Schibi Heating and Cooling
5025 Hubble Rd, Cincinnati, OH 45247, United States
Review №1

I cant say enough good things about Schibi Heating & Cooling. Ive used their services for years and they have always been helpful. Last night (a Thursday) around 10:00 PM, I discovered that the AC wasnt working. The weekend forecast called for temperatures in the upper 80s/lower 90s. I called Schibi the next morning (Friday) at 8:05 AM, expecting that since it was going into a weekend that they probably wouldnt be able to schedule me until next week sometime. But I was pleasantly surprised because they sent Steve out to my house by 9:15 AM, and the AC was fixed by 10:00 AM. Steve was courteous, professional, knowledgeable, and timely. This is why Ive been a customer of Schibi Heating and Cooling for the last twenty years. They are outstanding.

Review №2

My A/C quit working 2 weeks after having another company come out and do a semi-annual checkup. Schibi came out the next morning and found the problem and fixed it in a matter of minutes. They were very friendly and professional. It’s clear to me that they sincerely care about the customer experience. I would definitely recommend them! Excellent service!

Review №3

We had our HVAC serviced by Schibi over the last couple of years.The receptionists are friendly and courteous.Special recognition and appreciation go out to Mike S. who has been our service tech each time.Mike is very respectful, courteous and professional in servicing our furnace and A/C.Mike is always dependable and does his work thoroughly; a trait rarely seen these days. Very hard worker!Highly recommend!

Review №4

I had a new central AC unit installed in March. Today Mike S. came to do the “start-up” since the weather was now warm enough. He was a friendly and efficient technician. Mike checked my filter, checked the temperature drop and added coolant to the system. I liked that he explained what he was doing. The unit cools great! Thanks Mike.

Review №5

Only complaint is on scheduling. They call to confirm and if you don’t answer or call back quick enough you are skipped. Maybe they can charge people for missed appointments since it’s difficult to answer when I am in meetings for work. Mike S did a great job servicing our AC and was very thorough and walked through what the work he performed and offered his recommendations.

Review №6

We highly recommend Schibi heating and cooling. The office staff, the service technicians and system installers are all courteous, extremely knowledgeable and overall nice to deal with. We cannot say enough how much we appreciate this company.

Review №7

I had Schibi out to look at an icing coil - Andy offered options, thoughts, etc and at no point do I feel like he was trying to push a big repair on me. He did a great job explaining what was done, I will use them again.

Review №8

Mike has serviced our heating and air conditioning system for several years. We are very pleased with his professionalism and HVAC knowledge. We have never felt pressured to commit to a service beyond what was necessary. No up sales by Schibi have ever been apparent.

Review №9

Weve used Schibi for our two homes over 40 years, and always been pleased with service, installations, recommendations. and information. Mike S cleaned our A/C yesterday, and was very thorough from start to finish. Hes a wonderful asset to the company and will be returning soon to install the UV air sanitizer.

Review №10

Mike S was awesome...he was honest with his opinions and evaluation of my HVAC and I truly appreciated that. Because of his professionalism and excellent service Schibi has gained a new customer. I have already spread the good word to family and friends regarding Schibi Heating & Cooling. Thank you again. Mike S is the true definition of customer service.

Review №11

We were having thermostat issues we couldnt fix ourselves so we called in the experts, Schibi Heating and Cooling. Mike was here for about an hour and had to rewire a badly wired set up. He was extremely knowledgeable with a professional attitude as he explained everything he was doing so it made somewhat sense to us. Thank you Mike and Schibi for exceptional customer service.

Review №12

Yesterday Mike S performed the annual maintenance on our AC unit. He was on time, courteous, and sensitive to our concerns about covid. He explained everything that was done, making sure we understood why it was needed. I have used Schibi for over 30 years and have always found them to be completely professional and only doing what is needed (i.e., only doing what they would do, if it was their home). I highly recommend both Schibi Heating and Mike.

