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Meineke Car Care Center
2689 Lewisville Clemmons Rd, Clemmons, NC 27012, United States
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Ph
Review №1

I made an appointment for an alignment and to have an exhaust pipe welded. Upon entering the business I was greeted and turned over my keys. Got right in and the conversation with Joe was pleasant while waiting for the work to be completed. (Super guy) . As for the work , I was a bit disappointed. Let me explain. The welding was great, they did a professional job with that. I was however disappointed with the way the alignment was handled. My truck came back in a timely manner and I approached the counter to pay. While paying I was told my ball joints needed replaced and handed the bill. I was not told anything about whether the alignment was completed, so I asked . At that time I was told No. I need to replace the ball joints. Now I just replaced both upper and lower ball joints a few years back 80k aprx. I said well it doesn’t surprise me as these trucks are notorious for this. I brought the truck in because I hit a pot hole and the steering then started to pull to the right. ( I made them aware of this) Before this,the truck steered straight and the ball joints would not affect that as much as camber or toe. I was disappointed that I was not shown the play and /or asked if I’d still like them to try to straighten out the pull. That to me is money lost as I know the road caused the pull. Not the ball joints. I have been an ASE certified auto tech for 30 years at this point. Ball joints can cause drift but not an all out hard pull in one direction. Anyway , it got the best of me and I checked my ball joints! There was a very small amount of movement yes, but nothing that I deem as unacceptable. I also was looking at my upper A arms and noticed the camber adjustments were moved as you could see where they sat previously. I then decided to put them back in place. When doing so the bolts were mediocre tight! (Probably whey they moved) upon correcting them , the truck drove 100 percent with no pull and drove straight and true. Now, had they even looked , they would have seen that!! I feel like they didn’t do their due diligence and I find that unprofessional. I won’t be returning due to this. I think a little looking could have went a long way.

Mi
Review №2

I took my truck in for a broken exhaust pipe hanger which was taken care of quickly and reasonably. While on the lift it was discovered that there was some more serious work required including a failed seal and bearing on the rear axle. Parts were ordered and work scheduled. After the completion I found the work, my treatment as a customer, and the cost (within the estimate given) to my satisfaction and I would return and recommend this business to others.

Ja
Review №3

I used to oversee the maintenance of a fleet of 33 vehicles and had to deal with many different repair places. Brett Ryan and his Meineke are without a doubt the best and most honest shop I have ever encountered. I have instructed my kids to take there vehicles there and it is the place I suggest when people ask online for recommendations. Best shop I have ever dealt with in my 30+ years of owning and maintaining a vehicle.

Jo
Review №4

Great people, great prices, and they make great time. Some of the best employees and/or mechanics around. 10/10

co
Review №5

Everyone here is awesome!! Very knowledgeable, friendly and they provide great value. They really go out of their way to make the customers happy. Give them a try. You won’t be disappointed.

Be
Review №6

I found this place to do our North Carolina car inspections through Google… We are fairly new to North Carolina… So we were not sure of where to take our vehicles for the inspections that North Carolina required… I called and asked if they did inspections… The gentleman on the phone whose name was Bret… Was very kind and courteous… Said if we brought one vehicle in and dropped it off they would get that done… And then call when they were finished… They called sooner than expected and we picked up the truck and dropped off the car.. again a lot sooner than Expected… Both vehicles were finished! I would definitely recommend this establishment for any vehicle needs!

Le
Review №7

Repair my exhaust everything seems to be a lot quieter havent driven 10 miles yet but all is well.

As
Review №8

These guys are great at what they do and are by far the only ones I trust working on my vehicles. I live an hour away now and there are closer shops, but I still drive that hour trip just to go to them. Bret and his team are not just mechanics, they are good friends. Thanks guys n gals for everything youve done for me and my fam.

de
Review №9

They were prompt with my appointment slot time.Excellent service with a smile very friendly. I have had our jeep serviced in Clemmons several years and they dont try to push you to spend more money . I did need a filter change the mechanic showed me the filter had the price info I needed and let me make the decision if I wanted to change the filter.i find this to be very polite and helpful not pushy,Thanks for the great service Meineke

Ti
Review №10

These guys are like my family. I trust them to keep our old cars rolling. Rest assured that if Brett tells you “it needs it,” it does. I highly recommend them!!!!

