Contacted BBB to help me resolve an issue I had with Hertz. Eventually this was settled before the deadline date BBB gave them. I will certainly use this option for assistance again, if needed, in the future. It gave me confidence that I (living in Canada) can ask for help with an issue I cannot solve on my own.Thank you BBB West Florida.

The BBB helped me resolve an issue and receive compensation to my case in a timely manner. The website is user-friendly and I had a specialist (Mrs. Ciotuszynski) follow up with emails during the whole process. It was encouraging knowing that I had this renowned, ethical organization on my side.

Excellent service. I submitted my dispute related to a travel agency and they provided on time response, follow up with the agency and helped me get my refund. Truly appreciate your service. Thanks for all your help Trina Doornbos!

It never occurred to me that the BBB would respond so quickly. I had actually already cancelled the credit card so that the merchant could no longer debit my card. And just a couple of days after contacting the BBB the merchant refunded me the funds and cancelled further debits to my card. I was amazed at how quickly the BBB was able to resolve the situation.

Whenever I had a consumer related issue, for whatever reasons, where I felt I was not getting moneys worth and/or customer services has failed to live by their promises, the BBB has been there for me. BBB have mediated and find resolutions where the I thought I was going to end up losing money. Companies dont want to look bad with the BBB because it costs them consumer trust. I am so glad the BBB exists to help those who cant afford legal services or a voice.

My experience with BBB was outstanding. After filling out their form and provided documentation about my complaints with Miracle Ear, they resolved my issue to my complete satisfaction in a timely and professional manner. I was very surprised at their success.When I first contacted them, I really didnt expect anything to happen. But that was not the case, not only did they acknowledge that they received my complaint but assigned a very nice representative who contacted me andstayed with me, and updated me periodically. Great work!

Great service and responsiveness. Its always nice to have extra help as a consumer when concerns arise as they do on occasion. Thank you.

If any of you out have not figured it out yet the BBB is a giant fraud. They charge for services that are free public record and can be done in minutes that they charge for. They are only looking to make a buck. The more you pay the better your rating. If anyone thinks that a good rating on BBB is valuable you have lost to the interweb.

I was unable to get the proper credit owed to me by Dollar Rental car, although for months I was told I was due the $96 credit. No one knew how to do it and kept pushing me off. I contacted BBB and received my credit within 10 days. It was a miracle someone knew how to do the credit. Thanks BBB

Gale Force Roofing and Restoration is an amazing company to work with starting with August, Chris and cant forget the amazing crew. August is the best at explaining the whole process from cost to color choices and the expectations. I am amazed with the work the crew did. I am in love my new roof and recommend their services to anyone interested in replacing their roof

The BBB has helped me twice get satisfactory resolutions from businesses that provided less then satisfactory service. The process is easy, fast and allows you to relax while an advocate takes care of your concerns. Thank you BBB for helping keep businesses in check.

I am grateful to the Better Business Bureau in helping me to resolve an issue I had and had been double charged. And I wanted my refund credited back to my credit card. Praise God, I got it. All got resolved and I got my full refund.Thank you, BBB, for your help. Not sure if it was BBB Serving Florida was the one or another BBB! But they helped resolved it quickly and I received my FULL refund (credit) back FAST! Thank you, all! :-)

I was having issues with Hertz refunding me for buying a 361.00 replacement for their vehicle. Thy promise tht thy were going to refund me once I return the vehicle. In other words almost a month went by after i went through all the channels they told me to through to get my refund...Once i never heard from them anymore about my refund, i turned to the BBB. Once I ooened my case with the BBB they kept me updated each step of the way until Hertz finally responded to thm about my case. Long story short, through the BBB i was about to get my resolution through thm about my refund which I should be receiving 5-7 business. The BBB is awesome. Thanks

Excellent service! very efficient. Resolved my issue quickly. I was able to get credit for product that I never purchased.

I can tell you that Frank at AutoStyles is one of the most ethical companies that I have ever had the pleasure to deal with. I would suggest them anytime you want quality audio installation . They go the extra mile for the client which was me! Boy am I thankful.

I ordered books about the Keto program. They stated money back 100% within 60 days. Once I began to read the information it became clear to me that I could not afford what it would take to plan and cook meals. Therefore, I sent the books back for complete refund. The company failed to refund the S&H. The 100% guarantee said nothing abut you had to pay the S&H. With the help of the BBB I did get the S&H refunded. I advised the company their sales pitch said nothing about having to pay the S&H. I offered the information to them if not going to refund S&H then they need to say that in their sales pitch. Yes I did get the S&H amounts back. It is just a shame that I had to get the BBB involved when their sales pitch never mentioned no refund S&H. Not sure how they are doing their sales pitch now. I delete their emails as soon as I see who they are. Thanks to the BBB for their help.

