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Pumpco Septic Solutions. UDUMPITWEPUMPIT 4th Generation
297 County Rd 3795, Cleveland, TX 77328, United States
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Ki
Review №1

We recently bought our house and about 2 weeks after moving in our septic system started giving us problems. It was backing up and overflowing in the yard, even to the point of our toilets not flushing. We tried to stay on top of the problem by calling a septic company. After getting the run around and having issues with the first 3 companies we used, I luckily called Pumpco. They have been awesome from the very beginning! They are truly good, honest, hardworking people. They have gone out of their way to make sure we understood what they were doing to actually fix our problem. Just great customer service all around. Would definitely recommend!

Ap
Review №2

This is the second residence that we have had Pump Co come out to clean out the septic tanks. Always professional and thorough from making the appointment to the guys doing the work. Meredith came out with the guys and answered any questions. Highly recommend them.

Ra
Review №3

I chose them because of their reviews and, Im glad I did. They work very fast and, know what they are doing. Everything electrical need it to be replaced and, also had to pump the tanks. They were very professional and, at an affordable price.

di
Review №4

They are the best people I have met their god-fearing their great theyre awesome they do a great job they have much respect and their workers as well.

An
Review №5

They came out in the cold to pump our tanks and unclog the line from the house to the first tank. It was clogged with grease. NO not from us from the previous owner. The field lines are in need of repair and they will be coming to repair them in a few weeks. We are VERY happy for Pumpco.Meredith and her husband were very honest with us and not trying to sell us a new system.We highly recommend Pumpco for your septic needs.

Br
Review №6

Very professional service. Knowledgeable and personable. Was my first time using their service and the owner came out to meet me and to provide advise. Got my septic system cleaned out with it not being cleaned out for years. I would definitely recommend this company with their professionalism.

Ri
Review №7

I have used this company twice and both times they have been AMAZING!!!! They responded so quickly to my need even educate me on how Septics work as I have recently moved from the city. This company definitely has my business from here on end, thanks so much Zack and team!! Keep up the amazing work!!!

La
Review №8

Expert, professional and honest company. Merideth, Amy, Lester, thanks for all youve done helping to get my sewer lift station problems remedied. Zack was professional and very informative while he installed the replacement motor and plumbing. Outstanding customer service. Highly recommend!

Ka
Review №9

They are the nicest most professional and thorough folks. They responded quickly and explained what they were doing and how we could better maintain our system. They are the only ones we’ll call!

Br
Review №10

PumpCo Septic Solutions literally saved the day! My house was stinking like sewer and I couldn’t figure out why so I called them out to pump the septic tank and sure enough they found that my drain pipe had some materials in it. They cleaned out the drain pipe and even made some vent holes for me to help with ventilation and pumped my tank. I have had my tank pumped before and these guys way out did previous jobs, they removed the whole lid and pumped and raked the bottom of the tank to make sure EVERYTHING was pumped out! Now I have a squeaky clean tank and some new enzymes to put in monthly.These guys are super professional and very nice. I will never use a different company ever again. The customer service and friendliness were outstanding. Oh and not to mention they are 24 hours and come out same day. I called at 2:00 In the afternoon and they were here within a couple of hours!! PumpCo for the win!! 😁

G
Review №11

Outstanding company! Prompt, courteous, knowledgeable and professional service. Highly recommend Pumpco to others that require solutions to septic problems.

El
Review №12

This company checks all the boxes. Professional, prompt, knowledgeable, friendly, hard working, thorough! We will always use them in the future. I highly recommend!!

Je
Review №13

This was the most honest company I have found. After struggling for months and speaking to other companies for the work I needed done they were the first who helped find a solution I could afford. They went above and beyond and were completely honest. Explaining everything they were doing and why. I will never use any other company for any of my septic needs. Honest companies are hard to find these days. I highly recommend Pumpco.

So
Review №14

Pumpco came out today and did a very professional job. I will be calling you in the future for all our septic services. Highly recommend this company to all who need septic services. Thank you again.

Cy
Review №15

A big shout out to Meridith and her team at Pumpco Septic Solutions! Outstanding service going way above expectations! From start to finish in working with my septic system they were honest, professional, helpful, effective and cost-efficient. I highly recommend their services!

Su
Review №16

Meredith was very professional and friendly. They were able to come to the property and complete the job in a short period. I am sooo happy to have found them. Pumpco looked at the septic and was able to assess it. The pricing is very reasonable.

