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Jiffy Lube
593 E St, Chula Vista, CA 91910, United States
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Ja
Review №1

Ive been here before and it was ok, but customer service was great, very professional and they aimed to please from the phone call to the service. Ill be back. Thank you!

An
Review №2

Great service! Very quick and friendly 😊

Ra
Review №3

Very nice 👌service specialist in service in 🛢change check pressure air tire look for filters air all systems 🚗 and clean all windows 🪟everything service look good I recommend this place 😀

Ar
Review №4

First time all I have to say is, So quick easy and affordable!!!!! Theyre freaking amazing !!Did an oil change and will definently be going back !

Ha
Review №5

Guys! Very good work on your team! You were on top of your jobs! I really loved how you brought out a new case of oil, and opened new quarts of oil, right in front of me! Nice, as opposed to other reviews, left no doubts! Checked everything else, and didnt try to sell me any other unnecessary services or material! Okay...now, yes, they are pricey, but you get what you pay for! Very good job for a good group of professionals! I will be returning!

Se
Review №6

Quick and Clean, they check your tires and clean windshield, they also give you coupons in case you forget.

Li
Review №7

Fast, polite and thorough. They replaced a dirty filter and bad wiper blades. My drive is safer now for their attention to detail.

Vi
Review №8

I have taken my cars to this location on multiple occasions and have always received excellent service. However, the reason I continued to return was for the customer care. The technician and customer service rep were great. They explained everything my car needed and future services my car may require. This recent experience was quite the opposite. It felt very rushed and little to no communication was had. I hope this is a one off and the customer service improves.

De
Review №9

In Chula Vista Jiffy Lube.Always very helpful and detailed information, even for elderly people like me.

Jo
Review №10

My goodness Jacob and the whole crew is awesome great, very fast and very professional first time been there and not my last 👏👏👏👏🙌😁👍👍👍

Ed
Review №11

Did a oil change and it was super overfilled took it back for them to take out the overfilled oil and they said it was fine….now I have to go to another place cause I don’t trust jiffy lube anymore 😡

Mi
Review №12

Excellent serviceant attention from the entire team, fast and efficient, thank you

Je
Review №13

Adam performed amazing service! Will definitely be coming back next time my vehicle is due for an oil change!

Da
Review №14

The sticker placed in the windshield, indicating when is time for the next oil change, falls very soon, its glue should be stronger. When they fix this, I will give them 5 stars.

KA
Review №15

Im not sure that any of the team have been trained. One staff person almost had me move my car forward, after the pit had drained my oil. They yelled from below to not start the car. Another person spilled about a quart of oil on the motor. I smelled burning oil all the way homeIts too bad because Ive always gotten good service at jiffy lube, but I wont be returning to this location.

Ro
Review №16

Fast service. Quality parts (Diehard battery). Professionalism abounds! Great team work. Thorough. Good pricing.

Lu
Review №17

Good mode, exelent attention and fast service.

Sa
Review №18

Got right in for oil change. Was done in less than 20 mins and customer service was awesome!! Highly recommend this Jiffy Lube.

St
Review №19

Guillermo was amazing! Everytime I go to Jiffy Lube, Guillermo always makes sure Im taken care of. Definitely would recommend this location to anyone who is on a tight schedule and needs an oil change done both swiftly, and correctly. Great value and my oil change was done in 30 minutes!!!!!

Jo
Review №20

Unfortunately this was not what I expected at Jiffy Lube. I came in for a fuel injector cleaning offered on their website. I explained what I was there for & then waited 30 mins before pulling forward. They opened the hood & unplugged a few hoses, then at this point they realized they did not know how to perform the service on my car. What? Yes, sorry for the inconvenience since the car is a hybrid. I went to Pep Boys & they completed the service!

El
Review №21

Pending what time you go during the day, they can be busy. Even if busy they get you in and out quickly. I will continue to be a customer here.

