user
Quality Brakes & Alignment
210 W Smith St, Cleburne, TX 76033, United States
Appearance

Comments
Le
Review №1

I had a alignment done here. Professional and knowledgeable staff was able to do alignment on walk in. The alignment appears to be done right and was performed in a timely manner and at a reasonable price. Would have given 5 stars BUT when they test drove vehicle I saw the technician run the sidewall of my front passenger tire into the curb as he was pulling back into the shop parking lot scuffed the tire will add pic. Not to big of a deal but if I had expensive tire or rims on I would be more than upset. Wish they would have told me about it instead of not saying anything.

Ro
Review №2

Im writing this review while waiting on them to repair my routers but I am so happy I was referred here. The staff is very professional, friendly and helpful and caring of their customers. Also it is a very clean place with very clean bathrooms. I will definitely refer anyoone here. Thanks guys!

Ja
Review №3

Excellent service. Quality Brake fixed my car after some problems with another shop after an accident. They did a great job on the car at a very reasonable price. The owner Joel went above and beyond helping me deal with insurance as well. Won’t take my car anywhere else!

BH
Review №4

Great customer service, matter of fact perfect. quicm service as well id highly recommend this business to anyone!

Ro
Review №5

Quality Brakes and Alignment performed as I expected. The work completed was done in a professional manner and in a time frame that was acceptable. I have had other work done from this company and they always performed in a professional manner with quality work and taking great care of their work along with the needs, wants and desires of the customer.. When you have an issue with your vehicle and want to have it fixed one time correctly, there is only one place to go and that place is Quality Brakes and Alignment.Roger Neumann

Re
Review №6

They did a great job on fixing my rotors.

Li
Review №7

They do a great job with Front end alignments as well as more extensive repairs. Had to have my entire front axle replaced recently. Very professional, explains details, makes recommendations and does NOT attempt to take advantage by upselling or overselling what you need. So many shops will try to pull that, especially with women, but not Quality!Owner went above and beyond when we realized the extent of my recent repair and that my car would have to stay overnight. I might add they keep a lot of parts in stock, so they can complete repairs quickly. Will ABSOLUTELY continue to use Quality Brake!

Ch
Review №8

This was the first time weve ever used Quality Brakes and I will say this wont be our last! We were referred to them by Whitney and a Jason over at D&S diesel in Burleson. Quality Brakes really prove that they care for their customers. Their customer service is exceptional, which is rare these days. The quality of work is outstanding. We took in a vehicle for an alignment and they exceeded out expectations in quality of work and price. Well definitely be back!!

Da
Review №9

If I could give them 10 stars I would ... Best place in town ... I have a tricked out Honda CRV ... They did the work and wasnt quite right ... Took it back and they spent half a day working in it without charging me extra and did an awesome job ... Good people ... Even gave me snacks for my wait ... Would 100% go back again ... Thanks guys for your dedication for making my girlfriends car safer.

Ma
Review №10

Great shop... can help with almost anything. They have worked on multiple cars and trucks for me, even when modifications and some creativeness needed. They have my business for good!

Bi
Review №11

Great Place to get your frontend fixed. Great price and short time to get the work done. I have 177 K miles on my car and now it drives like it is bran new. I will be returning and telling others to go here.

Jo
Review №12

Fast accurate service quality and affordable !!!

As
Review №13

Good guys that know their stuff. Not upsale you on unnecessary items. Highly recommend.

Ja
Review №14

Did quality work. Advised me the suspension adjustments that needed further attention that couldnt be taken care of at the time of alignment. Joel called a time later to check how the truck was doing and was very professional and offered his assistance with any of my needs and concerns. I will return for future business withe them.

Br
Review №15

Excellent customer service with no hassle, even for specialty vehicles...

gl
Review №16

This is an awesome repair shop. Friendly and honest.

Br
Review №17

Very pleased! As a rule, I dont like mechanic shops because I dont trust them. Happy to say that I found a good one! Had a broken sway bar link when I took it in. Had it back the same afternoon, all fixed! I feel confident that they checked to make sure there wasnt anything else that would be a problem soon!! Highly recommend!!

Ro
Review №18

Excellent service at a fair price. They stand behind their quality work and take care of any issues. Great place to have your vehicle taken care of.

Ma
Review №19

Leave My 2006 Dodge Ram 3500 To Be Alignment Because It Pulls Right And Just Straightens The Steering Wheel. And they didnt solve my problem, and now the problem is bigger. She pulls a lot more than before he took her to this place.