Ca
Review №17

They pumped septic tanks. They were VERY nice & respectful. They bent over backwards to meet my needs.

Ta
Review №18

Absolutely loved the experience I had with this company. A great family owned Christian based business. You dont often find a honest company with good people but when you do it is a true Blessing. Meredith is truly Amazing. The gentleman that came out was very knowledgeable and helped above and beyond. Merediths daughter was most pleasant. This company is Awesome.

Ra
Review №19

I cannot say enough about Meredith and her entire crew. They came through when we needed them the most they were fast and very professional. Honest God fearing company that I would recommend to everyone. Thank you so much for being there for me and my family.

Ya
Review №20

Definitely the BEST septic company out there!! Wouldnt trust anyone else to do such an outstanding job as these wonderful people! They know what theyre doing. They get the job done fast and very efficiently. I was amazed since day one, they completely exceeded my expectations. They fixed an issue that had been going on with my septic system for 6 years, in less than an hour! I am eternally grateful for that. Needless to say, i have been working with them for 2 years now and i can absolutely say i will continue to work with them in the years to come. Trust me, it does not get any better than this! They are hardworking, they are kind, and most importantly, they are honest!! What else could anyone ask for? Thank you so much Pumpco Septic Solutions!!

Da
Review №21

Called Pumpco to pump out my septic and grey water/ grease tank coming from my kitchen sink and dishwasher. My sink wouldnt drain and my wife was really getting tired of washing dishes in a big pan and hauling the water outside. Pumpco pumped the tanks and worked on unclogging the drain line. It was full of grease and was really plugged up. They were very courteous and their prices were reasonable. Thanks to Lester, Meredith, Jake, Lonnie and Marco for all the help.

Ch
Review №22

Weve been dealing with septic issues for quite some time now. We have had 2 different local companies come out who told us they could and would fix our problem. The first company came out totally ripped us off and charged us for work that come to find out, they didnt do. The second company came out and was somewhat helpful but again it did not fix our problem and we found that some of the work they did it actually caused more issues. I was reluctant to call anyone else local because I felt all these local companies were a rip off and dishonest. I decided to look around once more and found Pumpco and started researching and reading reviews. After reading, doing some additional research on the company and really needing to get our issue resolved. I picked the phone up and called Pumpco. I spoke to Meredith told her a little background about our situation, let her know that I was reluctant to call anyone else but I really needed someone who knew what they were doing and needed my septic repaired. Meredith said she would be out there the same day! She showed up with Lester and two other crew members and they immediately went to work and worked hard. Come to find out we had another tank that neither the other two companies found and we didnt even know existed that was full, a clogged field line that the previous company clogged up after hooking a suction hose to it and a few other issues. They fixed them all and are coming out to fix one more only because it was so late once they finished. They showed up at 6pm and worked until almost 8pm! I am highly impressed with their service, attitudes to get the job done and most of all honesty. All of which are hard to find in todays world. This is a company we will definitely recommend and always call on from now on. If you need septic service Id recommend calling Pumpco before you regret calling anyone else! Great people and great work!

Er
Review №23

Great work by great people. They came out right away and fixed all of our issues the day they came out. They had all the needed parts and were very informative about what they needed to do and as they did the work. They made us feel like family from the moment we met. They were very reasonably priced and they know their stuff. Experts with a heart. They will do whatever it takes to make sure your system is working properly. Thank you Meredith for everything! We will always call Pumpco for our septic and plumbing needs!! God bless yall!

R
Review №24

Great experience with this company. They came out right away to address my septic issues. He explained everything that was going on, gave me a great price, and even helped me out with an issue I wasn’t going to be able to fix right away. This will be my go to company for now on and I highly recommend them. Thanks!

Co
Review №25

I woke up Friday morning to a flooded yard. I called my friend who came over and told me I had a water leak, but he knew who could help. We called Pumpco Services and they came over before noon. They worked for hours repairing pipes, making trips to the hardware store, finding more leaks and repairing more pipes. I am 92 years old and live in a house with old plumbing, so it was very stressful for me. Lester told me not to worry that they would have it fixed for me before they left, and they did! They were very friendly and pleasant, and really put me at ease. They really put themselves out to help me with my problem. I will certainly call them again for any plumbing problem. They proved to be a company I can rely on for quick quality service!I posted the above for a dear friend, Billye Barrow, that said I must for all they did for her.

Ch
Review №26

They did a great job, clearing up our drain field, honest and trustworthy company, recommend them for any and all of your septic needs. Meredith and Lester made you feel like family, and are there for all your septic needs.