Review №13

I was having intermittent heating issues and called Schibi. They were able to respond quickly and Mike S was my service tech. He was friendly, courteous, and professional. He was thorough in his assessment and carefully explained what he found and offered me options. He was able to correct my issue and offered advice on what I should do to keep up with my system maintenance schedule yearly. Thank you Mike!

Review №14

Very detailed, helps us to understand the service and what was done. Professional mannerisms and an overall positive experience. Mike S was our technician.

Review №15

Mike came out to our home and was very thorough with his inspection of our furnace. I can see he takes great pride in his work and I feel confident that we received the best cleaning possible for our appliance. Thank you!

Review №16

Lamont provided a great service thank you..

Review №17

I have been a customer of Schibi for about 15 years. They have installed new AC units/ductwork and a high-efficiency boiler in my (80 year old) home. When it came to the AC installation, they offered the most creative solution to putting central air into my old house. They are competitively priced and I have always found them be honest. Mike S. just serviced my boiler. He was super nice and professional and explained what the service entailed.

Review №18

Schibi Heating & Cooling is consistently the best and sets the bar at the top for professionalism and quality. Mike S. went above and beyond today to ensure that my furnace was maintained and prepared for the winter months. Ive done business with Schibi for countless years and I want to say thank you for taking such great care of your customers!

Review №19

I would like to take a moment to share how pleased I was with the recent furnace inspection that Schibi Heating & Cooling performed at my residence. The technicians name was Mike S. Mike was exceptionally thorough and pleasant. And he took the time to explain what service he had performed, and provided an honest evaluation of my furnace efficiency.I was particularly impressed with Mikes comment about how good it was to work at Schibi. It was a genuine, heart-felt compliment. I cannot think of a more effective form of small-business advertising than to have employees share such a positive view of the company they work for.JDF Colerain TOWNSHIP

Review №20

Schibi is our go to for all of our heating and cooling needs. They are wonderful to work with and their employee’s are always The best! Our service tech, Mike, was very professional and helpful. He took his time to answer my questions, was very courteous, knowledgeable, and prompt. Their maintenance program is great too!

Review №21

Very happy with the service. Mike S was very detailed and explained the service - well worth the cost. Schibi installed our system many years ago. Thanks for the quality work.

Review №22

Mike S. came and did a yearly check up on my furnace for this winter. He did a great job explaining the Service Invoice to me. He was very nice and didnt leave any mess behind. I highly recommend Schibi Heating and Cooling!

Review №23

I have had Schibi perform furnace and AC maintenance since I bought the house. Mike S has been my technician and he is thorough with his work and his review of findings after every service call. Schibi is a great local company for your Heating and Cooling needs.

Review №24

I had a very good experience with Schibi on a new installation of both Heating and Air Conditioner. For context, many folks in our neighborhood have had installations by competitors, and I have to say that I was amazed at how many return visits that my neighbors have experienced because something wasnt installed right or configured correctly. I decided to go with Schibi because they have been around a long time. They installed everything correctly the FIRST time and everything is working flawlessly. The work that they did was very clean, orderly, and professional. I would recommend them to others that have heating/cooling needs.

Review №25

A good friend suggested Schibi. Glad he did. Mike S. was our tech. He was very professional, thorough and explained in laymans terms what was going on with our furnace. I would highly recommend Schibi HVAC and will use them in the future when needed.

Review №26

I have a service agreement with them for my home. Mike S. Has been the technician to come out to my home each time. He is thorough, professional and informative. He always makes a curtesy call when he is on his way, which I greatly appreciate. I have been happy with my decision to use Schibi! Thanks!