BBB is amazing. After 5 months of unresponsiveness from pool company BBB was able to contact them and get us a replacement water heater.

When I recently had issues with a local vendor I submitted a claim to the BBB. Within a day they had emailed me and were making contact with the company. Their involvement in my case was paramount. Companies care what they think because consumers look for their grade when deciding upon a vendor. I have closed my case because I did get the full refund I was requesting. Thank you BBB!!!

I am very thankful that consumers have resources such as the BBB (Serving West Florida) to assist with issues involving commercial businesses. It is the best way to mediate and resolve issues with amicable outcomes.

I greatly appreciate the integrity that the BBB brings into play when dealing with a uncooperative business. We had a valid request for refund from a car dealership that had gotten to a point where they denied our claim was refundable, and wouldnt respond at all to our inquiries.It took two days after posting a complaint with BBB to get our situation resolved to our satisfaction. Clearly the dealer didnt care much about our position until the weight of the BBB came into play. It is comforting to know there is still a valid consumer protection group available to assist with these matters. A big thank you to BBB for their assistance.

The Florida BBB was a great tool to assist me in resolving an issue that I had with our water softener treatment system. They followed up with me on all stages of my complaint, the issue was settled and we were very happy to have the BBB on our side.

The Better Business Bureau of West Florida was a beacon of hope to me at a time when my options appeared limited and the likelihood of a satisfactory resolution seemed nigh on impossible. I had signed a contract for leasing an apartment. The leasing office made a mistake - but did not want to return the application and administration fees. BBB reacted quickly and professionally. I am eternally grateful for BBS service and help.

Assisted me with Protect My Car scam, and I received my money back. Not all, but the significant portion. I think alot of us forget to us them as a support or finding out the truth between consumers and corp business. That steal our cash and feel left untouchable. I will refer my friends and family, most of whom have never heard of The BBB.

The BBB has helped resolve issues for us twice within the past year.They are very helpful and in both cases we had positive results.

The BBB did a great job with trying to help me to facilitate a solution to my issue with PODS Moving & Storage. I would highly recomment them again for any help that you may need when it comes to conflict resolution and a large business or company. Thank You!

I was trying to get off a companys mailing list but hit a dead end on its website and on its telephone tree. BBB stepped in and contacted the company. It was painless.

BBB is exceptional in bridging the gap between consumers and businesses. I can trust them to advocate on my behalf to ensure my concerns are addressed effectively.

After attempting unsuccessfully to resolve my issue with the merchant and credit card company for several months, I contacted the BBB for help. They responded to me quickly (within 24 hours) and were able to resolve my problem within two weeks. Impressive! Thank you!

They acted promptly. Thanks to their mediation effort the other party starting to pay attention to my needs. Their intervention was a good interim step before having to explore a legal challenge.

So happy and relieved by how quickly BBB resolved an issue with a scam company hacking my credit card for a false charge, then sending my info to a collections agency when I wouldn’t pay for their con. My credit score is my most valued asset and BBB had the matter resolved in just days! All I had to do was post my side of the story, along with the name of the company, and they took it from there. BBB made a stressful situation so much easier.

Better Business Bureau (BBB) is an organization that represents and enforces good business practices for both consumers and businesses alike. As a country which prides itself in free enterprise, we must continue to adhere to honest business practices that promotes great consumer relations which is the foundation of any successful organization. The BBB serves as a beacon that continues to help reputable organizations maintain their success and the consumers that support them! Thank You!

Trina, from BBB was fantastic, she resolved my issue very fast and to my satisfaction.Great Job TrinaThank you!

I had Fortress Roofing repair my flat roof and cant begin to say how pleased I am with them! Customer service rep. Robert made sure that the job was done correctly as well as being professional, friendly and helpful . I highly recommend using this company for your Roofing project.

Wasnt that helpful. Couldnt communicate with the business. They could have done more research. But theyre good with following up with me

After almost 4 months of phone calls back and forth and innumerable hours on hold trying to resolve my issue with a business that took out an unauthorized $8000.00 loan in my name for products and services I never purchased nor received I contacted the BBB to report the company. Thanks to the BBB I got the full $8000.00 refunded and the entire issued was resolved within 4 days.

I have recently had 2 issues with 2 different companies, and BBB has been fantastic at helping me get my issues resolved. They are very prompt, and follow up in a timely manner.

Anytime I have trouble resolving issues with a company, BBB is great and helping getting them resolved and fast. The companies dont like to be contacted by them, that they have received a complaint so they definitely act. Having them step in and get communication between all parties is so helpful otherwise some of these companies dont care or respond to the customer. Thank you BBB.

I would like to thank the BBB of West Florida for stepping in and informing the American Tin Company of my complaint and pushing them to address my concern. The response from the company was within days of my calling the BBB after several days of back and forth on my own. It has been resolved to my satisfaction and I am again thankful to the BBB.

It is always great to have an advocate that doesnt cost you money to get a company to work with you to resolve an issue.

I had an issue where my emails to an American company were seemingly being ignored. I contacted the Better Business Bureau having found them in a Google search of the company name and they contacted the company on my behalf and got the communication flowing. I got the customer service result I wanted thanks to Better Business Bureau

I hired a local company to remove and replace one of my two home air conditioning units. When the unit was inspected by a Hillsborough County inspector it failed the inspection and the company that installed the unit was notified. For two months I called the company each week to ask when they planned to make necessary repairs but received no response. Two months after the failed inspection I contacted BBB and filed a compliant. Within a week of my BBB compliant the sent out a crew that make the necessary repairs and the following day the county inspector passed the unit for inspection. I dont think the company would have responded without the help of BBB.

I want thank Better Business Bureau Serving West Florida for their help against this furniture company. The furniture company does not stand behind their word. So I got BBB involved this case got solve and I got what was promise to me.

Very responsive. After four month of trying to obtain a refund for unwanted auto service contracts from a supposedely reputable auto distributor, BBB was able to accomplish it in a couple of days. I am relly thankful for their efficient and quick response to my plight!

I needed assistance with a rental car agency and BBB helped to reach the agency and obtain a mutually satisfactory agreement. The process was simple, transparent and I felt in the loop throughout the entire process.

I had issue with Thrifty and they rejected my request to adjust the bill even after multiple calls with escalation. I decided to post it in BBB and after review/verification it got approved by BBB. Without me spending time in making calls, the issue got resolved by BBB. Thanks to BBB for making the process smooth and easy for people like me.

Stayed in touch with me as to status of my complaint. appreciate that i knew you were working to resolve my dispute. thank you

I was so impressed at how quickly you resolved my issue. If it wasn’t for your involvement, I’m sure the company would not have issued me a refund.Thank you, Maria NYC

The follow-up and follow-through were excellent. I expected my complaint to languish for several weeks while I dealt with and entity that was giving me the steamroller. Not so: BBB responded promptly; contacted the company with my complaint and grounds; and followed up with me to see if the company was responsive. I was so impressed with having regained only half of the money lost, that I told BBB I would just have to chalk it up to experience, and let the rest go because I felt foolish at having been trapped. As I did not state complete satisfaction with the result, BBB continued to follow up and I have at last received all of the money (about $358.50) removed from my account. Though the prompt response, follow-up, follow-through, and customer service were superb, I felt most encouraged by the advocacy shown me by BBB. Thank you, BBB!

They did a great providing a platform to hash my issues with another company.

This BBB helped me to resolve a dispute with Plumlee Vacation Rental who didnt answer my emails for a partial refund. After 2 attempts I eventually received my refund. Susan Scott was professional and courteous to me and responsive to my questions. However, I gave this BBB 3 stars, because the system heavily censored and edited my complaint, but more so, because my husband wasnt able to leave a review, despite the fact that he only visited us for the weekend, but wasnt present for all the nightmare issues my daughter and I encountered. After I received the refund, Plumlee banned me out of vindictiveness, sent me a nasty email as if I did something wrong, I did not. All the problems were theirs, which they confessed, apologized resulting in a refund. I think the BBB should have allowed my husbands review which was an important warning to others, that if they should complain via the BBB, they run the risk of getting banned by this company who cant take criticism or complaints. The overdone censorship that favors the business and not the consumer, connected to the multiple issues I encountered were suppressed by this BBB to help warn others from this shady business. Thats the purpose of reviews. My complaint is published but was heavily edited and censored to protect the business, which tells me this BBB has a bias. I dont think that was fair or ethical on their part as anyone reading will not know how this complaint actually did end up.

B3 Medical in Riverview double-charged me for items that my Supplemental Insurance had already paid. When I attempted to get my Refund, there was always a problem, i.e., the Chief Medical Officer wasnt available or the person who authorized refunds wasnt in the office etc. Id even filed a claim with my Supplemental Insurance. Their Rep wrote B3 Medical and called. This continued for 5 months. Nothing was working, UNTIL I contacted BBB. This is ONE organization who gets action. Within 2-3 weeks, Id received my refund. A big thanks to BBB!

The BBB promptly responded to my complaint submission and successfully mediated an agreement that was mutually satisfactory. In addition, the activities were well documented within the system.

The BBB acted swiftly to help me clear up a dishonest charge from an email marketing company that uses deceptive advertising practices. The BBB definitely helped in an admirable way.

The BBB took care of the issue and it was resolved within a few days. Im so pleased that they were able to help me so quickly.

After many phone calls and emails, Hertz would not release my money for a reservation hold. This went on for almost 2 months. With in 24 hours of filing a complaint with the BBB my money was released and back in my bank. I am so grateful for the work that you do. Thanks so much!

I purchased a sofa and the optional fabric protection from Rooms To go. After waiting three months for delivery, it came with a defective cushion that had a stain in the fabric. They sent a tech out to look at it and he tried cleaning it with a solvent then drying it with a hair dryer and burned the fabric and made it even worse. It was not a stain, only a defect spot in the material. I then requested a new cushion and a refund for the protection plan. It took a month for a new cushion that didnt match the other two and over two months and still no refund or any help from R T G. Their customer service is the worst I have ever dealt with and will never purchase from them again. I finally asked the BBB to step in and help me get this resolved , their communication was great and easy to follow and within two weeks, I received my refund and a new complete replacement sofa. At least this time, R T G did inspect the replacement sofa, had it wrapped in moving blankets instead of cardboard and also put it together for me. Thanks to the BBB, I am now satisfied.

After being told by a Tampa car dealership that there was nothing further they would do to address a concern I had with my certified, preowned vehicle purchase, I filed a complaint with BBB West Florida. Within 3 days, the dealership called me to resolve the matter. I would like to thank BBB for helping me, very much appreciated!

I wrote a complaint on a Thursday and received a response from the BBB the next day indicating it was sent to the Business. The business called on Monday and our dispute was settled. Not only was it nice to know I had somewhere to go with my issue but also they would answer and followup! Highly recommend.

Thanks to bbb I finally got my refund from reid technologies . He promised for 4 months to refund. I finally got ahold of bbb and got my refund so thank you bbb for your help.

These people are lifesavers. I got very quick responses and resolutions. They follow up for concerns I have, they are amaaazing! I cannot recommend them enough if you’re having any issues/problems with a company.

Quickly addressed my issues more than what I assumed and with results! Thanks

Honestly Keeping Fair what it is Fair, especially when you have a multi billionaire company, bullying you or just not really worrying and giving attention to what is yours because they have another million Customers. Thank you BBB honestly, you are a blessing..

BBB helped me to get AnyDesk Florida office to cancel my contract, which they refused to do, citing their policy of requiring a 90-day notice (buried somewhere on their site). While BBB may not have authority to require changes, they provide visibility to negative feedback, which can motivate the company to make changes.

After fighting with the car dealer for 6+ months, I contacted my local BBB. . Within 2 days I started getting favorable responses from the dealer. . Im still waiting for the final resolution, but they assure me its coming. . Im sure my BBB complaint had much to do with that.

I received a full refund and my membership with Staysaver vacation was canceled, the BBB was wonderful, communication was great. I am very satisfied with the results ☺.

I was unable to get resolution from the business, so I contacted BBB and got the problem solved. Thank you!! Its reassuring to know we have this option.

While reviewing my credit card statement, I found three unauthorized charges, totalling over $200. I did not recognize the three company names. I searched the internet and found that two of these separate companies were associated with free samples from one company offering a free bottle for postage cost only. The third company was not a company I did prior business with, but I suspected my Visa number was sold to them by the first company. It was the Better Business Bureau website that helped me find our who these companies were. All were rated F! I filed claims with BBB and almost immediately got refunds from the first two companies. The third company turned out to be in another state, so my BBB representative forwarded my claim and again, I received a refund within days. This was my first time using the BBB services and I was truly impressed. My refunds came faster than expected, and my rep, Tania Y, provided constant communication throughout. Thank you to Tania and the BBB!

THE LEVEL OF CARE AND CONSIDERATION RECEIVED FROM BETTER BUSINESS BUREAU WAS TOP NOTCH. THE TRANSACTION WAS VERY SMOOTH AND EASY. THERE WAS NO RED TAPE OR CUSTOMER AND CONSUMER ATTACK. ROOMS TO GO GAVE ME RESPECT AND OPEN COMMUNICATION. #ROOMSTOGO #BBB THANK YOU FOR YOUR SERVICE AND BEING TOTALY AMAZING. I AM A 100% SATISFIED CUSTOMER!

Using BBB has helped me solve 2 huge issues regarding an auto loan and a credit dispute. Both were resolved in a timely manner and I was able receive the resolutions I requested for both disputes in under a couple of weeks. Sometimes when you don’t get the answers you want from whatever company you are having issues with and you feel like you are at a roadblock, I strongly recommend BBB. Anyone reading this review, please don’t feel like like you are alone dealing with these corporate companies or feel like you have to give in. Reach out to BBB because, you have rights too! Thanks BBB.

Thank You BBB!!! Its amazing how you were able to help me out!

This is not the first time i have requested assistance from the better business bureau.... they have a way of notifying any particular company of the importance of communication between a customer and the business.. once the better business bureau is involved, a resolution is imminent from that particular company... the bbb lives up to their reputation...

The BBB was quick to respond to my complaint, and helped me get it resolved. I would definitely use them again should the need arise.

Better Business Bureau provides efficient, simple and user friendly way to voice complaints about business quality of service. Cases with BBB result in fast reaction from the company involved. BBB also provides a follow up. Very appreciated.

The BBB was a significant help in my dispute with a roofing company MR ROOFIX.My complaint was communicated to them and helped me recover my $3,000 deposit for a roof repair that was never started.They were very timely in their communication to me and to the owners of MR ROOFIX.The matter has been resolved.

Thanks to the BBB’s quick response, the company I was in dispute with resolved the issue immediately. I had contacted the company several times with the same documents I provided the BBB but to no avail. As soon as they received communication from the BBB, they reached out to me the next day and did the right thing! This is a wonderful service, available to all and costs nothing. I will definitely contact BBB again should the need arise.

BBB is quick on responding to my complaint by sending my request to Great Jones LLC. Excellent!

THE COMPANY LACKS COMMUNICATION WITH IN THE COMPANY. THE MANAGEMENT DOES NOT KNOW WHAT THERE EMPLOYES ARE WORKING ON. TOOK ME THREE MONTHS TO GET MY AIR-COND. INSTALLED COMPLETELY. ONCE INSTALLED ITS A BEAUTIFULL THING.

I had the hardest time getting PODS to take responsibility for one of their drivers damaging our neighbors concrete. Several months and dozens of emails were completely ignored until the BBB got involved. Thank you so very much for your assistance.

Easy to file a complaint and the follow up from BBB was great. If I ever need to have a agency cut through the BS of non returned voicemails and emails I will use them in a second!

It wasnt so much that the BBB helped resole my complaint as it was me, posting my complaint against Dollar Car Rental all over social media, that I feel spurred them to respond and eventually refund their charge. Before that, Dollar Rental ignored my requests and did not respond to my complaint. So, I guess the fact that the BBB exists and carries some weight, perhaps nudge Dollar Car Rental to finally acknowledge and respond to my issue.

I was having a major issue with Hertz car rentals. After fruitless attempts to solve it on my own and being repeatedly blown off by Hertz, I turned to the BBB. Within 4 days of filing the BBB complaint, Hertz corrected the billing issue to my satisfaction.

Better Business Bureau West Florida was very instrumental in getting an issue resolved with another business. If it were not for them, the business would have continued to ignore me and my issue would have never gotten resolved. They encouraged the business to respond and resolve the issue promptly. They have wonderful customer service and really work with the consumer. Thank you so much Better Business Bureau West Florida.

West Coast BBB did nothing. We bought a PV Solar inverters and panels installation from SOLAR SPECIALIST in 2013. 10 year warranty on parts 5 years on labor. When the system stopped functioning 5-6 years after installation, these tricksters at SOLAR SPECIALIST (Chris Greene, pres) did not fix it. They confirmed with BBB the warranty described above and the customer is correct. Also that even though the 5 year warranty on labor was expired they still tried to fix it at no charge. As if they were being honorable, but havent fixed it for 6 months and counting. Where else are we suppose to go to get this working!? We paid them 5 figures to purchase this system... who else is suppose to service it!? Now were stuck with a system that does not work, that we paid a lot of money for, with a unscrupulous company SOLAR SPECIALIST, and... the non profit entity that makes 215 million dollars a year, called the BBB, states they can not do anything and case closed.

