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SimpTech Solutions
3528 Columbia Pkwy, Cincinnati, OH 45226, United States
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An
Review №1

Our 10 year old receiver stopped working and we went ahead and updated our home entertainment system. Chad, the owner, introduced us to the “21st century” of home entertainment while working within our budget. We went to his office where he provided a demonstration of the system we wanted. Additionally, the in-office administrative staff did an excellent job with communication, responsiveness, and outlining the steps of the project. Upon installation, his team was punctual, beyond professional, extremely organized, and also provided a thorough walkthrough of the new system once complete. We are overall very impressed with the team and the products they recommended and installed.

sh
Review №2

I recently worked with SimpTech on a surveillance system, and it was a great experience. The staff was knowledgeable, kind, and helpful. The team guided us to find the best product to suit our needs. I would highly recommend SimpTech for all security and technology needs!

Ta
Review №3

True professionals. I work in the hospitality (bar/restaurant) industry & there is no other group Id have handle my businesses. TRusworthy, reliable, honest & on trend with latest/best products for your needs.

Cy
Review №4

My most recent experience was adding a doorbell to our mix of technology. I really like the doorbell and being able to visualize and talk with whoever is at the front door. I am tempted to get a camera or doorbell for our back door but maybe not quite ready to do that.But the technicians who help us always answer our questions and provide the service we need as well as the assistance we have requested. Thank you.

je
Review №5

We recently decided to leave the 90s and do a media upgrade with SimpTech Solutions. Everything from the quote to our final training was excellent! Chad, Jacob, Liam and the team were very knowledgeable and professional. They encouraged us to ask questions and made sure all were answered before leaving our job. Jacob and Liam were extremely patient with us during our training as they helped us learn how to get the most out of our new installation. I highly recommend SimpTech Solutions!

De
Review №6

As a retired police officer and the President of our condo HOA in Over the Rhine, we searched long and hard for a security video vendor. SimpTech came highly recommended from other multi-family building owners and some local bars/restaurants that used their systems. We received other quotes that were sky high and some that were less and provided minimal coverage. SimpTech came out, studied our specific site and needs and recommended a system and locations for optimum coverage by video. After installation, they followed up and trained our folks on how to use all of the online features and worked well with our condo management team on the installation and billing. Beginning to end it was a fantastic process and within the first 2 weeks we were able to identify how a package thief gained entry to our building and were able to remedy the issue as well as provide video used to arrest and prosecute the offender. I HIGHLY recommend the team at SimpTech for video security and related needs.

Le
Review №7

SimpTech is not only efficient, they are extremely helpful with making decisions that best fit your property needs. I have had a wonderful experience with them through the installation of two systems at a couple of properties I manage. Jacob and his team are extremely responsive and took care of everything in a timely and tidy manner. I will definitely be using SimpTech on future properties and look forward to the experience.

Br
Review №8

Was impressed from day#1. The representative showed up at our house on time for the appointment and listened sincerely to what we wanted to accomplish. He asked many questions giving us comfort he was ‘soaking in’ our ideas and formulating ideas. He offered a variety of additional features to consider.A proposal was sent promptly. We then went to their offices to view demonstrations of various different capabilities.After signing the contract an install date was scheduled. Technicians show up on time. They were very professional, articulate, and diligent in performing the work. After the work was completed the project manager reviewed all upgrades in detail with us making sure nothing had overlooked. They followed thru on the final “punch list” making sure we were satisfied and everything had been completed as promised.We would recommend Simptech Solutions to anyone / everyone!!!

Ke
Review №9

Finding a company to provide home automation service is difficult. Most companies are happy to take your money and do an installation, but then leave you high and dry with poor service.Simp Tech from day 1 has been excellent. They are responsive, professional, and do great work. I was ready to trash over !0K in equipment before hiring them. Very glad I didnt.

Ti
Review №10

We have recently had the awesome experience of working with Simptech Solutions in our new home build. They were very patient with us (and our builder) as things were delayed etc. and worked directly with our builder for scheduling etc. - which was great as it put time back in my hands. I was leery about whole home integration as my husband and I are not computer wiz type people but they made everything so easy and simple and we are completely comfortable as well as enjoy all the features and luxuries that come with a Smart Home. From Chad to Jacob, to Liam- everyone was super patient and fun to work with- Thank You So Much!!I highly recommend them!

Ri
Review №11

Prior to engaging SimpTech, I had somewhat disparate audio and video zones on three levels of my home. My components were all fine, but I was lacking a way to reliably tie all AV sources together. The SimpTech team implemented a Control4 system, controller matrixes, and a remote monitoring system which integrated the functionality necessary for me to control all zones from either hand held remotes, or from an app on my devices. The SimpTech team also upgraded and optimized my Internet service.Also noteworthy is SimpTech’s pre-installation system assessment and their desire to understand my overall goals. They also made me aware of various options to stay within a budgeted expense for the project.I highly recommend Chad, Jacob and the entire SimpTech team.

Ch
Review №12

They are always on time, knowledgeable, professional, friendly.

Da
Review №13

Great customer service. Very professional and took the time to really explain everything. I finally feel like my A/V is actually working the way it was advertised and more importantly I have real people I can call to ask questions.

Li
Review №14

SimpTech and their team have done a great job with our home entertainment system needs. Theyve answered all of our questions and set up the equipment we needed in a way that works for us. We finally have the whole house sound system weve always dreamed of. I highly recommend them!

He
Review №15

We are out of the honeymoon phase, but still new customers, but I can say without a hesitation that Simp Tech Solutions has produced all that was promised. Our system works, and when there are small adjusts, the technical service system is there to help. They are professional, and always responsive. I really cannot say enough great things about the company. I am extremely happy that I called them.

Lu
Review №16

Extremely happy with our new system we are having installed in the house. The control 4 system is operating great and we are very happy with the equipment we have purchased from Simptech for the project. Cant wait to get the whole thing finished and see the project completely finished. Not sure I felt it could be better in real life than I had in my head but so far it is.

le
Review №17

I don’t know much about technology. I do know ppl & customer service. I met Jacob & he is a good person with exceptional customer service qualities. The rest was history when he came out to install my system he was prompt, courteous, knowledgeable, & clearly instructed me on how to use system what to do as I had problems and how to contact principal staff in event I needed anything else. Overall a good experience I will recommend SimpTech

Ja
Review №18

Great experience from start to finish. The SimpTech team was knowledgeable, professional and exceeded all expectations in converting my 1927 home into a fully-integrated smart home. System install (included all necessary wiring): Control4, smart TVs, indoor/outdoor audio, video surveillance and security, remote door and garage door control, water monitoring and shutoff, interior/exterior lighting controls, pool controls, among others technologies. Will continue to rely on them for all smart home automation needs.

Jo
Review №19

Im not sure what to say other than this is a great company. Everyone Ive worked with at SimpTech is smart and has a deep understanding of the technologies they work with. They ask lots of questions, and they pay great attention to the details. Theyre also persistent as hell and wont stop until any and all issues youre having have been resolved. So what you end up with is a home media system that works with your lifestyle.If I had known about SimpTech when we put in our home media system I would have had them design and install it. This is definitely the company to call.

Al
Review №20

Really impressed by the work Simptech did on installing the integrated AV system in our new home. Worked with us on overall design, installation and after care. Super flexible, working as part of a larger house renovation project that necessitated several last minute schedule changes. Thank you to Chad, Jacob and the Simptech team. Highly recommended!

Ri
Review №21

The SimpTech team did a great job on our security system, would recommend them highly.

Pa
Review №22

The SimpTech team did a great job laying out, installing and putting our system into action. Thanks SimpTech Team.Pat

Ke
Review №23

The team from SimplTech Solutions was great. They did an excellent job, very professional and I could tell they care about the quality of their work. They responded to my service issue immediately and their follow up was great. I love my new sound system and my kids love the super fast download speed. I highly recommend SimpTech for all your smart home needs!

