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Matthews Motors Clayton
11315 US-70 BUS, Clayton, NC 27520, United States
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Br
Review №1

Great customer service. No pressure dealing. Great value on trade. Not much else you can ask for as a customer! This was my first experience with Matthew’s Motors but it definitely won’t be my last! My sales rep Lewis Mathew was first class!

Be
Review №2

I purchased my car here which I’m super happy with. We brought it in for an Oil Change which fell under a 22,000 mile service. They did a great job with a great price. I’m glad I chose Matthew Motors.

Ch
Review №3

Great experience. They went out of their way to get me the best deal. I had a fairly new sales guy, Jordan Collins, but he was excellent, great follow through and follow up. He didn’t hover and always was able to answer my questions.Also 👍👍 to Keith Myers and Jerly Murph for going the extra mile to ensure I got the Matthew Motor excellent service experience. I look forward to working with in the future. God Bless!

La
Review №4

Purchasing my car with Matthews Motors was great! Having my car serviced there was totally different. My car was serviced on 9/30/21, I called with concerns on 10/1/21 regarding how my car was driving different and noises it was making after being serviced. The gentleman in the service department stated “ All they did was an oil change and a tire rotation” as if there couldn’t possibly be an issue with my car. I will be taking my car to Leith BMW from now on, the phone call with them was much more professional and they seem to actually care about what was going on with my car.

Th
Review №5

The people in the service department were informative, professional and kind. They did what the said they would do and did a great job at it. I recommend Matthews Motors to everyone. Did I mention that I bought my car from them years ago. That was the best decision I made.

Ch
Review №6

Everything was done fast and professional! And my salesman William was great!Will buy my next vehicle from Matthews Motors again someday.

Ma
Review №7

This was my third purchase at Matthew’s Motors and both transaction were smooth and hassle free. I bought my Lexus over a year ago and went in yesterday for one daughter’s car and also bought my other daughter a car. Gus was my previous salesman and this time I was able to work with Gus and Alex. Extremely professional and no pressure. Keith as the sales manager is very interactive in the transaction and willing to do what he could to make it happen. Coming from a finance background, Kim, their finance manger, made the process easy and transparent. Thank you team! I am one happy buyer of three cars at Matthew Motors and will highly recommend your team.

Ja
Review №8

A Fast and easy way to do business. Began talking to the sales team at 9:10 and negotiations were completed at 9:25. As the car was being prepped for delivery I was contacted by management to get all paperwork correct. Through out the morning I was kept informed of the progress of my delivery. At 3:45 pm the most beautiful Chevrolet Corvette ever pulled into my driveway. All this in about six hours. Unbelievable. The company exceeded my expectations big time. I have been contacted after the sale and feel secure doing business here.

Ai
Review №9

Words can’t describe how much I Love Matthews Motors. I’ve purchased a total of four cars from them, and each purchase, I received 100% excellent customer service. They work with you no matter what type of situation you might be in financially. If you need a listening ear, or just need someone to talk to about anything regarding your vehicle of choice, they are right there. I appreciate the entire staff. Stop by Matthews Motors ASAP!! I promise you, you WILL NOT be disappointed!

Mi
Review №10

This dealership is worth a stop. The customer service is outstanding. The salesman we had was outstanding and very knowledgeable. They define customer service. We bought a KIA! My wife loves it.

An
Review №11

Ive been shopping for a truck for about 4 years. I reached out to the dealership and had a response with a salesman to talk to. Brandon Williams was on the money. Sent me videos of the vehicles I was interested in. When I walked in we went straight to work. Looked at the vehicle and took it for a test drive. No pressure conversation while on the test drive. He listened to what I was looking at in the financial aspect. He went and made it happen. Im proud to say I finally got my truck and Brandon and the team were great in every step. HIGHLY recommend.

Sh
Review №12

Excellent dealership. They were very friendly and didnt cut any corners. Quick financing and great terms. I didnt give them a 5 only because I bought my car online, but Im sure in person would be even better. Id strongly recommend them and may keep them in mind for any future purchases.....

De
Review №13

Good selection of cars compared to other places. Everyone was super friendly, professional, not pushy. My salesman, Turner, even broke out the golf clubs and played a hole or two with my six year old. Very laid back atmosphere, comfortable, and we weren’t there ALL day like other dealers. I love my new SUV!!!

Ti
Review №14

Great service! Awesome prices! Curious staff in the Service Department 😊

To
Review №15

I arrived a few minutes before my scheduled appointment time and I was greeted with a smile and extremely friendly / professional employees. My oil change was completed before the time frame I was originally given (which was a great surprise). I will certainly return and tell everyone I know about this amazing experience!

Ta
Review №16

I had a great experience working with Matthews Motors. It started with a phone call with Victoria, she was Very Pleasant and thorough. I was set to meet with Alex C. when I came into the office. Alex was working with a customer and asked Lewis to assist me. He was a Great sales person to work with!!! I recommend him to assist you with purchasing a vehicle. Everyone in the office was very friendly. I told them I wanted to come back the next day just to hang out. Keith and Carlos in the finance offices were A Great Duo who took the time to explain my financial plan! I will recommend Matthews Motors to all of my friends looking to purchase a vehicle.

Ac
Review №17

Decent selection of cars but I strongly suggest that you check and change out your fluids after purchasing especially your engine oil. I purchased a decent looking vehicle from them but all of my brakes and rotors were terribly worn and my engine oil was blacker than tar resulting in poor performance of the vehicle. Beware, I hope this help.

Va
Review №18

I love Matthew’s Motors! They have taken care of me and my car since 2019! I could go on and on about my awesome car buying experience but, it’s too long to detail and still emotional for me! God led me here and I’m glad that I followed his lead! This company was truly a Godsend for me! I’m still grateful for my Audi A4 and the service that I receive from Matthews Motors! I give them 5 stars because they are a 5 star company in my book! Thank you Matthews Motors!!!

Ch
Review №19

Matthews motors was the best experience I’ve ever had at a dealership. Great customer service. The staff are very nice and help you out.My wife and I needed a new car and Matthews motors helped us out. Stress free. Definitely recommend Matthews motors to anyone.

Pl
Review №20

Eloise and Daniel were super understanding and supportive. They try their best to produce high quality customer service. Thank you for the military discount as well. Awesome crew!

An
Review №21

They are really friendly folks. They also have a great selection of cars. A great service department. The only thing that is a turn off is when you talk price they already have the sticker price figured up with all the taxes and the other stuff. So they don’t even talk with you about a cheaper price. That is a turn off to me!

De
Review №22

Both cars I’ve bought, I’ve bought from here. Staff is great. Ali was amazing!!! He & Keith got me and my dad in amazing cars with an even more amazing payment. They were very straight forward and did everything they could to help us. 110% recommend Ali!

Ke
Review №23

Excellent inventory selection, incredible warranty policy, & friendly, helpful, and knowledgeable team members throughout the entire dealership... Financing office is top notch and competitive with anything else you will find. The entire staff has a great personable, local, home town approach without being pushy or overly suggestive. This is a top tier LOCAL, independent dealership which Im happy to continue to support. I am looking forward to future purchases from Matthews Motors!

To
Review №24

I had the best car buying Experience ever here. Amazing customer service. I have to say they really do, go above & beyond.

Ne
Review №25

The end of my experience was better than the beginning...I am a returning customer to Matthews Motors and the reason I came back was because of the impeccable service I received the first go round and the willingness of the sales guy I had to get me in the car I wanted, ensuring it was a good purchase.Matthews Motors seems to pride themselves on the one-on-one personal client experience and doing the right thing by the client. This is how my sales guy was with the first purchase.This time I was not as impressed, especially considering I had been communicating with the sales rep weeks before deciding to come out. I was very detailed with what I was looking for wth this purchase, so it was a bit disappointing that initially I was basically trying to be sold a car I really didnt want. The car I purchased was not on the suggestion of my sales rep, although it was one of the cars I wanted to test drive..It was another manager who suggested I try it,so that was baffling.I just feel like my sales guy was very scripted and not well versed, didnt try to sell.All in all, I purchased the vehicle, took it home and there was obviously a huge misstep with this vehicle, was not serviced efficiently the way it shouldve been before putting it on the lot and I had to take it back for 3 days.The car is superb now, but had the maintenance been done, wouldve made everything flow much smoother.Bottom line is, dont lose your personal client touch, dont try to cut corners and lose your brand, this is how you lose referrals which is how I came to Matthews. Dont let a customer leave unhappy, only doing a disservice to your establishment and huge inconvenience to your clients. So my review is a reflection of all of this.My car is great and what I will say is Matthews will fix whatever is needed and turn things around. Dont lose your brand.

An
Review №26

Victoria and William went above and beyond to make this a great purchase for us! We drove about 2 hours to get there and it was worth every mile!They had the vehicle clean and waiting out front for us when we arrived! The process was fast & simple and they answered every question we had. They have both followed up with me to make sure we are satisfied with our purchase.I highly recommend Matthews Motors

St
Review №27

We were having trouble finding a vehicle that were liked with our credit but Matthews motors helped us and put us in a new, very nice car that were liked. Their employees were all very nice, easy to deal with.i think they wanted us top get a car more than we did. The salesman that helped us, Turner, worked very hard to help us, and we caint thank him enough.

Ju
Review №28

Always great service. Whether your buying a car, or getting maintenance done, this is the place to go. Steve really set up an amazing team. I remember when he was just in that used car lot trailer & he’s come such a long way since then. 10/10 recommend.

Ry
Review №29

I’m in the market for a new car, and comparison shopping across dealerships. Matthews is great — many of the places I stopped by had sales agents basically chasing me around the lot. It’s 2021. I can get all the information I want on the internet— I know what I want (or have a general idea what I want), and being badgered is an instant turnoff. Matthews was a perfect experience. Helpful without it being obtrusive or invasive.In addition, their in house financing is top tier. I’ve always secured my own through my bank, but their loan officer is competitive.Highly recommended, and I’ll be going back here when I finalize.

He
Review №30

Service department is top notch! Courteous and fast. Teachers get a discount! Love Matthews Motors.

Je
Review №31

They have really friendly staff. They all work with you on getting the car you like. They are great people and really easy to work with. I bought a beautiful chevy silverado that was really well priced. Im ecstatic and will refer friends and family to them for the great experience.

Ge
Review №32

Brandon was patient and kind. It was great working with him. The finance officer Ken....was very personable. I enjoyed his conversation and he really knows his stuff. He gave great advice and shared his experiences personal and business. He has such a way about him that you begin trusting him and find yourself willing to say ok lets do it. Thats a gift.

Do
Review №33

Im so glad we found Mathews motors in Clayton NC! Where customer service is number one!! We came in to look at the vehicle of my dreams a Acadia gmc Denali it was late that evening.the team went to work immediately searching for the best interest rate for our loan.also affordable payment plan. It didnt stop there the team also found a way to save us half of what we were paying for our current car insurance ! We have purchased over the years several vehicles at dealership s and never have they tried to save us money! Well at Mathewsmotors they didnt even charge me over theKelly blue book value of the vehicle like mostbusiness usually do.they showed me thepaperwork of the Kelly blue book value of thevehicle but they didnt slap that price on it!!They were way below the Kelly blue bookvalue!! Therefore making the vehicle moreaffordable for purchase !! They had me financed and insured ready to drive it off the lot all on the same day!! We drove from a little town in Stedman NC to Mathews motors in Clayton NC and it was well worth it the money we saved!! Also well worth the drive ! The team is outstanding 👍 customer service is number one! Very friendly knowledgeable and business oriented staff.they will do 💯 percent best in getting you in the vehicle of your dreams and save you money! So if you are out there searching for a vehicle I would take the time to see Mathews motors in Clayton NC also they have 2, other locations in NC .Im very happy to have found Mathews motors and the small home town welcomed feeling the staff bestowed upon us as we arrived at the lot and all their hard work that went into saving us money ! Also thankful they support our troops by using our credit unions ! Since were retiredmilitary they used ft.bragg credit union ourlocal branch for even more savings! So all thatis left to do is enjoy your vehicle ! All mydreams came true for me Im still pinchingmyself its real and yes they also contact youafter the sale also tell you to call them with any questions ! So feel confident that they will take care of you !also we purchased the extra coverage warranty so no worries! They also have the power train warranty free off charge for the life that you own the vehicle !!What ? Yes unbelievable but its real!! You gotta come see for your self !! Im proud to be aMathews motors customer for life also yes its all in writing no gimmicks they will give you all the paperwork to sign about the free warranty and the Kelly blue book value of the vehicle up front before you purchase the vehicle!! Go check it out and find out how much money you can save with honest hard working staff there at Mathews motors in Clayton NC

Di
Review №34

The sales team at Mathews Motors went above and beyond to assist with my purchase! I came in from Illinois to purchase a specific vehicle and their detail crew made it look brand new. However, their inventory is sick and I took interest in a different vehicle when I arrived. Mathews was more than patient and accommodating while I test drove and compared both cars. Ultimately I chose the alternate vehicle which was a bit more pricey, but the finance team got me an unbeatable APR (my own credit union couldnt compete!) and kept my monthly payments in a comfortable range. If you’re in the market for a great pre-owned car and awesome service, you have to check this place out!!

As
Review №35

Just bought a car from them today. All I can say is this was the BEST car shopping experience I have ever had. The customer service is outstanding. Gus was our car salesman and was not pushy and gave his time and effort to find exactly what we were looking for. Everything from finding the car to the finance deparment was seamless. Thank you Matthews Motors for putting me in my dream car, you now have a lifetime customer!

Jo
Review №36

Took my car in for a NC stare inspection. Service was performed quickly and I got a great explanation on all the key issues my car had (both bad and good). Will definitely be returning in the future.

Cl
Review №37

Excellent sales experience. The staff is open and honest and very transparent. We will be back.

Ma
Review №38

Had a wonderful experience at Matthews motors. Our sales person Lewis was absolutely wonderful. Found most beautiful car. Given a great price on our trade in, great price for new car, terrific service plan, warm, courteous staff, Lewis extremely knowledgeable, friendly, terrific financing departmentCouldnt believe how satisfied we were withentire experience. Love our new car and Matthews Motors.

Kr
Review №39

I had an amazing experience! Everything was easy and not stressful at all. I appreciate the team making the buying process easy. Definitely recommend!!!

Ja
Review №40

Would definitely recommend buying from here! Process was quick and easy and the warranty is awesome. Definitely buying from here next time I’m looking for a new car!

Jo
Review №41

Matthews Motors is a great place to buy a vehicle. They go above and beyond to help you get the vehicle you want. AJ is an awesome salesman. He is very friendly and helpful. AJ seemed truly invested in making me happy with my purchase.

An
Review №42

Purchased a 2016 Audi Q5 2 years ago, I receive regularly required maintenance with Matthews Motors and the customer service is always pleasant, accommodating and timely. Generally the dealership is not a place to return for maintenance due to excessive prices, however coupons are available with Matthew Motors which allows affordability.

St
Review №43

I brought my vehicle in because engine light was on and had a hesitation that seemed to be transmission issue. Asked them to check it out and service transmission. Well they serviced transmission and that was it. Never put it on computer to find out why engine light was on, and did not test drive to check out my concern with hesitation. They called to tell me it was done and I asked if the had checked why engine light was on and if they found out what hesitation was. They said no and they could put it on computer the next day but no time to do it today. Now my car had been at the service center the night prior to appointment and it was now 4 pm the following day. I worked 30 years at a service station and know it is a 5 to 10 minute job to plug computer in to car and get the codes.We could not leave it another day as I needed the car the next morning. So after picking it up, I went down the road and had my car hooked to computer. My issue is the transmission solenoid. Which is located right where Matthews Motor service technician were just working on my car. Inside the transmission which you access from removing transmission pan, filter and fluid. So now I just paid Matthews Motors $160 & will now need to have transmission fluid drained, and solenoid replaced. Had Matthews test drove and checked on the computer before starting, they could have sold me the solenoid, and charged a little more labor. They would have also gained a happy customer. I called a few times to speak to managers, either got a voice mail or was told he was out. No I dont want to be ripped up by someone selling me something I dont need, but if you say there is an issue and the engine light is on they should address the issue first so they dont have someone throwing out money.

Tr
Review №44

I had an awesome, beyond awesome, and even more“Awesomeness” experience at Mathews Motors. Gus and Ken are phenomenal!! Everyone was welcoming, kind, and honest!! If you’re looking for a great car dealership you have found it at Matthews Motors. This is coming from a “innyexxy” (introvert turned extrovert lol) person who usually would NEVER post info on social media! So that tells you a lot!!

Ja
Review №45

Was interested in seeing if I’m ready for a new (to me) car. I didn’t feel quite there yet but will absolutely be going back when I am. Attentive and no pressure.

Se
Review №46

Mike and John at Matthews Motors were awesome to deal with! Came in with a KBB instant offer and after 15 minutes of test drive and looking it over we came to an agreement! I highly recommend you go to them for your next vehicle transaction. Thanks guys!