Ra
Review №22

Bad experience in palm ave in poor service. They refuse to do Uber and Lyft I no inspection I have to travel to E st in Chula Vista to do the inspections but again they charge double for same inspección

Ry
Review №23

Quick, courteous and decent prices. Would come back for service.

Au
Review №24

The didnt know how to reset oil change warning on my vehicle. 😡😡

Je
Review №25

I was on a rush so I stopped here thinking it was going to be a fast oil change, which was not. I asked the employee how long the wait was and he stated that he was going to start working on my car, opened up my hood and then walked away. I waited for like 15 mins then he came back closed the hood and told me to drive forward now that the other car was gone. I feel that opening my hood from the start was just a way for him to keep me from leaving. Anyway, I moved my car forward and still waited like 15 more mins and finally someone started working on my car. I only went in for an oil change so I thought it was weird that one of the employees brought my air filter to me to try to upsell me by telling me that it was dirty. I denied because I saw it was fine. When I drove off I noticed that the check engine light came on so I was forced to drive back and waste more time. Once there, a different guy checked my car and he explained that my air filter was placed incorrectly. I wonder if that was purposely done because I said no to buying a new air filter or if it was a tactic for me to later come back thinking that I need more work done on my car. At first I didn’t mind paying a little extra here because I thought it was going to be like a 20 min stop, but if I would’ve known I was going to waste more than an hour and end up with a bad experience then I should’ve just went to a regular mechanic for the oil change.

En
Review №26

The Fellas at jiffy Lube are courteous, well trained and professional.

pa
Review №27

Theyre fast but they always trying to get you to get more services done than what you came in for.

Mi
Review №28

Quick stayed in car

Es
Review №29

Fine. Pricy but Fast service if you want a quick job like oil change.

El
Review №30

Very personable, and knowledgeable ..Job got done quick and simple ... ED

Am
Review №31

So nice and quick!

Ma
Review №32

Great and fast service. The whole team has a fun and friendly vibe that makes it a pleasant experience

Gr
Review №33

Great and fast service.

Vi
Review №34

Good price and service

Sc
Review №35

I have used this Jiffy lube for years. From signature oil changes to coolant replacement, they provide professional and knowledgeable service. I am a very satisfied customer.

Ma
Review №36

Very friendly, clean and nice area

Ri
Review №37

In and out in less than an hour. Topped off other fluids and put some air in my tires. Overall, cool experience.

Pe
Review №38

The guys that work there were very good at what they do .they filled up all my liquids. That my engine needed.and gave me very good service

Ri
Review №39

Excellent service. Very satisfied.

Do
Review №40

Courteous & very professional. Very Fast service also. Definitely Recommend to others.

Ch
Review №41

Well, first bad foremost I failed to make an appointment, however arrived at 4:45 asking if they were able to do an oil change on a 2012 ford escape and was denied. I didnt make an appointment so my fault on that. Still however felt easily denied due to work load

Ma
Review №42

Staff is courteous. No wait time. Affordable. In and out with in 20 minutes or less.

Li
Review №43

Quick fast and done

Ly
Review №44

Excellent and quick service

Vi
Review №45

Its Monday and they supposed to be open by the 7am nobody there , I need to get my oil change early and on time since I have to work at 11am but again there sing says open from 7am to 8 pm, I wont be back and good luck to all of you trying to get your oil change early.

Je
Review №46

Great people very helpful!! Have gone to two others here in San Diego and this one is the best!!

Ca
Review №47

They asked if I can give the name of a specific employee that deserves recognition. Actually they all deserve credit, no job is easy. Not all employees help at the same time but they’re all helpful, nice, knowledgeable, thorough, efficient. I give all of them a 5 star rating.

Vi
Review №48

Fast. Service

An
Review №49

Samuel and Michael were awesome! Quick, fast, and friendly service. Usually do my oil changes with my pop, but these guys are amazing!

Ma
Review №50

Fast Sufficient Courteous!! Reason Why I Come Here!!!

Mr
Review №51

Oil change was done in about 8 minutes. Excellent, no non-sense. Highly recommend this location.

Lu
Review №52

Fast service

Ce
Review №53

Great service

Mi
Review №54

I highly recommend NOT to do business with this jiffy lube for the following reasons:(1) They began to look for things wrong with the car that were not faulty, like a perfectly good wiper they wanted me to replace to charge me more; (2) They apparentky refilled my oil change not from new clean oil from above, but from oil that they brought up in jugs from below, that they captured from draining another vehicle ( I am assuming this because they gave no reasonable explanation for not using oil from hoses from top side), management become belligerent when I questioned their practice and why they did not use the top side oil hoses; (3) They failed my car inspection to possibly use for Uber initially saying bumperr was loose ( they had pulled bumper from where it snaps in). I went back and saw manager and he rewrote vehicle passed. And instead of apologizing he said I should not come back. Point number 2 above if true constitutes consumer fraud. Somebody should look into this with more detail .

He
Review №55

Just like they did in and out of the Jiffy fast and friendly a reasonable price

Ka
Review №56

I was referred here and Im glad! I hadnt made an appointnent, but needed an oil change on a Sunday afternoon before heading back to LA. So I stopped by and they took great care of me. Naomi was wonderful! She had a great attitude, was friendly, professional, and informative. I felt comfortable handing her my keys. The guys who worked on my car were quick with the oil change and a radiator flush. They even informed me of what is recommended for my next visit to keep my car running smoothly. These guys are pleasant, professional, fast, and upfront. I was very pleased with the service I received today. I will be coming back and would refer to friends and family. Keep up the great work and know your efforts are appreciated. Thank you for taking excellent care of me, and my vehicle.(:

Ke
Review №57

Got hard to find oil filter delivered quick

ma
Review №58

A very knowledgeable business. Easy to find. Super fast service. I highly recommend this jeffy lube for your auto servicing. Very inexpensive for quality service

Ma
Review №59

Excellent service

Ro
Review №60

Excellent professional service - went here to get the oil changed for my diesel vehicle. Took 15 minutes from start to finish, and they even topped up my anti-freeze and filled air in my low tires. Will most definitely be back here! Thanks guys!

Ca
Review №61

Excellent work very professional and Ill be returning for my next service

As
Review №62

Pulled up, barely got out of my car before a smiling face said, oil change? And got started. I sat down for maybe 5 minutes before it was done. It was slightly pricier than my previous oil changes (at other companies) but they have good coupons and the efficiency was worth a few extra bucks.

Lo
Review №63

Great service, quick, and not too bad pricing. Friendly staff.

Jo
Review №64

Took me in 30 minutes before closing, honored a coupon from out of the county and delivered fast/friendly service.

Ge
Review №65

Waay over priced

Ki
Review №66

I have been coming to this location for at least 2 years. They are always friendly, kind and the service is great! Highly recommend

to
Review №67

Fast and friendly

Co
Review №68

Great service. Fast and knowledgable. Oil change was 15 minutes.

Da
Review №69

Very good place

Ca
Review №70

Great place Aaron & Mike are awesome

Na
Review №71

I went in to Jiffy Lube on 6/27/19 because my car battery kept dying and I knew I needed an oil change. Lisa greeted me as I walked up and was extremely polite. She listened to everything I was explaining was wrong without interrupting. She offered me coffee and showed me where I could wait. Lisa went over the different types of oils and batteries and gave me some recommendation to do in the future. I didnt feel like she was trying to up-sell me like I feel most place do. Rogelio changed my oil, battery, and air filter in just 30 minutes. Lisa gave me a discount on my battery as well. All said and done this was some of the most amazing customer service I have seen in a long time. I was just in awe of the service I received here and will definitely be back!!!!! Thank you!