Da
Review №11

I have been going to this Meineke for almost 2 years now, and have had quite a bit of work done on my 13 year old car. I have had my battery and struts replaced, my intake manifold gaskets replaced, and have regular oil changes. The mechanics here really know what they are doing, and are honest and professional. Parts and labor are reasonably priced. They were even so courteous as to offer me a ride home so I could leave my car there overnight. Im very pleased with the quality of their work, their integrity and their expertise. I am so glad I found them, and I will not trust any other auto shop with my car!

St
Review №12

It is always a pleasure to bring our cars to Meineke. I was early for my scheduled appointment but they saw me immediately. The inspection was done quickly and I was on my way in less than 30 minutes.

Da
Review №13

Meineke Car Car in Clemmons has a friendly, family feel. The office staff know who you are, they work around your schedule as much as possible, and most importantly have told me of work that does NOT need to be done!!! Who does that - tells you that you dont need to spend money. If they tell me I need work done, I trust that I do.

Da
Review №14

We were traveling through Clemmons and our car starter have up the ghost in a nearby fast food parking lot. The team got us moving again and then replaced the part. Great experience!

Ri
Review №15

Very professional and reasonably priced. I’ve been there numerous times and have never once felt like they were trying to cheat me or find unnecessary repairs to rack up a big bill. I absolutely recommend this shop.

La
Review №16

The crew here is very professional. I was recommended by my girlfriend, did my own research and saw the 4.9 rating on 600+ reviews and was sold. You don’t find many service shops with that type of rating. Anyway, I brought my car in with concerns on what I thought was brakes related, they performed a diagnostic and found it to be my struts/bearings. It would’ve been a costly fix but luckily for me my car was still under warranty with my dealership for 600 more miles. They were understanding and recommended that be the route I take to save myself $1100. I will most certainly be returning here for any future work needed and recommending to everyone. You don’t get that kind of honesty from most service shops. A lot are pushy and try to get over on you. I appreciate this type of business here. Thank you!

St
Review №17

Had engine oil, oil filter and fuel filter changed. They did the work in a very timely manner. The facility is very clean a well kept. I will definitely use them again when I’m in the area.

Ap
Review №18

Love using Meineke as my go to car spot. My mustang GT means a lot to me and I only trust the best.

Ab
Review №19

I had a nail in my tire and needed to get it out fast, i was in and out in 25 minutes and couldn’t be happier with the staff, they were super nice and cool, and great at their job!

Da
Review №20

Excellent service. Always professional and honest.

Jo
Review №21

Excellent service everytime! Always fixed and ready to go in no time at all!! Many thanks to all of the staff!!

Th
Review №22

Brett was very nice! His entire team went above and beyond to assist me. I am from out of town and they finished with my car very quickly!

Ri
Review №23

Excellent service, great staff!! Joe and Buck made us feel right at home. Thanks for the professionalism!!

vd
Review №24

I took my 2010 Mini Cooper to this shop to have the check engine light diagnosed and to have the water pump replaced.I dropped the car off and it was at the shop for 2 days.They called me on the second day and told me my car was ready for pickup, no check engine light and it was running great.After paying for the service I go out and start the car only to, immediately, find the check engine light is on. The shop told me they didn’t find an error with the light and they drove the vehicle around and it felt fine.Brett, the guy who rang me out noticed I pulled up to the front door so he came outside and asked what was wrong.I told him the check engine light was on as soon as I started the car. He jokingly said “you didn’t get very far” and proceeded to get his code scanner (very tiny machine). After scanning the car he tells me it’s going to need more diagnostic work.I feel that for the amount of money I’d just paid to have it fixed and diagnosed It should be fixed as the check engine light was the main reason for me bringing in the car and I stated that, verbally and written. I do not have confidence in this shops ability to perform vehicle diagnostics.

Ha
Review №25

Worked me in last minute to assess an engine issue. Knowledgeable and helpful staff.

Mi
Review №26

Professional, cordial staff. Provided an accurate estimate for exhaust system replacement. Replacement was completed to my satisfaction within two hrs. I plan to use this business going forward for service of all my vehicles.

Ma
Review №27

Service adviser Joe is the best - honest people - great place.

Mo
Review №28

These guys are awesome, they doing great job and they always honest, professional, and they have good prices for service.

