This is a nice hotel located somewhat close to Cleveland Airport. I came here after flying into the airport and was satisfied with my experience. I checked into the hotel and went up the elevator to my room. I opened the door to my room to be greeted by two beds and a bathroom. I was very tired after my flight so I put down my bags and went to sleep. The next morning I woke up after a good night’s sleep and left the hotel. I gave this hotel five stars because it has comfy beds and good service. It also has a shuttle to the airport, which is nice. You can also appreciate the architectural features of the building.

Were were staying here several years ago for a family wedding. Nice hotel. Lots of outside noise and hwy/road noise. Also people coming and going in the hallways are really loud not well insulted. Family wedding reception was at the hotel and was a very nice venue. Also the lobby at this Hotel is super nice great restaurant / Bar / Coffee shop. Shuttle was very nice and there were multiple shuttles always coming and going.

Excellent for parking and shuttle to and from airport. Staff is very friendly and helpful. Secured my car behind gates. Pick up tomorrow!

Not too pleased, but not the worst. They are a pet friendly hotel and that’s why we chose them. Yet, they treat their grass with chemicals and herbicides. My dog kept trying to eat the grass... not pet “friendly” then. No bar, no restaurant, hence no room service. Hopefully they get that situated at some point. Pool was honestly pretty gross... hair ties all over the bottom, the bottom looked like it hadn’t been vacuumed or touched in a month, it was green. Tv channels suck. The only good thing is that the Staff is quite friendly.

Both nights there was no hot water after 9 PM, in the morning, the water was so hot you couldnt cool it down enough to take a comfortable shower. Hard to get A/C at just the right temp also. Beds were comfortable and rooms were clean.

Beds were comfy... But found trash under the beds. Long curly hairs in the bathroom. Looked abandoned outside. Elevator is in need of service.

Had a great time pool and hot tub was amazing food was good and clubs were🔥🔥definitely round 2 soon 💯

When I walked in it was so nice and clean . I love the way it looks 😻 awesome

Amp 150 is the hotel restaurant. It is very good option for brunch and holiday meals. Easter buffet is good. Christmas special and menu items were tasty, well prepared with exciting side dishes. Wait staff in attentive.

Terrible... was here for a week, couldn’t get into the pool or hot tub for unknown reason, they had zero accommodations the shelves were empty, no 5 of the vending machine worked I tried, no room service without bugging them. Power was out for about 4 hours no backup generator. Terrible tv selections. Would not recommend.

Nice. Other then Not Haven Room Service. Everyone was nice. Great experience. Would recommend.

I had a great stay. The room was very clean and in good shape. No items in need of repair. My server for breakfast (Michael) is was very friendly and attentive. Bed was comfortable, too. I took the shuttle to and from the airport, which was convenient. As some other reviews have stated, parts of the decor are outdated (my room had hideous red carpet), but since everything was clean and maintained, I could live with that. Would stay here again.

This hotel is no longer the Marriot. It is now the Wyndham Cleveland airport. Please DO NOT PARK YOUR CAR AT THIS HOTEL. Do not use their off-site airport parking service. I came back to a vandalized vehicle. The hotel cared less about my $800 repair. At the end, I was told by the staff that they dont keep the parking gates locked. Park somewhere else where you actually get the only thing you paid for, the safety of your vehicle.

Always a great customer experience at the Cleveland Airport Marriott. Great club lounge with a superb team of young ladies fulfilling the needs. Rooms are modern, spacious, and well maintained. Hotel is clean and secure. Great elite status recognition.

The customer service at the front desk was horrible. They also; didnt screen a guy who asked for the wrong room which happened to be mine. It was the worst experience to have a random male knocking at your door at 2 am. Ill Not be staying at this hotel again! On a side note; the staff from the restaurant were so nice and helpful at all times. Great breakfast and lovely staff.

It is alright...a very dated exterior, but the interior is in pretty good shape. The on-site gym is pretty nice with a lot of equipment. There are two towers, so if you in the shorter tower it is a bit of a pain to get to the Marriott lounge in the taller tower. The was generally attentive, but my key card did not work, so I had to back to the desk. The hotel is near, sort of, the airport but not on-site at the airport.