Ch
Review №47

Great service. Very accommodating. Gus was awesome. Saw a car online that I wanted to look at but it was in Wilmington. They had it in Clayton the next day. Didnt buy that one but did find one I am very happy with.They will work with you on whatever you need. Jocelyn, the KBB specialist was awesome too and.

Da
Review №48

Come see Becky and Mike! They provided the most pleasant experience I’ve ever had (and probably will ever have) with selling my car. They worked around my busy schedule, kept things transparent throughout the entire interaction, and treated me like family. I honestly couldn’t ask for a better experience!I would give 10/10 stars if I could, and I will definitely be doing business here again :)

Ke
Review №49

Nice friendly service. Found the vehicle that I wanted. Found a issue with the suv which was promptly fixed! Great customer service with friendly staff!

Ki
Review №50

Service department is always friendly. I just love Elise. She always has a smile on her face.

Mo
Review №51

Matthews Motors Clayton is a life saver! I honestly did not think they would be able to help me with the credit issues that I have but they pulled through with a miracle & I drove off with a car. All of the staff was super friendly and did everything to make me feel welcomed. They really provide excellent customer service. Thanks for helping me in my time of need.

Sc
Review №52

Have been a happy customer since 2017. I’ve never received anything less than superb customer service from the sales and service departments! Top Notch local dealership!

Al
Review №53

I recently sold my car to Matthews Motors using a KBB quote. The process was simple and the staff was helpful throughout the process. Mike was very knowledgeable on the market as well as my vehicle and was transparent regarding the value of the vehicle. The figure offered for the vehicle was fair especially considering the ease of the process. Over this was a pleasant experience.

Kr
Review №54

Brandon is a great salesman. Matthew motor is a great team. Best dealership i ever know. Theyre so professional, helpful and honestly. And you will get treated like a family. Thank you so much

Me
Review №55

What a great first experience for my son and me being first time buyers! Very kind relaxed purchase of our Hyundai Sonata. Great selection of cars to choose from too! We know where we will be going for our next purchase!

St
Review №56

Scheduling was easy and appointment offered was accommodating. The requested work was completed in a timely manner and without extras suggested or advised. We will continue to go to Matthews motors. Thank you for the work you all do and the manner by which you do it.

Ki
Review №57

After having my car purchase offer turned down I reached out to Kim who went out of her way to make this work for me. Thanks to her you guys have another satisfied customer I really appreciate everything you did and the Matthews motors family for your help.

Jo
Review №58

Very busy shop, but very nice people working there! Good mechanics on the staff

Gu
Review №59

This is my go-to dealership. The staff feels like family and works well together to create a welcoming and attentive environment. They’ve been consistent in providing that over the years, and still do as of my most recent experience.

Li
Review №60

I was not familiar with the building and where service desk was. I was greeted right away and personally escorted to the right area. Everyone was friendly and efficient.

La
Review №61

Its always easy to get an appointment. The front desk staff is always so helpful and knows what you need or already had serviced.

Ur
Review №62

My salesperson, Agustin, was very helpful and accommodating. I would 10 /10 recommend him if you guys are serious about buying a car. Agustin went above and beyond in getting us the car we wanted and explored many options with us. I also did paper work with both of the finance managers, Carlos and Ken, who were both very professional and made the process very easy. Overall I would recommend Mathews Motors to anyone seriously looking to get a car. Just know what you can and can’t afford and the staff will help you get perfect car for you.

Da
Review №63

Great Service! Staff Got me in and out quickly and really took care of my Vehicle!

Ja
Review №64

Matthews Motors was a great choice for me.. I appreciate that kind of dedication and commitment to satisfying the customer..

Ki
Review №65

On March 6, 2021, I purchased.a beautiful Jeep Cherokee Trailhawk. My experience with Mathews Motor employees was excellent from start to finish. I felt very welcomed upon my arrival. All of the sales men that I worked with treated me with respect, and was very attentive to any concerns or questions I may have had. A big shout-out to Mr. Hunter and all of the other sales men that help purchasing my car a reality. I highly recommend Mathews Motor to anyone looking to purchase a car at this time.

