Due to some unforeseen circumstances, we had to reschedule our time and they let me know ahead of time, so I wouldnt be left cluelessly waiting. The driver expertly towed my car out of a small parking garage and got me to my appointment without any issues. 5 stars, would totally call again. But hopefully not.

We had a day in Cleveland and came back to our car having a flat tire Brandon came out to help us and not only was he professional he went above and beyond the call of duty to make sure my family got home safe. I cant say enough good things about him. I dont know what he makes but he definitely deserves a raise. Highly, highly recommend.

Andy was very patient with me. Thought my battery needed a jump but it was my alternator. Instead of leaving me stranded and having to wait, he made his necessary calls to be able to tow my vehicle to its destination. Thank you Andy for your patience and kindness

I live an hour away from Cleveland. When my car picked up a large piece of metal that was grinding into the road, I called Eckes. It was Saturday afternoon. He was there in 15 minutes and picked the front of the car up and pulled the metal off. I could not have been more delighted. If I ever need towing or emergency garage service when Im in Cleveland, I will be calling them.

I Highly highly do not recommend this business. They do not show up on time and are the biggest scums around. The driver of the Ram 4500 in truck number 246 is the biggest worthless driver on road today. STAY FAR FAR AWAY FROM THIS COMPANY.

I will be filing a formal business complaint including the 3rd district of Cleveland because they let this company tow weekend after weekend people parked “illegally” in their private property parking lot. Total inconvenience for some punk money that you can’t even pay 24hrs

Janky, sketchy, money hungry “tow company” that tow vehicles under no grounds or basis at all. If they had legit business, they wouldn’t be trying to tape people with ridiculous charges. Lady at the register in the gas station doesn’t wear a mask. Should be shut down

Good people & clean

Great staff

Wasnt there

The driver Unique does great business for this company, 2nd to none. He shows up fast and towes cars even faster.

Their diesel fuel is alot cheaper than other fuel yards that i go to.

Fixed my car that day, and were able to provide me a ride home and back to pick up the car. Very reasonably priced too. Highly recommend.Ps - The guy that gave me a ride was a delight.

Scott, Brandon, and the other tow truck drivers do an awesome job and the one that they call Hippie at night in the gas station treats everyone with respect

They came to my rescue after my roadside assistance left me on the side of the road for 5 hours during the presidential debate after working all day . I only waited 30 minutes awesome service!!!!

The guy that came out tonight to help my husband, who was stuck with a dead battery, went above and beyond to make sure he got the job taken care of. We appreciated the fast response and getting him back on the road quickly. Would definitely utilize their company again.

Called and felt like it was kinda expensive but they were helpful and friendly. You will need a credit card and a few minutes to verify your billing information. The truck arrived about an hour and a half later but I was in no big hurry. Besides a few extra steps in the process, no complaints. 4th star for your customer service.

Lady at the counter does not wear a mask. They refuse to take credit card and make you go to the adjacent strip clubs to take out cash (costing another $20 in fees). Once payment was rendered, another customer and I waited close to an hour to receive our vehicles.

My kid locked his keys in his car on Scranton. Eckes was there in 10 minutes and had him safe and back on the road immediately. I then received a courtesy call letting me know he was safe. Thank you from one dad to another.

Called this company at 12:20am to get two cars towed from in front of my apartment parking garage door in a Private alleyway so that I could get into my $150/month parking garage spot and nobody ever came to move any cars. On the phone, Ecke’s said they had one job to do first and would send someone within the hour, meaning by 1:30am. One of the cars left around 1:15am, but the other stayed for good and I had to wait a long time to find street parking for the night because this company was so unreliable. I was very lucky to find parking for the night elsewhere at a great expense of time and effort. It is now over two hours and 15 minutes later and nobody has showed up, and that is not okay. I made it clear that this was something that needed to be done as quickly as possible and nobody from Ecke’s showed up. People should not be at the mercy of a company that refuses to do its job when some idiot parks in front of their Private home parking garage...

They will tow your car. Not cool.

Absolutely the best ,great service...

I actually like those guys I put in a application and didnt get hire! They treat you with respect and give the right advice if you want to save money!

Very rude women that work at the towing place. Place is very dangerous as well. Stay away if you can!

Called for an estimate, which the woman refused to give. She was rude as soon as she answered, and then when she was told the addresses(twenty minutes away) said it was out of their service area. Would NEVER use them after that experience, being out of the service area is one thing but being rude is no way to get customers

Towed my car without my knowledge. They werent called my management or anything. Theres no signs posted either. What a way to make a living legally extorting money from people

DO NOT PARK IN ANY LOT WITH THEIR SIGNS. These people are predatory towers and will take your car while you are having dinner or anything that the lot is labeled for. THESE PEOPLE NEED TO BE SHUT DOWN. I am making a formal complaint to get their licence revoked with the city of Cleveland after they ilegaly towed my car and charged me to pick it up. I also saw them extorting money from another patron of the shopping area who was being towed they said $90 for the relese of the car even though the car was on proper stilland ohio law states that the charge shall be half the impounded recovery fee if the owner finds the car while still on the hook. These people operate outside the law and take cash only because they know they are con artists who rely on predatory tactics to suck others wallets dry. ZERO STARS IF POSSIBLE NEVER PARK IN A LOT WITH THIS SIGN

Tow truck was QUICK to get to me. Record time. The guy was frustrated he had a bad day it happens. But they got me a new tire by the next day.

Rude and over priced ....never will get my services again.

Stay away from this towing Company!!! Trust me when I say they are no good and care little about the customer. Worst tow service in Cleveland. Very unfortunate....

I didnt know cars were towed here!?

They are a total rip off scam. I am going to file a complaint with the state regarding their business practices. My vehicle got towed and they took total advantage of the situation. First off all, when I pull up the store clerk is outside smoking weed with two other guys. They then only accept cash and tell us we also got a ticket so it will be another 37 dollars. I didnt know that they were an authorized payment center for the City of Cleveland. Totally unprofessional and unethical. I will never give them any business again ever.

I took my car to have engine light checked I return to find my car running worse than it was when i dropped it off it happened that they broke my canister purge valve and then told me it was broke when they received it ..do not take your car there they will brake something and say it was like that

The black girl at the counter is a sweetheart

We enjoyed ourselves

Awful don’t recommend

They towed my rental car then reported it stolen.

They dont sell beer

I thought I had arrangements for a tow first thing this morning. I called when they were expected to arrive. The guy working this morning had no clue about the arrangement made the day before. Disappointing.

Great service

Auto repair and gas downtown!