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Sumners Auto Care
3422 Galbraith Rd, Cincinnati, OH 45239, United States
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Sumners Auto Care

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Ki
Review №1

After years of using dealer shops, I switched to Sumners for all 3 of our vehicles. Ryan and his team are professional, quick, and competent. Prices are always fair and up front. Its so nice to support a small business and know Im getting service I can trust. Highly recommend this shop.

Jo
Review №2

Ryan and his guys are the best. He saved me from having to get a new engine. My family and I have everything done here. The best in the city.

ni
Review №3

I couldnt recommend them more. I took my car in today without an appointment and they had it ready to go in hours. Everyone I spoke with was extremely helpful and they communicated with me every step of the way. I will definitely be coming back the next time I have any car issues. Thank you so much for the great service and experience!

Ma
Review №4

Great price and service! I always bring my vehicle here for any maintenance or repairs I need! They are fair, honest, and timely. They are awesome about getting you in quickly and getting the job done appropriately. They fix what is necessary and will not try to sell you services that are not needed. Ryan is a great manager and will not let you down! I will always bring my business here. Highly recommend!

Gl
Review №5

I started vacation on Monday, was searching for an auto repair shop to fix a coolant leak that i had for the last week, must of called 15 different shops & they all said the same thing, couldnt get me in for at least a week out, Then I called Sumners, they told me if I dropped it off in the morning they would take a look at it, they called me back at lunch time explained the problem & with my permission they would order the part and have it up & running the next day, definitely a business of their word, thank you so much for following thru, I will be passing this along to my family & friends, you got my business in the future, thanks again Glenda

br
Review №6

Good guys, who know what there doing. Fast and on time delivery!

Ti
Review №7

Ive been coming to Sumners for years. Mike is a highly skilled, talented mechanic; but more than any of that, he is fair and a straight-shooter when it comes to diagnosing the issue and quoting his work. Ryan manages a top-notch, family friendly business that truly typifies the West Side. I cant imagine trusting my vehicle to anybody else. I am a life-long customer and will continue to send Sumners all the business I can. Dont hesitate - these guys are truly the best in the business!

Ma
Review №8

We have used Sumners for years but I took one of our cars somewhere different due to convenience. Well, we all know what happened they had the car 3 days (just for breaks) then called and told me it needed shoes, calipers, rotors and it would cost 1002$ called Ryan at Sumners he told me bring it in. Turned out no calipers needed so with breaks, Rotors and an oil change out the door $360, lesson learned, stick to local businesses especially ones who treat you right from the get go, convenience is not always worth it!!! Thank guys at Sumners!

To
Review №9

I was traveling outside of my home town and had a engine problem. When they found out I was from out of town, they looked at my vehicle promptly, diagnosed the problem and did the repair within a couple of hours, and got me back on the road. Great service, if I lived in the area I would use them for my automobile repairs. Thanks again!

Do
Review №10

Mike has taken get care, not only of my car, but making sure I am aware of any necessary maintenance. He is patient & answers all of my questions fully. And, if something isnt needed to be done at this time, he lets me know that as well. Trust & information, priceless.

si
Review №11

Great team.They fix your ride,not take you for one!Thank you!!!

Er
Review №12

Best automotive shop in town!! They really treat you like family.

Gr
Review №13

Sumners is the only shop I trust my vehicles to when I cant do the work myself. Ryan and Mike are honest, never sell me services I dont need, and always do the job right the first time. If youre looking for a mechanic you can trust, this is the place!

Ga
Review №14

I wish I knew about these guys 15 years ago. Ryan is a top notch manager and their service is off the charts above all around them, along with very fair prices. No flat rate selling, just good old fashioned neighborhood auto shop. I wish I could give them a 7 on a scale of 1-5

Ra
Review №15

They do great work down-to-earth they listen and try to get you in and out the same day if possible

Je
Review №16

Reasonable rates great service all around

Ch
Review №17

Took a chance and got an oil change here because the Pep Boys up the road closed its doors. This will be where I bring my vehicle from now on, very reasonably priced and all employees had a pleasant demeanor. Would definitely recommend to friends and family.Editing to add that I wish I could rate this place again and give them 5 stars. Even when busy they have a hospitable and helpful attitude, 10/10 recommend to anyone looking for repairs or an oil change

Ti
Review №18

Good price and service.

Ge
Review №19

Got oil change there. Did good job. BUT, fluids NOT topped off as advertised on sign in waiting room in spite of being told they were.

Ga
Review №20

Always do a great job. Would highly recommend

Pa
Review №21

I took my car to have ignition coils installed, it was discovered that I had a fairly large hole in my exhaust manifold. Ryan gave me a price, we scheduled a day for repair which they drove me back to my house and picked me up so I wouldnt have to wait for 4 to 5 hours there, car was done before promised time, everyone was so friendly, professional. This will be my place from now on. Fair, honest, professional.

Al
Review №22

They do great work and have great prices.

Mo
Review №23

Always quick and great service. Right price and Ryan is amazing!

Ch
Review №24

Only place I will take my vehicle for service. They are honest people and very inexpensive on prices.

Da
Review №25

I have been towing cars here for a few years now, they know what there doing.

Sh
Review №26

Great place kind crew

Gr
Review №27

The only place I take my vehicles. Ranging from a 200,000 plus mile Camry as my daily driver, to a rare very low mile always garage kept SS. Great quality service, with great prices as well. Never any issues. Already have recommended all my friends and neighbors. They said the same thing!!!

pc
Review №28

Great service & reasonable pricing!

ca
Review №29

I definitely recommend Sumners !! Ryan the manager is exceptional.

Yi
Review №30

Great quality work

Ik
Review №31

I like the customer service. Ryan has a good people skill. They like to make sure proper checks and diagnostics are made before drawing conclusion on what the problem with your vehicle is. My car kept making a sound whenever my AC came on. I Initially thought it had to do with the AC, but Ryan was able to deduce that it was the alternator that had the problem. Seeing that I purchased the alternator through a different mechanic and it still had warranty on it, I had to return to that mechanic to get the car fixed. Sumners Auto Care did not charge me anything for all the effort they put in to deduce the the problem. That was so nice of them. I wish theuYccr 2 was could have fixed my car so that I would pay them.

Ro
Review №32

We have relied on Sumner for vehicle care, maintenance, and repair for nearly twenty years-even though we moved away from that part of town nine years ago. We have never had any issues with the quality of their work or the value they provide.

De
Review №33

Solid auto techs and transparent process from beginning to end. They are both knowledgeable with parts and reasonable with price and time frame.Will be back!

Bo
Review №34

Was in accident In front of this place

St
Review №35

Ryan was absolutely amazing and troubleshooted my car perfectly!!

Su
Review №36

They always do great work!

Ty
Review №37

Ive used this shop about 4 times now, and theyve always done great work. Fair prices, friendly people. I havent found a better place near Cincinnati.

Ja
Review №38

Sumners has been recommended to me by family and friends who have all their cars serviced by them. Ive taken my car in twice so far, once for brake replacement and the other for an oil change. Theyre quick and consistent. Love that you can drop off your car at their shop even when they are closed.

Ro
Review №39

Ive been going to Sumners since the mid 70s and I wouldnt trust anyone else to touch my cars. They are honest and you can trust them to do only whats needed. I highly recommend them! They do excellent work.

Sh
Review №40

We have used Sumners for the last 15 years +. When we moved into the neighborhood they came highly recommended. When we moved out of the neighborhood, we still come back for service, oil changes, etc. The guys are always polite and let you know if they see anything else wrong. Great Service - Love it!!!

St
Review №41

I had to take my car to Sumners a couple of days ago. It had been the first time in years that Ive had to take a car to a shop, so I was a little worried at first about taking my vehicle to someone whom Ive had no previous experience doing business with.Thankfully, the mechanics at Sumners were very thorough, professional, and quick. They gave me a phone call to explain what they needed to do to identify the problem, and to provide an estimate. Even though Im sure that this isnt the norm, but the amount that I paid ended up actually being LOWER than the estimate. Needless to say, I was extremely thankful for that bit of good luck. Labor was very reasonable.I would recommend them to anyone without hesitation. Ill need to get a tune up on my car in the near future, and thankfully I now know where to go!

Te
Review №42

Best car, truck or any motor driven vehicle repair. Extremely fair. Very good prices and quick service. Beats all dealship service prices. Only fixes what is wrong and explains all procedures. 👍👍👍👍👍

Ma
Review №43

My family has been using Sumner Auto Care for over 20 years. We have always trusted them first when it comes to basic repairs, car check-ups, or trouble shooting any problems. I fully trust them to give me an honest analysis of my car and a fair price to fix it.If your in the Northwest Cincinnati area and you have any car trouble I would highly recommend taking your care to Sumner Auto Care for honest good work.

