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Verizon Authorized Retailer GoWireless
1525 S Court St, Circleville, OH 43113, United States
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De
Review №1

Trey was absolutely AMAZING, I never seen one individual multi-task so well. He was the only one in the store and had a full store of customers and was very professional and having a good time with all his customers... we was in the store for hour or so and it was well worth the wait he did AMAZING job.. Verizon really has a STAR..

Ki
Review №2

Noah did a great job. Our first visit was on a Tuesday evening the was unexpectedly busy. He handled multiple customers and completed our new Samsung Galaxy S21 Ultra set up. Problems with the store wi-fi preventing us from using Smart Switch in store(Spectrum outage, not a Verizon issue). He made an appointment to help us before we left for a week long vacation. At our appointment we picked out Samsung Gear watches to pick up later. Noah was patient with our questions and double checked all our discounts and promotions as requested. Thanks for a great tech experience!

Ad
Review №3

If I could give them a 10 I would! I worked with the manager And she was such a great help! Going to Verizon wasn’t supposed to be the highlight of my Saturday but they made sure it was!! Thanks so much for helping me get my sister a new phone with a lot of accessories for a price that didn’t hurt my pocket!!

Fl
Review №4

Yelly was amazing, she helped me set up my new phone the galaxy a01 Im very satisfied. Awesome staff.

Sh
Review №5

Just went to get my little sister a new phone and had a great experience! Kelsey helped us & was great! Very friendly and helpful! Would definitely go back!

El
Review №6

Do not go here to get any additions or upgrades if you are a Verizon customer. Although this company is a retailer that is aloud to make changes to your bill (per Verizon) Verizon cannot change any of the mistakes made to your account on their behalf. Ive paid twice for a phone they entered as an incorrect phone. I never received the promotion that I followed all guidelines to receive and after phone calls with Verizon and this company nothing was done to fix it. Im just stuck with $100 increase to my bill They claimed I would see charges come off that have and will never happen and no one could fix or change anything. I would find an actual VERIZON Store so you could skip all of the inconvenience that comes with dealing with people who have no idea what they are doing. Ive been a Verizon customer for almost 10 years and have never had an issue until using a retailer like this one!!

Am
Review №7

Stopped in to trade on an old phone. Josh the store manager helped us and he was hands down THE best rep I’ve ever worked with! Very knowledgeable without pushing into the newest phone and cared about what we needed in the functionality of the phone. Great experience! Thanks Josh! The other employees were super professional and sweet while we were there so personable!

Fa
Review №8

I have had very good treatment after this store. All the gentleman and ladies have always treated me with respect. They have always respected my feelings and helped me with every thing I needed. From helping me picking out phones to phone cases. So Im very pleased with them for they work very hard to pls their customers. Im one of these ladies that has to have her phone protector on perfect without spots it bubbles on the screen, so they have worked 15mins before to make sure Im happy. So I will always stay with Verizon 😊👍

Mc
Review №9

Last year I went in and asked for iPhone 6,7,&8 and all were out of stock. They then said the phone plan I wanted was not available. I immediately went to the Grove City location and purchased the iPhone 8 with the exact phone plan I wanted (which Circleville said did not exist). Today my husband and I went back due to my phone breaking. I informed the store attendant that I have insurance through Verizon, or at least that when I purchased the device I asked for insurance. He confirmed that I did have insurance and gave me directions on how to file the claim. When I got home I typed the website he gave me, which was some sketchy sales website. When I found the correct website I filed a claim, which the store attendant assured me would give me a new phone or a phone repair. My claim was quickly denied and I was told that I do NOT have insurance (as I was led to believe that I did). I spoke with customer service for both the insurance and Verizon and discovered that the store employee had mislead me. I called the store back to let him know that I do not have insurance -- at this point I found out that he KNEW I did not have insurance and tried to add it onto my account to cover Verizons butt before I found out. He was also rude during the call and wanted me to come back to the store.

Ja
Review №10

I really think the woman who waited on me yesterday should get a pay increase. At least enough so she can buy a personality. She was cold and rude, but I think thats a job requirement for Verizon counter persons.

Ti
Review №11

Helen was amazing the store always has great customer service 👏 ty

Ta
Review №12

Adam took care of me, he did such a good job and went above and beyond to help me. Best service I’ve had somewhere, he was awesome! Everyone in there is super friendly and helpful. Thanks so much for all your help Adam!

re
Review №13

Ive made 2 trips into this store. The first time I was distracted and stressed because Id dropped and broken my business phone. Although I was treated nicely by the salesman, I was completely taken advantage of. I realized that when I got home that night. I was furious. I gave the store a 2 star review for that visit, mostly because I liked the phone I got.I returned to the store a week later, ready for a fight. The store manager was there and I began explaining what happened. A man walked up who overheard what was being said. He was the district manager. Hed read my Google review and had some idea of who I was. He eventually took over the situation and did everything possible to make it right. I appreciate that. Unfortunately, at this point nothing can make it entirely right for me. I just want to be able to buy a freakin phone without having to be on guard. I will be unlikely to go in there again. This doesnt mean you shouldnt.If you do decide to shop there you could have a much better experience. But, I think its wise to remember that not all people are going to do the right thing. Keep in mind that you are dealing with salesmen and that theres always the chance that you got the wrong salesperson, one who will recognize your vulnerabilities and exploit them. However, this is true anywhere you go where people work in sales. It is worth noting that while I was working with the district manager I overheard the manager selling a woman a perfectly appropriate cheaper phone. He could have easily done to her what was done to me, but he didnt. He did the right thing.So, it was basically me hitting the wrong guy on the wrong day the first time, and the right guy on the right day the second time.

Ke
Review №14

The store is very was very clean . The staff was very knowledgeable and nice. I would recommend stopping in to let them help you.

Me
Review №15

I lost my phone at the Pumpkin Shownd I thought I lost all my pictures. My process started with Harriet at 1 800 Verizon she was so helpful and was very kind and calmed my fears of someone getting any info from my phone, she was so nice and immediately suspended my service. My next process was the Circleville Verizon. I cant say enough kind things about Adam, Nick and Caleb. They were very personable, explained differences in the phones and Adam said if possible he would do his best to get my pictures back. Not only did he get everything ready on the phone for me but he also got my contacts and pictures. They certainly are great representatives for Verizon. Words cannot express my gratitude to these 3 young men. Thank You again guys ..You deserve raises and so does Harriet!

Cu
Review №16

Came through while I was in town to check on how to make my bill more affordable while adding a line. Spoke with Adam and he helped me by taking the time to show me some of their promotions. No representative has ever taken the time to do this before so I will not go to any corporate locations anymore. And if you are not on the go advantage program, youre doing it wrong. It will totally save your phone

Ba
Review №17

I arrived on a Friday close to closing time and Tyler stayed over to help me. My old phone was freezing and I need it for work. Tyler Cruz did a wonderful job assisting me as I am technology challenged. 2 thumbs up :) I definitely will be back.

Wi
Review №18

Great customer service. Staff helped find exactly what I needed and then some. Time management was amazing too, as I was in a hurry to get to another appointment that day. All in all wonderful experience all around. Thanks Guys1

Ke
Review №19

I had a very awesome experience at this store the staff helped me and solved my issues. Would recommend going into the store for the help. Thank you.

Ma
Review №20

I really needed help with my phone and my plan and the staff here is awesome! They went above and beyond to make sure I was happy! Thank you all so much I am a very happy customer! Defiantly recommend this to everyone! Thanks again Stefan, Abby and Tyler you guys are rockstars!

Ge
Review №21

Have been helped by Stefan several times. Once when I was going round and round about a Hot Spot he talked to me about all the different options with buying the hot spot or turning my phone into one. Has always been very friendly and always offering alternatives to try and save me and my family money on plans and phones. Its nice to see a company actually care about people instead of the bottom dollar at the end of the day.

Mi
Review №22

Awesome customer service! The sales staff there gave me an awesome deal on all my items and gave me all the answers I needed when making a switch to verizon. Big shout out to Tyler there. Very helpful and knowledgeable on all the setups you can get.

Jo
Review №23

On August 19th I went into the store to get a replacement phone since I pretty much destroyed my current phone well before my contract was up. I walked out with the Note 7. This is my second phone from this store and both times I was in and out with all my questions answered and a product I liked. My wife also upgraded her phone a couple months ago, and she was very pleased with the service and quickness. Unlike other stores we have visited in the past, no one tried to sell us more than we wanted and they even followed up days later to make sure we were still satisfied with our purchases. We recommend the Circleville store.John & Carolyn

An
Review №24

I walked in and was immediately greeted and taken care of. Awesome service as always. Worked with me and took care of me!

Ba
Review №25

Cassie and Nick are GREAT! They took care of the virus on my phone in less than an hour! Saved me from having to buy a new phone, this one is like new!

Lu
Review №26

Im very happy with the service I received here! Savannah was a big help, as well as the Gentleman, Adam I believe his name was. They took care of all my wireless needs!

Ka
Review №27

Amazing experience with Verizon! Stefan walked me through every single detail of new plan and new phone. He was patient and very knowledgeable. Verizon is my new here to stay phone and network! Many thanks to Stephan!!!!

Su
Review №28

Best verizon store Ive been too. Made me feel welcome as soon as I walked in the door. Great staff, especially Abby shes always a great help.

r
Review №29

Excellent service. Adam is very knowledgeable and helpful. Highly recommended

J.
Review №30

Rude!! They not only don’t try to help you....they don’t want to. Worst service!! Don’t waste your time here.

Er
Review №31

Sherry did an awesome job on taking care of my new phone I bought. She was well presented and great attitude very helpful thank you

Th
Review №32

Caleb was quick and great to work with! Would recommend coming here to do busines!!

Au
Review №33

I went in for a tech problem and the rep Adam informed me of a few promotions on my account and got me out of the store quick fixing my problems and getting me a free tablet! Great place to do business

Ju
Review №34

Curt has been very helpful transitioning me into new phone, I highly recommend Curt, 5 stars!!

Ja
Review №35

This store has the best customer service. Everybody there is willing to take the time to answer all your questions.

Lo
Review №36

Took time and showed me all the features I needed to know Stefan is awesome

Ki
Review №37

Stefan gizzi is your go to guy when needing help with your Verizon needs. He really knows his stuff. Will be returning in the future.

La
Review №38

Everyone was very helpful and knowledgeable! Thank you for the great customer service!

Ce
Review №39

Cassie and Adam were great on making sure my new phone experience was quick and easy. They even transferred everything for me

Be
Review №40

Stefan is great help. Makes everything smooth and fast!

Jo
Review №41

This was the first time using this store,, was a great experience . Usually I dread having to go to the Verizon store but the service and help I received at this store was amazing .Thank you Alex.

Da
Review №42

Stefan the store mgr was great help to me being a first time smart phone owner!

Be
Review №43

Awesome people in there, Nick, adam, and Caleb fixed my problems and where great to work with

Di
Review №44

Stefan was by far the best sales manager ive ever worked with... Found the phone that fit me, didnt try to sell something else.

Ju
Review №45

Very good, answered what questions I had, showed me how to use the tablet Stefan is the best

Ma
Review №46

Bought our phones at Lancaster but circleville store was so much better! Didnt buy anything and they were willing to help

Br
Review №47

Stephan was super. Luv my new phone😅

Da
Review №48

Stefan ordered me a phone and took care of everyrhing!! Painless and easy! Need a phone see Mr. Gizzi!!

St
Review №49

Caleb was a blast ti work with! Got me a great deal and was very quick!!!!

