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Swedish Solutions Automotive Specialist
1815 S Taylor Rd, Cleveland Heights, OH 44118, United States
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Wa
Review №1

Just an awesome place when you want quality work done. I went back and forth with a big box shop about what needed done and Matt knew exactly what course to take. I was confident when I had my car that it was safe and repaired correctlyThey were also very patient with my phone calls. Matt,Dan and staff are awesome. I will be back

Ga
Review №2

Honest, Reliable, Trustworthy, Competent, Loyal, Considerate, Goes Above and Beyond for their Customers...I can think of numerous other adjectives to describe Matt, Alan, Derrick, Ken, Dan and everyone at Swedish Solutions, but the list would go on and on! Ive been a customer for a long, long time and have complete faith and trust in all that they do. Im very pleased with their customer service as well as their service knowledge and expertise and most highly recommend them!

Pa
Review №3

Our daughter was recommended to Swedish Solutions several years ago. We were in town visiting when she needed an oil change. We dropped her off at work then took her car in. It was sprinkling and they offered to drive us back to her house. We were willing to walk, however, they felt it wasn’t necessary. Later in the afternoon, they picked us up in the car and we drove their mechanic back to the shop. We really appreciated their consideration. We feel that they also are watching out for our daughter by making sure she is aware of items that need service without upselling.Great company and we really trust their judgment!

An
Review №4

The Battery on my 2016 Passat died. I brought the car in to see if they might squeeze me in yesterday afternoon. They found time for me, drove me home, then picked me up when the car was ready. I was able to make an 8 am doctors appointment the following morning. This place is great!

Te
Review №5

Matt is exceptionally personable, takes time to explain whats necessarily needed, is responsive and patient with questions and at a much more reasonable cost. Their good reputation is well deserved.

Br
Review №6

Swedish Solutions has taken care of my 2004 Volvo S60 for the last seven years, and with their care I expect it to live to see 300,000 miles.These guys know these cars inside and out, but I’m sure they would deliver exception customer service and mechanical expertise for all makes. You might be able to find a shop to do your work cheaper, but I’ve found the high quality of their work actually makes their prices a bargain.

vi
Review №7

I bless the day I walked into this shop. I knew the staff would not only take good care of the car. But care about my safety. I felt so comfortable chatting with everyone.Thank you,V

Ro
Review №8

Swedish Solutions got my 17 year old XC70 back in tip top driving condition. Diagnosing and repairing issues other dealerships and shops never saw or didnt repair properly. I had briefly considered going new, but my confidence has been restored to push this Volvo another 5-10 years, thank you!

Mi
Review №9

My 1998 Saab needed some major work, including a new clutch, and Swedish Solutions has the specialized expertise to perform that work. It was done to my satisfaction. A+

Mi
Review №10

These r a great group of guys and what I love most is they talk to you about what they have done to your car and what to continue to do to keep the car running especially when you have a high mileage older vehicle .The owner is the best he sits and talks personable to you. They are just great

Mi
Review №11

Poor service, extremely expensive, labor costs about 90% of parts. So if the parts cost $500, the cost of labor will be about $400. Everytime I take my car there, costs and issues end up costing more and the owner REFUSES to take any responsibility. Do NOT recommend for customer service or price value.

Om
Review №12

Had a fuel leak and they were able to take the vehicle in and fixed the next day. Very profesional and friendly

Ji
Review №13

They first recommended a super efficient towing company when my car unexpectedly stalled. Quickly repaired my Subaru Legacy and got me back on the road. Very professional service, would definitely recommend!

Cr
Review №14

Very friendly and relatable staff. Great work, great value.

