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Affordable Roofing, Siding and Gutters
332 3rd St SW, Cleveland, TN 37311, United States
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Je
Review №1

We had new fascia put on, Eric and Jonathan did such a great job! J.D. and his team did an awesome job putting new gutters and gutters guards on our home. I highly recommend this company, very satisfied customer!

Mi
Review №2

HORRIBLE EXPERIENCE!This was a very small simple job, I would hate to see what happened on a bigger project! Had a storm tear down some siding and shutters on our home. Read reviews for this company and thought they were the perfect fit but was met with repeated disappointment. One of the corner siding pieces they replaced was dented when finished and the other was cracked ( they never fixed these on return visits). They showed up unannounced several times and I did not know they were here until I heard them unnecessarily drilling into my brick instead of lining the new shutters with the already pre-drilled holes. 2 days later the paint they put over the black shutters was peeling off. They showed up unannounced to get them and I called to mentioned that the shutters were uneven when they put them up the first time. They returned to fixed the paint problem but they were the wrong color and they took them back a third time. Showed up unannounced again and I again mentioned the shutter were uneven and asked that they be lined up when they were put back up. I went out to check this and they had left and the shutters were still uneven. 3 day later ALL 6 shutters had fallen off and paint was scuffed. They no showed 2 days they said they were coming to pick them up. They finally showed up and fixed the scuffed paint, plugged the extra holes they drilled, and used silicone for a more secure hold but.... the color is still wrong, they are still uneven (both on the same window and when compared to other windows they are all at different heights), there is paint on the brick in several places, and they stepped on my plants under the windows leaving foot holes and dead spots in them. At this point I do not want them doing any other work and will find someone else to fix their mistakes. They are overpriced and all I paid for was repeated incompetence. See pictures in yelp review

Vi
Review №3

Amazing team of employees! Great prices and quality of work. Everything you are looking for in a Roofing company.

Ki
Review №4

The work is great but customer service is awful. I recently reached out to the company and to date, no one had returned my call, even though I left a couple voicemail messages requesting a call back.

Hy
Review №5

Windows look beautiful. It did take 3 days for the workers to install them instead of the 1 day we were initially told it would take. But they had trouble getting the old windows out, the workers did work late into the evenings to try and finish the job. Very pleased with the finished outcome!

An
Review №6

Roof consultant has done an amazing job making sure he answered any questions that I had

Je
Review №7

Awesome service by J.D. and his crew installing gutters on our commercial building. Quality work, quick and efficient. Well pleased! Thanks

Du
Review №8

Affordable Roofing made getting a new roof an easy and even enjoyable experience. I would highly recommend them if you have a need.

Jo
Review №9

Called them out to give me a quote for putting a new roof on. They came out got some information from me they said they would get back with me with a quote its been almost a month and I havent heard anything from them. I will definitely not be contacting this company again.

Al
Review №10

I rate the work I got from Affordable at 5 gold stars. It is the best looking roof I think Ive ever had on this house. Also, the gutters are spectacular. I couldnt be happier.

Br
Review №11

I have nothing but good things to say about these guys. They were professional and communicative, and straightforward with pricing. The job was done by knowledgeable and friendly individuals. I had a gutter that had come loose, and they removed the gutter, replaced the rotten fascia board and flashing that caused the issue, and replaced the gutter, cleaned and swept the yard and driveway with magnets to catch any nails they might have missed. The gutter didnt even look any worse for wear despite being over 60 long and prone to bending. Well see how it holds up, but they did the job right so I expect it to last for a while. Ill be using them again for sure.

Jo
Review №12

Toni Velotti did the best remodeling i have ever seen she is my go too person if I need something done

