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Power Clean Chem Dry
11124 Luschek Dr, Cincinnati, OH 45242, United States
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Ka
Review №1

Furniture looks the same as before the cleaning Not Happy at all (feel if they couldnt get it clean they should had said so and just charged a service fee for looking)UPDATE::They immediately got ahold of us and came back out and We are Very Pleased and Will most definitely recommend PowerClean to our Friends and Family ,Were used to being taking advantage of And they were just the opposite Thank You So Much for your Prompt Kindness James an Katen

Al
Review №2

Chem Dry cleaned the carpets of our condo and were able to remove stains that I thought would never be able to be removed!

Da
Review №3

Staff was very professional. and focused. Very thorough to insure that the materials used were compatible with the chemicals being used. Work was done in a very professional and timely manner.

lu
Review №4

Great experience.. moved into new house that was vacant.. they cleaned the carpets and they look as good as new! So happy I went with this company!

wa
Review №5

Clean..friendly staff. Got out all difficult stains. They were in and out in about 1 hr...reasonable price as well...highly recommended. Wz

Da
Review №6

We had more than a great experience! Power Clean were so patient and understanding about the last minute changes with our couch delivery. They were very accommodating to our last minute request for a couch to be cleaned. Very professional and thorough. Beyond happy with the work they have done for us! We will always recommend them to friends and family for the future!

S
Review №7

I cannot say enough good things about this company!! Not only did they bend over backward to accommodate a last minute urgent need, but they did an exceptional job with a high level of professionalism. One of the rooms had many grease like stains from our daughters prosthesis. I thought there would be no way the carpet would ever come clean but it did!! We will definitely use them again!

Su
Review №8

I used Power Clean Chem Dry for their tile and grout cleaning service in addition to carpet cleaning. Excellent work!!!! My bathrooms look like new!!! Would recommend to anyone.

Ma
Review №9

I am beyond happy with the results. Our carpets were just a little old and dingy and they made them look like new!The two men who did the cleaning were also incredibly professional and very nice.Will definitely be using again and trying their other services.

El
Review №10

They were very accommodating for short notice, and very knowledgeable for cleaning office cubicles. They turned out great and will use them again for other services. Sklyer and his partner were wonderful. Thank you so much

Er
Review №11

They were ahead of schedule, very professional and friendly. Reasonable prices and great quality work!

Mi
Review №12

Great communication, service and value. Overall we are very pleased with Chem Dry and our basement carpet looks new again! Brent and Skylar took great care of us and even gave the stairs a little extra attention because they needed it. We will use them in the future.

Tr
Review №13

My girlfriend and I just signed a lease two weeks ago on a place that was lived in for eight years, and didnt seem to be cleaned in that amount of time. After scrubbing the rest of the house top to bottom, we rented a Big Green steam cleaner for the carpets. It kept getting clogged and we didnt have the energy or patience to work through it. I researched nearby carpet cleaning services and I found Power Cleans process to be intriguing. Let me tell you I am so impressed by how easily they took seemingly years of wear and tear to this carpet that I wouldnt even walk on without foot coverings- and made it into a carpet I enjoy looking at, and walking on with bare feet. I definitely recommend their services to anyone looking for a cheap, highly effective, and safe way to clean their carpets. Plus, its also very quick, both the cleaning and drying processes. I am overjoyed to say the least.

Ka
Review №14

Power Clean Chemdry did an OUTSTANDING job on my familys kitchen tiled floor!! My son recommended calling Chemdry over our local floor/carpet cleaning retailer, based on his personal in-home experience, and Im so glad he did. Chemdry was the most reasonable priced estimate I received for a tile and deep grout cleaning, but hands down outperformed anyone else I could have called. In addition to the grout cleaning, they recommended one of several shades of grout coloring which I chose to have done. They worked meticulously for over 6 hours, and turned my once horrifically dirty/stained tile and grout into a brand new looking tiled floor. My son was shocked when he saw the finished job; said it looked like someone had just laid new tile. We finally have a kitchen floor back, worthy of my familys home. I would recommend this Power Clean team to anyone... also, Skyler was so respectful and trustworthy; the kind of person you wouldnt mind coming into your home! Great job guys.

Su
Review №15

From start to finish working with Power Clean Chem Dry was great! Amy was very quick to respond to my questions and very personable. We were moving into a home with carpet, our old home had all hardwood, and wanted fresh, clean carpet and thats what we got. They were quick and professional and we are very pleased! We would definitely use them again.

Ga
Review №16

Moving into house where former owners had 3 long haired dogs. Did a great job with carpet and floor from all the dog hairs.

Tr
Review №17

The cleaners were great, the floors look clean but the pet smell that we wanted gone is still there. We purchased the pet spot treatment, they used black lights to find spots but the pet smell didn’t really go away. They offered an odor treatment, but I opted for the pet spot treatment. I should have chosen the other.

ro
Review №18

I highly recommend Power Clean Chem Dry! The quality of their work is outstanding, and the team is exceptionally friendly and professional. Super pleased.

Di
Review №19

Amy and the two young men who came out to clean my carpet could not have been nicer or more professional. I am not impressed with the process, however. My carpet didn’t look, feel or smell cleaner when they were done. As a matter of fact it was stiff to walk on and had a white residue where they treated for the odor. The odor treatment was 100% ineffective. I think their “proprietary solution“ is simply baking soda and water. I will say that once I vacuumed the white residue up it looked and felt better but still not better than when they started. Additionally, even if their odor treatment was effective they need a larger black light. They have a small, maybe 1 1/2 inch in diameter flashlight black light, which is totally ineffective for identifying urine stains on the carpet in the daytime. They are also a bit pricey given the ineffectiveness.

CH
Review №20

Power Clean Chem Dry was hired to clean my tile and grout in the lower level. The bathroom area was the worst with aerosol hair product residue buildup. I have to admit that my initial encounter was a nightmare leaving me feeling that the tile was cleaner BEFORE they came. However, the owner, Amy Hopkins, came out and cleaned everything. She made first contact with me to address the situation. Her customer service is GREAT. For the record I would use them again. I believe Amy is using this job as a training event for her crew. Thank you for a job well done.

Pa
Review №21

The technicians were professional, punctual, and kind. We just closed on our house the same day and the company was flexible with us and accommodated our needs. Will definitely use them in the very near future. Oh, and we had LOTS of pet hair that was remedied as well. The service was top notch and the price was just right.

Ji
Review №22

Technicians were very polite and professional and did a fine job. I had a few questions about the process along with a couple of requests which they willingly responded too. This was my first experience with Chem Dry and I would use them again. Thank you for your quality of service.

L
Review №23

We used Power Clean Chem Dry for the first time last week and we couldnt be more pleased with their service from start to finish! The technician was very professional and knowledgable. We had issue with pet stains and they not only got the spots out but also used a specific product to be sure the odor was gone for good. We plan to have them back soon for hard wood floor cleaning as well! Highly recommend!

Je
Review №24

Very polite team-worked quickly and efficiently. Removed years of stain and dirt from my cream colored microfiber couches. Highly recommend!

Ni
Review №25

I must say these young men were amazing! Our air conditioning went out and at 96 degree heat they gave the best service! Extremely friendly and even the heat did not change how professional they were! Our carpets look amazing and smell so fresh! I would recommend them anytime I have the opportunity!

An
Review №26

They cleaned our carpets and our sectional couch. We have 3 pets and we had several stains, which all came up. They were on time, which was very nice. They vacuumed before and were very thorough. We will definitely use them again. We had two floors done plus the couch and the price wasnt bad at all.

Jo
Review №27

Very friendly and efficient. Pleasant experience in every facet of the experience. I would highly recommend them

Be
Review №28

Josh was great! He was very friendly and answered the questions we had. He was very communicative about the process and the options. Thank you so much! We will have them again!