AJ
Review №29

Super professional. I will definitely be back!

Je
Review №30

Wouldn’t take my vehicle anywhere else. Outstanding service and everyone is incredibly friendly. My wife and I are very thankful for all their help during our time in the area. If your vehicle is in need of some TLC, Meineke in Clemmons is without a doubt the place to go.

Da
Review №31

Good service quality people help and work with you. The people that work there are helpful and pleasant.

As
Review №32

You always feel like family here. I never have to worry about my lack of knowledge about cars and being taken advantage of. Always through with communication and reasonably priced. Thank you for serving our family so well for many years.

Ju
Review №33

Great experience as always! Clean, on time and professional.

Bo
Review №34

We were on our way to Wilmington from Boone when the skid plate on the passenger side came loose and was scraping the ground. Nearing Clemmons we called a Ford dealer in Winston Salem to see if we could stop by for help but were told they could not get us in. We then called this Meineke location and Brett said, absolutely come by and well take care of it. Within 10 minutes of being there, despite not being the only customers, he had it up on a rack and less than 5 minutes later, it was ready to go again. Not only that, he declined to charge us. If we lived in or near Clemmons, wed go there regularly. Hope others will support Brett and this Meineke shop while enjoying great customer service.

De
Review №35

We have always had good service with Meineke car service. I have seat in the clean waiting area, and they are friendly to everyone that comes inside. So that is good customer service. I can believe that my car is service probably.

M
Review №36

Service managers did a very good job of communicating price estimate for aftermarket exhaust installation and were good with follow up when completed. Easy and professional. Thanks Mark R

En
Review №37

Amazing group of men and women and amazing service. Very helpful and knowledgeable highly recommend

Br
Review №38

The staff very friendly. The facility spotless clean. Even offered a loaner car for the 45 minute service.Thank you, so refreshing to find a trustworthy auto repair facility.

br
Review №39

The employees were courteous the job was done well and quickly

Su
Review №40

They are always so nice and friendly. They even FIXED an my heat/air which hasnt worked in years. Just a great bunch of people.

Ke
Review №41

Very solid service and team was great to deal with

Ti
Review №42

I have been going to see Brett and Abby for years. Trustworthy and always shoots me straight. Even in times where things have gone wrong they always make it right. Gregg and Pam are also super great people!!!

Ro
Review №43

These guys are wonderful. There was some confusion on tinting on my front windows. They helped me understand and offered to help resolve the situation. They are very friendly and professional and willing to go the extra mile to help serve you better. They even offered window shops that could help remove the window tinting at a great price. Very thankful that they are so professional and understanding.

Ma
Review №44

Ive Been Trusting Meineke for close to 25 yrs now. Reason being Everytime I went through a automobile crisis I was always met with the best outcome from them. A Great and professional welcome and greet, a straight to the point diagnosis, given the best options Realistically possible, and satisfaction has been the feeling upon driving away. Ive tried Meineke in many parts of the country do to my profession as a Master Carpenter which places me in a lot of different states. Everytime the same results. This means a lot when your away or at Home. !!!!!!

Ma
Review №45

I’ve been using Meineke in Clemmons, NC for many years. Always excellent service, and the staff is top notch! Customer for life!

Ma
Review №46

Professional, courteous, service. Cleanly atmosphere. Service performed in a timely manner. Using website to make appointment was quick & easy. Received reminder text as requested.

He
Review №47

The crew is friendly and fast! I always have a great experience there!

sa
Review №48

Every one there was very professional and helpful ,I will only take my car there from now on.

Jo
Review №49

Very friendly people and great service. Plus the main dude has a great beard.

Cl
Review №50

I love their customer service.

Ja
Review №51

Stopped in to have the heater looked at on my 1999 suburban. Radiator flush and a regulator valve done on short notice. Polite professional staff. Thanks guys!

We
Review №52

Great prices and great service !! I highly recommend !!

Th
Review №53

Always... and I mean always... will I go to this Meineke for maintenance and repairs. Have been coming here for three years now. Always upfront. Always truthful. Tells it to me straight without the constant up-sell. Never have I found a place to take care of my cars that I trust so much.

Th
Review №54

Brett did a great job handling everything for me. I brought my work truck in for for a fairly long list of parts and they did a great job getting it back to me in a timely manor. I will use them again!