Yu
Review №13

Tried to schedule for someone to look at my home multiple times for 2 weeks. I needs an estimate after tornado damage. 3 guys came out, one day when there was suppose to be an estimate scheduled and tried to get me to sign a contract instead. When I asked about what is in the contract, the man stated “ I honestly don’t know.” I told him I do not sign things I don’t know. The next day, once again, suppose to come out for estimate. Once again, tried to get me to sign contract and then ran off instead of doing estimate and refused to get on my roof. I called the next day asking when will you look at my roof and do estimate. Was told that he will not do that and doesn’t have to look at anything. Says he will just add more cost to the insurance adjusters claim. I am not about fraud. I do not agree with this. He was suppose to come out to put tarps on my home that day. I asked how much will this cost and he says 500$ per small tarp. This was suppose to be done days ago while he kept not showing up for different reasons. The first guy only covered the side of the house, I asked what about the roof and he tried to hand me the contact. Also, when I asked the other guy about the contract, he said “ you are giving us the right to all the money from the insurance company because you do not get to keep any money from it.” On the last day he was suppose to come out and do the tarps on my roof, I receive a text stating he will not do the job. I went back and read all the BBB reviews and I am so happy I did not get stuck with these frauds.

Ri
Review №14

Ive had Affordable replace my chimney flashing, and repair a leaking gable vent. Both jobs were done right! I would recommend Affordable highly for any roof, gutter, and siding work. They always keep you informed about when they will arrive and they do their work quickly and professionally.

Je
Review №15

I had someone come out on September 3rd to give an estimate on exterior work on my house since my house was damaged in the Easter tornado. After that interaction I never heard back from them. I called 5-6 times since and every time I’m told that they will get that person to call me back and help me out. Hasn’t happened and I’m done waiting on someone who doesn’t want my business. I wouldn’t waste your time with a company that obviously doesn’t want your business.

la
Review №16

Affordable Roofing try to repair a leak around the chimney was unsuccessful in repairing the leak tried 2 or 3 times still leaking I have called them they will not come back out and fix the leak paid $3,500 and I cant even get them to fix it bad service would not ever use this company

Ka
Review №17

Sabrina 😀 thank you for helping us. Excellent job by all and will recomentd affordable roofing to anyone. George and mike and rest of crew. WAY TO MAKE A customer happy!!!

Ch
Review №18

We LOVE our New Roof! Scheduled an appointment with Jon to get an estimate. He was running behind due to traffic but called to inform me ahead of time. Agreed on numbers and then a few days later Jacob called and got a day scheduled that worked for me and answered questions about the installation and temperature concerns for the glue. Even after the roof was complete Jacob was my go to for any questions or concerns. He helped so much and I cant thank him enough. I knew they would get answered quickly and correctly.They installed the roof and all I can say is Jorge knows what he is doing. He did not hesitate to answer any questions or concerns. His crew worked hard and did not stop until it was done. I almost went with another company however I seen that I was getting a better deal by having a MASTER ELITE roofer complete the project. I will recommend them to anyone looking for a quality roof and outstanding customer service!

Je
Review №19

Very happy with my experience with Affordable Roofing. Jon was punctual, thorough with his explanation and job was a very reasonable price. They got to my roof earlier than anticipated and finished as expected. Kept site neat and clean. No unexpected costs. Final charge was exactly what Jon had quoted.

Pa
Review №20

I had siding put on about a year and a half ago. They cut pieces short. The siding is coming off. Bulking out. They broke both my Outside recepticals. Didnt remove the water damaged boards. I would not recommend them to my worst enemy.

No
Review №21

Affordable roofing replaced the roof on our home. They did an excellent job. The crew worked very hard and efficiently. The entire process from quote to delivery of materials to completion of job was less than 2 weeks and the new roof looks amazing. It also has a lifetime warranty. The clean up was great as well. Everyone with whom we dealt was courteous and professional. I highly recommend them.

Tr
Review №22

Very happy with Affordable Roofing Siding and Gutters. Derrick was good to work with on the bid process. He was thorough on the products that were available and pricing. I had 5 separate quotes to replace the roof on my house and while the quote from Affordable Roofing was not the lowest but it was reasonable and I felt comfortable with Derrick. The Crew was very professional and fast. I had one issue with a roof vent that needed to be addressed when they were complete. It was taken care immediately and without hesitation. Again very pleased with my new roof and would recommend Affordable Roofing to others

Do
Review №23

My experience with Affordable Roofing Siding and Gutters has been nothing short of great. From the time I contacted the office to the last minute when the job was done their customer service and communication has been great. Derrick Gibson was the project manager on my roofing project and kept me up to date on everything. The office staff especially Sabrina was very professional and courteous. They offered the most competitive price for the roofing project as well. I would highly recommend them.

ja
Review №24

From start to finish this company was wonderful to work with. The office staff was so friendly and polite they were able to set me up with a weekend appointment so that me and my wife could be there. The consultant that came out was Derrick he was able to explain the quality products that would be used on my roofing system and go over the amazing warranties that only Affordable Roofing, Siding and Gutters can offer. When the roofing crew came out everyone knew exactly what to do and we’re able to finish my job before the end of the day. The clean up was amazing, it was like they weren’t even here. We had a great experience and will be referring them to out friends and family.