Mi
Review №15

Ive taken my 2011 Volvo C30 here for several things now despite their shop is a bit out of my way. Which if Im honest I think everything in Cleveland Heights is a bit out of the way with no direct highways. Tires, custom camber adjustments, alignments, some miscellaneous repairs... Most recently the engine in my car skipped timing and cause the valves to get bent. They did a phenomenal job getting my car in and back on the road within a week. They kept me updated and I had them do a few extra preventative items while they had the head off. This was an expensive repair but I believe their pricing is fair. And owning a Volvo I know parts arent cheap. You get what you pay for. I really appreciate their hard work and honesty. The guys that work at the shop are all very nice and knowledgeable. They always have answers for my questions and theyre just nice to chat with. They appreciate the cars they work on - Especially knowing Im an enthusiast. Its nice knowing I can take my car to a place that has an understanding and appreciation for what my car means to me. I try to do my own work on my car when I can but I will continue to use them for big jobs I highly recommend you do to.

Ar
Review №16

Everything you’ve read and will keep reading about Swedish Solutions is true; their service is indeed impeccable, and Matt provided the most professional advice and customer service. For sure they’ll be my choice for anything my Subaru Outback might need. 5 stars!

Ol
Review №17

I’ve been going to Swedish Solutions for about 4 years. Usually I am terrified when I bring my car to a mechanic (trust issues) but the staff at the garage are amazing and friendly and so the best work. They explain everything that they are going to do, show pictures and do a lot of research before they work on whatever the problem may be. I am never disappointed, my car is well taken care of and they enjoy visits from my Newfoundland dog.

Do
Review №18

Got me in without an appointment during a very busy period. They treat their regular customers really well.

Ka
Review №19

Friendly place brought my 2017 sti in very nice and I didnt call back but he knew I called so I guess thats good! Didnt get anything done they are busy but they do work on foreigns

Se
Review №20

I brought my Audi A8L for a standard service. I was aware of a few issues it had and they called me with an update on what was wrong and the priority of my visit. They are very knowledgeable, understanding, friendly, and genuinely care about your safety first.I highly recommend!

Pa
Review №21

These guys are legit! From the front to the garage, all stand up honest and friendly people. This is the place to go in the greater Cleveland area (specially if you own a German brand vehicle) for all of your needs! You get what you pay for and this is a top notch place. Above and beyond for customer support and needs/wants.Spread the word!

Ni
Review №22

Dan and the crew were amazing! Repairs were on time and the customer service was top notch!

Da
Review №23

Very knowledgeable and professional shop. I would recommend them to anyone needing quality auto repairs. 10/10.

Ju
Review №24

Engine Replacement -- The team was very vocal about what was going on, honest in answering the questions I asked and very enthusiastic about fixing my car. The team was super friendly and knowledgeable. I would highly recommend as I will forever be taking my car, a 2006 Volvo, for repairs there until the car is a pile of rusted dust.

Ho
Review №25

Awesome customer service, very friendly atmosphere, and highly knowledgable staff. They know what they are doing!

Da
Review №26

This is a professional and well-run shop, with a personal touch. Its a great feeling to entrust your car to people who know you, listen, and go the extra mile.

St
Review №27

Matt and his team are the best around! Fast, reliable, and affordable. Wouldn’t trust my vehicle with anyone else. Highly recommend!

St
Review №28

These guys are the real deal. I had numerous people try to repair my 2005 Volvo with no luck. The issues continued to return. Swedish Solutions kept the car and ran diagnostics till they pinpointed several issues. I had almost given up on the car, but its been running well since. No one else will touch my Volvo. Thanks

Br
Review №29

Had a bad drive shaft. Matt did an exhaustive search for a quality part and made it right. They stand behind their work. 100% satisfied.

Na
Review №30

An excellent place for car repair!

Ch
Review №31

I’ve been using them exclusively for the last 3 years and intermittently for the 10 prior to that. I find them friendly, professional, honest and compassionate. They understand situations and advise me in priority of service when I ask for it. Loaners are available and they have even given me rides to work. Love this neighborhood shop!!!

Lu
Review №32

They truly go above and beyond. I only wish they had a location on the west side!

Ja
Review №33

Matt and his crew are top notch! They went above and beyond what I’ve experienced at other local shops. Highly recommend Swedish to anyone with a European car.