Very nice hotel. The people working is excellent. I have a gluten intolerance and they help me a lot. Gluten free options are excellent

The place is dated, but still looks nice. My problem is the prices change almost daily. I stayed 1 night....checked in at 10pm left at 5:40am. Supposedly got the park-sleep-fly DISCOUNT of the regular king size bedroom for the small price of $222.08 with tax. Ill shop around next time. Always liked Marriott, but I like stability and fair pricing. They told me I got a discount, but its their regular rate for non members. You got me once, you wont get me again. BYE Felicia........

Excellent hotel! Took very good care of me while I was traveling. Frequent shuttles to the airport and superb customer service make it a winner in my book.

Enjoyed our stay. They have many great amenities... pool, hot tub, exercise room, business center, coffee shop, casual dining plus large dining hall with dance floor and catering for large groups.

Ive been coming here for years. The hotel is starting to get dated; ok, it is really dated. Always love when you take a shower and when done, you have a tub full of water because the drain is clogged. The concierge lounge has awful food for the evening. If you want loyal customers to stay in and eat then serve some good food. Maybe then they will purchase drinks so the hotel can make more money. The restaurant staff is awesome! However, service can be really slow at times. I am lucky and am never really in a hurry when I decide to stay in and eat. I could get picky in my evaluation but I wont at this time. I also travel a lot and I am loyal to Marriott and stay at their properties 98% of the time. Time to renovate this hotel!

Trash left under the beds... Beds were comfy

When you walk in its absolutely gorgeous

I parked my car at this hotel for a few days. They called me and said that somebody had smashed My back windshield. So when I came back from Florida I had to have safe flight there to replace my wind shield and I paid Over $300 cash. Marriott claims said the they were not going to help us cover it after about 3 weeks of waiting to hear back from them. The security guy at the hotel was wonderful but I do not recommend parking your vehicle there when it has happened not just a my car but to other cars in the past as well and it is not always resolved obviously. They also do not have cameras outside of their building if something was to happen to your car.

I really enjoy staying at this Marriott when I am on business in Cleveland. The hotel is always clean, bright and comfortable. The staff are friendly and the rooms very well maintained. Minus the breakfast staff, the dining room staff is excellent and the facility are simple but easy and accommodating. The bar is a great place to collect friends and fellow travelers. I will continue to stay here whenever I am traveling to Cleveland for business.

We just stayed here as part of the All Things Kabuki conference. The hotel was very clean, the staff was very accommodating and went the extra mile to help the Kabuki families and was met with kindness. The catered food was delicious and a great variety for lunch. Great pool area and outside courtyard to mingle. The bar drinks are deliscous and a pretty good variety. Really a great stay and experience, Thank for everything you Marriott.

Actually only used their parking services when we flew. I HIGHLY recommend this service as it is efficient, close, and cheaper than the brown lot at Hopkins. The drivers were excellent and cordial as well! Cannot wait to use this service again, and even stay overnight before our next flight!

Scott was our waiter and bartender he was so very nice an polite. Took his time and didnt rush us on our order Ive been here a few times but my friend was the first time there tonight. Scott was patient with us. Thank you Scott... Have a great nite. Thanks again, Amanda

We stayed there because a hot tub helps with my arthritis. Everything was great. Nice room. Great restaurant. Food was excellent. The pool & hot tub is wonderful. Most places have eliminated their hot tubs. There was a locker room with a shower by the pool & gym. Gym had more than most. I will always stay there when I visit.

Very clean the rooms were very clean the facilities very clean covetous kind of shut down things and its also not named The Marriott anymore

I like most hotels but this one is just not that great. Staff was friendly, the lobby spacious and decent looking. The bar seemed nice enough.But the room heater was like an airplane engine, the water pipes made noise, and the bed did not feel comfortable to me. Glad that the airline was paying for my stay.

Used this hotel three years now for park and ride to airport. We keep coming back because the lot is fenced. Staff helpful.

The location is great. Right next to the airport. The lobby looked good too. The receptionist was awesome. I dropped people off there and she let them get their room many hours before check-in time. Will be considering this hotel chain the next time I book one.

I absolutely enjoyed my stay at the Cleveland Airport Marriott. It is a very modern and upscale Hotel. The hotel has a in-house amazing restaurant. My one only slight negative was I had issues checking in as I used a hotel service provider for my room. There was a little confusion at the front desk that was quickly resolved

Staff is amazing, rooms are nice and clean! Beautiful hotel. I would definitely recommend this hotel! To anyone. Thanks Marriott for the hospitality.