Li
Review №25

They did an excellent job on my roof. I couldnt be happier. I got three quotes and they had the best price.I highly recommend them.

La
Review №26

My husband and I had an awesome experience with Affordable after having a bad experience with another roofing company. We called Affordable, they came out, gave us a price to put a new roof and gutters on our home. (a price that we could afford) The work was done in a timely fashion. To sum it up, they are courteous, professional, experienced in their craftsmanship, and exceptional!!!!

St
Review №27

Awesome company to deal with sales when is great and the people that work with a very great and do a very good job

Je
Review №28

Very fast and super job by all. Great price and very professional

Br
Review №29

Wow, I cant believe how great Affordable Roofing has been! They were excellent! Not only did I receive amazing customer service, but they were so efficient and finished my roof quickly. Its so great to work with a company that can be trusted. My roof looks awesome! Derrick helped my husband and I every step of the way. He helped us select the perfect roof and style, helped deal with everything and explained thoroughly the entire process. He made it so easy, I couldnt believe it! Derrick is seriously a guy you want to work with and will do right by the customer. Its nice to find a company and people that look out for their clients.

Au
Review №30

Extremely Unprofessional. When I called to set up an appointment for a bid on the roof and I explained that I am in the process of purchasing a home that was in foreclosure and that I am currently in the inspection period of the house. I asked if the company would be willing to give me a bid for replacing the roof to which she responded that it was not a problem and we continued to set up the appointment.The next day I received a text from Affordable RSG that stated they were canceling the appointment. I called Affordable RSG and the person I spoke with was extremely unprofessional and continuously talked over me, without giving me an explanation as to why they canceled the apt.I understand that giving a bid on a house that I am not yet the official owner of is unorthodox and may not be something that Affordable RSG does. But speak to me in a professional manner and explain that it was a mistake and that it is not a standard operation of Affordable RSG.Due to the complete lack of professionalism, I doubt I will be doing business with this company in the future.

Al
Review №31

I used Affordable Roofing when I had a serious leak occur in January and for some additional work in March. Each time they were quick to assess the situation and provide a reasonable price for the work. Major kudos to Jim Redmond with Afforadable for taking care of both projects and taking the time to show me the issues as he found them on the first project and for quality assurance/cleanup on the second project. Thanks again!

Fr
Review №32

Had them install a new gutter, called back for some additional gutter work a year later, set up appt to meet them and Affordable pulled a “ No-Show” three times. When you take time off work to meet them and they don’t even call to cancel, come on guys. Former customer in Ooltewah TNVERY POOR CUSTOMER EXPERIENCE !!!

Mo
Review №33

I have had a wonderful experience with this company. They have the best customer service and keep communication throughout the entire job. They are professional, courteous, and efficient. They are always on time and they never leave a mess. I was also impressed with how quickly they were able to get my roof started. Such a wonderful team and a wonderful company!!! Recommend to everyone!

Je
Review №34

We are very pleased with our new gutters and covers! Jamey and Kenny were terrific to work with. The weather did delay our project; however, Kenny kept in touch and we greatly appreciated this effort. I would gladly refer this company to any homeowner.

Je
Review №35

Sales representative gave a great sales pitch. Contractor didnt deliver. More than3 weeks on a 3 to 4 day job. Nothing done as told would be. This was started 1st part of July. Now mid November and still trying toget repairs done. Last I heard the whole back of the house would have to be replaced. Told I would hear from Contractor. Still nothing. Still left with leftover siding and scrapin front yard. No communication accept for wanting paid. Honesty ? Forget it. Work ethics None. What does it take for them to get a clue. This is not good business practice. Listen people Customer First! Give people what they pay for.

Vi
Review №36

Quick response to inspection request and showed up on time. However, the biggest quality I look for in service professionals is that they educate you about what they are fixing or maintaining for you. Derrick Gibson, did just that and also provided additional advice unrelated to the reason he was there. He came out to inspect the roof, quickly found the issue, and instead wasting time on an estimate and booking a follow up appointment, he quoted me a very affordable repair fee and fixed it on the spot. Cant beat that! I hope I dont have to call him anytime soon, but if I do, Derrick and Affordable Roofing will be my first call!

Be
Review №37

Affordable came out and did a gutter replacement on my house. They had a fair estimate and I could tell they had a great reputation. Work was done quickly and they even ensured my satisfaction with an added drain to keep the water from my foundation.

C
Review №38

Affordable Roofing is attentive, customer friendly, detailed, and provides exceptional results. Following recent hail damage, I called Affordable for an estimate. The owner came to my house personally, he assessed my damage, gave me a quote, negotiated with the insurance company, and provided fast service. I received a new roof, new gutter guards, they hung new shutters and new siding around my garage. The crew was thorough and clean-up was immaculate. I couldnt ask for better service.

Bl
Review №39

This is by far the worst home improvement company that I have ever dealt with.If you want to see my full and detailed review with plenty of photos to see what to expect they are available on their Facebook page.They honestly do not deserve 1 star in my honest opinion.

Ro
Review №40

So far so good great salesman Derrick as well as a top-notch install crew led by Javier!Not the cheapest but the gold warranty will give us peace of mind for quite some time to come! I am happy with the experience, Derrick even noticed a problem with a gutter protection system we had installed last week so HE is calling the gutter people to get something done on our behalf, Thank You!

Da
Review №41

Before I had a chance to read any of the online reviews for Affordable Roofing. My neighbors had highly recommended them.I called a few of my neighbors who have had their roofs replaced by Affordable and a few others had repairs done on their shingle roofs. ALL of my neighbors had positive things to say about Affordable.I would like to thank Derrick Gibson for his assistance in helping me resolve a claim dispute with my insurance company, for a shingle roof leak repair. (The same insurance company had done a full home purchase inspection 2 months prior) After a few e-mails and phone calls with my insurance company, Derrick was able to get the insurance company to cover 70% of the claim. The day everything was resolved with my insurance company Affordable had a team dispatched to repair my roof.I was told up front that it may take a few trys to repair all my leaks, due to the age of my shingle roof and leaks were over a large area. I would also like to thank Jorge for the work he did and for taking the time to explain my roof repair process. Jorge had to replace a large piece of wood due to water damage and replaced all the shingles in that area. Im pleased to say it took two trips to resolve all my roof leak issues. The feeling of not having to worry about my roof leaking when it rains is priceless.I am very satisfied with the professionalism and attention to detail and would highly recommend Affordable roofing.

So
Review №42

I was very happy with the prompt service, quality workmanship and great customer service I received from this staff. I had called several other contractors who didnt seem to have the time for me. They were also very efficient and professional with billing me. Very satisfied with this experience. Highly recommend!

Pa
Review №43

I do not recommend affordable roofing siding and gutters to anyone, this business has damaged our home, their work and workmanship is very sloppy. Attention customers affordable roofing siding and gutters does not stand behind their work or workmanship.We have also found out that affordable roofing siding and gutters, that they do not pull the required permits and inspections required by law for the work that they do on your home.

Mi
Review №44

My neighbor and my best friend both had used Affordable Roofing with very strong recommendations. I was NOT disappointed. Derrick provided me a bid the quickest, promised me when they would come out and when they would finish. They KEPT their promise. I totally recommend them.

Ju
Review №45

We got our gutters installed and it was an easy process. We got our quote and installation within a few days. All the employees were extremely friendly and professional. We will be using them again for future projects.

Al
Review №46

Exceptional Service! My Wife and I hired Affordable Roofing, Siding, and Gutters to do some siding, and a roof job. Very pleased with customer service. The crew was professional, and the roof looks great! Highly recommended.