Br
Review №72

These guys are awesome! Me and my family have been going here for years. Services is always fantastic, everyone is super nice and does great work. Luis really helped me out today. My little old car is still going!Thanks guys!

Am
Review №73

It took forever to change my oil and they put my oil filter on wrong so my oil was gushing out when I started my car so I lost about half a quart of oil that I brought in myself and he topped it off with a different brand of oil which I would never do to my car overall my experience was horrible and wouldn’t take my business there again.

Ji
Review №74

Great service and prices. I have been coming here for years and have never had any bad issues. Quick too!

Je
Review №75

The best!

Ja
Review №76

Very Fast n Friendly Service. With fair prices.

Ca
Review №77

Quick, friendly, and professional! I love how dedicated this team is to taking care of their customers. Been coming every few months for 3 years, and have never had a less than stellar experience. For something that can be so impersonal and tedious - they’ve managed to make each visit a pleasure! Keep rockin’ it!

Ni
Review №78

Lisa C. and Samuel B. Were very helpful today and have excellent customer service. I got an oil change and had my air pressure checked on my tires. Thanks again!

Sh
Review №79

A friend suggested this place for an oil change and a flush of my fuel injection system in my expedition. My truck felt do much better when driving. Sales person was polite and knowledgeable, an asset to the team.

Re
Review №80

Great customer service. Short wait time.

Je
Review №81

My favorite location!!! Always polite knowledgeable and professional. Im one of those people that ask alot of questions and they are always patient and informative.

MJ
Review №82

Didnt do what I had requested. Asked for an electronic diagnosis but got a different service. We had agreed on a price before the work was done. The mechanic was able to solve the problem in short amount of time and fixed two other issues that the vehicle had without authorization.

ms
Review №83

This will be the Jiffy Lube to which I will always take my car.

Ke
Review №84

I usually go here for my oil change because they are very nice and professional here. They go the extra mile here with their service and gestures. I would highly recommend, also they are usually pretty damn fast too!

Pa
Review №85

Talk about fast - and friendly. The manager was particularly good at his job.

Lu
Review №86

Great customer care and service.

CH
Review №87

Nico hasGreatest customer service Ive seen in oil shop ever. He holds the door open for me even though Im not a lady. Very honest shows me whats going along with very considerate person for others! going to make a great boss someday..thanks Nico

Ar
Review №88

Quick and easy oil change.

Ac
Review №89

Great location! Naomi answered all my questions and even threw in a discount for a minor error! Definitely coming back here

Pe
Review №90

Fast and friendly service

Am
Review №91

Such great service!!! Quick, kind, easy!

Ju
Review №92

The people at this jiffy lubes know what theyre doing. Pat helped me out with a serious issue involving my transmission fluid. He was very accommodating and honest about what I needed to do with my car. I am definitely coming back in the future.

ma
Review №93

Fast service and quality work.

Je
Review №94

Had to get an oil change. It only took 15 minutes. They topped off all my other fluids and I was on my way.

Fo
Review №95

My Uber Inspection was fast and friendly staff

Gr
Review №96

Customer service could improve.

Is
Review №97

Its ok but walmart is cheaper

Mi
Review №98

I took my car in december. There was someone who open my car and asked what type of service i needed. I didnt want to say anything but he smelled like alcohol and perfume and he was sweating alot. Then someone else with a burgandy shirt not sure if he was a supervisor or not he had curly hair was standing there on his cell phone for the whole time my car was getting serviced.. I wouldnt recommend this place to anyone. It was so expensive over 100$

Ch
Review №99

Great fast good service

Re
Review №100

Ive been bringing my car here for ten years and it runs like a top! The service is always friendly and knowledgeable. It may not be the cheapest but you get great value for your money.

Information
12 Photos
100 Comments
4.4 Rating
  • Address:593 E St, Chula Vista, CA 91910, United States
  • Site:https://www.jiffylube.com/locations/ca/chula-vista/897
  • Phone:+1 619-476-0202
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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