I spent a couple nights here while in town for work. it was perfect for my needs no complaints. Nice gym facility, decent lobby restaurant, concierge room on the ninth floor. I had a quiet room on a high floor. Id stay there again.

Loved it. Very nice

The greatest hotel man has ever built. In all my years, I never imagined a hotel of such excellence could be built. The way its nestled between the freeway and the airport is just splendidly magnificent. I love this hotel, with a passion usually reserved for the ladies I pay, to spend time with me. If this hotel was a lady, that I paid to spend time with me, shed be my absolute favorite.

The hotel is really nice and very clean. However, the heat in our room wouldn’t work. Our room stayed at 62 degrees all night and the customer service was less than helpful. They told us that there wasn’t much they could do except look at it before the next people came to check in.

Had a great stay. Clean room nice staff. Thought it was weird that you just drove up to the gate to get into the gated parking lot and the gate would open but in order to get out of the parking lot you needed to use your room key to open the gate. 🤔seems backwards to me.

We came here for a conference and we did not stay there because we only drove an hour from our house. The entrance to this place is huge and it is very convenient to get to highway 71. The parking is a little bit awkward but they do have plenty of spots for convenience.

I will never stay here again. Here is my reason why: cleanliness. This place had stains on the linens, hair and crumb particles on the bed, and hair in the bathroom. All this was noticed shortly after arrival. It looked like (if someone had cleaned) they did a very quick job. The shower had a plastic curtain from the 90’s that was old and dirty. The room was very dated. I actually stayed here because of the name, but it would appear that Marriott is not as nice as it once was. I will be staying at Hilton or Westin’s from now on. I seriously felt like I was staying at a super 8 or Ramada...On the up side the front desk girl checked me in very fast, and the lobby was nice. The bartender couldn’t even figure out how to make change from $25 and I literally stood there while she counted not enough change, then said, wait, then she counted too much change and then she started giving me all ones, and then her final decision was to give me 15.50 when I told her that I was only owed 11.50 and all of this took about 5 minutes watching her try to figure out.She then made a comment on how McDonald’s workers were not the brightest and I’m just thinking to myself this whole time in how she ever got hired in the first place.

Great staff comfort rest

Most of the hotel was extremely nice. The room I was in seemed very dated though. The drains in the shower didnt work that well and I had to hold down the toilet handle for about 15 seconds for it to fully flush. Overall it was a pretty decent place. It definitely could use some upgrades.

Great place to stay...clean, great and professional service, courteousand respectful. Will stay again. Breakfast buffet was awesome!

Super nice place Ive stayed here several times, they could be a little more up front about the damage deposit they make you leave.... Even though youve never damaged anything in their establishment.

My husband and I often stay here for busses trips. This hotel is amazing, the staffs are so helpful. Last trip we lost our car key at hotel and John was a great help, he found our key, He made our day! and I just wanted to say THANK YOU, you are AMAZING☺️

So, Marriott has an older property in prime airport vicinity and is running it efficiently - not getting any managers moved up to corporate thoughService staff in dining and housekeeping were gracious. Amenities were good, inner courtyard was the strong point.Parking lot needs an overhaul, the gate system is probably defense of airport customers charging and using it for long term. Fit and finish outside needs improvement.Beds are clean and comfortable, surfaces are clean or updated, facility in in good repair. This place checks the boxes for standard decent hotels of the turn of the century, 1998-2005...Better than a Holiday Inn, as good as a Hampton. But ... for over $120 a night price, the standard fare breakfast buffet should have been included.

We booked this room for our wedding night. We were supposed to get to our room with the ‘honeymoon package’, which we paid extra for, but there was nothing except a plain boring hotel room. We went to the front desk and they first told us that the kitchen was closing and they were unsure if we could get the chocolate covered strawberries and whatnot. They did end up getting us the stuff, but at that point, it ruined the evening. Who messes up a honeymoon suite when it’s obviously such a special night? Ugh. Wish we would’ve got a refund or a credit at least. Very disappointing! At least the breakfast was decent and the cook and kitchen staff were nice.

I remember going here all the time. Its been really exciting here at Marriott! It is a really great hotel!

Its a airport... Nice and clean, some food and coffee options... Baggage check isnt that bad.

My sister and I took my 100 year old grandma for brunch on mother’s day, along with my 2 grandchildren. The server and staff were amazing and so accommodating. It meant so much to me how well we were all treated from the time we walked in the door till the time we left. The food was very good too.

Super nice staff

Excellent Thanksgiving buffet. The service was on point. Clean and comfortable surroundings

The staff was very helpful, very patient and went out of their way to help me when they didnt have to. They have a customer for life!

This is a nice hotel, but the housekeeping staff needs to do a better job. My room was orderly, but not clean. The toilet seat had obviously not been cleaned, one of the pillows on the bed was covered with hair from a previous guest, and most surfaces in the room were covered with a visible layer of dust. The floors in the common areas, like the lobby and hallways, were covered with salt that had been tracked in from outside. It all left a really unfavorable impression with my wife and I. If theyd just put more effort into keeping the place clean, it would deserve the 4+ star rating it has.

Older property. Neat and clean where I was. Good location. Id suggest 24 airport shuttle with the late arriving flights close to 1am and early departing at 5am. Had to cab to airport when I landed at 12:15am. Would stay again. Also courteous and friendly staff. Especially shuttle driver when I did use. I think Kevin was name?

Great location. A bit dated on the outside but don’t be fooled. Inside completely renovated. Nice bar area. Full restaurant and concierge lounge up to par with any other hotel. As expected great Marriott checkin service and customer follow through. Room rates are very good. Don’t hesitate to stay it’s all around a good value.

We went for a wedding reception. Also sat at the lobby bar. Bar service in the lobby and for the event was spectacular. Very friendly employees, quick and efficient service. Food at the event wasnt the best, but wasnt the worse. The facility was updated and clean.

The hotel is well kept, and the Salon where our class took place was well stocked and appointed. However, the layout of the hotel and parking lot do take some getting used to. Its not bad, its just a bit on the sprawling side.

We met guests of the hotel for a late dinner and were very pleased with the food, service and atmosphere! The prices were moderate and the food was good. Afterwards we played a few games of pool at the complimentary tables in the lobby. While the space was large, it was designed to be cozy and provided some privacy. Overall we enjoyed our evening and would return again.

Very adequate. Rooms are quiet. Has a nice sized gym and pool. Restaurant on site though I did not try it out. Room service grilled cheese was good and arrived quickly. Would absolutely stay here on an overnight near CLE airport, especially if you are a Marriott fan, but dont go out of your way for it.

I did not stay at the hotel but used their parking and shuttle to fly out of Cleveland. Employees were polite and quick. Shuttle was prompt both to and from the airport. Shuttle driver was courteous and helpful loading and unloading bags. Even drops you off right at your car. Did stop inside to use the restroom and it was very clean and the hotel seemed very nice.

Super clean and beautiful. The banquet rooms were just a hit and gorgeous. We had the best lunch and dessert. Completely recommend this place hands down

Just had our daughters wedding reception in their Grand Ballroom and cannot say enough good about our overall experience. Throughout our planning stages with Mary Frances and Belinda, the entire process was seamless. They listened intently to what we wanted and how, then followed through with the implementation on the night of the event. The entire night went without a hitch and followed the timing as planned. The food came out in timely fashion with only 2 meals (steaks) found to be slightly undercooked for the guests liking. This was immediately addressed and successfully remedied by the extremely attentive waitstaff and the night continued on without any other issues. The bartenders were excellent and despite having a very thirsty crowd, there was no chance for a line to form due to how well they handled things. We were similarly accommodated the following morning when we returned to the ballroom to retrieve some of our own decorations and other items left in the ballroom. Our rooms had nice amenities and our suite was very roomy with 2 full baths and plenty of space. The morning staff was again very helpful, which capped off our great experience during a most important event. We would highly recommend holding a reception at this venue.

Decent value hotel with quick access to downtown. The service was a little suspect here though. Bedding had hair and stains on it. We asked for the bedding to be replaced. When the employee arrived he said he only has a cot blanket and a fitted sheet. Said there was no other clean bedding in the whole place. He also said I aint no maid and just threw the bedding on top of the bed. I mentioned that the front desk said it would be no problem to re make up the entire bed. He told me that the front desk must have misspoke when they said they would take care of the issue.

Normally Marriott properties are pretty reliable, but this one was an exception. There were a number of small things that I ordinarily overlook, but taken together made me uneasy. The first room I was assigned had broken A/C. The second room I got was cooler, but had an empty eye drop bottle in the trash, cobwebs on the fabric covered walls, and a bathtub that wouldnt drain properly. Add to that that the property is pretty dated and worn, and the parking is kinda weird, and Ill probably skip this hotel next time Im in town.

Beautiful hotel with plenty of parking. The pool is big and theres a nice hot tub... highly recommend!

And we went there for the buffet. I enjoy a great breakfast, but I would recommend using a different sausage very tough untasty and if youre going to leave it in those containers maybe add a little bit of water so it doesnt dry it out

Above average hotel in the heart of downtown Cleveland. Construction was going on during our stay so it was a bit noisy. Rooms are well appointed & of the quality one expects from Marriott. Only one restaurant was open during our stay & food was O.K. Disappointed hotel did not have a fine dining option but there are plenty of them within walking distance. TIP: Ask for a room on the opposite side of the Old Stone Church if the bells would bother you

Very helpful and friendly people at the front desk. Lobby area was beautiful and the room was excellent. Room service was delicious and at a reasonable price.

Luxurious check in area and bar. Rooms not very big. Bed was comfortable. I liked how they had Cleveland themed pictures from local photographers throughout the building.

The location, I would imagine, is convenient for someone who is flying in/out. I drove. To see an awesome band at the Rock & Roll Hall of Fame! This was the hotel a buddy had used rewards points to get and it was decent. It had beds and doors and windows and typical rental room things.

I used Marriotts airport parking service and I absolutely loved the service I was provided. Everyone was very kind and professional and the shuttle drivers go the extra mile to make your trip stress free. The shuttle driver on the way back from the airport dropped me off at my car and brushed the snow off, amazing!

Nice clean rooms. Friendly and helpful staff. Short shuttle ride to airport. I was even able to return my Hertz rental car there.

The hotel was pretty nice, could use some updating. Ice machine in the hall right outside my door kept waking me up all night dropping ice when it was made! Lobby/bar area was pretty cool and was like a party in the evening.

Nice shuttle drivers to and from the airport. Room was clean and large. Too bad concierge room was closed over the weekend. People were nice. Id recommend

Very clean an updated rooms. Staff is very friendly and accommodating. Pet friendly

Stayed in the Courtyard portion. The hotel is old and long lived in. It was clean and organized. I didnt see people or cleaners on the floor I was staying at the entire time I was there. I didnt request cleaning, but it appeared that I was in a quit area of the hotel. Which was kind of spooky.

One of the nicest hotels you’re ever likely to find near an airport!Huge indoor pool with hot tub. Outstanding on-site restaurant in Amp 150’

I found the banquet staff at the Cleveland Airport Marriott to be beyond helpful. The food was excellent and the staff was simultaneously polite and unobtrusive while keeping functions flowing. The event was a success due to the great staff and facilities at the Cleveland Airport Marriott. My only critique is more upfront parking would be nice, but they were very understanding about not charging for the back lot.

Nice hotel. Very timely airport shuttle. Great place to leave your car for extended period of time if you need to. The staff is very attentive.

Everything was great but I didnt like that they three was someone who didnt allow us to eat pizza in the lobby. And they said it in a very mean way. So they better start being nice to the customers!

From the room to front desk to bar was point on.. food service was amazing also.

The staff were friendly and knowledgeable. The rooms were clean, comfortable, and provided all the amenities I needed. Beautiful spaces in the hotel. The fitness center was clean and had a variety of work out tools.

Newly renovated this is a very nice place to stay. We were greeted promptly and politely upon arrival and made to feel well at home.Convenient to the RTA you can get anywhere from here. We took the train downtown for a game and a visit to the West Side Market.Definitely keeping this hotel on our short list for future visits to the city.

If your out of town visiting this hotel, be prepared for, NO breakfast, NO adult drinks, NO Bar, NO happy hour, NO gathering in the lobby, business center is closed, pool and workout room is by appointment only, homeless people, Masks required at all times, and sketchy people walking around at night.

If anyone is looking for a great deal on hotels you can check it out on HoteIRaven. com Booked a room here and they had the cheapest rates around...I found the banquet staff at the Cleveland Airport Marriott to be beyond helpful. The food was excellent and the staff was simultaneously polite and unobtrusive while keeping functions flowing. The event was a success due to the great staff and facilities at the Cleveland Airport Marriott. My only critique is more upfront parking would be nice, but they were very understanding about not charging for the back lot.

The staff is friendly & accommodating. My room is clean & roomy. The food is EXTRAORDINARY!! My experience at this hotel has been quite pleasurable.

The hotel itself was nice and modern looking, but the cleaning of the rooms isnt up to par. The light fixtures all had tons of dust on them, there was a Pringles lid under the bed, etc... They also didnt have the coffee stocked in the room. To top things off myself and a coworker stayed here the same night as a kids hockey team and they were practicing in the hallways for hours and nobody at the hotel would make them stop.

Stayed overnight for flight out of Cleveland. Room was very nice and clean. Location was good. Airport shuttle was also good. However, there was so much noise from adjacent rooms. Not the fault of the hotel, but still made for a bit of a rough night.

I paid 121 dollars for the room and was charged a 307 dollar for incidentals when I got to the hotel and was never informed of that. When I called I was informed that the funds would be returned in 5 days. That’s is it. Marriott took 307 dollars from me, wont explain why and now won’t give it back for 5 days. My stay at the Cleveland Marriott Airport was all of a total of 8 hours from 8PM until 4AM and it cost me having to be 300 dollars down for the next week while they correct their error.I am very frustrated. And honestly I stay at Marriott hotels more than most as I travel for work but my Marriott account is so hard to figure out What gets points and what doesn’t I just gave up. Search my name in your database you will probably close to 30 to 50 nights at various Marriott locations but this is now the second time I have had to fight with Marriott about money taken from me without any real explanation to validate the amount of charge nor why they even took that amount.

Too expensive for the experience. I checked Go green during my mobile check-in to skip housekeeping, and it didnt register for them. When purchasing, the option was a king bed or two full beds, but they never asked which of the two I wanted and gave me, a single guest, 2 beds. The handle, if you can call it that, on the bathroom door was barely a small notch that was hard to grasp. There is a Dennys right next door if you want a quick bite. I dont recommend eating at the AMP restaurant in the hotel. One redeeming feature though, was the great and friendly service of the employees.

Made a reservation for a room with a king size bed for the night of our wedding. And when we got there to check in we found out that we were getting a room with two double beds instead. When I called the following Monday to say something I was told that because we had got a discount we were the first to get bumped out of our king size bed. I dont think that was right. I will not recommend them to anyone at this point in time.

Great place to park while flying out of CLE. The rates are must cheaper than the airport and you will receive regular emails with further discounts once you are on the system. The shuttle runs on a fixed schedule but always call from the airport for pickup. They are fairly prompt to pick you up.I have found the shuttle drivers very pleasant and helpful. For example this past winter each time I was there the driver help me clean the snow of the car upon my return.

I was here for a testing event for Ford motor. The lobby is very nice and the lounge is wonderful. I was not able to spend an evening but I would highly recommend this marriot

Corporate rate included breakfast, parking and Internet otherwise would have stayed elsewhere.Breakfast buffet was great and staff all helpful and pleasant.Fitness room and pool were excellent and well maintained.Location good for airport and easy highway access.Bed comfortable and room nice but couldnt get T-Mobile in room.Avoid 1st floor as was noisy.

Its a good hotel, not great but good. The hotel is older and rooms are older. The restaurant is awesome and they have a great gym. Also its super close to the airport.

This is a beautiful hotel with all the amenities we could ever want.However it was Kim (the driver) who made this an exceptionally friendly and helpful experience. We returned to Cleveland from our trip to the California Coast but found our vehicle battery was dead. Kim took excellent care of us, after all attempts at jumping the battery failed, she drove me to the nearest auto store to get a new battery to help us get on the road home fast.The girls at the front desk were also very helpful, Chris helped me print out boarding passes for our flight out, and the maintenance man made sure I could get the new battery installed.Thank you for all the kindness and care you showed to us!The Hotel is beyond beautiful but the people are what really make it shine!

Great rooms, great price, awesome staff, clean facilities, in house restaurant is very nice and casual, great food, secure and safe.