Ma
Review №47

I hired Affordable Roofing Siding and Gutters to do a very extensive roof job on my house and they were excellent. They answered all of my questions and were very thorough. They did a great job with clean up as well, which I was very impressed by. I recommend Affordable to friends and family all the time. They really did an amazing job for us.

Jo
Review №48

What I love most about Affordable is that aside from their excellent service, their team really knows the word respect. We never had a hard time with them while theyre working and they are so professional. They also did the work faster than I expected and it was intricately done that we couldnt be happier. Thank you so much Affordable !

Je
Review №49

I would recommend this company to anyone because they have great value and they honor there quality of work plus no matter what the job is they make sure its done the same day and also they have fair and reasonable prices and always try and make sure you are happy they did a awesome job on mine and my boyfriends roof it looks great so i would highly recommend them to anyone thankyou Afforadble Roofing for making our home better .

Sh
Review №50

They did everything I needed. On time. Great work. Freindly staff. Great prices. Only one thing went wrong and they where back to fix the next day. Very happy. Thank you all!

Le
Review №51

When it comes to roofing contractors Affordable Roofing is who you can trust, the truth is there are many out there. But I would argue that this company was the absolute best choice and you can never go wrong with them. Their office staff is amazing Alazay helped me with my appointment time and when they came out they talked us through all of our roofing options and the associated costs. They had a wide variety of materials to choose from. They were friendly. And when we finally hired them to do the work, they cleaned up the yard after themselves and our new roof has been holding up great!

Ph
Review №52

Great experience overall! We worked with Derrick and the bid came in equal with another competitors but Derrick was able to give me an extended warranty as well. The crew worked very fast and did a great job. I had a few questions/complaints at the end of the job, and Derrick immediately reached out to me and we had the issues resolved within 24 hours. Very impressive customer service!

Ma
Review №53

“I want to take a moment to thank Derrick for the work he did on my roof today. He was able to work with me around a last minute schedule change. He was professional, efficient, and explained everything he did. The price was reasonable, but the service was impeccable.” Would highly recommend Affordable Roofing.

Ob
Review №54

Any kind of issue I have dealt with, whether it be my business or house, they have been quick to respond and always treat the job like it was their own special project. The office staff has been excellent with returned calls and professionalism. In this day and age its nice to see a company put the consumer first and they go over and beyond on that. When it came to a simple leak a crew was out first thing to tarp and inspect. I could not imagine a company doing anything quicker nor better. I would personally like to thank Mark, Jacob, Sabrina, and Glenn for the up to date calls and concerns you all shared with me. Thank you so much.

Do
Review №55

3 days and still waiting for a response

Du
Review №56

Surely the BEST roofers in Cleveland Tn! They installed three new roofs for me right after the hail storm. I recommend getting their yearly maintenance program that comes with free gutter cleaning once a year, it just saves me the hassle. They are very professional and on time.The site crew was courteous, the office team was helpful and responsive, and the office manager Sabrina was experienced and extremely knowledgeable. I recommend them to all, you will not be dissappointed!

Ta
Review №57

The salesman, Derrick, was very professional and knowledgeable about the product. We had two homes that needed new shingles and gutters. The work crew was fast and efficient. They cleaned up everything when they were finished. Very happy with the services.

Ak
Review №58

I cannot tell you how wonderful this company is. I love that this is a locally owned and run company and they truly care about their customers. Even though they are used to handling jobs that are much larger than mine was, they still treated me excellent and it was just a great experience overall.

Sa
Review №59

Affordable Roofing is truly a wonderful company to work with. They try to be as helpful as possible, and the customer service is great! They try to get to you as quickly and efficiently as possible. Excellent crews who do great at picking up and leaving a job looking way better than when they arrived!

Jo
Review №60

Would definitely recommend using Affordable Roofing to anyone! I had a roof leak during a recent storm, and they were able to come out the next day and repair it at a very fair price. Derrick Gibson was very professional and courteous and worked with me to ensure that I was able to get this taken care of quickly. Would not consider using anyone else for future roof issues.Thank you, Affordable Roofing!!!!!