Mi
Review №29

The best experience Ive had with carpet cleaners. They were responsive, showed up early (after calling first!), and listened to what I was looking to have done. The carpet and sofa we had cleaned turned out great and all stains were removed. We had a room with some pet stains that we just could not get out no matter what we tried -- that room is now fresh as new.

Ci
Review №30

We had just purchased a gorgeous vintage Karastan area rug that we realized once home smelled of cat urine. We had power clean come out and do that rug, along with all of our area rugs (another hand knotted vintage one) and family room carpet. EVERY rug came out beautifully! And the one with the issue is now clean and without the hideous odor. So grateful! Will use again every year for upkeep.

Co
Review №31

Amy was very quick to respond to my questions about their services. She did additional research into some of their products to ensure they would be compatible with my brand of carpet. The guys came on time, were friendly and professional, and did a nice job. Because of the type of equipment they used, we were able to see how much dirt was extracted from the carpet they cleaned. Areas took about twice as long to dry as they estimated (Smart Strand is pretty dense pile). I would use them again.

Ho
Review №32

PCCD were incredibly fast at getting me in and taking care of cleaning and sanitizing my carpet. They worked fast and professional. Super friendly staff!

La
Review №33

Amazing tile cleaning services! Helped remove stains on my kitchen tile from tenants and made my old bathroom tile look brand new before listing my house to sell. 10/10 would recommend for tile cleaning services.

Ma
Review №34

Love this company! The owners, Tony and Amy are very professional and made me feel very comfortable. Ive never had my carpets professionally cleaned before but after using Chem Dry, I will never try to clean them myself again. Thank you for the great service! Highly recommend!Update 2/2021: Just had all my solid surface floors and tile shower cleaned by Chem Dry. They were wonderful! Skylar and Chris were on time, very professional and went over and above to clean and sanitize my home. I would recommend this company to anyone! Thank you Amy and Tony for the great service you provide!

La
Review №35

Exceptional service! very professional!! on time and upholstery looks great and most of all smells clean!! thankyou!! u will def use again and highly recommend them for your needs

Hu
Review №36

I very very seldom write reviews. Too lazy. But in this case I will as they did such an over the top good job. I was throwing a surprise retirement party for my wife. I obtained several competitive quotes for cleaning and polishing wood floors, cleaning and recoloring tile. I also asked them to include cleaning my composite deck and my composite garage floor.Their quote was a little more but when I spoke to Amy and her husband it became clear they had the right equipment and chemicals for any job but more importantly I fot vc a very good feeling they were going to meet my very particular standard.Amy’s husband has a floor installation company and really knows surfaces. He actually came to my home to determine the proper chemicals. He also made sure his helpers (who also include other family members who really care about customer satisfaction) had correct pressure settings etc.Amy probably underbid my grout as she was on our tile working until midnight on a job she quoted for less time. I bring this up because she knew this surprise retirement party was the next day. I had asked her to go ahead and do an extra room (quoted at a very reasonable price). She stayed until the job was done perfectly.I had picked a color for sealing the grout in our kitchen that I didn’t like. They had already special ordered the color for me (very cool process). But Amy had other colors she blended and I ended up with grout coloring that was what I really wanted. Amy spent the extra time making up for my mistake. At midnight when she finished, she apologized for being at my house so long instead of charging me for what was clearly my mistake in color choice.Follow up. There was a smudge area (my fault). I asked Amy to come back out for another room. Any fixed the area without additional charge while she was there for a different room.I was hesitant to have them clean my two pride and joys. Amy’s husband made sure proper and equipment was used on these surfaces. It started raining and they worked in the rain because they knew I needed it done that day Truly a perfect job.I truly can’t say enough good about their family team. I felt very guilty when the job was complete. They should’ve been paid more.I got lucky by finding them just by an internet search. Hopefully my review will help them get more business because I loved working with them. So that’s the review I never write.

To
Review №37

Chem Dry was great. The guys came and were extremely helpful and informative. Top notch company and my carpets have never been cleaner.

Ad
Review №38

They were awesome!! Skylar has come to clean our carpet twice and has been professional and worked his hardest to get out the stains! Recommend them for all your carpet cleaning needs!

Ed
Review №39

Was not originally happy with the work performed. But the owner reached out to me and did the job over to my satisfaction. I will use this company again when I need carpets cleaned. Good job, and thanks!

Be
Review №40

I highly recommend them if you need your couch cleaned! My couch was ROUGH! It’s almost brand new again!! And it smells fantastic! I will be using them again!!

Le
Review №41

I did a lot of research to find a company that did thorough cleaning of upholstery and rugs/carpet and then fabric protecting. Power Clean Chem Dry was excellent! Amy, the owner, was very responsive. I was able to get the job done quickly. The two-man team who did the work was great. They thoroughly checked to ensure the fabric could handle the steam clean but were prepared to dry clean if necessary. They were quick and did an excellent job. At the end, they gave me an assessment of my furniture and rugs and advised me how to handle stains with the protector. I also learned that a protector will help slow the fading process. I highly recommend Power Clean Chem Dry!

ca
Review №42

The young men were professional and polite. They went straight to work. Omg. He showed me the water after the extraction , that alone was was a must. The water looked super super muddy. The carpet is only 9 months old. I would have never guessed it was that dirty...omg.. Anyway, the job was well performed and the next day it looked even better... Im satisfied and asked to be put on their 6 month return list. Thank you guys...

Rh
Review №43

From Amy to the guys who cleaned our new couch that I thought was lost everything was great! Thank you for saving my new couch!

Lu
Review №44

Cleaned our basement carpet very well! We thought we might need replace the basement carpet if we could not remove some old stains, luckily Chem-dry did great job and removed all old stains and we did not need replace the basement carpet! I definitely will recommend chem-dry to my friends!

El
Review №45

Very friendly scheduler! Competitive pricing, and they were able to successfully remove spots from my beige loveseat and carpet. However one of the technicians did not keep his mask on the whole time.

Ja
Review №46

They called and arrived on time. Both gentlemen were very respectful and answered any questions that I had. They did a wonderful job and left everything smelling great! We appreciate your promptness and knowledge of the job you were performing. Thank you so much.

Br
Review №47

They were very helpful but I think our carpets have been too abused. They did get the dog stains out and I know my carpet is clean but it still has dark traffic areas. The gentlemen were very kind and explained an issue they tried to correct but I just think the dark traffic areas we have to live with. I appreciate all their help.

Ra
Review №48

I was completely impressed with the whole process but mostly impressed with the outcome. My carpets look great but that wasnt even the best part. A glob of slime that has been on my upstairs carpet for 4 years was annihilated!! ...4 YEARS it sat there pushed into the carpet fibers. Other carpet companies could never get it out but ChemDry made my jaw drop! I literally told the guy, dont worry, Im not expecting miracles and a freaking miracle was given to me today. I am SO impressed! I just wanted my carpets cleaned but they made the carpets look brand new! Forever a customer from now on!

Tr
Review №49

2nd time using this company. These guys are amazing at what they do. It’s apparent they love their job and know what they are doing! We were getting our carpets cleaned to sell our house. It sold the 1st day!! Thank you! Thank you! See you soon at the new house!!

Je
Review №50

Chen dry cleaned our leather sofas. They did a great job and I would definitely use them again

MI
Review №51

I must say this hands-down has been the best experience of having carpet cleaned I have had.Both techs were very professional and friendly and explained exactly what they were doing, it was a very fast process and right away I could tell a difference in the carpet, it’s only been three hours and the carpet is already dry.I would definitely recommend them to anybody that needs their carpet cleaned. They also took the time while cleaning to tell me about other services that they offer. This was an easy two thumbs up!!!

