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Big Joes Auto Sales Inc.
5100 Detroit Ave, Cleveland, OH 44102, United States
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Big Joes Auto Sales Inc.

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Cy
Review №1

I noticed my tire was going flat while on the freeway, I exited and ended up at Big Joes. Mind you this is not a repair shop, they sell cars. I asked the man at the desk if he had an air pump, or if I could pay for air for my tire. He replied well we do, but nothing is turned on yet I said do you know where the closest place is to get air, once he told me I said theres no way I will make it there. He moved the cars they had in the garage and another man came in and then he not only offered to change my tire and plug it, but refused to let me pay him for his kindness. Thank you all so much for helping me. Good people

Ru
Review №2

My last three vehicle, came from Big Joes! Like any other place, you have to do your homework! But they are honest people! They tell you like it is! Take it or leave itis a business not a charitable place

Ap
Review №3

I always find great deals there and in feel the cars are always in good shape to be used

Ly
Review №4

Love mike have bought many cars from here. if I ever had problem with one they worked with..they are the best

Ma
Review №5

Mike is the best! Helps our entire family stay on the road. Greatly appreciated luv this place. Sincerely The Smith and Turner Family

La
Review №6

Decent 🚗

Ji
Review №7

Where do I start, the salesman Mike is the bomb. Sold me three cars!

Pa
Review №8

Went to so many used car dealerships, this one was the best. Best fiancing place. The car I got , I didnt imagine with the down payment I had, that Id be able to get it , bc all other dealerships where giving me very limited selection and all below the year 2000. My car has no issues so far. Loved this place .

Da
Review №9

These guys are the best. Mike will do everything he can to make a good deal for you. Do your homework and check out the car and you with be fine

Bo
Review №10

Bought three cars all random like new last one I got easy a 03 blazer 4×4 worked on it and drove till I had my strokes and I loved it

Jo
Review №11

Bought an 07 Impala from here, one of the best cars Ive had. Had low miles and Im still driving it with 200k miles. I drive it all over the place to New Hampshire and back here. Runs great everything is great about the car. Had it paid off in no time. Highly recommend this place

Cl
Review №12

The cars are overpriced and the asking down payment is the same as going to a new car lot. My question is why put down 3000 on a 2010 Chevrolet Impala that the asking price is 6900 when I can go to a dealership and put down 3000 on a car with a warranty. The cars are being sold here as is with no warranty.

Ry
Review №13

Mike was very helpful. Weve bought 3 cars from him and he has steered us the right way each time.

Bo
Review №14

I have bought many cars from Big Joes n was always satisfied with my cars n the way I was treated.i would recommend this place.

la
Review №15

Mike is a excellent sales person Ive really had no issues major with vehicle i have gotten any questions Ive had he was able to answer and also hes willing to work with you.

Le
Review №16

***BEWARE Same Green Jeep Parked In front It Looks Good*** I purchased a 2006 Jeep Commander from Big Joe’s in March 2019. When we test drove the truck the ABS lights were on and it had a rattle when you press on the gas and a weak throttle. The truck had a hard time gaining speed when on the freeway going past 45 mph. Mike told us that the truck just need tires and that the brand new tires that were in the back seat with him come with truck. We purchased the truck and Mike had us go to a tire shop near the car lot to have the tires put on. The tires did not resolve any of the trucks current issues and the rattling got worst and my check engine light came on due to needing a new catalytic converter within the first 5 days. They sent me to a back yard mechanic to have my catalytic converter replaced once that was replaced with a universal catalytic converter which ended being the wrong converter my transmission started acting up a week later. So we asked Big Joe’s and the mechanic place that “replaced” the converter for a receipt so that we could have proof that it was even replaced. No one could provide us with paper work we got the run around. We to the truck to firestone and that’s when everything hit the fan. The truck had so many problems from the water pump being cracked, rusted crack oil pan, exhaust issues (the replaced converter was universal that was the wrong size for the truck), suspension issues, an oil leak that was leaking from various places underneath the truck just to name a few things that firestone documented to use. I explained and provided paperwork to Mike and Joe… They seemed as if they really wanted to help so they requested my truck again and sent it to another mechanic for a day to have the water pump replaced and the oil leaks fixed as well. So now that the water pump is “fixed” and they “patched” all the oil leaks I think the car is fixed. I pull off go to Auto Zone on Clark. The car just did ride right we get to AutoZone and now the truck is running hot it is stating “transmission overheat” it won’t stay started it but the catch is there is no Check Engine light on so even though I’m at AutoZone they can’t tell me what’s wrong because there is no light on. We take the truck back to them they request and keep the truck for another 2 days trying to figure out what was wrong with it. I get my truck back it runs but now the check engine light is on. The truck now has an exhaust leak and it has a smells of burnt gas when your drive more than 3 miles. Plus the transmission light would still come on periodically stating “transmission overheat” the truck started stalling and cutting off. I refused to take the truck back to them to allow them to send it to one of their backyard mechanic places again and the truck runs worse than it did before as I experienced the 1st two times. Buyers Please Beware they act as if they are willing to help but the help they pay for cut corners and rig things up just to get the car back on the road and for the most part all these low budget car lots on that westside all work together from the owner of the land that the lots are on to the fake mechanics that try to fix on these used vehicles with minimal resources provided.