An
Review №61

We would like to take this opportunity to thank Affordable Roofing Siding and Gutters for there prompt and professional work. We have used them on several projects and they have met and exceeded our expectations. They have worked through any issues that have come up in a timely manner with our needs and concerns coming first.

is
Review №62

Affordable Roofing services were amazing. Not only was I kept abreast of any delays due to weather, but from the start Derrick Gibson was the upmost professional salesman with an abundance of knowledge. Our neighbors got their roofing done on the same days and the jobs were incomparable. The project managers were very organized, timely and kept the entire site very clean each day. Unlike our neighbors where the debris was kept in front of their house until end of project. I would highly recommend Affordable Roofing.

Pa
Review №63

Worked with Derrick Gibson who was very helpful in getting an affordable roof on our small rental house. He showed up on time and was very courteous and friendly. The crew did an excellent job. Would definitely recommend this company.

Ru
Review №64

I really enjoyed working with Affordable Roofing, Siding and Gutters, they were very helpful and organized. I loved that they had things done on time, that was really great. Our neighbors worked with them, so we decided to do so as well and they were just wonderful. I highly recommend Affordable!

J
Review №65

We needed a small repair on our roof after a tree branch fell and punctured our roof. The timing was terrible because our house was under contract to sell and we needed the repair to be finished quickly.When I called the office, I spoke with a man named Jacob. He was friendly and pleasant and scheduled my estimate for the following week. Tyler, the gentleman who did my estimate, was prompt and quickly gathered the details he needed. After I looked over the estimate and confirmed I wanted Affordable to do the repair, he told me someone named Jason would call to let me know when the repair would happen.To my surprise, Jason called me the same day and said he would be at my house the next morning to do the repair. I was ecstatic because I didnt expect the repair to happen that quickly. Unfortunately, poor weather delayed work for 2 days. Obviously, that wasnt their fault and I wouldnt expect anyone to work on a roof during a rainy day; however, I was a bit frustrated that they didnt call me to confirm another date on the days they didnt show to work. It was up to me to call the office. Not a huge deal, but its good policy to communicate with your customer in that situation.Jason was able to do the repair two days after the initial appointment. All in all, the entire process took about five days. They worked quickly and cleaned up & hauled away the damaged roof materials. The repair was excellent and my roof has a seamless appearance.*On a side note: this repair took place at a time when every single contractor in Bradley County was extremely busy. Affordable Roofing was also extremely busy, but they were the *only* company who took my repair seriously. Every other contractor I called (of which there were six) said my repair would not be scheduled and could only be made at the convenience of one of their roofers who chose to do the work after-hours. This did not sit well with me. I understand companies were busy due to damaging spring storms; however, that didnt mean my repair wasnt important.Affordable Roofing won my loyalty and I am genuinely happy with the work they did.

Da
Review №66

They installed our new siding about two years ago. For the first time in at least a year I used this outlet. Discovered it in horrible shape. The workbox was not even attached to the stud. Ended up having to replace the whole outlet, workbox and so on. Also it was not GFCI so it wasnt even to code since its an outside outlet.

Co
Review №67

Ask for Derrick Gibson!Affordable Roofing did an magnificent job on my roof. Everyone I was in contact with was very professional, courteous and helpful all the way through the process from providing an estimate to the cleanup after the roof was replaced.I definitely recommend Affordable Roofing to anyone in need of roofing repairs or replacement.

Je
Review №68

I called affordable roofing and they came out the very next day. I figured it would take them couple of days but they was quick and Derrick Gibson was very good and very nice. I tell all my friends bout them and they say the same thing. By far they in my opinion the best people to call. Derrick Gibson thank u for all u did. God has something special in store for u and ur family. Thank you God bless u

Ca
Review №69

Affordable Roofing is a great company. I had the pleasure of talking to Kenny. He was very helpful and took the time to explain to me about all the materials they offer. I would definitely recommend this company to my friends and family.

Ki
Review №70

Very friendly service starting with my first phone call to them. They were very quick with decision making and helping us make the right decisions. I definitely recomend their services to anybody and everybody looking for great friendly roofing service! I will be using them if I need anything done in the future.

Se
Review №71

Awesome company, very easy to work with. Well worth the money. They are very busy but even so the communication from the office staff was still great!

va
Review №72

What a great experience! From the estimator to the roofers and office staff, these guys were great. Efficient, thourough and nice. Did A-1 work. I would hire them again in a heartbeat!Thanks guys.