Ma
Review №55

They were very professional and went the extra mile. I came for a oil change, but the checked my fluids and stopped of the 2 that were low. Definitely will use again

Da
Review №56

Muffler installed Did great job.

To
Review №57

Great service, done quickly and inexpensive

Ma
Review №58

They are very honest and personable I would highly recommend them to everyone . I have found my mechanic for all my repairs.

Te
Review №59

Very helpful, excellent service and friendly and professional staff.

Am
Review №60

Needed my tire patched, could not find anyone else who would do it, they took care of me fast and it was reasonable!

Tr
Review №61

State inspection and oil change in 30 minutes! Didn’t push any other services or unnecessary repairs. Has earned my repeat business.

Em
Review №62

Everyone here is always so friendly and customer service oriented. They never pressure you and are always up front with everything. You don’t leave feeling like you’ve been swindled or influenced. Every interaction we have with them is pleasant and helpful. We’ve tried several other car shops in Clemmons and Winston-Salem over the years. No one compares to Meineke, and we won’t use anyone else now that we’ve found them.

Ma
Review №63

They tried to lie to an ase certified mechanic not knowing I was one and then charge me an extra 170 more than originally quoted. Reply to your response. Not sure where the miss communication came in at. We discussed the length of the pipe needed and number of pipes. The muffler yall were deleting was only 20 inches long I had already had it up on my lift at home and measured it when servicing it. I was told on phone when yall called with new price it was going to take 2 or 3ft more of pipe than yall had originally planned to replace 2 20in openings. Was even told that when I ask how much not doing x pipe .Not to mention I had made an appointment 2 days prior and made a 2 hr trip with vehicle to get work done and dropped vehicle off before yall opened and had to call an hr after my appointment time to find out it had not made it in shop yet. Was even going to bite the bullet and pay the extra just so I could surprise my wife by not doing it at home only to be told yall couldnt get it done now by the time I had to leave back out of town. To be honest I just more upset at the honesty factor of material ect. Thanks

Ba
Review №64

Working with Meineke personnel was refreshing. They were pleasant and competent.

Ma
Review №65

They were super good! They checked my fluids and stopped them off when I got my oil change. Will definitely be going back

Ja
Review №66

Always have a great experience with the folks at Meineke. They are professional, prompt, trustworthy, and do an excellent job.

Ne
Review №67

I have used them for years & often recommend. They always are kind, professional and reasonably priced. Dropped car off one evening recently & they had it fixed the next morning quickly & efficiently. Can’t recommend enough. Also helpful that they found another couple issues that (actually!) needed repairing unlike bogus items other car repair shops will try to get you to do.

Ro
Review №68

As ALWAYS very please with efficient and well priced car care at this MIENKE!!! They ONLY advise me on the things my car really needs. And keep an eye and detailed service record in their computer to monitor any future needs! All FOUR of our cars are VERY HAPPY with this Clemmonsville MEINEKE and their friendly and knowledgeable staff!

JR
Review №69

Dropped my vehicle off in the morning for an oil change, tire rotation, and alignment. Brett at the front desk was super helpful and very friendly! My car was ready for pickup by the afternoon. They also identified other issues in my vehicle that could be fixed down the line. Driving home felt like driving a new car. Overall great service. 10 out of 10. I will be bringing all of my cars here from now on 👍🏽

Ed
Review №70

Sarah Widener and the rest of the crew at the 2689 Lewisville-Clemmons rd spot couldn’t have made my visit any more pleasant! I am newly transplanted from NJ to NC and our vehicles needed some TLC after the trip. This location was recommended by a relative who lives in the area. At no point was I worried about my service as I was updated almost hourly at every stage of my repair for a recent fix. I was told upfront about any parts acquired plus labor so I knew exactly what to expect. Their friendliness and professionalism had me smiling as I left with newly tuned vehicle running like new!

Ro
Review №71

I went here due to issues with another shops work. Meineke staff were understanding and agreed to inspect the work done. They quickly identified the issues. Fixed them. They were complete in their examination and found issues that had not been identified or addressed by other shops. Everything is now repaired and no more dreaded engine lights. Thanks to the Meineke team!

Gr
Review №72

I just trust them they do what is necessary and not try to over sell you or tell you need something that you don’t they are very professional and they stay on schedule.

