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Elite Computers
2326 Proctor Valley Rd Suite 102, Chula Vista, CA 91914, United States
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Do
Review №1

Joe was very courteous, knowledgeable, and quickly resolved my laptop issue. I will definitely go back for any other computer problems I may have.

Al
Review №2

I would recommend this place 100%, not only is their service the very best but they fixed my chromebook in no time. I recommend this place for any fixes you need!

Al
Review №3

Andres was able to answer all my silly questions regarding Adobe. I highly recommend this place.

La
Review №4

Joe is such a gem! I went in thinking my computer was dead and he calmly inspected it and fixed the problem for me with an unmatched patience. He offered different options for me, and never pushed product. Knowledgeable, professional, and very very kind! very satisfied with my service.

Bi
Review №5

Great customer service, Joe was very helpful. They buy and sell computers, and components at market value.

Da
Review №6

Had a gaming PC built, they did a great job and were very flexible when I needed to modify my order a couple of days after I put it in. They upgraded a couple of components for free and it was clear they just wanted to see me walk away with a great PC.Theyre also doing a great job at keeping a sanitary and socially distanced shop during COVID. Highly recommend this option if you dont want to build a PC on your own. For a small fee theyll even let you build it with them and teach you about your machine, an option I definitely would have taken if we werent social distancing.

C
Review №7

Brought my PC into the store 30 minutes before they closed and was promptly helped. Nathan was a big help and got my PC up and running in about 15 minutes.Proper social distancing was observed and masks were worn the entire time.

MA
Review №8

On February 15, I called Elite Computers and described my issue with my 2013 iMac (screen non-functional). Joe, who took my call, was very kind and patient as he answered my questions and reassured me that he and the Elite Computers team would take a look at it. I brought in my computer that evening and Joe was there to go over the computer carefully and process the work order. I appreciated the preliminary diagnosis and solutions that Joe had about my computer (possible video card issue) and was clear and honest that if it were the video card that it would be an expensive fix.The next day, I received a call from Joe that unfortunately, my screen issue was not related to the video card--the screen was damaged due to someone possibly having hit it. Again, I appreciated the honesty from Joe that repairing the screen was not worth the cost, as my iMac was already old. I mentioned to Joe that I had a second Apple monitor at home, and if it would be possible to somehow connect it to the iMac and I could use that monitor as a back-up. Joe was again very patient and willing to have me bring in my second monitor and said they would give it a try.That evening, Joe and Elites store manager, Nathan, spent time with me and my husband trying to figure out a way to get my back-up monitor to work after being connected to my iMac. This was a tedious task, since my iMac screen wasnt working properly and it was hard to make out anything legible on the screen. Despite being busy and having to juggle other customers, Nathan still managed to help me work out a way to get my back-up monitor to work. What a relief! I know most other tech places would have just written this job off as a waste of time. Both Nathan and Joe were aware that I was not ready to let this computer go, as I did not want to have to spend thousands of dollars on a new one. So the quality of customer service that was shown to me meant a lot, personally. They did not even charge me for their time, even though I insisted on paying.Elite Computers is a class act, from the quality of their work to their customer service, both on the phone and in person. I am grateful for Joe and Nathan, for their patience with me and for their professionalism, expertise and honesty. I will be a returning customer for sue, when the need arises. In the meantime, I will highly recommend Elite Computers as the place to go to for any issues or repairs needed for all computers or devices. This is one repair business that you can trust.Thanks again for all the help and advice, Nathan and Joe!

Jo
Review №9

Very happy with the service. I wish I knew about this small business sooner. Please people shop small business first!

Er
Review №10

My computer crashed last night and I found this store on google review. They were very professional and knowledgeable about the issue with my computer. Also, the price was fair and I got my computer back the very next day. I would definitely go back to them with any future issues with my computers.

De
Review №11

Very helpful and knowledgeable

Jo
Review №12

Outstanding customer service.Very helpful answering doubts. Ask for Joseph he is the best in the Wesr.

St
Review №13

Elite Computers is a reputable, local store in Chula Vista, California, with excellent customer service, price, and reputation. Technology and computers can be an expensive purchase and it really helps knowing that Elie Computers will be around to answer all of your questions and ensure that you are getting the best possible products and service for your money. I highly recommend this shop for all your technology needs and it is quite refreshing working with a local small business as opposed to the big corporations where customer service is non-existent.

my
Review №14

I have been going to Elite Computers for about 10 years now. Joe is amazing and takes pride in seeing things through from start to finish. I bought my surface pro from Elite a little more than a year ago and it still works great. Thank you Elite Computers for your excellent service.

Er
Review №15

Nice shop! Nathan knows the laptop space really well! Attention to detail and I’m really happy with my laptop now! He has essentially added years to life of my laptop! Thank you Elite Computers!

Ry
Review №16

I’ve been using Elite Computers for my computer needs and education for years. Everyone at Elite Computers from the owner to the staff provides excellent service and complementary guidance to help determine the best solution for my needs and goals. I am a repeat, repeat customer of Elite Computers and I promise you you will not regret giving them your business. Whether you’re doing a custom build or you want a new or refurbished computer or Laptop or you need some computer repair, Elite Computers is the place to go. Joe Kheder, owner of Elite Computers deserves more stars than I can give on this review. Thank you Joe for everything you do for me and the community.

st
Review №17

Nathan was great. Stayed after closing time to help me. Very professional and clearly very knowledgeable. I highly recommend.

Ri
Review №18

Just had Chris assist me with my custom build. Great guy, let me do most of the work putting the components in the case and connecting the cable. More than a little lost still on how fast he was able to load and update drivers. Great service, great personality. My Thanks to Joe.Great shop, Ill be a customer for as long as I am in SD.

Er
Review №19

This is the first review Ive ever taken the time to write, so for me thats saying something about this place. I took my new desktop build into them because I was having some issues I couldnt figure out and Nathan helped me out for over an hour and knew exactly what the problem was. They were extremely nice, helpful, and taught me quite a bit. At the end I offered to pay for their assistance but they wouldnt take it.I would definitely recommend these guys to anyone else, and will come back here in the future for anything I need computer related!

er
Review №20

Well done guys, with 8gb of ram has been installed, my laptop is running as good as in the olden days. Heres my advice folks, if your laptop working with a speed of the dead turtle, check the size of your memory and try to increase it. Special thanks to Nathan, they did a great work and their price was good for me, and especially I love getting a straight answers.

Jo
Review №21

Fantastic service! Nathan is amazing.

Ba
Review №22

I needed some work done on my laptop computer. They quoted a fair price. A complication arose where the wrong part was sent and they went above and beyond to assure that I had access to my computer files while waiting for the part. They were extremely professional, explained everything clearly and were a pleasure to work with. I strongly recommend them for your computer needs.

Dr
Review №23

Very nice customer service :)

Ma
Review №24

I called to ask if they had soft tubing for a water loop. The man on the phone quickly got me the inventory and specs, I told him where I was at and he suggested I travel to a different store that there was one within a few miles of me. The customer support I would say is awesome, its not every day someone tells you not to come to their store youd pass numerous stores on the way!

E
Review №25

Joe and is crew are excellent and VERY fair. I highly recommend them

Jo
Review №26

My computer decided to die and I immediately reached out to Joe at Elite Computers. We talked for a few minutes and he knew exactly what I wanted and needed in a new computer. He is very knowledgeable, kind and puts the customers needs first.Anytime I need any computer help or need a new computer I will only go to Joe at Elite Computers. Thank you!

Je
Review №27

I have came here 3 times for the past month for different computer and printer. The guys here are so helpful and through with listening what the problem is your having with your device. Once they get working it’s very clear they try every possibility to solve the problem with your device. Their knowledge in computers and other related devices is awesome, and well so is their personalities. From just entering their location you realize how dedicated their are to the business. The place is even fun with walls decorated with some old gadgets, and some pictures that could had been take about 20 years ago. I know when I have other computer problems or questions I can come here, no doubt.

Bo
Review №28

You guys are the best. Your techies clearly know what they are doing. You have a lot of hardware that I was looking for. Also a BIG plus, is that you dont take any money for diagnostics, you should receive a medal for that! Definitely going to visit you again this week!

Jo
Review №29

Would not recommend to anyone in need of help with computers as ignorance runs through the staff. Complete waste of time with so called professionals who act like they know it all. They will not listen to what you have to say so ironically enough, they do not get the job done with repairs and become the so called bearer of bad news. Save your time and go somewhere else.

Da
Review №30

Honest reliable good service computer repair shop. I recommend Elite Computers to all your computer need.