Review №27

My partner & I are new homeowners & we called Schibi Heating & Cooling to come out, assess the current HVAC systems, perform routine maintenance, and just kind of touch base/get a better understanding of what we have, how to operate maintain, etc... Schibi scheduling (say that 5x fast!) was simple! Called up >> talked to a human >> quick to get an appt >> they took background on the makes/models we have at the house so they could show up more prepared. Seriously, everything youd want! Received communication the night before/morning of about the technicians arrival time/etc... He was 1 min early! Masks were worn. Felt safe, friendly, & professional. Questions were encouraged, explanations were clear. 10/10 would recommend, and we will be going with SCHIBI for our yearly maintenance & (cross-fingers) any unplanned HVAC emergencies. SCHIBI RULES - THEYRE PROS!

Review №28

It takes a lot for me to write a bad review, but I felt I had to for this. First, my issue. My AC and heat would cycle on and off (every 5 seconds sometimes). I called Apollo, who said they dont work on condos. My parents, who have been customers of Schibi since the 80-90s swore by the company and suggested I called them. I did, explaining that my AC and heat keep cycling on and off (the fan shuts on and off no matter the temperature). They said it would be a flat fee of $84.00 to come look at it plus additional charges for any parts or repairs. Day of the service, the tech comes in, talks to me about the issue, looks at my unit in the house (heat pump/fan) then proceeds outside where my A/C unit is. He comes back and says that my A/C unit is OUT of refrigerant and it was probably leaking. He said it wouldnt be worth replacing since its an old unit (old refrigerant) and said I should call Schibi back for estimates on replacement. He then charges me $144.50, 62.50 of that for repairs. According to the statement, he completed NO REPAIRS. First, I never said he could do repairs, and secondly, and the most important fact is diagnosing my AC only has ZERO to do with the fan cycling during heat cycles. I didnt think of this until he left, so I called them back and the dispatcher sat for 10 minutes arguing with me about how the unit being low on refrigerant is causing the problem when she clearly is missing the part where the heat cycles too, which is a completely separate unit from my AC downstairs. Eventually she just reschedule the guy to come back out. They made an appointment for Monday. It took off work to ensure I was there during their window. And they didnt show or call for their own appointment! I call later that day and the lady proceeds to blame it on me or the person that took the appointment. ZERO accountability. She rescheduled me for a third time, but I never answered their calls again. I will be making a complaint with the BBB as well as possibly fighting the $62.50 charge that I DID NOT authorize (even though he didnt complete ANY repairs. What a joke of a company. Save your money and go elsewhere.

Review №29

My technician Mike was very thorough; explaining all aspects of the job step by step. Im a repeat customer and recommend Schibi for all your HVAC needs. Thanks again for the great work!

Review №30

Needed accessories for duct. Had what I needed after unsuccessful attempts via internet

Review №31

I was having a loud buzzing noise when the temperature reached below 30. The fan blowing, not defrosting the unit. I got Steve. He did a diagnostics test on my outside system, said there was nothing wrong, CHARGED ME $207, and 15 minutes later he was gone. I had to make him look at my thermostat. He tried to dismiss me a couple times but, kicking and screaming, he finally did go to the thermostat. I am a female. It is just another case of trying to charge a woman for things that weren’t done. I called schibi up to discuss the charges. They claimed they would have to get his ticket (even though he left a copy of his “ticket” with me and I read it to her), promising to call and talk about it “in the morning”. The only thing that happened the next morning is a charge on my bank account for $207 worth of work STEVE. didn’t even do. AND my outside unit is still making a loud noise. Thank god I have dual heat or this joker would have left me without heat, without money to pay for it since I got scammed out of $200. I would NOT recommend.UPDATE: I called schibi back when the sound was present AGAIN, stood by the unit and let them hear it. They were more interested in talking about the review. I told them that I would rather have someone come back out and make it right with me instead of talking about the review. He told me he wasn’t going to send anyone out. (They promised to come back within 30 days). I called Schmidt’s. They came out the next morning, found the problem. It was a bad shroud that had been recalled and therefore was under warranty. The man from Schmidt’s (Mark-he’s excellent) stayed the first time for 2 1/2 hours, charging me $150. He also suggested that I get a new dual fuel thermostat. I bought the one he suggested. He came out, fixed the shroud, hooked up my thermostat and charged me $90. A $240 fix cost me $450 thanks to schibi.

Review №32

Schibi has been caring for our heating and air conditioning needs for 40 years. They are friendly, professional, courteous and if they find a problem, they will keep after it until it is solved and repaired.

Review №33

I would like to let you know that Mike went above and beyond to make sure that I had A/C today.My A/C went out during the night and the receptionist was able to get Mike over earlier than originally scheduled. He was very professional and took the time to explain everything. When he started having issues getting the old part out so he could replace the new one, he had to go to the store to get a saw as he didnt have one with him. After that didnt work, he took it home and fixed it there. He then came back and installed it, so I would have A/C tonight! What a great guy!I hope Schibi realizes what a stellar employee they have!Would highly recommend this company!

Review №34

Weve had Schibi install and service our HVAC system for the past 13 years. They provide outstanding service. We live in the East side of town, but they never complain about the drive. They have always honored our warranties and service contract without question. Highly recommended.I would especially like to commend technician Mike S., who recently did our annual tune up, and discovered that I was installing the humidifier filters incorrectly, preventing the system from operating efficiently.He was very courteous and professional.

Review №35

Our A/C went out on the hottest week of the year (of course). I left a message late in the evening, someone was at our door at 9am the next morning, and our A/C with new compressor and coils is up and running 2 days later. Everyone involved was great and did the job professionally.

Review №36

Mke S at Schibi has been great to work with. We are having some issues with our furnace and he responded quickly to repair the problem. He was on time and fixed the issue quickly.

Review №37

Professional and friendly service from every technician who has provided service at my home.

Review №38

Small, local business that was recommended by father in law, who used to sell to them wholesale. Used them three times now, twice for heating, once for A/C. Pretty quick service, good techs, didnt try to sell me on anything, just repaired the system. Now that the systems are a little older, tempted to prepay for maintenance, to avoid the oopses of the first cold or hot day (maint. plans automatically go to head of the queue for them). Nothing big, an AC motor capacitor, bad flame sensor, pressure sensor tripping from a clogged drain line. Had an opportunity to oversell me on A/C because the fluid was a little yellow, but were honest and said it was good and dry, and overcharged if anything. Less than $250 out of pocket for the two heating visits. Mike S. is a good tech, and Ziggy from two years ago as well. They cover from Rising Sun to Madeira to Brookville.

Review №39

I would like to thank Craig and Schibi heating and Cooling for going out of their way to get my air conditioning up and running in time for the upcoming hot Fathers day weekend. My unit was installed a couple years ago and under warranty and Schibi made a special effort to make sure my unit was repaired and up and running withing a day or so. I have been a long time client of Schibi while living in the White Oak area and again after my move to Western Hills area of Cincinnati. I would recommend Schibi to anyone looking for an experience of experts that work hard to make sure all of their customers are satisfied. Mike Bogenschutz

Review №40

Mike did our service today. We have used Schibi for many years. Always have excellent service. Mike did an excellent service job today.

Review №41

Just had Mike S. check out the noise that our furnace was making. I called this morning and had no problem getting Mike S. here early enough in the afternoon. He was professional and pleasant and diagnosed the problem quickly. He suggested the less expensive fix which I appreciated. We have always had great service from Schibi and will continue to call them when needed.

Review №42

Another high quality maintenance visit from Mike S. from Schibi Heating and Cooling. Mike was very thorough cleaning, testing and checking the furnace. He provided operating details (e.g. air pressure, CO ppm and efficiency) at both low and high heat rates. He cleaned everywhere and was meticulous about leaving our house as clean as it was when he started. We have been happy Schibi customers for 30+ years. We recommend them for your heating and cooling needs.

Review №43

Mike S provided excellent and courteous service. Our experience with the company is excellent over 20 years

Review №44

Always GREAT service from Schibi! Technician Mike S is the BEST. He was here to service our AC back in the summer and just now to do the annual service on the boiler. Mike is always very friendly and professional and just a great representative of the company. I would HIGHLY recommend Schibi Heating & Cooling Company for any of your service needs. A Great Company all around!

Review №45

I have dealt with Schibi for many years. They have always sent courteous Service Techs and todays visit with Mathew and Lamont fell into this same category. These young men were prompt on arrival; covered work boots upon entry and made their visit to my home a pleasant one. Light conversation and they still got the job done in a timely manner. Who ever does your hiring...keep up the good work!

Review №46

They are great!! I really like just everything about our experience. We had a total heat/cooling replacement. Craig is fantastic...Paul his son just everyone and everything. NO complaints!!!

Review №47

We have our furnace and air conditioner serviced every year. Today we had the furnace serviced. Mike, the service technician, was thorough and polite. He was knowledgeable and efficient. We highly recommend this company for the many years of good, reliable service!

Review №48

I have had two furnaces installed and serviced at two different homes. The technicians are knowledgeable, friendly and professional. Lamont just finished my winter service. Did a great job. I recommend Schibi wholeheartedly. Great company.

Review №49

We called Schibi Heating and Cooling because our carbon monoxide detector started to beep. Mike S. called prior to his arrival to let us know he was on the way. He spent a lot of time checking our furnace downstairs and the vents outside. He was extremely polite and helpful including resetting our thermostat. Thank you Mike for all you did !

Review №50

Mike S stopped by for a service on my furnace. he was on time and very good. explained everything to me to let me know what was done and how my furnace was working. I bought the unit a couple years ago from them and the experience has been good.

Review №51

Friday night I received a call from my Mom... Her AC was not working. So Saturday morning I made some phone calls and Schibi was able to send someone out to take a look at her unit. Unfortunately they were not able to fix what was wrong. This was not surprising since the furnace and AC were close to 40 years old! What happened next still amazes me. Steve the on call technician made a call to the owner who came out within the hour looked that the job and what needed to be done, provided us a quote and moved some none emergency jobs around to accommodate my Mom. Steve even got a temporary room AC unit hooked it up in her bedroom so she would be comfortable until the new unit was installed!Monday morning they arrived and installed both the new furnace and AC. They were finished by 4pm. Thank you for making my Mom a priority.... Thank you for being their on the weekend and talking us through what could have been a very stressful experience. Your team was amazing! Would highly recommend Schibi to anyone looking for Quality , professional service. Thanks Craig and Team!

Review №52

I highly recommend Schibi Heating & Cooling.Mike S. responded quickly and did a great job repairing my furnace.This is a great company employing great people.I would not go anywhere else.

Review №53

We called for a problem with our furnace and were greeted professionally and courteously. The next day Mike S. arrived as scheduled and serviced the furnace and explained everything so that we understood the situation. He made suggestions that will help us in the future. We appreciate his professional attitude and knowledge.

Review №54

I purchased a home with a Schibi heating and air conditioning system five years ago. It is amazing, efficient and cost effective. The maintenance crew, Mike Z, Mike S and Matt do a fantastic job of keeping the system operating at peak efficiency. They are polite, respectful and very good at their jobs.

Review №55

Schibi does a great job! Ive had two decades of issues getting quality work done on an oil furnace, but this year (my first with Schibi) was different. The guys were great, the office staff is super helpful, and their salesman (Norb) is generous with his time and expertise. I liked the service so much that I just purchased an air filtration system, too!

Review №56

Mike S. was friendly, informative and efficient. Great job!! Thanks.

Review №57

I have used Schibi for many years now, and I am always happy with the service they provide. This last time Mike was the guy who came, and he was very thorough with the cleaning of my furnace. I would definitely recommend this company.

Review №58

Had Matthew out to service my furnaces. He was knowledgeable and so friendly. I have always been pleased with Schibi and would recommend them to all of my neighbors. Keep up the great work.

Review №59

Mike was our service man today and quickly detected the likely cause of the problem we were having with our humidifier. He arrived on time and was very friendly. We have had Schibi service our A/C and furnace for many years and have never been disappointed with their products or service.

Review №60

I was very happy with Mike S. He was right on time. He didnt waste any time. He got the job done. He was very polite and informative.

Review №61

I have been using Schibi for over 25 years and have always been happy with their service. Mike S. Just did my winter check up and was very thorough, informative and professional

Review №62

Schibi has been servicing my HVAC for years. They are always courteous and professional. Matt and Mike are the best! They are up front and honest about what is necessary. Highly recommended.

Review №63

I was very pleased with the service from the Schibi technician. All work was completed in a timely manner and explain thoroughly. Tech was very considerate and cleaned up after the work was completed.I am looking to replace my furance and I will be calling Schibi Heating and Cooling for my replacement.

Review №64

Schibi has been our heating and cooling company for 16 years. We bought our new furnace and air conditioning units from them 9 years ago. They have 100% stood behind their work, and every technician they have sent to our house for check ups or service have been both knowledgeable and personable. I cant recommend them highly enough! Thank you Schibi!

Review №65

Good experiences with Schibi - Mike S was my most recent tech for summer AC service/preventive maintenance. Thumbs up.

Review №66

Company was prompt in calling when scheduled, arriving on time, polite technician, and fair price. They have been prompt and helpful with previous troubleshooting. I would continue service with them in the future.

Review №67

Mike S. was professional and very thorough.

Review №68

We have had Steve clean three of our furnaces in the last month and he has done an excellent job but always goes above and beyond. He is extremely polite, helpful with questions and very knowledgeable. We will continue to use Schibi for all of our HVAC needs and will always request Steve! Thank you!

Review №69

Service date 6/24/20 tech Zigay.. excellent people skills, analytical skills, asset to your organization. On a 1 to 10 , I give him a 10.5Tim Coombs

Review №70

Matt & Mike were prompt, personable, and thorough in our furnace clean/check! Have been with Schibi since 1998 and have always had excellent, competitively priced service!

Review №71

Mike S performed our furnace cleaning and inspection this morning. He carefully cleaned the unit then performed a diagnostic . When he was finished he explained what had been done. He was pleasant and professional.

Review №72

Had a great experience with Schibi. Mathew & Gabe was on time and very polite. I truly appreciate you.

Review №73

Technician Mike did a really thorough job. He even slipped on shoe covers without me having to ask. Friendly and respectful and knowledgeable.

Review №74

Our AC unit stopped working late on a Thursday evening. We called Schibi Heating and Cooling on Friday morning. We knew that we wanted to replace the unit as it was 20 years old. Schibi came right over and had an estimate to us later that same day. They were there to install the new unit on Monday at 8:00 am. They were very professional, clean, and efficient. We were quite please with their quick response and installation. We could not have been happier with Schibi and highly recommend them!

Review №75

The Matt and Matt team provided excellent service in a professional, courteous and friendly manner. Thanks guys. Appreciate!

Review №76

Technician Mike came out right away when our furnace went out. It was the blower/motor that went out, he was very professional and fixed the problem right away. I recommend Schibi Heating & Cooling for all your furnace needs. Very reasonable rates.

Review №77

Had to call them on a Saturday morning for my heater sporadically going out. They were out within two hours, showed me what was wrong, explained some tips on maintenance and troubleshooting, and was good about just charging for the call basically. Definitely will use them again for my future HVAC needs

Review №78

Matthew was very knowledgeable, helpful and friendly. The job was done efficiently and he cleaned up his work area. Thank you Matthew

Review №79

I have had Schibi Heating and Cooling servicing my homes HVAC needs for 5 years. I have found them to be very responsive with great customer service. They explain each time what they did to service my HVAC. Both Matt and Matt (yes two Matts) did another excellent job for Schibi today.

Review №80

We woke up this morning to an extremely cold house and realized our furnace wasnt working. I called Shibi first thing and they sent out a technician to our house as their first call. Matt arrived soon thereafter, diagnosed the problem, and fixed our issue quickly. He was courteous and kept us updated on what the issue was. This was a problem we could not solve on our own, so we were very thankful for the immediate response. We have used Shibi many times and I trust them to always be fair and honest.

Review №81

Heat pump problem. Arrived on time, found problem and fixed. Explained problem clearly. Completely satisfied.

Review №82

Mike S. Arrived at the scheduled time. Problem with Humidifier. He analyzed the problem, and replaced old part. Have used Schibi’s for over 50 years. Great service and fair prices. One less thing to worry about!

Review №83

Quick and professional turnaround from proposal to install to invoice! Will definitely recommend Schibi to anyone who needs their HVAC repaired or replaced!

Review №84

Annual maintenance done yesterday by Mike S. & Gabe L. The inspection was done by two very courteous, efficient, and on time service representatives!

Review №85

This is a fantastic company. I didnt have air conditioning and the office staff was very concerned. They worked me in and had someone to my house as soon as possible. Norb arrived to do measurements and explained the process to me as he went. The office staff helped me with financing so things could go as smooth as possible. The team that came to my house was professional, polite and worked quickly to get the job done.

Review №86

Matthew was very professional and got the work done quickly and efficiently. Best in the business!

Review №87

I had Craig Hines come out to give me quote on replacing my heat pump.He was knowledgeable and gave plenty of information about the different systems. Their prices were competitive as well.

Review №88

Technicians Matt and Lamont are awesome! Great job, timely, efficient, informative.

Review №89

Mike and Gabe were great. As always, Schibi and staff are professional and provide excellent service.

Review №90

I have used Schibi for service calls both at a house on Jessup and the house I have lived in for 10 years. Over off Thompson many of us have oil furnaces. Not all technicians are the same when it comes to an oil furnace. I used Schibi because they send the right guys to fit the job.This past summer I decided to get some idea of what a new furnace and a central a/c would cost. Some places would have sold me an air pump/electric furnace/split whatever you want to call it. Get rid of oil. It gets too cold for that here unless you have an oil or gas back up for the cold months. Ken Schibi treated me with respect and explained my options. He reasearched and found out my furnace was over 25 years old. I decided to replace that and add the a/c unit. Ken was focused on the best, most cost efficient solution and my happiness. Ken has a work ethic that is all too rare these days. He wanted that system to work and work well. He wanted me to insulate some returns under my house to help the efficiency. He was advising me, not selling a service and it was just bc he wanted it all done correctly for me. He told me what to get and how to procure it. He even called me once after the sale to ask if I had done it yet. lol.Recently they called to set up a time to check on the furnace since it was too hot when they installed it. I made arrangements for my adult son to be there and I was shocked when he told me that they were at my house for an hour and a half (no cost to me). They were just checking to make sure that the system they put in is operating optimally. Let me restate that ... AT NO COST TO ME THEY WERE AT MY HOUSE CHECKING TO SEE IF THEIR EQUIPMENT WAS WORKING OPTIMALLY! Its tough to find service like that. Its no doubt that the owner is part of the Greatest Generation and the business still operates with pride and integrity. I asked what will happen IF he ever retires and was happy to find out that it will stay in the family who share his values.On pricing, SCHIBI was in the middle, not the lowest but not the highest. On quality and knowledge and business practice - SCHIBI is Best in Class. I cannot recommend them enough. I dont know them other than as a customer and I received nothing for this review. I just feel strongly that supporting our local businesses that have excellent quality and service will encourage more to do the same.Sincerely,Kathleen Harris, 45247

Review №91

Best company ever. Dale is the greatest human being to ever live. Literally do not use or consider anyone else. Closest thing possible to perfect customer service. And the pricing? The best.

Review №92

Ive had great experiences with the management and staff at Schibi with heating and cooling overhauls at two different homes. Their installers and repair people are always professional, friendly, efficient and honest. In addition, their prices for furnaces and A/Cs have always been very competitive. I highly recommend Schibi.

Review №93

Woke up this morning at 6:00 to a furnace that was not working. Called Schibi, Dale was at my house by mid morning. He gave me prices on a couple options. No pressure. Fair price. I shopped with another company, called Dale back and I bought the 2 stage Bryant. Installers were at my house at 3:00, done by 7:00. A great experience from soup to nuts. I highly recommend Schibi Heating and Cooling!

Review №94

Wow,called on Sunday for service call,found out furnace needs replace,they install it on Friday, Michelle help with getting me a quick finance company,should of did this 2 year ago. Thanks Schibi HVAC..Very happy with the experience. Tom & Debbie Moore. 😀

Review №95

When our A/C went out in our new house this year we needed a solution fast. We have infant twins and were very concerned about the temperature of their nursery.I spoke to Craig at Schibi at 8am on a Friday and he had come to inspect and had a quote to us that afternoon. Our new system was installed the following Wednesday. The office staff was very helpful in getting us set up with financing. Everyone was very responsive to any questions we had.We had 3 companies come out and give an estimate. Schibi gave us the best price and we didnt have to make any sacrifices on quality. Craig was very honest and straightforward about what we truly needed in our specific home. I did not feel like he was trying to upsell me or scare me into getting more than we needed like other companies. The team that came for the install was timely, clean and respectful. Our new Bryant system is great and we love our wifi thermostat!I highly recommend Schibi and we will be longtime customers.

Review №96

I asked for analysis of an inoperable AC unit by a Schibi technician. After maybe 3 (no more than 5) minutes of diagnostics, my the technician told me that the cost to repair would likely be more than half of the cost to replace and suggested as such. Schibi Heating and Cooling had given this same unit a clean bill of health just 3 months prior.I asked for a price quote and was told by that I would be called by telephone that afternoon. No call came that Friday afternoon.I called Schibi on Monday morning at 8:30 AM and was told that a sales person would be in touch with me. No call came that day either.Luckily, I was referred to another company by a friend a few days back, and had decided to place a call into them later that morning so as to have a backup quote to compare. That company came out the next day and proceeded to service what was nothing more than a faulty wire (that was apparently VERY visible) as well as clean the compressor coils and check the Freon. $207 dollars and 30 minutes later, the house was cool again.

Review №97

Thorough, fair pricing, service on our furnace and humidifier.

Review №98

I requested service for my air conditioner and told someone would be at my house between 8-noon. Which is the norm. However, noon rolls around and no call from the company alerting me that the tech was delayed. I get that there will be delays, but not calling the client to give updates is unacceptable! I made 2 calls to the company, the lady was rude, disrespectful and frankly didnt care. The tech finally shows up at 1:35 and didnt even apologize for not showing up between the allotted hours nor did he appolize for not calling to give an estimated ETA. The tech tells me I need a new air-conditioner and the salesman will contact me, he has never called!!!!! Then charged me $82!! They need to learn how to communicate with their customers, keep clients informed of delays and not have the client be the one calling for an update that they themselves dont even know!! Suggestion... Have the tech call the client!!

Review №99

Their service person, Mike, worked diligently on the furnace until the problem was identified, put in a temporary fix, and then came back and put in a durable fix for the problem (broken intake pipe).

Review №100

I highly recommend this company! Weve received superior customer service from everyone weve come into contact with from the office staff to the technicians and installers to the owner of the company.

25 Photos
4.9 Rating
  • Address:5025 Hubble Rd, Cincinnati, OH 45247, United States
  • Site:
  • Phone:+1 513-385-3344
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air conditioning system supplier
  • Furnace parts supplier
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
  • Women-led:Yes
  • Repair services:Yes
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