Pa
Review №34

This shop went above and beyond my expectations. Ive used Sewwdish Solutions in the past for a new timing belt and other minor repairs. I have always come away with that great job feeling as I drive down the road.

Ki
Review №35

I was referred to this business by a great friend of mine , Spoke to Dan (great memory) and was told to come in the next day ! Get there and car was looked at and was explained & shown in detail my car problems...They have THEE BEST SERVICE I’ve ever experienced ,I love Matt a true gentleman and outstanding business owner !!!! He was very helpful & dear !!! Those guys are awesome ! I definitely recommend Swedish Solution for your car needs !!!!

Ma
Review №36

I stopped in here early morning due to hitting a bump on the road. I was nervous I did some serious damage and they took a look at it immediately for me. I am so glad that I stopped here. Thank you all!

RO
Review №37

Excellent work! Ive been servicing my vehicle there since 2014. The maintenance is reliable as always money well spent!👍

Yo
Review №38

Long time customer.....for a reason ! Swedish Solutions is very customer oriented and goes above and beyond. Can only recommend.

Da
Review №39

Matt and Jonathan and all the folks here are simply wonderful. Good, honest folks with hardworking experienced mechanics. They have done work on my 01 Volvo as well as my wife’s older Honda CRV. Free loaner cars and easy pickup / drop off.

Aa
Review №40

These guys are a dedicated and knowledgeable team. I always know the car is in good hands here.

Ha
Review №41

Great communication of problems to be addressed. Staff was friendly and professional.

Ri
Review №42

Excellent workmanship, great shop.

Mo
Review №43

Fantastic job, had a loaner, and was done same day. Excellent!

wi
Review №44

Quality, honest repairs. Very specialized knowledge with Volvo , Saab’s and other foreign cars .First class operation.

Vi
Review №45

I had heard of Swedish Solutions, but I had never taken my Volvo to be serviced there. Id always gone to the dealership. I needed an oil change, but didnt feel like driving far. And I have been unhappy with my dealership as of late. I had received a coupon in the mail last week, so I decided to go. Everyone was super friendly, and in this crazy time, they were practicing social distancing and wiping down the chairs, counters, and doorknobs. As someone in health care, I appreciate that. Anyway, I also ended up having my tires rotated as well, and the price was very reasonable. They mentioned an issue with my vehicle that I will be back to have taken care of. My dealership said that there were some things on my vehicle that needed repair. Turns out that they dont. I appreciate the honesty of this business, and I dont feel that they are taking advantage of the fact that Im a female. They have a new customer! I raved to my husband about how pleased I am, and how I should have gone to Swedish Solutions sooner. He said that he is going to take his vehicle there too. I told him that he wont be disappointed!

Ke
Review №46

Everyone Ive dealt with at this place is awesome. Great attitudes, and they do good work. This is the only shop I trust to touch my car. I recently had a pretty large repair done to my car here and it came back to me running better than it has in years. Highly recommended.

Ta
Review №47

My mother has been a customer of Swedish Solutions for over 15 years. She always raves about their amazing service and professionalism. I took my car in for a routine service today and I must say, these guys are awesome! They went above and beyond to make sure that everything looked great with my car. They knew their information well and already had all the parts needed for the service. I will never take my car anywhere else. I HIGHLY recommend! Special thanks to Matt!

Mi
Review №48

I have been using These guys since I moved to OH in 2012 and I love them. They are always up front with their pricing and the work is always top notch. It’s definitely worth the drive from my neck of the woods.

Sc
Review №49

I had my car there in early 2020 for diagnosis work. Saab had no boost and no power with no cel! Car was there for about 3 days. They called to tell me that the turbo had blown in half. Was quoted 2500 for a new turbo and install. I drove the car home because I didnt think the turbo was bad. (No exhaust smoke and no burning oil) so I finally had the turbo replaced with a brand new turbo and the car is still running exactly the same! Swedish solutions misdiagnosed my vehicle. I called the shop to talk to the owner and he basically just laughed in my face told me his mechanics are the best and hung up the phone! So I dont recommend this shop!

Dr
Review №50

Matt over at the dealership was amazing. He kept me up to date on the whole process of my car! Was exceptionally polite and got my car done super fast! This was my first time having my car work done here and I definitely will be a repeat customer! They treated me like family and really did their best to accommodate me, despite the current craziness! I highly recommend them!

Ch
Review №51

Excellent customer service, and even better technical knowledge.

Ti
Review №52

Staff is professional and nice.

Ji
Review №53

Great communication about what was going on with my Volvo XC70, cost estimate and completion time. I can’t say enough about the sincere and courteous staff. I have complete trust in everyone at Swedish Solution.

Ma
Review №54

We have been taking our vehicles to Swedish Solution for many years. We trust them completely and wouldn’t go anywhere else!

Sa
Review №55

Matt and the guys are skilled mechanics! Many thanks!

Ma
Review №56

I love Swedish Solutions! Super nice and honest and fair. So thankful I live close and can bring my car in anytime! Id trust them with anything.

St
Review №57

I brought my 1980 Porsche to the shop after 8 years of storage. Matt was able to provide me with expert advice and has lots of experience working with cars similar to mine. I highly recommend this shop for all classic and collectible cars and all of your automotive repairs.

Jo
Review №58

I called and requested to bring my car in the next day. Work was done by that days end! It is a very professional shop! Theyre friendly and are also keeping itCovid safe... wearing their masks!Great people! Attention to detail. Thorough job on more than one car!

Da
Review №59

My cars have been serviced and repaired at Swedish Solutions for 20 years. They excel in their diagnostic abilities, highly professional in their service and repair, and fair and reasonable in pricing. They are the most enjoyable automotive service team you will every have the pleasure knowing.

Ry
Review №60

I have been looking for a new place to get work done that wasnt the dealership, and I have heard of Swedish Solutions, but finally came after being recommended by a friend. Service was top notch, and the were speedy. The price was very fair and the staff (Matt was the one I interacted with most) were all friendly and transparent. I brought my Volvo in yesterday, and they arranged a ride to get me home, and picked me this morning when it was ready. Car feels great, and I will be back.

Ma
Review №61

Efficient, professional, and downright pleasure to work with. My family has been bringing in our cars for 30 years.

Ca
Review №62

Very thorough for an oil change.

Je
Review №63

These guys care about personalized service.One important thing to mention is that they dont just work on Saabs and Volvos! I have had two Japanese cars and three German cars over the past few years and they have worked on all of them. Its nice to know that even if these guys havent seen something before (which is unlikely) they are clever and tenacious enough to figure it out. Highly recommend them.

He
Review №64

I feel so lucky that I found Swedish Solutions for my beautiful Volvo. I love cars and having a great mechanic makes al the difference when you want to keep it for a very long time. These folks do a great job and if they can’t do something they are honest and tell you who to go to.

Sa
Review №65

They saved my life. My brake caliper had completely fallen off i stopped in desperate for someone to just look at it and they went above and beyond and fixed it and then checked the rest of the car out at closing time and on a friday!! Ill forever be grateful and thankful for these men!!

Da
Review №66

The crew at Swedish Solution are thorough, honest, professional, and friendly. Good communicators. Excellent attention to detail. They were relentless in pursuit of a solution to a complex and challenging engine-repair problems in my older Volvo. Ive relied on them for regular maintenance and repairs for two cars over the past ten years.