Ca
Review №31

Amazing service! These guys know there stuff and easy to communicate with. Got our laptop back within 2 days... like brand new . Pricing is competitive to surrounding like businesses . Coming from a professional business , working with this business was easy ... highly recommend this company .

Ci
Review №32

I took my hard drive to Elite Computers with a disk jam. They tried to open the little door, finally had to take the shell off, and removed two jammed disks. I was very impressed with the service, fast and efficient, and will continue to do business with them.

Ro
Review №33

Last 5 computers came from Elite, Joe, Nathan and Chris are a pleasure to deal with and honest. Always going the extra mile to do the job. I recommend them all the time and the results are always great.

Ha
Review №34

One of the best computer shops around Nathan helps everybody so if you need a computer shop thats fair on prices and works with you this is the shop to go to

Da
Review №35

The staff at Elite Computers is exceptionally knowledgeable, efficient and friendly. They go beyond simply “fixing” the problem or making the sale by offering clear explanations as to how the problem occurred and how to avoid it in the future or why the product they recommend is superior. I have had what seemed fatal malfunctions with several computer issues: lost (but recovered) all emails and contacts, lost (but recovered) encrypted passwords, and have gone to them to improve the processing speed and functionality of both MAC and PC machines. I am always better informed about cyber issues after a visit to Elite - they are the best!

Je
Review №36

I have used Elite for the past 5 years. They are knowledgeable and fast to service our home PCs. We have used other businesses and these experts are the BEST. You get what you pay for. Nathan and Chris are trustworthy. You can depend on them to fix your computers. I highly recommend them.

Ra
Review №37

They offer free dust cleaning for your computer either DIY or they do it for you. Reasonable prices and cheaper (or about the same) as buying online. They helped me with my computer. Not a large selection of computers for sale (at least compared to Best buy). They do sell desktops and laptops. They sell computer parts and accessories.Pro-tip: wear a face mask and eye protection when cleaning dusty computer. You dont want to inhale dust bunnies or get them in your eyes.

Jo
Review №38

Very good experience at Elite Computers. The owner Joe helped me out the last time I went in. I took in my laptop for routine maintenance and I was able to wait while his technician serviced my laptop. These guys have a lot of experience and expertise, definitely a thumbs up experience. Thanks Elite Computers!

Sh
Review №39

Had an issue with a new build I was working on. Brought in the tower and they tried easy fixes for free before charging anything and thankfully they were able to fix my problem with ease.

Th
Review №40

Joe of Elite computers is passionate and knowledgeable and I highly recommend working with someone of his integrity!!

Ed
Review №41

Had problem with printer - contacted Elite - described the issue - he told me what the problem was and the cost to fix it. He then recommend Costco and said they were having a printer sale. So now I have a new printer and saved $50 over the cost to repair my old one. Highly recommend Elite - Honest and care about the customer.

Ph
Review №42

These men know what they are doing and dont over charge you.

Be
Review №43

Ok let me start off saying this place is the best computer shop in town. Not only are they friendly the price is affordable, they do not nickel and dime you at all. I have no clue about computer and every time I have a stupid question I drop by and they help me. I only trust them with my computers and will continue to use Elite Computers in the future.

Ry
Review №44

Very knowledgeable staff. Dedicated to tech.

bi
Review №45

The only place I take my computer. Honest, helpful, and knowledgeable. Dont take your computer anywhere else!

Tw
Review №46

Thanks for taking all my old computer stuff and recycling it for me!

Re
Review №47

Terrible service and price! I brought my laptop in with cracked screen, they wouldnt give me a quote to replace screen without charging a high diagnosis fee. Its a cracked screen! Why the high diagnosis fee! What a joke...

Jo
Review №48

Very helpful and friendly fixing my tablet. repaired it while we waited.

Am
Review №49

Fixed my printer in like 10 minutes & didnt even charge me! Highly recommend!

Er
Review №50

A good business run by a good dude.

Iv
Review №51

Great service, they know what they are doing

Information
38 Photos
51 Comments
4.6 Rating
  • Address:2326 Proctor Valley Rd Suite 102, Chula Vista, CA 91914, United States
  • Site:https://www.elitecocv.com/
  • Phone:+1 619-656-6606
Categories
  • Computer repair service
  • Computer service
  • Data recovery service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–6pm
  • Saturday:11am–5pm
  • Sunday:10am–7pm
Service options
  • On-site services:Yes
  • Online appointments:No
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
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