Na
Review №20

Great folks doing great work. Nice facilities.

Wa
Review №21

I just had front end work done on my 2003 Ford Ranger. It had a popping sound when I turned or hit a bump in the road. It now rides and drives much better.I have used Quality Brakes and Alignment three times now and they always do an excellent job.My Granddaughter will be getting this pickup soon so thanks guys for a job well done.

Sc
Review №22

Joel and his team have always been the best. During this crisis they are still here to help. The waiting area was clean and disinfected. Every possible attempt to keep us safe was made. Thanks for all your help!

Ro
Review №23

I have had many years of being a satisfied QB&A customer. I highly recommend their professionalism and quality at a reasonable value. You and your family deserve the safety and peace of mind of a QB&A serviced vehicle. Thats what its all about...

Ma
Review №24

Good, honest people who do good work.

Mi
Review №25

Great PRO service!!!

Mi
Review №26

Excellent service, super clean shop and very thorough. Good local people that are honest and do it right.

Am
Review №27

Fast service, great pricing, and quality work

Cl
Review №28

This might be the most professional business I have ever done business with. They delivered first class service at a great price exactly when they said they would. The service was as good as ( maybe better) than the dealership. I am grateful to have such customer service oriented business here in Cleburne. I will absolutely be back.

Ev
Review №29

Good job

A
Review №30

I had the alignment done on my RAM 2500. They are great to work with and very professional. The work was completed in a timely manner and customer service was exceptional. Even with my truck being under warranty and I use the dealership for everything else, Quality is my choice for brakes and alignments hands down.

Jo
Review №31

I took my 2013 Camry into Quality Brakes with almost 100,000 miles, with the brake pedal almost all the way to the floorboard. I was expecting a full brake job, but was surprised when I was told I only needed rear pads. As a result I only paid a fraction of what I expected. These were the original brake pads. They did a great job. My brakes work like new again. This is the second time for me to bring a car in to Quality for brakes. I was satisfied the first time also. The owner and employees are extremely courteous and helpful. They only do the work that is necessary

Li
Review №32

My van had severe issues resulting in 4 brake jobs in 2 years. This latest time I decided to try Quality Brakes & Alignment based on the other reviews. I was not disappointed. They thoroughly explained the issues they found, charged a fair price, and went above and beyond by delivering my van back to my home when I was unable to go pick it up. They also guarantee their work. I would definitely recommend them to anyone needing brake work.

Do
Review №33

We always know that we can trust Joel and crew to do a thorough job. Their honesty is appreciated. They work hard to do good work in a reasonable time. Thank you!

ke
Review №34

Joel and his staff are awesome. They do great work and treat you like family. I have been a customer for over 20 years!

me
Review №35

Professional, thoughtful and honest

To
Review №36

Will never go anywhere else for brakes. Most honest place in Cleburne!!! Love the owner too. Very friendly place have your brakes serviced.

Pa
Review №37

My truck shuddered severely when applying the brakes. My brake rotors were warped. They got me in right away, turned the rotors, smoothed out the brakes, didnt try to sell any more than what I needed. I will take my vehicles there for all brake work.

Ad
Review №38

Very professional, quick and my son enjoyed the special treatment to choose a movie while we wait.

P.
Review №39

Best shop around ! Diagnosed car quickly, repaired my cadillac the same day. Joel & his staff are friendly, honest, and all around great people. I finally found a shop I will let work on my vehicles forever !If you want Quality work, parts, at a good price go to Quality Brake & Alignment. They wont let you down.Thanks again Joel. My cadillac drives like a dream...quiet and smooth !

Je
Review №40

I havent been here but called there to get information for my fiancès mother. They were very kind, helpful, explained where they re-located to and other info needed.

Li
Review №41

Great staff reasonable fast and surprisingly they call you after your repairs make sure you are still satisfied and not experiencing any problems. Great place!!!!!

de
Review №42

Being an out of towner, this place recommended top stars, so I had to see myself...great c/s, I got to explain what was wrong and then they went over what was wrong with vehicle, great attention to customer needs. I didnt have to wait 3hrs...make any appointments, and find out they havent had time to look at my vehicle. I recommend this place if anyone needs brakes or alignments done.

Le
Review №43

I drove all over Cleburne, Burleson and Alvarado trying to find out whats wrong with my trucks steering. This is the only place that figured it out. I will never take my truck anywhere else.

Le
Review №44

Have been going here for years, before I even had a car, I would always go with my daddy. And ever since, I took notice how polite the service was. I am still pleased with the service, courtesy & job well done. Will not go to another location.