Ty
Review №73

Upon receiving my new affordable roof, I was greeted exceptionally by ALL employees, the work was done quickly and productively, and I was left with a very manageable and reasonable bill. Great job Affordable Roofing! I will definitely recommend this company to anyone.

Ab
Review №74

Alazia was great at setting my appointment time and everyone person on the job was professional and experienced. They took the time to explain the process, cleaned up nicely, and the work they did is high quality. We will definitely go back for more work.

Am
Review №75

Customer Service rating is a 0! If you are looking for any type of customer service, find another company. No one kept me informed with a time estimate for the job (they were approx. 8 weeks out). Supplies were unexpectedly delivered. I called regarding the install and was told someone would call to schedule. I received no such call and the workers suddenly appeared. They were very efficient and the roof looks good, that’s my ONLY compliment. My landscaping was not protected as outlined in the contract and I still found multiple nails/tacks on my property after they left - even in the driveway.I complained to the owner’s son about my experience and there was still no reasonable attempt at customer service after my call. I received my invoice and a collection call 2 days later. It’s clear they are only concerned about a contract and their payment, don’t expect customer service.

ch
Review №76

I enjoyed working with Luca. He communicated professionally and civilly. He sent over George and Eric the same afternoon! I am grateful for the professionalism and excellence in work. I highly recommend Luca and his team.

Ca
Review №77

This company has been so responsive and great to work with. We have had numerous issues with our roof as it was very old and leaky. We used Affordable Roofing and have been impressed during this whole process! We highly recommend this business!!

Pe
Review №78

Mr. Abbott, the owner, is an exceptional man. He came to my home and discussed every aspect of what my home needed, from gutters and siding, to a new roof. The price was affordable, and work started the next week. Everything was done in 4 days, and I am extraordinarily happy. Thank you thank you thank you!!!!!

Sa
Review №79

I would recommend Affordable Roofing as a roofing contractor that is reliable and affordable. I had a very positive experience with them , their office crew is amazing. I set my appointment up with ease , great communication and great workers!!

Fr
Review №80

Put a high quality roof on my home in 2 days. Did a really great job and the price was right too! I appreciate all they have done and when I need a roof again I will be sure to call them again.

Se
Review №81

Lets start with the good. The two girls in the office are very nice, and were very apologetic when their estimator didnt show up on time. They worked very hard to find the guy and get him sent out, and called me back with regular updates.Now for the bad. The estimator was extremely late for our Friday morning appointment. When I called 15 minutes after my appointment time, I learned that he hadnt even left yet, which made his arrival over an hour late. When he arrived, he refused to get on the roof to measure it, and said they would have to reschedule because he doesnt get on roofs any more (a roofing contractor that doesnt get on roofs?). I even offered to go on the roof with him, as it is accessible from a 2nd story window, but he still refused. He was extremely apologetic for both being late and for not being willing to go on the roof, and promised to give me his a good discount to make up for the inconvenience. He said I would get a call to reschedule with the guy who does the actual work, since he is obviously willing to go on roofs.One of the girls from the office called me very shortly after he left, and scheduled for another estimator (not the guy doing the actual work) to be there at 5:30pm the next day (Saturday). At 5:45pm when no one had shown up, I called the main office, where I was forwarded to their after hours phone. I left a message on the after hours phone, and never received a call back. Its been over a week, and I still havent received a return call.In summary, if you value your time, dont bother calling this company.

Je
Review №82

The entire experience was very smooth and easy. From the office staff to the production workers everyone was polite and respectful. I would definitely recommend to family and friends.

Sh
Review №83

I highly recommend Affordable Roofing Siding and Gutters!A tree fell on my roof and caused a major leak, during the night, it was bad, I called Affordable and talked to Sabrina and she was able to send someone to tarp my roof that night, that was so amazing and I was able to get some rest.....The price was, reasonable for the actual repair and the quality of the work, was Perfect.

Ti
Review №84

They did a great job on my mother’s roof. They made sure everything was cleaned up and did the job in a timely manner. Highly recommend them . THANK YOU !!!

