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Bens Auto Body Specialists
8514 Carnegie Ave, Cleveland, OH 44106, United States
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Comments
Mi
Review №1

Bens does phenomenal work! Beyond carrying out a quality repair, it was timely and very reasonably priced. They went above and beyond helping me out. Ill always be recommending Bens to anyone that needs some work on their car

Ja
Review №2

Super rude! Got a text message telling me they can give me a deal to ship my car for around 700$ and when I called about it they told me they had no idea what I was talking about and then when I called again to ask about why the actual driver was charging me more then we agreed on the man yelled at me and told me it was my own problem and hung up. It was the most stressful/ awful experience ever. This is the first time shipping a car and honestly it was thee worst experience ever.

Ja
Review №3

Ben was friendly, professional, and knowledgeable. The work he did on the car was wonderful and complete. He also gave some good advice concerning possible future body work.

Le
Review №4

My family has used Bens OVER 30 years. Always get quality service for our vehicles. Family-oriented and always great customer service. Work is always professional and on point, even our NEW vehicles come back looking like theyve never been damaged. From my parents to my kids, we will always use Bens!

H
Review №5

Great staff and very professional and had an excellent experience.

As
Review №6

I love this place feels just like family. This family took such great care of my car I recommend them tremendously. My car looked just like it did off the lot.

Ch
Review №7

This shop is great! Fast friendly and they do really good work. Will go back 100%

Mo
Review №8

Ben is just a really nice guy who knows his business. He went out of his way to get my daughter and me the best fix for the lowest cost. Thanks, Ben.

Vo
Review №9

He has work on my car before and Im never disappointed. He does phenomenal work

Ra
Review №10

I commute an hour to and from work everyday and had an issue with my car as I was pulling into the parking garage on a Monday (of course!). I found raving reviews for Bens and I thought Id give it a shot. The service was excellent and they even communicated with my hometown mechanic since some parts needing replaced were under warranty. When I went to pick up my car, one of the mechanics came out and explained to me what had been going on with my car. If I ever find myself needing a mechanic or someone trustworthy to take a look at my vehicle, I will definitely be giving Bens a call!

WJ
Review №11

I cannot recommend this shop highly enough. First class, quality craftsmanship that only comes from generations of experience. Straight shooting professionals with a community conscientiousness; a fabulous combination. If youve experienced the BS of other shops, come here and youll never have to go through that again. I did over 20 years ago and you cant pay me to go somewhere else.

sh
Review №12

Even though they couldnt help me at this time, the reasons were made crystal clear. Took the time to give me recommendations and advice. I will not hesitate to give them my business when I do need work

Te
Review №13

Excellent customer service is exactly what this shop gives. Very family friendly and definitely easy to work with. Will go back if anything happens to my car.

Ki
Review №14

Absolutely wonderful experience! I can not say enough about how kind, understanding, and helpful Ben Jr. and his staff were. I was given constant updates, he had my rental set up so I could pick it up and drop it off at his place, and when my repair went longer than expected he called the rental car place for me and extended my rental. A fantastic experience from beginning to end. This is the shop you want to go to if you are in need of their services! A++++++++

Ma
Review №15

Took my information and told me they would call me with an estimate and never called

Er
Review №16

Very professional service provided. It is very refreshing to find someone in the auto repair business where you dont feel like you need a shower after dealing with them. I have used this shop 2 times in the last 15 months and very pleased with the service both times

Da
Review №17

Honest, trustworthy and affordable. Cant ask for much more in the automobile industry. Ben does a great job and he wants to please his customers. If youre unhappy with results, hell do what he can to make it right.

Ru
Review №18

Really nice people running this shop, excellent workmanship, very fair prices - Bens is my new go-to mechanic. They replaced my broken windshield and then went above and beyond and washed all the winter salt and grime off my car! Thanks, you guys.

De
Review №19

I just picked up my car and it is in first class shape. I have all by body work done at Bens for the last 25 years, the management, office staff and technicians are consistently superior. Thanks Ben Jr.

Da
Review №20

I dont recommend anyone going here, unless you know exactly what your car needs. I had two small scratches, or abrasions. One was on the top of my trunk, the other was on the rear quarter panel, right above the rear tire. I had no dents or dings, I just wanted some touch up paint. I was told by the owner I would have to get the whole quarter panel painted, which would be $800.00 dollars. He explained that he would have to take off stuff to paint it, which would be A lot of work he said. I said ok. I get my car back and the scratches are gone, but it does not look like fresh paint. He told me he didnt paint the trunk, he said he wet sand it and polished it. I ask did he paint the quarter panel he said yes, but it still have small scratches, and cloudy spot, which was always there when I bought the car. Long story short I paid 800$ for wet sand and polished. I didnt know how deep the scratches were thats my fault. He beat me out of 400$ bucks aleast.

An
Review №21

Very courteous and efficient with taking care of my problem!

Ma
Review №22

They are absolute best when matching up car colors and fixing bad damage! I recommend them highly for when you have a bad accident! :)

Sa
Review №23

I have taken my cars thet for the last 10yrs and always have been treated good. Bj can be little matter of fact type a person, but he is truly a good guy, but he gets the job done

Ja
Review №24

This family-run business treated me well: They were polite and courteous, they were very clear in what the cost would be, they were accomodating in scheduling, and they did a fine job on my car. I recommend them without reservation.

Al
Review №25

Excellent overall experience, friendly service from the receptionist, office manager and other staff. Would recommend.

Er
Review №26

Excellent customer service, fair prices.

an
Review №27

Kind staff. Upfront and straight forward.

Bi
Review №28

Great service and excellent staff

Aa
Review №29

Great people great place the service is awesome too

vi
Review №30

All your Auto body needs. They are a direct repair for many insurance companies

Ma
Review №31

Bens Auto Body Specialists did excellent work!

Yo
Review №32

Excellent work

Jo
Review №33

Quity craft bodywork

Ge
Review №34

Good service

Information
14 Photos
34 Comments
4.8 Rating
  • Address:8514 Carnegie Ave, Cleveland, OH 44106, United States
  • Site:http://bensabs.com/
  • Phone:+1 216-795-2700
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:8am–6:30pm
  • Tuesday:8am–6:30pm
  • Wednesday:8am–6:30pm
  • Thursday:8am–6:30pm
  • Friday:8am–6:30pm
  • Saturday:9:30am–1pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes