I purchased a Living Social coupon for Jet ski-rental. I tried to use the voucher but no one returned my calls or my texts or my emails! I continued to call and text over period of one year. After NUMEROUS ATTEMPTS he finally called me one morning and I finally made a reservation for 4:30 PM on a Sunday afternoon. I told Rick that I live in North of Orange County and I have more than two hours drive. And I asked him if he is going to cancel my reservation please let me know as soon as possible. I continued to call him to make sure that he will keep my reservation because I was aware of other customer complains that he does not keep promises. I sent him text several times and he confirmed my reservation twice. On the Sunday morning I called him three times to make sure if everything is okay and he didnt answer my phone. I sent few text and he finally said that my reservation is confirmed. I called him again before leaving Orange County for San Diego at 2 pm on that Sunday. He did not answer my call. So I drove all the way down to San Diego and he called me 10 min before the appointment to say that he has a problem and he is going to be late. So after more than two hours drive, we arrived at the location few minutes early at around 4:25 PM. My girlfriend and I waited over two and half hours for him to show up. I sent him more than 20 text and called him many times. He did not answer his phone or text. His only text was that Ill call you right back. And of course he didnt call me back. We waited until around 7 PM. And by then it was very dark so we went back all the way to Orange County. I called and text him the day after but he just ignored all my calls and text.