Ma
Review №24

Jacob came out quickly after my call to assess current systems and provide a bid for the work requested. His bid was fair with a reasonable timeline to complete. Jacob and help came as planned and completed the work within the estimated 1.5 days. Jacob took time at the end of the job to insure we knew how all the new equipment worked. After using our new system a couple of weeks we were having a bit of trouble with the remote. I called and tested a few things with Jacob over the phone. When those actions failed to help the problem, two days later he sent an associate out to our house. He installed a new remote and another piece of equipment to maximize the signal to the remote. Result? Now everything works great! This company does quality work, come to do the work at the time they say they will come, are knowledgeable, work quickly and don’t leave a mess behind, and are reasonably priced. I high recommend them for any audio/visual/technology needs you may have—big or small!

Da
Review №25

We used SimpTech to upgrade our in-home networking, wifi and home automation. From the initial meeting through the finished installation, the customer service and attention to detail was incredible. I will be using them again and highly recommend.

Pa
Review №26

Chad and his team at SimpTech do a great job of adapting the technology to the customers needs. For us, we are adding Smart Tech when we believe it will help us save time or provide new capabilities. For example, my wife wanted access to our old CDs and SimpTech had us up and running within a week.

Do
Review №27

Worked with Chad and his team on the planning and execution of a Control4 system for our new home. Chad was patient and thorough and a pleasure to work with. His team was also very professional and did a great job getting us installed and the inevitable bugs worked out. I would highly recommend SimpTech for any smart home installation.

Jo
Review №28

SimpTech is great to work with; this is our second generation of household improvements with them. They are great at helping us form up the ideas we have about what we want and then design and install them. Also, quite flexible with ideas and solutions to fit budgets. We are enjoying the finished product.

Je
Review №29

Professional, highly skilled, experienced.Prompt response. Clear explanations.

Mi
Review №30

SimpTech Solutions installed TV, audio, and doorbell security systems with our new home. Each worker was courteous, timely, and professional. They have been quick to address/resolve any questions we have while learning our new systems. I would recommend SimpTech.

Sh
Review №31

We love the ease and convenience our home offers. One push of a button and were out the door - blinds down, electronics off, alarm set. Another push of a button and we can set the mood for hosting friends with music & lighting.

St
Review №32

Chad and his crew at SimpTech could not have been easier to work with on my home project. Their customer service is unparalleled and I am extremely happy with my new audio solution for my home. They have my highest recommendation.

Bl
Review №33

We have had help from Simptech for years. They have been the only group to understand how to make our sound system in our home and pool area really state of the art. We have also seen great response to any service needs that can come up. Totally recommend them.David Shuley

Ma
Review №34

Sales process was informative/educational and low pressure...install team was punctual, professional and thorough…..Great job on our home theater project

Ho
Review №35

Simptech was recommended to us for our home audio and networking. They were very professional from the first appointment and after installation with follow ups.

Sh
Review №36

Great ideas and game plan to implement detailed enough to take action!

Ba
Review №37

Very responsive to our technology needs. Exceptional customer service.

Ac
Review №38

Chad at SimpTech Solutions did all the things I didnt have time for or know how to do. He saved me a lot of time and put my mind at ease!

Information
14 Photos
38 Comments
4.9 Rating
  • Address:3528 Columbia Pkwy, Cincinnati, OH 45226, United States
  • Site:http://www.simptechsolutions.com/
  • Phone:+1 513-257-2432
Categories
  • Audio visual consultant
  • Audio visual equipment supplier
  • Computer networking center
  • Security system supplier
Working hours
  • Monday:Closed
  • Tuesday:9am–4pm
  • Wednesday:9am–4pm
  • Thursday:9am–4pm
  • Friday:9am–4pm
  • Saturday:9am–4pm
  • Sunday:Closed
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