Br
Review №67

I got a rim swap out on my Audi TT 2002 alms edition, after further inspection my brand new 18” alzor rims were cut up along the actual outer rim. All the tires were mildly sliced up along the sealing points where rim meets tire. Rear driver side tire has a big air bubble bump where it looks like a future blow out will happen soon. I really hope they somehow make this rough job right because I really enjoyed talking to the guys that were knowledgeable and very friendly and easy to talk to while I waited. I normally do my own work on this rare car for reasons like this... all in all really, nice guys that I wish would have taken the care and to slow down, not to ruin brand new rims I saved up for and my tires with a lot of life left in them. Was expecting more from passionate foreign car guys!*****They are making it right 100% instantly contacted me about whatever they need to do to make this situation right! Stand up business and gentleman taking action for the mistake! Wonderful job holding true to your word. Will update along the way! Thank you for reaching out and making it right!Swedish Solutions Shop made it right. They took full responsibility for the job and made it 110% right, professionally did the rim and I cannot tell at all with UV treated finish, new tires to match all around, included a complimentary wheel alignment and a hand car wash for their mistake. Really stand up guys! Good to see a shop and company that treats the customers like family. Job very well done in the end! Thank you boys!!!!

El
Review №68

I called at 4pm when I discovered a dead battery and they got me in immediately (after I got my car going so I could get there!) and were very friendly and professional. I also was impressed with all the safety precautions they had in place because of COVID (wore masks, wiped down my car, had a protective cover on the steering wheel). I highly recommend this business (as did the friend who referred me!)

Di
Review №69

Buyers beware, they dont do transmissions, but will gladly take your $$$s to put a band aid on a transmission problem, not the only game in town, do your research before you have any work done! $1,000 and more into a transmission problem still not fixed, now they want to out source to a transmission repair shop, something I can do myself. They will gladly take your money with out following on problems or your concerns.

An
Review №70

These guys are great - super knowledgeable, honest, and finish the job on time.

De
Review №71

I cant say enough for their customer service...this team goes over and above what I have seen from other automotive shops. Best kept secret and dont let the name fool you on the vehicles they service...

Me
Review №72

Great experience! Matt is helpful, knowledgeable and accommodating and the work done on my Subaru is great quality at a fair price. Ill be returning.

Pa
Review №73

Awesome experience in every way. Highly competent, fair pricing, responsive and communicative. Will do all future service here.

Ma
Review №74

Always trustworthy and do a great job. Fast and communicate well. Ill never take my cars anywhere else.

Da
Review №75

I could not be more pleased with the service and quality I received at Swedish Solutions. The guys there were up front and honest from the start about everything and spoke in terms that even someone that’s not a car guy like myself could understand. A++ and look to doing more business in the future with them. You won’t need a second opinion if you go to these guys first.

Ca
Review №76

Fabulous experience every time. We’ve taken many foreign and domestic vehicles here for decades. You can’t do better anywhere else. They really know their stuff and are terrific to work with.

Rh
Review №77

They were concerned about me receiving the best price for the part(s) that I needed and even did their own rooting around for the major part to see if it could be obtained for a cheaper cost. There was no charge to inspect my car and provide a temporary adjustment until the part could be found. And they also advised me that Id might continue to hear similar noise until it was permanently repaired. The staff were extremely professional and courteous. Not to mention that this all took place in the height of covid-19 and they had the appropriate practices in place. Overall, this place is a little known gem...at least it wad for me!

Ka
Review №78

Swedish solution is the best and only place I will ever take my Subaru Impreza. They are incredibly fast and provide a loaner car when available if they can’t get the repair done while I wait. Their customer service is superb! They always, always answer the phone and take the time to answer all of my questions. The guys are Swedish are always incredibly friendly, helpful, and thorough throughout the whole process!

Ja
Review №79

Had a pre-purchase inspection performed by them and their detail and presentation blew me away. I only ever spoke with Frank, but he was very knowledgeable and a pleasure to speak with. I would absolutely use this shop if I had any other car concerns.

Ma
Review №80

I’ve been using Swedish Solution in Cleveland Heights for 14 years. They are always professional and do quality work. They are honest and practical about what work is necessary and what could be done later.

Sc
Review №81

Great job. Fine people. Go there forever

Si
Review №82

I will say this, I drive over an hour to have my 08 XC90 serviced at Swedish Solutions. I couldnt be more happy with the friendly, knowledgeable employees and technicians who really take the time to address all your concerns and needs.They offer wonderful advice and expertise that, in my opinion, is what you should expect from an independent shop such as Swedish Solutions.Would I recommend that you have your Volvo, Saab, V-dub, Benz, BMW, Subaru or Porsche serviced there..... Absolutely! You cant go wrong w/ Swedish Solutions!

