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Liberty Home Contractors, Inc.
13936 Enterprise Ave, Cleveland, OH 44135, United States
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Je
Review №1

I purchased a home a little over a year ago. There were a few things that needed fixed. Liberty sent out an estimator who sent me a quote and the work was started all in a timely manner. First project was replacing the chimney. It went so well I had them come back to replace the large front picture window and then the old water heater. Liberty is my go to contractor for everything. Next on the list my front door and outside lighting, then onto a bathroom remodel. I am not sure why so many bad reviews, I have not an issue with the work or employees and as a woman I really appreciate that they background check on their employees. I say 5 stars and kudos on a job well done!

Am
Review №2

Liberty Home Contractors, Dan and Chris specifically, did amazing job completing my home repairs. Hank did a thorough inspection in order to determine the needs of the repair and provide an estimate of the cost, that of which was fair. Brandin the project manager was awesome! He was very professional; he made sure that I was updated and satisfied throughout the entire process. The team finished this job in a week or less. Very timely and efficient. 10/10 would highly recommend! The project turnout looks great, I couldnt be more satisfied. I even hired them to do extra work and would be highly likely to use their services again!. Thanks Liberty Home Contractors, job well done!

Ry
Review №3

AVOID THEM!!!!!!!!!!Where do I begin. My insurance company sent this company out a day or so after a 1/4” of water was in some areas of my basement ( I did the majority of the cleanup the day before). They came in and cut out about a foot of drywall and maybe 6 ft of carpet. Placed some fans down and were out. My father helped with a lot of that since I was at work. After 2 days of fans running 24 hours a day they came back to get their fans and left a bill for $2500. I was waiting for the insurance company to pay me out for the claim all the while “Jean”was constantly calling and telling me I needed to pay ASAP. It was at that point I decided to ask for a actual contract they said I signed and the quote showing their hourly rate. She did not have a contract that I physically signed and couldn’t show me an hourly rate because it was considered an emergency service ( weekday between the hours of 8-5 is emergency I guess) I decided to wait to pay until she could furnish these items for me to justify the charges. Talked with the owner Hank and told him he’d get paid as soon as I received that info. In the meantime the pleasant woman (sarcastic) Jean started calling and threading Liens and going after my mother in law and wife also calling their places of work. They will share private information with random people that aren’t even on the home, the work (if that’s what you would call what they did) was performed on. Still havent revived said info and after constantly badgering everyone I know I decided to just pay it to make the B disappear. I would avoid this company at all costs because they can’t even get the numbers for you regarding what it’ll cost. And then get angry when you ask.

Jo
Review №4

We had Liberty completely re-build our house after a devastating house fire in 2018. Between the almost daily emails I sent and the weekly meetings, I know Duke, Bryan and several of the guys very well. I wholeheartedly recommend this company. They were responsive to our concerns, made great recommendations, accommodated our updates and constant changes and worked where they could to save us money. The best part - they do great work! We cant believe this was the same house that was a burned out mess back in September of 2018. Thinking about using them? Email me Ill tell you in person how happy we are! Below are before and after pictures of our kitchen. The whole house is this nice...

Ar
Review №5

The crew was amazing, they did wonderful work and were mindful of their surroundings and very polite, it was a pleasure to have them in my home and around my family. As far as the process goes, the office staff were very helpful, patient, knowledgable, and kind. Brandon helped me every step of the way, going above and beyond to help me with selections for my home and he made many accommodations to make the renovation work. I would highly recommend these guys to anyone who is looking to have work done in their home. Thanks Brandon! Thanks Liberty Home Contractors!!!

to
Review №6

We just wanted to tell you that your guys Brian & Larry finished our house yesterday , and it looks awesome! They were always there early, courteous, meticulous in their work, clean, and very professional !!! If they or your company ever needs a reference let us know!!!!Thanks,Tom & Kelly Mastroianni

Th
Review №7

They didnt respond to my calls about coming to finish my door repair for over a month and then took another 3 weeks to offer a solution. They then provided a shoddy solution and when they came to fix it were rude and surly and mad at us for pointing it out. DO NOT USE THIS COMPANY!

Vi
Review №8

Cameron, Shawn and Jason are absolutely amazing. From the first estimate to the immaculate painting to the keeping my house live-able, I cant give enough praise for these guys and this company. They are extremely professional and courteous and I highly recommend them. If I could give them 10 stars I would.

Br
Review №9

Cameron, Shawn and Jason were absolutely the best. My home feels brand new. They were so nice and took extra special care to make sure everything was perfect! I highly recommend them!

Do
Review №10

Shawn and Jason did a great job with my room and our house. I highly recommend them to anyone who needs painting done. We had major damage due to soot and it’s like we have a new home. I can’t thank them enough!

L
Review №11

We had Liberty Home Contractors remodel our kitchen and they did a fantastic job! Everyone that we dealt with during the process, from the staff in the office to the crew, were extremely professional, knowledgeable and timely. We could not be any more pleased with our experience! Thank you Liberty Home Contractors for giving us an amazing new kitchen!!

Ca
Review №12

Had fire and soot damage throughout the house and needed the entire house re-painted. The crew that was assigned to the job were very professional and did an excellent job. Our family thanks them greatly.

Ca
Review №13

I had a small electrical fire in my kitchen and the insurance co recommended Liberty. They staff that worked in my home were experienced and showed great craftsmanship. I was extremely happy with the out come and attention to detail by the crew.

Ke
Review №14

These guys are a joke. I had them out TWICE to my home for a simple estimate. The first employee who came out really seemed to know what he was doing and spend quite a while speaking with me. When I called back a few days later cause I never received my estimate they told me he no longer worked for the company. We called back and made an appointment for Hank Sr. to come out. He came out on Friday when we had scheduled the appointment for the following Monday. Not a huge problem, but still a bit of an inconvenience. After looking around were told would have an estimate emailed to us. Well after 2 phone calls and over a month later there was never an estimate sent and we moved on to a more reliable, commutative contractor. I cant even begin to speculate the quality of their work because no one will never call you back and frankly Hank Sr is a flake.

Ro
Review №15

We had a water leak in between our first and second floors. We had damage to the ceiling and walls in two rooms. Dealing with Liberty Home Contractors was a pleasant experience given the mess we were dealing with. The work was done in cooperation with our schedule as we were also dealing with the holidays. The work crews were very professional and the work performed was very good. I would highly recommend Liberty for any projects and would use them again if the need arises. Thank you!

Ma
Review №16

Great response time. Had out home back together right on schedule. Great crew that left the work site spotless. Would recommend Liberty to anyone.

Pa
Review №17

Real sleazy people. Watch working with these guys as they get real shady real fast.

Ki
Review №18

Awful experience with this company. Rude, unprofessional and poor quality.

Information
5 Photos
18 Comments
3.7 Rating
  • Address:13936 Enterprise Ave, Cleveland, OH 44135, United States
  • Site:http://www.libertyhc.com/
  • Phone:+1 216-433-7144
Categories
  • Water damage restoration service
  • Asbestos testing service
  • Fire damage restoration service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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