Ga
Review №27

The Pumpco team did a great job. Extremely down to earth and very helpful. Best customer service.

Ro
Review №28

Good people who know what they are doing and wont stop until the job is done right.

er
Review №29

Great speedy service! Had an issue with my septic and they got it repaired right away!! Highly recommended!

Ma
Review №30

Meredith and the guys came out today and they were so personable and easy to talk to, they took the time to educated me about my system and I was extremely impressed with the level of professionalism and hospitality they exhibited today. I will highly recommend them to anyone with any septic issues and I genuinely look forward to doing business with them in the future!

Wa
Review №31

These folks came and did excellent work for my mother. Fast service, great communication, friendly and easy to work with. Thank you Pumpco for helping my mom!

sh
Review №32

This company is so awesome tuesday evening around 530 pm I called my front yard was a lake around my tanks They sent the guys out thst same evening and pumped the tank They treat you with respect and like family. All the people I have talked to in the last few days have been awesome Than you Pump Co for what you do. for the way you treat your customers I will always come back

mo
Review №33

We are so glad to have found this company. Very professional, could have not asked for a better company to work on our septic when it went down. Highly recommended. They are such a blessing.

Am
Review №34

I have had to call this company numerous times over the past couple of years, due to several different issues we have had. Each time I have called, no matter what day of the week it is, they come out within a very short period of time. They are honest, hard-working, and most definitely reliable. I highly recommend them to anyone who needs septic, or even plumbing repairs. They are an asset to our community.

Sh
Review №35

This company has been an answer to a prayer. I called them and they went out of their way to make sure we were taken care of promptly. Very friendly & excellent customer service. I will alwaya highly recommend them! Willing Hands Pantry is very thankful .... praying for many blessings for this company!

Ta
Review №36

This company gave the most complete, friendly service. They are extremely respectful of your property and your family. Septic repair is very expensive and the repair people can be unsavory...not PUMPCO. This family never ONCE said a curse word. Never once got angry when there was a problem with digging, etc. I am extremely impressed with their professionalism, honesty and commitment to getting the job done right. Now, I need to find a contractor with those exact same principles!!

Su
Review №37

We had a great experience with Pumpco. They didnt hesitate to help on short notice. Even came out twice on a weekend. They were all very nice, explained everything they did and answered all of our questions. They went above and beyond and really helped us out. Thank you!

Be
Review №38

Awesome company with good old fashion integrity. Other companies I called were only trying to sale overpriced systems to me. Pumpco Septic came with a truely reasonable priced solution to my septic/drain problem. I was so pleased with them, I gave a tip (and I have never tipped a service contractor). Thanks so much and God Bless You!!! - Shawn

Ma
Review №39

I was very pleased with the service they gave. AWESOME People..I will Definitely refer them.

Lo
Review №40

They are a good company. They are very honest and they have integrity. I will use them for life cause their prices are very affordable.

Go
Review №41

Pumpco Septic Solutions has been an absolute Blessing to myself and my family, An Amazing family adorned with Gods grace. A company with family values that will go above and beyond to help you in anyway possible. Friendly service with compassion and Honesty, the right choice for your Septic Service needs. Thank you Pumpco Septic Solutions!

ja
Review №42

They are honest people and work with you . Very pleased with their service!

Eu
Review №43

These people treated me like family. They have fixed my entire septic system. I have no more problems, ( thank you ). I will only use Pumpco for all my plumbing. They also replaced my leaking hot water heater. CALL THEM FIRST !!! I would give them a 10 if they had more stars on here. Thanks Pumpco

Ge
Review №44

Simply great! We had a problem and they came out the same day. Went well beyond what they had to do. Sometimes in life you run into good people when you need them. They will have all of our business from now on.

Al
Review №45

Arrived in a timely manner. Pumped my two 500 gal tanks and got the lines running. Covered the lids well satisfied. I would use these people again.