Ku
Review №85

Had a terrible leak pop up and decided to give Affordable Roofing/Siding/Gutters a call and they came out immediately and told us what would be best for our situation. After approving the project they came out and fixed it quickly and professionally for a good price. Havent had any problems since.

LS
Review №86

I talked to Kenny great guy very knowledgeable about all the products. I would definitely recommend Affordable Roofing to everyone I know. Thank you for being very helpful.

ra
Review №87

Ask for kenny at affordable roofing he is very kind and will work with you to get your appointment set up for its good for you you.He was also very knowledgeable of the products they sell and explained everything to us ,which helped a lot. I would recommend them to everybody , they are a great company.

Ma
Review №88

These folks do quality work. And unlike other people I talked to and even got quotes from, THEY SHOWED UP,EARLY, READY TO WORK.

va
Review №89

Derek (lead roofer) came in and fixed our commercial building roof in Chattanooga, TN on an early afternoon day. He gave us an estimate which was very reasonable and the material used has a 50 year material warranty. They came back later that afternoon and finished the job by nightfall. Excellent service and quick turnaround! Thank you guys for your hard work and customer service!

Ki
Review №90

Excellent service and turnaround time. From start to finish it took less than a week. Luca Carroli was the best! We are very happy with the service we received.

Vi
Review №91

No show 3 times. I am pretty disappointed that they would promise to come out at 3 separate times and fail to show up. They apparently did not need my business and are uninterested in helping me fix my leak or quote a new roof price.The first time they called and said they would be an hour late.. I thought.. OK stuff happens. I waited 30 mins past the time they promised to come and called them and was told they were on a roof and she forgot to wear her pants with the pocket so she lost track of time, they can come at 4pm. So I said that was fine... I am pretty understanding about life and things coming up you did not expect.However, when they did not show up at 4:00 or even CALL to explain they were going to be late or could not make it.. nothing... I called them at 4:15 and left a message to cancel. Very unprofessional, I would be concerned about the quality of their work at this point. I will go elsewhere.

Ro
Review №92

Excellent service. Kenny helped answer all my questions about all the products and material that Affordable Roofing offer. I would recommend this place to all my family and friends.

De
Review №93

Had A new roof put on my home. Love it. Quality work done on time. Im impressed with the customer service. Thanks

Ly
Review №94

Fast friendly service and worked with me on great price. Would recommend highly. Derrick was vsry helpful

Tr
Review №95

Call Kenny at Affordable Roofing. He was very acknowleable about all there products and very helpful. They do a great job, and I would recommend to all my family and friend.

Te
Review №96

I would caution anyone that needs roof repair to look to someone else. I had them come out to my house they told me how much it would be. They told me they would be back the next day to do the work and never returned. So needless to say it has not been repaired and I will be calling someone else. I also told them to give me an estimate on a new roof as we were planning on doing a new roof in the next couple of years and they never gave me that either. So there you go

Pa
Review №97

Let me say this would you want someone hanging your vinyl siding at 10:00pm in the dark. Because thats whats happening right now outside my house. No one in the office will hardly call you back. Job was supposed to take 3 days and it took 8 days. As stated in the contract. All old water damaged boards were to be replaced before siding was hung. That never happened. Never would I recommend this company to anyone

Ar
Review №98

Wonderful roofing company! Excellent quality of work and products when they replaced my roof and decking, and the turn-around was less than 2 days. They worked with my homeowners insurance company and they were very knowledgeable about the ins and outs of dealing with insurance companies. I would highly recommend them if you are in need of roof repair or replacement.

Mi
Review №99

They are highly professional, friendly, neat and reliable. I would use them again and would highly recommend them.Their prices are more than reasonable! A pleasure to do business with.

ju
Review №100

Affordable has the answer. They know the problems, and the right solutions for really solving problems. Comfortable to talk to, because they want customer satisfaction and their own for doing things right

Information
100 Photos
100 Comments
4.3 Rating
  • Address:332 3rd St SW, Cleveland, TN 37311, United States
  • Site:https://chattanoogaroofingtn.net/
  • Phone:+1 423-584-5600
Categories
  • Bathroom remodeler
  • Window installation service
  • General contractor
  • Roofing contractor
  • Siding contractor
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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