Ve
Review №44

I recieved an oil change they treated my car like their own, wasnt all about trying to take your money. Will be going back this week for tires and a tune up next week.

An
Review №45

I had my car in for service. I had no back lights working. Was told that I probably needed a new switch. Cost:$235. I agreed to the work. When I picked up the car, my bill was about $42. I was pleasantly surprised as Sumner could have charged me for the full amount and I wouldnt have known the difference. I appreciated their honesty and YBintegrity. They are my go to station forever!!!

to
Review №46

They have been fair and honest with me for years.

Mi
Review №47

Very honest and responsive! They have always been our go to mechanic.

Di
Review №48

Awesome mechanics! Good honest people! If you want quality work at a fair price go to Sumners Auto

Bi
Review №49

Ryan and crew did fine job on my truck twice would recommend to everyone

sh
Review №50

This place rocks... They always has the most excellent customer service and speedy turn around... I love bring my vehicles here for anything service...

Ma
Review №51

Weve been using Sumners for 8+ years and had nothing but great experiences. Ive had several late night emergency drop-offs, including 2 tows, plus the usual tune-ups and what not and can only remember 1 time when they werent able to fix it the next day. They call before doing work, the price they quote me over the phone is the price I end up paying, and they explain the details of the repair including recommendations on what has to be done and what can wait.Would highly recommend them!

Ro
Review №52

Honest, experienced, reasonable rates. I have used five times. Way better than P--B--ys or most tire stores.

Gr
Review №53

EXCELLENT WORK...

Jo
Review №54

Im a simple person. I am too old and beat up to work on my own vehicles anymore, and Sumners provides a critical need for me: They provide high quality automotive repair work, with a minimum of fuss, and typical and consistent pricing. For years: My wife and I have had new vehicles while our three kids had beaters to get them through their teen years, Sumners services all our vehicles, except for mandatory dealer services on the new vehicles. They have always been honest and fair, however: That doesnt get my main point across.We told Sumners that we just wanted to baby our childrens beaters along until they were old enough to get their own new vehicles. We never had to say anything again: Sumners always provides safe and effective repairs, and has never pressed us for anything that was unnecessary.You can do a LOT WORSE than having an honest mechanic, and Sumners gets my highest possible rating because they are exactly that version of a very rare animal: An honest and reasonable repair and maintenance shop. It feels like they are now almost part of our family, and I am good with that. And: Theyre local to the Colerain Township area, another reason to patronize them.

cr
Review №55

Great quality and reliable work! Friendly staff. Can always count on honest work

Na
Review №56

The service was outstanding as also.

Ni
Review №57

Good guys who know what they are doing. They will treat you with respect, and make sure the job is done right. I would recommend them to anyone!

An
Review №58

They do the best work ever. they been working on my cars for the last seven years and I be a happy person with there work.

Ta
Review №59

Had my car in for service fixed everything. Great service from the mechanics. Had me in and out in no time.

Am
Review №60

Very professional. Have gone here many years and never had a problem.

ma
Review №61

Great service and fast!!! highly recommended

De
Review №62

Everyone is so nice and very helpful . everyone should check them out.

An
Review №63

My family has been going to Sumners for years. They always do quality work at reasonable prices.

Ma
Review №64

They do honest work

Je
Review №65

Very fast and affordable! Very friendly service!

Sa
Review №66

They always have speedy and friendly service! I have brought my vehicle here for a couple of years now, and wouldnt consider going anywhere else!

Ja
Review №67

Does great work and has great crew and good prices

Ke
Review №68

Great Service. Quick and Fast!

Ja
Review №69

They are great and very friendly, also very affordable.

an
Review №70

Excellent customer service, repairs priced right!

Ed
Review №71

Reasonable Auto Care

An
Review №72

These guys are awesome!!!!

Be
Review №73

Great service

Be
Review №74

Great people

Nu
Review №75

They fixed all four breaks and rotors for a reasonable price.

Mi
Review №76

Great place

Ch
Review №77

Great place

Ca
Review №78

I love this place

Jo
Review №79

Great service.

An
Review №80

Great service

Information
6 Photos
80 Comments
4.8 Rating
  • Address:3422 Galbraith Rd, Cincinnati, OH 45239, United States
  • Phone:+1 513-385-1704
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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