J
Review №83

Excellent service and communication.

Sh
Review №84

Very disappointed in the lack of response after a major repair was completed. It appeared that there was an issue when I questioned the “Misc” fees applied to the bill. Furthermore, my car was in service for almost a week. It wasn’t the insurance as told to me for I had continued communication with the insurance company unbeknownst to Swedish Solutions. And despite this, I needed another detail to be addressed and the call was NEVER returned.

Jo
Review №85

Excellent advice, service, prices. Professional and friendly. Great philosophy of car maintenance!

I.
Review №86

I am appreciative of Swedish Solutions. I have a 2010 535i BMW. They treated me like a human being and didn’t talk down to me as if I had no knowledge of cars like they did at the dealership. They also assessed my car and said “ I can’t in good conscience say that you need that work done. Your car is running well and this car is in the best condition considering it’s age and from what they have seen in the past.Your new loyal customer!!!!

Al
Review №87

They were super responsive and got me and appointment right away

Ed
Review №88

Proficient, knowledgeable & friendly staff. Hasadopted procedures to requirements of pandemic safety

Ca
Review №89

Everytime i go the service is exceptional. Very friendly, and fixed right the first time

ra
Review №90

Great service

Ni
Review №91

My Mini Cooper was serviced at Swedish Solution and this is what I found:- Best customer service: Extremely nice guys! Genuine nice conversation that didnt feel like it was just to please a customer. Much nicer than any mechanic I have ever dealt with.- Quick turnaround time: I dropped off my car, they took a look at the breaks right away. They then UBERED me home (how nice!!!) and 6 hours later my car was ready for pick up.- Best price: Foreign cars like the Mini can be pretty expensive to maintain. I called 4 shops in the area that service foreign cars specifically, including the dealer, and Swedish Solution was the cheapest. I made sure that all quotes included exactly the same thing.I have never had a license plate frame on my car. I always thought they were ugly but I literally told them to put one on just because of how happy I was with this shop. I dont know anything about cars, so its very important to me that I feel comfortable when I have work done, and I can not recommend this place enough.

Sa
Review №92

Always excellent service. Very helpful. Reasonable price. Experts .

Vi
Review №93

I’ve been taking my cars to them for years and they’ve always been very good about explaining what’s going on and then fix it right the first time.

Ma
Review №94

Great service! Great people! And fair prices! What more can you ask for!? I definitely recommend this place for all your automotive needs.

Du
Review №95

These guys are great! They know what there doing when it comes to cars. Great at solving the problem and fixing it quick.

Ti
Review №96

Jonathan and Matt are always professional, friendly, and excellent at what they do! I have always felt respected, cared for, and advised well. They are cost conscious and have a great deal of integrity. Plus, everyone there has been just completely kind all of the time. Every visit without fail!

Ma
Review №97

Johnathan took great care of me! He told me exactly what needed to be worked on for my Saab and what could wait. An employee even gave me a ride back to my home. Top notch service!

Re
Review №98

The team at Swedish Solutions is wonderful; they are expert mechanics who truly care about the “health” of your car; thus keeping you safe.And their attention to detail is unmatched.There’s no reason to get service anywhere else!

De
Review №99

I will never take my Volvo anywhere else.

Ak
Review №100

Excellent team of professionals. Did a great job on my VW clutch, a very big job. Special thanks to Jonathan.

Information
35 Photos
100 Comments
4.7 Rating
  • Address:1815 S Taylor Rd, Cleveland Heights, OH 44118, United States
  • Site:http://swedishsolutions.com/
  • Phone:+1 216-371-5100
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Brake shop
  • Car repair and maintenance
  • Muffler shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8am–5:45pm
  • Tuesday:8am–5:45pm
  • Wednesday:8am–5:45pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5:45pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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