Bo
Review №66

Mike was great couldn’t believe it and I’m still shocked they are paying my car off great company to deal with if you’re looking for a car this is the place to go!!

ve
Review №67

I am so thankful for the Professionalism I received at Matthews Motors. From the first contact to the last Sales Agent, Finance Manager. We were really impressed at how quickly they worked to get us in a Car. When Kim called me I told her what kind of vehicle I was looking for, the down payment I could afford, and the monthly car note I want. Matthews met all expectations. I’m really impressed and will be recommending them . THANK YOU MATTHEWS MOTORS.

Ni
Review №68

Outstanding personal attention to my car buying needs! Have been a customer and recommended others. Excellent choice of used vehicles.

An
Review №69

Yesterday my wife and I purchased a 2017 Nissan Pathfinder from Jaylen at Matthews Motors of Clayton. We are absolutely satisfied with our experience at the dealer. There was a noise coming from the vehicle and the service is taking great care of us getting it fixed. Thank you Matthews Motors for such top notch service!

Al
Review №70

This was our first time buying a vehicle out of state. We found what we wanted on their website and Ali at Matthews Motors made things easy including having the car delivered to us. Ali was very helpful, kind, and never made us feel any pressure. This was the least stressful buying experience I have ever had!

Jo
Review №71

Arrived on Saturday morning with the intention of looking at SUVs. Quickly found the ones I had previewed from the website, viewing them inside and out, and ready to test drive. Ali , from the sales team, welcomed me and we sat down to start the process. The entire team that I dealt with was professional and very knowledgeable. From start to finish it was under 2 hours that I was on the lot. Quick and efficient!

Br
Review №72

I was interested in possibly trading in my car for something a little bigger. The staff at Matthews motors was phenomenal. Becky reached out to me and was so patient with my hectic schedule. Lewis and Aj both talked to me about the trade in process and financing. Everyone was extremely friendly. I didnt even feel like I was being sold a car. It felt like friends having a conversation the whole time. The cleaned and detailed my new to me car and helped me transfer my belongings out of my trade in. They even welcomed me to come back to have my speedometer display cleaned as there is some moisture inside from the car polish.

Le
Review №73

I had a good experience at this dealership. William assisted me in obtaining a new vehicle, which was much appreciated. I will be returning to this dealership in the future for my auto needs. Thanks to all!

DA
Review №74

I went in for an oil change and tire rotation. Elise at customer service was happy, professional and personal. She took the time to explain my vehicles warranty and the type of oil I needed to maintain my warranty. This was my first oil change after I purchased my vehicle from Matthews Motors. It was free. Nice clean waiting area. Didnt take long. I will be back.

Co
Review №75

I cant even begin to explain the absolutely worst experience I am having with them! I bought a 15 Wrangler Unlimited in April so Ive had it almost two months! They said they did an oil change and it should be good to 50k miles wrong! Its only at 47k miles where I took it said it was bone dry no oil I was lucky my engine didnt lock up. And the whole under carriage is rusted and then spray painted over to hide the rust its so bad an alignment couldnt be finished the tools to remove the hard tops and doors were missing no owners manual and not even the keys for the tire locks. All in all I am not ecstatic about this purchase at all.

Le
Review №76

Sold my car fast and easy. Matthew Motors paid a fair price and they are local. I would recommend them.

Ar
Review №77

Good customer service. Wish service area had more parking spaces. Otherwise, great service as always.

w
Review №78

I had a wonderful experience with Mr. Lewis yesterday. He was very nice and helpful. The whole staff was friendly. They made the process of purchasing a vehicle very pleasant and not long and exhausting. I definitely recommend them for your next vehicle purchase.

Sh
Review №79

Best car buying experience ever. I’ve purchased many vehicles. This place was outstanding. I told them the vehicle that I wanted. They reached out to all the locations and got 4 models that I was looking for so I could check them all out. I found the one that I wanted test drove it went and ate lunch. When I got back the paperwork was ready! I signed and went home. Great car buying experience. Gus is the bomb Diggity! They have a customer for life!

Ka
Review №80

Had the best experience with Mike & Becky selling my car! I was in and out within an hour! They were so helpful and informative!

Er
Review №81

I had the pleasure of meeting and working with Michael Kearns at Matthews Motors on my KBB cash offer and it it was the best experience I’ve had at any car dealership. Thank you Michael for being a class act and setting the standard in your industry on how to treat customers with honesty and integrity. I highly recommend Matthews Motors, thank you!

Ce
Review №82

I have nothing but great experiences at Matthews Motors. I live in SC and Ive bought 3 cars from them so far and every time its been exceptional service! Plus they bring the car to me! I worked with William this time and he was great!

Ru
Review №83

I was in the process of buying a car. I was told they would honor a 2 weeks return but when it came time to sign they said it would only be 3 days. Then the car had a recall on it that they said they would fix before selling me the car and that it was on the way to the dealership. They said they would call me when the recall was fixed. They never fixed the recall and sold the car to someone else. Worst customer service and worst sales experience of my life. Avoid them at all costs. I have half the mind to report them to the BBB

La
Review №84

Great owners! Incredibly inclusive when it comes to their staff. A very welcoming place.

Mo
Review №85

Amazing and simple process from start to finish. Salesmen and finance managers made it easy. Would definitely recommend.

Rh
Review №86

Mike and Becky were absolutely wonderful to work with! Helped me secure a great price for selling my Durango during this crazy auto market. Hands down best experience I’ve had at at an auto dealership.

An
Review №87

Thank you Matthews Motors, this morning I took my car to sell it and Matthews Motors gave me a fair offer. Thank you Mike for your great service and kindness.

El
Review №88

Matthew Motors had a clean and friendly environment. The staff helped with a quick and easy process for our family. They quickly adjusted to our price range and mileage demands for our purchase of our 2020 Hyundai Elantra ECO Sedan. Our Salesman “Alex” answered every question daily. During the COVID -19 pandemic, we were able to request all of the information we needed through the phone via text. Thank you for the great service!!

la
Review №89

Great Friendly Service could work on interoffice communication, but fairly easily discussed and got it right. I would definitely recommend Matthews.

Ma
Review №90

Amazing friendly and great people

Tr
Review №91

Excellent service...and the whole entire team was hands down the greatest and also Alex who helped me thank you Matthews Motors.

No
Review №92

I am extremely pleased at the manner Ali and Alex used when assisting me in purchasing a car. I was told that they were sincere and friendly by another individual, and they were that indeed. I had no idea it would be so smooth in the steps they used. I would recommend Matthews Motors to anyone I know who was looking for a vehicle. Courteous, friendly, and compassionate are the best words I think of when describing my service. I love my new car!!!

Am
Review №93

I had a great experience at Matthews Motor. AJ was a big help, he made the process quick and easy for me. Thank you.

IR
Review №94

Great People to work with, Im in and out of town and they always seem to accommodate me regardless of time crunch. Ive found a Great place and Im sold, these people are Amazing, Great Service and very Time restricted!!! The young lady that waited on me has the Best attitude which made my experience much more comfortable! ABSOLUTELY AWESOME!

ba
Review №95

I went here anxious about what to say and how to go about getting my car fixed. Elise was the one to help right away. She listened and really helped make everything easy. Worked hard to get me the best deals and even helped me with a rental when I was worried about getting my daughter from school. I am absolutely amazed with how wonderful she was!!! Thank you so much Matthew MotorsAnd a little shout-out to guy who stopped and showed me the way when I pulled in to the lot despite obviously being busy.

ja
Review №96

The service was good. The girl who I dealt with was polite and very helpful I just wish I could remember her name. She was so sweet

Ma
Review №97

We just went here on a whim not thinking we’d buy a car today, but after Turner’s patience with us zeroing in on what we needed for our growing family, plus working in our budget and finding exactly what we were looking for, we were so excited to leave our old car behind! We had such a positive experience and will certainly be returning when we need to replace our other vehicle. Plus they have an amazing warranty I’ve never seen for pre owned cars before, we knew even if we hadn’t bought a car today, we would have returned to do business with them!

St
Review №98

Great people and great service! Carlos is the best finance manager there is! Already bought two cars from them in the last 2 years!

Ha
Review №99

This was my first car purchase on my own and this was the best experience ever! My day started out just as going to browse but a car caught my eye and they worked with exactly what I wanted and made everything such a breeze for me. Thank you so much Brandon and “K-Diddy” (and anyone else who assisted me)!!

jo
Review №100

Everyone has been nice and honest while helping me find a truck in my budget.

Information
77 Photos
100 Comments
4.5 Rating
  • Address:11315 US-70 BUS, Clayton, NC 27520, United States
  • Site:http://www.matthewsmotorsclayton.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 919-429-7285
Categories
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Car hire:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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