Ka
Review №73

Love this place, they are always so welcoming and get the job done right, and no BS. Highly recommend

th
Review №74

Professional people who were actually pretty fun, and they looked like they were having fun.

jo
Review №75

They got me in quickly and very professional and courteous. I will make them my go to place from now on.

Ta
Review №76

Friendly and welcoming staff! They always do a great job. A place you can feel confident in and trust!

Jo
Review №77

I love going to this Meineke. Brett and Sarah are always so sweet and very helpful. Every staff member I have encountered has been extremely helpful and pleasant. They have given me guidance when I had an older car and took care of me! They are professional and the wait times are always reasonable.

To
Review №78

Clean and friendly atmosphere. Very helpful. My sister in law was in town for only two days and Meineke was able to work her in. Thanks.

Pa
Review №79

Meineke in Clemons provides expert service at a reasonable price in a family centered environment. Highly recommend them!

Da
Review №80

Best auto car in Winston-Salem area. Everyone is very friendly and very knowledgeable on what they do. You cant go wrong going with Meineke

Ch
Review №81

They provided a safety inspection for us before we go on a road trip.

Te
Review №82

Always do good work at a low price great value for my money

Ca
Review №83

I enjoy the time there i will be taking my truck there all the time meineke got my business

Ra
Review №84

The mechanics were honest and completed the work timely. Im very impressed and will definitely use them again. Thank you!

Cr
Review №85

Wonderful service at this Meineke center. Friendly people and service you can trust.

Ro
Review №86

Went in with no appointment and asked to get a couple tires replaced with new ones. It was 2 hours from closing time and they didn’t think they could get it done as they had most of the bays full. After asking them to re-consider they agreed to do it and completed the work with time to spare and at a reasonable price. It’s was the second great experience with this business. Very satisfied and thank you!

Da
Review №87

Clearly explained the work that was needed and why it was needed. Work was completed quickly. Great customer service.

As
Review №88

This place is awesome! Theyre always super friendly and incredibly helpful. I know next to nothing about cars, but they explain things so nicely so I can fully understand whats wrong with my car and what needs to be done. Theyre upfront with their prices and they give you suggestions for your car. Theyre really punctual and good at what they do. Im never going anywhere else for car maintenance.

H
Review №89

The staff is friendly and knowledgeable. I can actually trust they won’t over charge me or falsely tell me there’s an issue with my car. 100% would recommend.

Ri
Review №90

They put my white letter tires with the letters on the inside.They said they were damaged in shipping and was blue. New white letter tires are always blue. It’s a soap type protection they put on at the factory.They should have called me before they did it.They had my phone number.

Ta
Review №91

While changing my oil, the technician noticed my two front tires were wearing unevenly with exposed wires. At 5:00 on Friday afternoon, Brett called around until he found tires. They picked up the new tires and replaced them Saturday morning so that I could safely return home. If you are looking for trustworthy, respectful, fast, and efficient car care, Meineke is where you need to go.

Jo
Review №92

Very professional, reasonable prices and job done quickly. Everyone helpful and pleasant . Would definitely go back for everything related to my car. Feel I can trust them and I am an elderly woman.

An
Review №93

Went to a different company and got a $1500 estimate for brakes and roters. Meineke did it for $520 and changed my oil as well.

Za
Review №94

Very friendly and fast service. Good people.

Ch
Review №95

Great service, great people. Prompt, friendly, knowledgeable. Highly recommend.

Ke
Review №96

They did a great job!

Le
Review №97

The people over at Meineke in Clemmons are so friendly and professional, they take care of you like you’re family! We always trust them with our cars and have never been disappointed after more than 5 years of using their services. 10/10 recommend!

Bu
Review №98

Good soup.

Za
Review №99

Such a great staff. Helpful, friendly and courteous.I do most of my own work, Brett and his staff know and respect this and are willing to work with me. Pointing out what I might want to look at and taking on the bigger tasks when I font have time or resources.

Ka
Review №100

Very nice professional people. Kept me informed about what was being done. I would highly recommend them. This was in Clemmons NC

Information
14 Photos
100 Comments
4.9 Rating
  • Address:2689 Lewisville Clemmons Rd, Clemmons, NC 27012, United States
  • Site:https://www.meineke.com/locations/nc/clemmons-1955/
  • Phone:+1 336-546-5865
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–2pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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