Ra
Review №17

Curteous economically priced cars with hands on no pressure help

He
Review №18

They sold my Mom a Sludge Mobile and didnt even tell here, They also lie about what is wrong with their cars and They see people in desperate situations and take advantage, We had to finish paying this Hunk of Junk off but we wont forget and will not do Business wit them again, I Suggest avoiding this ROB Shop at all Costs They get garbage cars and have a shoddy mechanic fix them just long enough to run Then sell them off or give you a big high payment and make you sign a document saying you wont try to sue them. Because they know they screw people over. DONT GO HERE

Da
Review №19

I think this is a great place for an inexpensive car. They seem to work with people if given the chance

ci
Review №20

Sold me something so terrible. Car fell apart after 5 months of me having it. Same thing happened to my mother. Stay away from here.

Po
Review №21

Great sales person Mike helped us out and now we are driving again and enjoying the rosd. Thanks buddy.

Am
Review №22

First car I bought for here ran well no problems. Second car was horrible check engine light came on within the first week. I asked could He do anything to help me and he refused later after fixing the problem that made the check engine light come on. The car broke down it was all within a month. Don’t waste your time

St
Review №23

It was great it was a pleasure doing business with you

Cr
Review №24

Love this place and I work here this place is a great place to to work for and to buy cars from and for them to work on your cars

La
Review №25

I HAAAATE THIS PLACE SOOOO BAD!!!!! Ive ended up buying two cars from them only because the first I bought four years ago when I met them and I was paying a note. That car lasted two years but only about eight months after I was done paying the note. This year I was doope into going there again because I couldnt make the auction and they sold me a Taurus 2001 and I knew I shouldnt have but being a woman when u have two men with u and they try to insist its a good deal u dont know what to doo smh. The radio didnt work from the jump they said they just had put a new transmission into it that too was a lie because 60 later the seals were worn out or bad and now the transmission has to be dropped smh!!!!! The window motor stopped working the brakes are bad need a tune up and oil change this car that I JUUUST PURCHASED THAT HASNT EVEN HAD TIME TO BE PLATED IS NOW THE CAR I HAVE TO GET RID OF IN ORDER TO PURCHASE A NEEEWW!! TRULY RELIABLE VEHICLE. Im so mad and we all need these cars for work and LIFE AND WHY ARE THEY STILL IN BUSINESS ANYWAY??

Cr
Review №26

I work here and they have awesome car and a mechanic

An
Review №27

They rope you in to buying cars that they know will only run long enough to get you into a contract and pay a down payment. I purchased a Nissan Altima from there with low miles not even a month in it was experiencing engine problems and was undrivable. They wouldnt work with me to try to get me into somthing different and basically said either pay the car off or we will make sure this effects your credit. The car lasted 3 weeks after I bought it how horrible of people are you that you knowingly sell cars that are basically done for horrible experience ! !!!!!!!!!BUYER BEWARE.!!!!!!!!

mz
Review №28

My family been doing business with them for years basically the only place we purchased our vehicles.

ro
Review №29

Been buying cars here for 20 years

Ja
Review №30

I own 3 cars already from thus place

Di
Review №31

Understanding guy helps you out

Ta
Review №32

The Best

c
Review №33

Treated my daughter like family

Sc
Review №34

Good place to get an inexpensive car

Fi
Review №35

Very reasonable

Wi
Review №36

Beautiful day

Sh
Review №37

Its ok

Mi
Review №38

Big Joes Auto has great cars

De
Review №39

Good used cars

Sh
Review №40

STAY AWAY!!

Di
Review №41

Pleasant

Information
11 Photos
41 Comments
4.1 Rating
  • Address:5100 Detroit Ave, Cleveland, OH 44102, United States
  • Phone:+1 216-631-5757
Categories
  • Auto auction
  • Used car dealer
  • Auto broker
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:Closed
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