Je
Review №45

Great guys to work with. I took my 1965 Mustang and they did a great job aligning the car

Fa
Review №46

Thanks for a will done job.

Be
Review №47

How great to do business with a company that has integrity, which is very hard to find anymore. When I had a problem after some work on my Tundra, they accepted responsibility and corrected it . Thanks to a Great Company!

Di
Review №48

These guys are the best. Superb service and quality workmanship. Something hard to find these days. I wouldnt take any of our vehicles anywhere else.

Ed
Review №49

They wouldnt service me without an appointment or leaving my car there....I simply cannot schedule my car because of my floating work schedule. So, I took my business somewhere else.

Lo
Review №50

Very professional business.

Gu
Review №51

Great quality service! Friendly honest staff, they gave a no compromise estimate within minutes and no appointment needed!Edit* I ended going back for the brake service for my pickup truck after initial estimate, work was done as offered on a timely manner and great quality!I will be going back for future needs.

ve
Review №52

IF ITS NOT STOPPING OR NOT TRACKING THIS IS THE PLACE TO GO. THEY FIXED TMY GRANDSONS JEEP AFTER HIS TRIPS THROUGHT THE MUD.

Sh
Review №53

Best brake and alignment place in Cleburne tx hands down. The owner Joel and his staff are awesome and the prices are very reasonable . I highly recommend everyone that needs brakes and alignments to go to this business . They are very honest and reliable. Great customer service.

Re
Review №54

I took my car there for some issues. One main problem was to change my thermastat and my wiper arm. They were very polite and gave me a ride home while they worked up a cost to do so. After I got the call it was $700. It was just to expensive to me. If they can bring the price down, I would give a much better score.

Br
Review №55

Great place, good customer service and prompt services rendered

Ju
Review №56

Wonderful people, great service and even better pricing! I will definitely be coming back.

Is
Review №57

The workmanship par excellent, friendly, timely and professional. Will recommend to all.

Ro
Review №58

Always qualify service

Bo
Review №59

These guys are incredible. Great service with a smile. I would highly recommend all they do.

Er
Review №60

Good and friendly great service 👍

Ri
Review №61

Nice Clean Shop At anew LOCATION. Owners and workers are very friendly and no what you need, Providing Excellent Service at a Fair Price. Smith St. at Hillsboro, Cleburne, Tx ., 1/27/21 I took my 07 F150 in for breaks. had an appointment, they started 10 min ahead and I was gone in 2 hrs. Excellent job and I will return. Besides that I really Like JOEL & Steven and their crew. Thanks for the good service. RRC

Bo
Review №62

Bad job pulls to the right.

Do
Review №63

Excellent and very honest service !!!! Thank You guys :)

Ja
Review №64

These are bunch of good people that know what theyre doing and And theyre fair and honest.

Jo
Review №65

They really care about what they do. Every once in a while I find people I love doing business with. In todays world it seems to be hard to find people who are committed to quality workmanship. You can trust Quality Brake & Alignment.

Da
Review №66

Fair and honest when it truly counts.

Ho
Review №67

Super fast and threw in an extra bonus

Ro
Review №68

We ve dealt with Joel and Steven for many Years, on man different Vehicles with many different Issues. They have yet to let us down and well always use them when in need of their Services.

We
Review №69

Joel and the team at Quality Brakes always goes beyond expectations. Great service and professional staff

Ed
Review №70

Excellent service and customer care!

Jo
Review №71

Great job, recommend to all friends

RO
Review №72

Good prices and quick work.

Ro
Review №73

I was completely satisfied with the work they did on my 2007 taurus,very friendly employees

po
Review №74

They did an awesome job on the vehicles that I have taken.

St
Review №75

Same day service from a great group. Thanks quality. Ill be back.

Ro
Review №76

👍

Se
Review №77

Good place for alignment 👍👍👍

Ja
Review №78

Great customer service with outstanding leadership and employees

My
Review №79

Great job at a fair price

Am
Review №80

Great service from beginning to end!!

Ke
Review №81

Good honest people

Va
Review №82

My friend went here. Nothing was wrong with her breaks . I think they are an honest company.

Sh
Review №83

Good honest shop.

Ry
Review №84

Great people

Information
89 Photos
84 Comments
4.8 Rating
  • Address:210 W Smith St, Cleburne, TX 76033, United States
  • Site:http://qualitybrakes.net/
  • Phone:+1 817-556-2455
Categories
  • Brake shop
  • Auto air conditioning service
  • Auto repair shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations