Reupert Heating & Air Conditioning
5137 Crookshank Rd, Cincinnati, OH 45238, United States
Review №1

Truly wonderful company. Honest, responsible, timely, professional and courteous. They installed a new heat pump which has cooled our home much better than did our old AC. Very fair priced, and the guys knew exactly what they were doing. It’s very important for the installation to be done correctly and this team was top notch. Highly recommended and will use again!

Review №2

They did a fantastic job of installing our new a/c and heating system. They had to totally remove the old system, install the new system and it only took them 2 days. It was a big job (at lest to me it was) and they did it with style and professionalism. Couldnt be more happy.

Review №3

Thanks Reupert. our AC went out in 90 plus degree weather, you went out of your way, and had a new unit up and running the next day . I lived by them in Cheviot from 1957 to 1970 and never forgot their reputation since I was a kid, they are the best period.

Review №4

Needed a new AC unit and Reupert gave us the best price. The install team was amazing. We had to have wiring and duct work done in addition to the new unit being installed and they got it done in about 16 hours over two days. I really cannot say enough good things about our experience with Reupert from start to finish.

Review №5

The technicians were very knowledgeable and polite. They arrived on time and cleaned up when they completed their job. I would most definitely use them again.

Review №6

We were provided fast & top notch service and everyone involved in the process was great! Ive already given a referral! We also have dropped the services of our prior heating and cooling company in hopes of this being the beginning of a new relationship. Also the thank you card, cookies (delicious) and cooler were a nice touch. Thanks again!

Review №7

Reupert Heating and Air Conditioning has a reputation of being at the highest level of quality and customer service. This reputation has been earned by the fantastic people that work there and the awesome products and services they offer!

Review №8

These guys were courteous and prompt. They seemed excited to install the new heating and air conditioning, which made me feel more confident about my choice to replace them.

Review №9

From the first phone call, this company went above and beyond to make a really unfortunate and miserable situation bearable. They were so responsive and went out of their way to meet a “need”. I have never received more kindness from a company ever! This customer service can not be matched. I’m FOREVER grateful for Reupert!!!!

Review №10

Professional, was some initial miscommunication but the president of the company actually called and was very nice and everything was taken care of. I will be a returning customer

Review №11

We have been using Reupert for many years for routine maintenance and whenever issues arise. I always feel comfortable with their honest and reliable service of our HVAC system. The dreaded day finally came when our 20yr old HVAC failed us. Paul and Michael were here installing our new HVAC system which included installing the furnace in a tight enclosed attic space. It was done to perfection. They explained everything to me. I am so happy with our unit and highly encourage everyone to cal Reupert for all if your HVAC needs!

Review №12

Jake was our service technician and did an awesome job! We needed a new part for our air conditioner which he was able to get within 24 hours. He came back the very next day to install it. He was kind and courteous.

Review №13

Great experience, professional and quick

Review №14

Outstanding service from Reupert - our HVAC system failed during a heat wave. They immediately responded to evaluate the system, give us a quote, and then quickly worked us into their schedule for an installation of a new system. The installers were fantastic - very impressed by their efficiency and workmanship.

Review №15

Reupert installed a new Bryant furnace and air conditioner for me. They very helpful by making several trips to my house to keep the old unit running prior to my new installation. I am VERY impressed with the quality of workmanship by the technicians who installed the new system..

Review №16

These guys did an awesome job. Clean, professional and the new system is great. I use them for all my properties and would never use anyone else. Great guys!!!!

Review №17

The best. They were able to diagnose my problem and explain to me in simple terms. Great experience and will continue to use them.

Review №18

Great company. The installers Paul and Michael where great, friendly, knowledgeable and did a great job start to finish.

Review №19

Friendly and professional. Diagnosed and fixed problem, giving options with accurate pricing.

Review №20

My mothers AC went out she is 85 years old they sent out a service tech. It was 83 degrees in her place and the unit could not be fixed. We ordered a new unit but with the high temperatures in the area it was going to be a few weeks. My mother who is a hard head didnt want the leave her place. I talked to Joe Reupert and he was able to get her unit changed in one day. Thank you Joe and company for the great service.

Review №21

Even though it turned out to only require pressing (tiny, obscure) reset buttons on each of the two apartment furnaces with which we were having problems, the phone receptionist (front desk) was excellent, and ask pertinent and revealing questions.The technician was very congenial, knowledgeable, and was a pleasure to work with. I consider it an $85 well spent.

Review №22

Recently experienced some furnace issues with one of my properties. But Jake (Reupert Service Technician) quickly assessed the issue and fixed the problem. Also, he explained in detailed as to why the problem occurred and what was done to remedy the heating issue. Excellent service! I highly recommend Reupert Heating & Air Conditioning.

Review №23

Such an awesome group of people at this company! My air went out on hottest day of year. Called several companies who werent able to make it out. Reupert responded right away & came out same day (on a Saturday) to fix it temporarily then followed up Monday to fix it after getting the needed part. It broke down again this month for a different reason and they came out again same day & fixed it at no charge. I was so grateful to them both times. Theyre very trustworthy. They have forewarned me to plan on new ac unit within next year or two to let know to plan for the cost of that. I appreciate them so much! Love supporting a local company/small business too...added bonus!

Review №24

Installers were respectful and cleaned up behind themselves each day. They completed the job in less time than estimated.

Review №25

When my old furnace started screeching loudly one morning, that dreadful moment came when a homeowner knows their HVAC is going down! I googled for a repair service company. A lot of companies popped up with their paid ads, but my gut told me to call Reupert. My gut was right. My call was answered by a friendly woman who set up a service call for the next day. The service men (Paul and Michael) told me a bearing was dying, and it would be only a matter of time that the furnace would die. The office immediately sent me some replacement proposals to look at. No more than eight hours later, the house was quiet (and cold). I called Reupert and within a couple hours, a salesman came to my house. All I can say is: Great service, great financing; and the professional and courteous installers made a big, scary decision easy. I highly recommend Reupert!

Review №26

Great family business. Joe and his team have always taken excellent care of us. Most recently we had to have a new HVAC system installed. Price was fair, and the work was well done. Job site was left in great shape and the system is working very well.

Review №27

I call and got a next day appointment during the hottest week of the year. Got the last appointment of the day and they arrived within a reasonable time of what we scheduled. Jake was extremely competent and fixed us up in no time. Would highly recommend!

Review №28

Tech arrived and quickly fixed my furnace.

Review №29

Excellent and timely service. We installed both upstairs and downstairs air conditioning and heating units. The installers were absolutely wonderful!Reupert is a quality company. I would recommend them to anyone.

Review №30

Have used Reupert for many, many years. There is generally a reason a company stays in business for so long.....They are the best!

Review №31

SOOOO happy with our new HVAC. Everyone was great to deal with and we were very with how quickly they could come out since it was an emergency to get our heat up and running again!

Review №32

Great company. They are fast and efficent. Even worked after hours to save my family and I from 95 degree heat in our house.

Review №33

Competitive pricing and excellent installation! We are very happy with our new HVAC system. Trustworthy company to deal with and we highly recommend them.

Review №34

Great experience! Very knowledgeable technician servicing my furnace units. As a bonus, he was running ahead of schedule and was able to do the work earlier than planned. I highly recommend Reupert and will do business with them again!

Review №35

Annual checkups. On-time, well done and reasonable cost. New system installed, excellent, expert quality product and installation. No surprises, a great company.

Review №36

Great experience with Reupert. Everyone that I have had contact with has been great to deal with. Thanks for the great work!

Review №37

Quick arrival and efficient work. Fair price. 100% will call in the future if needed.

Review №38

I knew it had been since before I bought this house that the furnace had been cleaned. I also heard an odd noise over the weekend. Tim came out this afternoon for a cleaning, and is coming back to replace a motor. He was friendly, happy to help me understand things, and informative about the need for the motor to be replaced.

Review №39

When your furnace goes out on a Saturday night and the technician on call drives an hour to come check it out 👌🏼 Seriously happy with the service we got. The part wasn’t available right away but we had our furnace fixed and cranking heat a full 24 hours ahead of their original quote. Very happy (and warm) today!

Review №40

We got our Bryant Evolution furnace replaced by Reupert Heating. Scott and Ian, the installers, did a very good installation job for us.

Review №41

This is great service company. They have always serviced my furnace and air condition with professionalism. Yesterday I called them concerned about my water heater and it has some rust on the bottom. They could of tried to sell me a new one, but they didnt do that. After asking questions including the age of it, they told me it could be some surface rust from moisture on the outside of the tank. The tank will start to leak water if it were rusting out and I should wait before replacing it. Thanks for being a honest business.2 years later and I just had Reupert install a new air conditioner and furnace for 40% less than their competitors quote. Great company you can TRUST!!!

Review №42

Fair price. Reliable. If your HVAC can be repaired and it makes sense to do so this is what they will recommend.

Review №43

Great service, knowledgeable, prompt and all at a great price. I will never use another HVAC company.

Review №44

Absolutely AMAZING!!!! Fast service! Courteous employees - from the office staff that answers calls to the knowledgeable technicians! I’ve been a happy customer for over 15 years and highly recommend them!

Review №45

These guys were awesome. They did a whole new furnace for my parents house that is about 45 years old. They are very professional. About a week ago there we woke up and had no heat. They were there to fix it with in 30 mins. It was a small problem that had a 2 min fix. They were happy to help. We would highly recommend them to everyone.

Review №46

Our heat went out and they came that morning and got it working long enough for us to have them put in a new system. Our old system was over 20 years old and was never as efficient as the new one. These days we are very happy with the results of the unit provided to us, and the hopes of it last many years just brings a smile to our faces. Thanks guys!!

Review №47

Paul & Michael were excellent installers. Very particular. Very clean . VeryCourteous. Did a very professional job.

Review №48

Good job installing ductwork; neat and tidy.

Review №49

They installed a new air conditioner and furnace and has taken care of us for the Last 5 Years they are great always on time and my satisfaction means the most to them

Review №50

On time and very professional. Fair prices. They replaced a cooling system in our home that we were selling. Weve used then for years and wouldnt use anyone else. Which we had them in our new city.

Review №51

Ive been using the services of Reupert Heating and Air Conditioning for 5 years at my home. I have always been impressed with their reliability, expertise and professionalism. Joe Reupert and his team are top notch, and I highly recommend their products and services.

Review №52

Top quality service. They easily accommodated my difficult installation requests. Keith and Tanner, the installation team, were excellent.

Review №53

Wonderful experience, professional attitude, kind hearts and service workers were top notch!

Review №54

Very professional and knowledgeable. The service technician and front desk personnel were great.

Review №55

Excellent and very happy with work done at my home

Review №56

Amazing employees. Great company

Review №57

The most awful experience ever. I was robbed...twice!! And the job was never completed as I could not get the company to return and complete the work.

Review №58

Return customer after 20 years. Love Bryant products and Reupert highly oriented toward customer satisfaction.

Review №59

I love the technicians, theyre always on time and knowledgable. Which is why I use them, but if it was solely based on the office staff Id take my business elsewhere.They had me apply for financing, which I received but then couldnt use because it was a rental property. So I now have a 8k account that I cant use. Then they send receipts and mail to the rental properties instead of ther company. Smh

Review №60

Very nice and helpful. They can always get someone out to my properties in a timely fashion.

Review №61

Awesome service and timely

Review №62

To much money for a water heater

Review №63

Our boiler was replaced quickly and professionally. We feel Reupert did an excellent job. Thanks

Review №64

The installers were very experienced and did a superb job! Great workmanship!

Review №65

Very Professional and great workmanship!

Review №66

Its not a bad place.

Review №67

Timely and responsive!

Review №68

Great service

Review №69

Quick service

11 Photos
4.9 Rating
  • Address:5137 Crookshank Rd, Cincinnati, OH 45238, United States
  • Site:
  • Phone:+1 513-922-5050
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning system supplier
  • Furnace repair service
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
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