BBB of West Florida helped us with a dispute and we were refunded what was due to us. They did not stop their investigation until everything was resolved. We are grateful for their diligence in seeing this through.

I contacted the BBB and requested help in getting a company to make good on its obligation to my deceased fathers estate. This seemed to be a cut and dry issue, however the company in question never fulfilled its obligations under the law.After over a year of being told they were working on the issue to no avail, I contacted the BBB and within 1 week I was contacted by a representative of the institution and they said they would personally insure my issue would be taken care of. That being said, it still took nearly 2 months to cut a check for $189 to make my dads estate whole.I would love to name the company so others would not use them, however, that would seem trite. Simply stated, the BBB rose to the occasion and quickly assisted my legal claim. This is the second time I have requested their assistance, and both times the problem was solved.Thank you for supporting the little guy. God Bless

The moment BBB staff Rhonda got involved everything from contacting the vendor to multiple follow ups with me was handled. BBB did a wonderful Job where the vendor settled the matter and gave me back correct refund to resolve the issue. BBB and Rhonda are the best they serve the consumers well.

Always a pleasant experience when dealing with the BBB. Always quick to resolve and super helpful. 10/10 would recommend if you have any problems with shipping for any company.

I think the BBB is an amazing non-profit organization that can help navigate and mediate the complaint process when you realize that the business is not going to work with you. The business for which I filed a complaint refused to work with me until I started leaving reviews and contacted the BBB and suddenly they wanted an immediate resolution :) I also wanted an immediate resolution and I’m so glad that the BBB was able to step in so that I could receive the a resolution that matched the error. I think the BBB is an invaluable resource.

I thank the professional attitude and the speedy response by the BBB , I hope others will seek help at the BBB as they help in a wonderful

I purchased a product advertised on Facebook that turned out to be a scam. My effort to get a refund from the seller was unsuccessful, so I submitted the details of my experience to the BBB of West Florida. Within 3 days, I received a full refund. Working with the BBB was easy, and Im grateful for the result.

I had a great experience with BBB in the resolution of an issue with TRS LIMITED-LIFE CBD. I do recommend using them in reporting issues with business or companies.

I’m grateful for organizations such as the BBB that actually work on behalf of the consumer to ensure that their complaints are sufficiently addressed. What I like most is that it gives you the option to either accept or reject a response from the business that you submitted a complaint about, which is helpful because some responses are not always to the consumers satisfaction. Being able to publicly share your experience with a certain creditor or organization can also be helpful for those that may be experiencing some of the same issues.

I was having an issue with a company, and after weeks of going back and forth with the customer service (and CS actually ghosted me. Just stopped responding) I was left without any options. Someone suggested that I file a complaint with BBB. Literally, filed my complaint one day, the very next day, someone from the company reached out and my issue was resolved. I should have started with BBB but Im so grateful for their help.

BBB was finally able to resolve year-long issues with Rooms to Go. From the defective furniture to the RtG staffs complete incompetence, nothing was getting resolved until BBB stepped in. Highly recommend!

First experience with the BBB and a very positive one. They followed up with my complain in a very swift and competent manner. Their online platform allows for a continuous exchange between parties until final resolution. Thanks to their expertise, credibility, and visibility they definitely were key in resolving the issue I had with an airline company. I am very grateful for their [free] service.

They helped in my defense and the company took a different tone. The problem was solved thanks to the BBB .

Good response and follow up to my complaint.

I contacted BBB about a complaint on a company they responded fast and help me resolve the problem fast great Job and thank you

BBB Gets the job done. Just be honest and they will get you answers and justice.Short story, I bought something online, the item came to me not as described. I reached out to the seller and they made me feel like I was at fault. I filed a complaint with BBB and they reached out to the seller. A few weeks later I got money back that I was cheated out of.A+ service

I was pleased with the persistence of BBB and Rhonda Eakins in my dispute with Coast Dental. It took some time to resolve the issue and Im sure it would not have been resolved without BBBs help. If you are considering a new dentist, I would definitely stay away from Coast Dental. Thank you, Rhonda for your help. Troy B.