Bi
Review №46

To expensive

Al
Review №47

Great company. Our sceptic system decided to stop working the 3 days before Easter. The first company I called came out, and basically said they couldnt unclog, or attempt to fix our problem so I called these guys. They spent time away from their family on Easter weekend to get my septic system working so we could shower and use the bathroom, which we had not been able to do for 3 days! Meredith and Lester have got to be some of the most honest and kind people I have met since moving here. They explained everything thoroughly, they were completely comfortable with me watching everything they did, and they fixed problems that the previous owner created. We learned so much about our 3 tank septic system with this company working on it. Its rare to find a company that you can trust and I couldnt be more grateful to have met these people.~Alex Davis~

Cr
Review №48

Pumpco is awesome!After searching all over town for a septic inspector who is honest and knowledgeable and not in the business of just selling you a new system and getting the runaround by 3 others, I decided to call Pumpco, even though they are quite far from my location in Santa Fe. I was a little reluctant as I thought that would be too far for them, but as soon as she answered, Meredith, the owner, was very friendly and compassionate and offered to personally come out the same day with her husband to help me out. I was in an emergency situation and this meant a lot to me. Although we couldnt make it happen the same day, they promptly showed up the next day, first thing in the morning and got the job done with confidence and professionalism. They even called my buyer with me and explained the details of the system and what needed to be done to bring the system back to full function. I cannot express how grateful I am for these kind, honest people. God bless them.

Br
Review №49

Service was excellent. The work was completed in a timely manner. And the gentlemen that came out were very helpful.

Jo
Review №50

Very very very irresponsible company I dont recommend ...If you need a new complete system make sure look other options ..I contract this company because they offer $1000 least from other company and said complete job in 3 days..I will my confiance in this company because are a 4th generation company but now I have 1 month and they not complete my system.We contract for 18500 for a complete system and extra 1500 for a plumber connection around 20000 dollarsLot money for a not clean job..When they started we signed a contract for 80% of amount . they said me start Wednesday and complete Friday in same week but they starting Friday just come to open hole only but not install tanks after come Saturday morning to cover hole because tanks they dont paid amount from company ..Next week starting Wednesday open hole again truck come with tanks guys only install 1 pump tank with a bad level and second tank and truck hes gone because they dont open hole correctly . I talk about first tank to fix it and they said fix latter and actuality are not level and not fixed .. continue problem owner guys come in same day night time and open last hole and with dirt cover a small 3ft wide dished and make rain water obstruction complete to installer last tank but dirt continue block dishes and tanks are uncovered supposed to pass inspection .Our house are 5 ft close to the tanks .October 29 2019 they come to remove dripping line for a fall inspection and open tanks when they are working starting heavy rain the water come from dished come into septics tanks and overflow everything ..Tanks are fully and system not complete and not work .Old system are empty because gust cut wire and sprinkler not working ..Our house have 3 restroom and now have 6 days waiting and waiting ..We contact they company to send a pump truck to release tanks and use our bathroom but we continue whit problems and not response ..1500 to connect plumber from home and mobile home and mobile home are not done and pipe have leveling problem back to mobile home and not completed of connection .We paid 14800 + 1500 we are responsible in our payment ... This dont care job only money when they receive money are very friendly and make lot of promised ...We have picture ... Video .... From every fall .We dont recommend this company in any lifeMake sure to contract a honestly company for your next project !!!!....We turned off electric brake to care our kids because overflow water outside of tanks for the negligence they live a electric pipe not connected without electric wire and they traied to clean your reputation void our warranty for our action abaout turn off brake....But are more illegally take our old pump installed in new tanks just for pass inspectionTHIS IS ILLEGAL AND WE HAVE EVIDENCE THAT THEY NEVER INSTALLED A NEW PUMP.... VERY BAD CUSTOMER SERVICE FROM OWNER LESTER THATS NOT HAVE EDUCATION HE ONLY IMPORT MONEY NOT A CLEAN JOB ....

Me
Review №51

Pumpco is very professional, Ive called them for a new system install, which havent been able yet but around the corner closing on our land next week, Meridith has went out of her way for me this means so much, very nice company. Thank God for them.

Na
Review №52

Thanks from my heart for helping us out with unstopping our line and also cleaning out our tank. I called lot if places for pricing and most of them where rude and the prices where higher and did not care about us and our needs but Yall where nice and cared about us and what we were going through .Thanks very much and may God bless you

Am
Review №53

Love this company! I recommend them to everyone without a doubt the best family! They do the best in a messy job!

Ni
Review №54

If I could give this company negative stars I would! I made the mistake of choosing them to put in a septic and it came out of the ground. It’s been days now and they haven’t been able to put it back down. They may be cheaper than everyone else but they are very inexperienced!!!! And I do not have the wrong company!

ro
Review №55

GOD SENT THESE PEOPLE TO US IN OUR TIME OF CRISIS ! THEY WERE SUPER ATTENTIVE TO OUR SITUATION & WORKED WITH US ! DONE THE WORK VERY FAST & I WILL PERSONALLY SEE THAT EVERYONE I TALK TO KNOWS ABOUT THEM ! THE VERY BEST SERVICE EVER !

Tr
Review №56

Meredith and her a whole crew are amazing!!!! We moved into our new house and didnt even know we had septic. No one told us in fact they said we were on public sewer. A week later started having problems with the ac and the toilets. So we called a plumber for the toilets only to find out we were on septic thats when I called pumpco. Meredith was so nice and understanding came out the next day. It wasnt good news the system was all messed up missing parts pumps not working !! What a nightmare but they took care of us gave us a great price and I can do laundry now. I cant say enough about them. If you have a problem with your septic system CALL THEM !! thay are the best !!! Thank you again Pumpco !!

Al
Review №57

The best customer sevice, this company goes above and beyond for their customers. They even have payment plans. I recommend them to any and everyone!

Wi
Review №58

PumpCo Septic was incredible. They solved our problem for less than half the cost of the original quote from another company. And then they came back and did a ton of work above and beyond our original deal. We are also going to switch our annual service contract to PumpCo next time. My wife and I will both refer them without hesitation. Thanks!

Ro
Review №59

A Christian family company who completed septic system job for us. They were knowledgeable and thorough in the task. Would use again for other jobs if necessary in the future.

su
Review №60

PUMPCO is the best I would never call any other plumber. They were very busy when I called but bc I have used them several times before they came that evening after working all day. They fixed the problem and explain what was wrong with the pump and I will not go into deails. I will tell everyone about them. Thank you PUMPCO .

Jo
Review №61

These company is amazing!! Extremely professional, fast, and thorough!! 10/10 will have them pump my dump again!!!

Co
Review №62

Most excellent service and explanations of all services very helpful the best personality and spot on for customer service

st
Review №63

Very kind and professional , i would recommend this company to anyone who looking for anykind of septic solutions .

lu
Review №64

I highly recommend this wonderful company, they are very accommodating and efficient, nice folks !

Ca
Review №65

Very polite, friendly, and customer service oriented. They even went above and beyond to help fix my drainage issue! Thank you Pumpco!

Ka
Review №66

The best in town! Dont hesitate just call them!

Da
Review №67

A fully equipped septic service and septic installation 3rd Generation company I would recommend to anyone

Je
Review №68

They are so friendly and honest. They do what needs to be done and dont try to sell sevices you dont need.

Ca
Review №69

Pumpco done us rite. We recommend them for all your septic needs. Than you Guy and Meredith.

Ka
Review №70

They were nice and professional. I couldnt ask for anything better. You guys rock!!

Je
Review №71

Great people, great company. Will definitely use them again.

Gl
Review №72

Good people, good company, wouldnt use anyone else, number one in the world of number two

Ca
Review №73

Amazing company so affordable and great people wouldnt choose anyone else i think everyone should use them

Ad
Review №74

Great service, I wouldnt use any other company...

co
Review №75

Super friendly staff excellent service and an owner who knows how to take care of their customers !

Ga
Review №76

They are a very good and friendly company that got the job done just right! Thanks!😄

El
Review №77

Fast friendly service, very nice group of people, they found my line, and even give me tips In case I had problems in the future.

Ki
Review №78

When hurricane harvey hit we began to experience problems with our septic sprinkler system. Im extremely thankful PUMPCO was there for my familys needs. When i called pumpco they came out at my house on the same day ! The experience and services are Impeccable and the prices .... WOW ... AMAZING !!! We are greatful to the pumpco family and they will be our first call in any future septic needs and will recommend them to everyone we know !! IF YOU WANT IT DONE RIGHT AND AT A GREAT PRICE DEFINANTLY CALL PUMPCO SEPTIC SOLUTIONS !!! Thank You Pumpco :)

An
Review №79

Was told on phone it was $250 to pump out 500 gallon tank which our septic tank is. They charged us $500 because “lines were full”.

wi
Review №80

Great people loved working with them

el
Review №81

Great People , !!!!

Al
Review №82

Fast and Friendly.

He
Review №83

They are very reasonable .

Pu
Review №84

Cheapest Septic Service,

Information
100 Photos
84 Comments
4.8 Rating
  • Address:297 County Rd 3795, Cleveland, TX 77328, United States
  • Site:http://www.pumpcosepticsolutions.com/
  • Phone:+1 281-659-9877
Categories
  • Septic system service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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