Ry
Review №50

Stephan Gizzi is the one you want to help you. Definitely the nicest of the staff.

Fr
Review №51

Good place to get A phone

Ra
Review №52

Dalton helped me out so much today!! Circleville office is great!!

La
Review №53

Everyone I come in Stefan does an awesome job to help me!!!

Sh
Review №54

Stefan helps me everytime I come here. Hes the best

Li
Review №55

Stefan helps me out every time! Hes awesome!

Ro
Review №56

Thank you for all your time and effort Kirsten.

Ro
Review №57

Always willing to help!awesome customer service.

Ka
Review №58

Because I like the guys in the store, Stefan is awesome.

Al
Review №59

Best store in the area for all your Wireless needs!

ka
Review №60

Best service around! Stefan is the best!

Em
Review №61

Came in to get a phone and the guys I worked with were great yesterday, they helped me get a brand new phone and explained everything to me! Thank you guys!!

Je
Review №62

Caleb was a great help quick in and out!

Ch
Review №63

Very disappointing. My husband just bought a new phone about 3 weeks ago from this store. It was supposed to be very difficult to break, he has insurance on it, its less than a month old, and its a pretty expensive phone. Well the speaker apparently got a hole in it. He took it in today to see about getting it fixed or replaced and he was basically told tough luck. Now he has an expensive practically new phone that he can barely hear people on and this store refused to help him at all. Its very disappointing that you go in here and spend your hard earned money and then they refuse to stand behind their products that they claim as indestructible. I wouldnt recommend wasting your money here.

Br
Review №64

Friendly people about 1 hour per person wait 4 groups were in front of me. Said su days are always busy

ma
Review №65

Amazing experience. Thank you Kirsten.

Ro
Review №66

He is great and very helpful. I red lots of help.

li
Review №67

Awesome experience and saved $100 a month!!

Au
Review №68

Replacements are painless and fast!! Awesome store!

Fr
Review №69

Best Verizon store in Circleville!

Ma
Review №70

Stefan is very patient, best quality!

Bi
Review №71

Very goodnessThanks again

Sh
Review №72

Tyler couldnt have been more helpful! He helped me with things that were not even required of him so Im thankful he was my representative!!

Vi
Review №73

They dont look over the phone to tell you what they should know. About all phone...

Jo
Review №74

Stefan made it quick and painless!!

Ge
Review №75

From out of state, awesome help

st
Review №76

Fixes problems fast.

Su
Review №77

Best service Stefan is amazing!!!! Very patient!

He
Review №78

Best help ever.

Du
Review №79

Had to get my moms phone repaired

Na
Review №80

STefan was Very helpful

Je
Review №81

Nice very helpful

Su
Review №82

Tyler A was great!

Sa
Review №83

Expected more product

Sh
Review №84

Alex did great!

De
Review №85

Stefan helps me every time I come in!

Ju
Review №86

Past employees werent too bright

Ma
Review №87

Best store in Ohio

Gl
Review №88

Fast and very professional

Na
Review №89

Awesome customer service

Er
Review №90

My new lizards

Ma
Review №91

Wonderful place.

Ba
Review №92

Stefan is amazing!

He
Review №93

Awesome service!

De
Review №94

Stefan is awesome!

Ve
Review №95

Awesome help!

Sa
Review №96

Stefan helped me out!

S
Review №97

Service is 0. They need change stuff!!!

Ly
Review №98

Thumbs up!

An
Review №99

Always fixes the issue

Ma
Review №100

Awesome service

Information
22 Photos
100 Comments
4.5 Rating
  • Address:1525 S Court St, Circleville, OH 43113, United States
  • Site:https://www.gowireless.com/stores/oh/circleville/circleville-south-court-street/?y_source=1_MzIyNzk3OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 740-420-3785
Categories
  • Internet service provider
  • Electronics store
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:12–5pm
  • Sunday:10am–7pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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