Je
Review №52

Loved their service! My carpets look amazing and smell wonderful!! Very friendly staff!

Li
Review №53

Wow, my 30 year old carpet has new life! Great service, professional and friendly staff.

Jo
Review №54

First class all the way! Responsive, reliable and did exactly what we needed! We will absolutely use these guys again.

El
Review №55

Brent did an amazing job! He said he was a perfectionist and he did not lie. He made the carpets look amazing and there were some deep stains. Very thorough and efficient. Highly recommend!

Ka
Review №56

They arrived on time, were friendly, and knowledgeable. They did a very thorough job!

Je
Review №57

Techs arrived on time and did a great job on upholstery! Will definitely use again!

Ka
Review №58

I received a call prior to them coming 30 minutes ahead just as I was told. They arrived on time, they were courteous and they were wearing masks. They worked efficiently and did a wonderful job on my microfiber sectional. I would highly recommend them.

Je
Review №59

The guys (Josh and Brent) were very professional and courteous. They got right down to business and we’re out in no time. The carpet looks great! Most definitely would recommend and will use again.

Ch
Review №60

They were so friendly and easy to work with during a hectic move. I was beyond pleased with the service and they treated my furniture like it was their own. And the cinnamon apple fragrance they used was phenomenal and not overpowering. I would definitely recommend them!

Ja
Review №61

GREAT customer service and great cleaning. Will use again for future cleanings.

Da
Review №62

The guy came as promised on time. He worked with me to see what I needed. He accomplished my needs in a short time. It was a small area of carpet that got wet. His friendly professional demeanor left me with a thought to use them in the future.

Mi
Review №63

Amy was a joy to work with. Her team was on time, quick and thorough. I would definitely recommend them.

Sh
Review №64

Great customer service ! Amy tell you about their products and what to expect and Skylar the technician was very polite ,listens and gets the job done! I will be using their services again!

Ro
Review №65

The work was professional and the workers were courteous and knowledgeable. I will gladly refer this company.

Lo
Review №66

These folks went above and beyond - I was VERY pleased!

An
Review №67

Used this company/service to clean up rental property that is now being put up for sale. The carpet before looked very disgusting from multiple previous renters, but now looks brand new! It saved us hundreds of dollars from getting new carpet!! Will definitely use this company again!

sa
Review №68

Wonderful jo b. I have used other. Companies but no e did as good a job.the cleaners were polite and courteous. Great guys.😜

Ho
Review №69

Employees were pleasant and helpful, great experience , highly recommend!

Gl
Review №70

The two young men that came and cleaned our carpets and tile flooring did a remarkable job, were courteous and wore masks the entire time which we appreciated. Thank you for a job well done.

Te
Review №71

Techs called ahead of time to let me know they were on the way. Our carpet is 20 years old and needed cleaning because our old dog has had several accidents. The carpet looks so much better, and I will say it is cleaner than it has ever been when cleaned by a steam cleaner. Thank you, so much!

Ke
Review №72

Asked for there service no good at all use another company

Ch
Review №73

Excellent customer servic, but carpet was left more wet than expected and not as clean as I expected.

Cl
Review №74

Wonderful, the men were courteous and efficient.

Li
Review №75

Amazing people, amazing service and company! Highly recommend!

Pa
Review №76

They were professional, courteous, kind, & productive.

St
Review №77

Chem-Dry cleaned our upstairs carpet, stairs and couches!We were impressed with the work and satisfied with the staff, communication, and the timeline of assistance. There were stains in this carpet from years and years of making memories as a large family! :)

Information
100 Photos
77 Comments
4.9 Rating
  • Address:11124 Luschek Dr, Cincinnati, OH 45242, United States
  • Site:http://www.powercleanchemdry.com/
  • Phone:+1 513-993-1550
Categories
  • Carpet cleaning service
  • Leather cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
Highlights
  • Women-led:Yes
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