skip R went out of their way to work on my sons seating needs and took into account his comfort and challenging body posturing. They were so pleasant and accommodating and really listened to what Terrence (Mickey) needed. I was in awe of their incredible knowledge and craftsmanship. Forever grateful for the sincerity and passion they showed in their work.

Am
Review №97

I am a PTA at Parma City Schools and we had a power chair go haywire this week (right before spring break) and Ray S. came out, talked through a couple of ideas of what could be wrong. The next day I get a phone call he is at the school and the wheelchair is fixed and ready for the student to use! He was so great, explained everything, made some suggestions, and was very personable. Thank you so much Ray S.! Seeing my student smile ear to ear when I told her her wheelchair was back in business made my day!!

Al
Review №98

Millers welcomed my Occupational Therapy class of 45 students from Cleveland State University and educated us on their wide variety wheelchairs. The staff was extremely knowledgable and hospitable.It was clear they are passionate about the services they provide! Their demo was wonderful, along with the opportunity they provided for us to gain hands-on experience. Thank you for a wonderful, educational experience!

Su
Review №99

I have had the pleasure of working with the staff at Millers for 32 years. We have quoted, funded, and built many wheelchairs in that time. Yesterday was no exception. The quotes completed by Don addressed my clients needs. He always has helpful recommendations to address my positioning and alignment concerns. David G. and Skip went above and beyond to build or modify the chairs as well as to address some additional positioning concerns. Hollie has been helpful keeping me in the loop, on my quotes in process, with email and phone call updates. A shout out to Phil in service too. He was working on a couple of wheelchair repairs yesterday. He handled the repairs efficiently and was helpful with some extra adjustments.

He
Review №100

The team at Millers is excellent! It is a pleasure to work with them regularly. They are always willing to help in whatever way they possibly can. They go above and beyond for each client! They are considerate to each clients individual needs and very professional all around.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:5410 Warner Rd, Cleveland, OH 44125, United States
  • Site:http://www.millers.com/
  • Phone:+1 216-642-1447
Categories
  • Wheelchair rental service
  • Medical equipment supplier
  • Scooter repair shop
  • Medical supply store
  • Wheelchair repair service
  • Wheelchair store
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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