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White City Glass
37 W Spring St, Chippewa Falls, WI 54729, United States
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Ti
Review №1

The owner himself completely wasted my time telling me on 6/10 that he had a garage door for me & could put it in the following week. Called him the following week after not hearing back from him & he told me door was already sold & he was going to auction the next day to see if he could get one. Didn’t hear back from him so left a message for him on 6/17. Called back on 6/18 & was told he had left for the day at noon. Left another message & still haven’t received a call back a whole week later. Called Overhead door & they were here in 2 hours to measure & give quote. Unfortunately I have to wait 8 weeks but I’ll take great customer service over empty promises of getting it sooner any day. Ask for Brad Wright at Overhead! He was amazing!

Ke
Review №2

I’m not a customer; as in I didn’t do business with White City Glass, but I will definitely be in the future and recommending White City Glass to everyone! I was driving down the highway and noticed I had a flat tire so I pulled off the highway and stopped at a gas station. And myself being a young woman not knowing how to change a tire by myself nor having the tools needed I thought I would have to get a tow. And as I was stopped at the gas station two men in a White City Glass van pulled up and asked me if I needed help. Thank goodness for them! I’m so appreciative and thankful that they were able to help me!! There aren’t enough people in this world that are selfless and genuine anymore. Most people wouldn’t do something for someone else they didn’t know just because. Thank you so much for these two men working for White City Glass! They didn’t have to stop and help me, but they did and that should be commended!

Re
Review №3

Rich and the gang always meet or exceed my expectations. My go to for glass, mirror, and screen purchases and installation for 20 years.

Jo
Review №4

The guy who I talked to on the phone was brutally honest and told me i should have broken out the big window which I thought was kind of funny

Da
Review №5

Awesome job no leaks price good work done neat n clean Thanks White city Glass see you with my Silverado next!!....

Jo
Review №6

They take a real long time to ever get back to you with an estimate. But the workers who come out to help are great.

Ri
Review №7

I called them on October 28th I was told it should be done on the 30th, meanwhile 9 days later and Im still waiting. But he did tell me that hopefully it should be done by the November 9th

Ha
Review №8

I’ve always had positive experiences here. Great service, great quality, great price.

Ti
Review №9

Set up to have windows replaced in my home. Never heard from them again. That was 3 months ago. Cant give good review to company that breaks commitments.

El
Review №10

Good service

li
Review №11

Had my windshield replaced and they did a great job for a reasonable price. Its definitely a place I will come back to. They were also nice, friendly, and knowledgeable.

Me
Review №12

We used White City Glass for windshield replacement and were extremely satisfied with the result. Highly recommend!

Jo
Review №13

Reasonable price, reasonable folks, exceptional service. I did end up breaking the piece of glass I purchased, so guess lucky me....I get to visit again.

Ca
Review №14

I waited 9 weeks for them to fix my garage They had every excuse in the book

ke
Review №15

We had the guys from White City Glass replace some windows in our home and we were very pleased with their customer service. They went out of their way to get the job done on a timely manner. We would definitely recommend White City Glass!!

Er
Review №16

They would sell me just the windshield bill me commercial rate

cl
Review №17

Great Service, Great Prices. The guys here have taken great care of us over the years.

Ju
Review №18

Quick and affordable. Waaaaaay cheaper than Safelite

Ma
Review №19

Did not show up yet lol

An
Review №20

Took about 4 months to get window sash repaired

Za
Review №21

I got referred to White City Glass by Safelite because Safelite wouldnt install my windshield for to a dent in the roof. WCG not only came and fixed it for me but did it the next morning after discussing my situation. I had left for the day and came back, listen to my voicemails and found out it was already done!

Ja
Review №22

I broke the glass shield on my fireplace and had to replace it. White City Glass was very responsive and fast replacing the glass. I appreciated how engaged the people were and because it was Winter they understood it was an immediate problem. Thanks again to Dale and White City Glass.

An
Review №23

More than a year ago, our office building had a windows pane get broken somehow. I called WCG to have them check it out. They said, Its older, mirrored, smokey looking glass from the 1980s, and it may be tricky to find a match. I said I understood and that a close match was good enough. The salesman (Ill leave his name out of the review) said he would order the glass and contact me as soon as it was in. MONTHS PASSED. MONTHS. I called, and he said, Its on order, maam. Ill call you when its in. It might take a while because the glass companies like to finish their big orders before they work on smaller, tricky orders like this one. Okay, fair enough. MONTHS PASSED. WINTER PASSED. (Construction season came again, and no word from WSG.) I called at least two more times (after 12 months of waiting), and the salesman was rude and clipped with me. There is NO reason a small pane of glass should take over a year to come in. I called another company in town (Esser). They sent out some techs to measure. The glass pane came in less than a week later -- was a perfect match, even though the original glass was smokey and mirrored -- and it was installed within a couple days. When I called WSG glass to tell them I was going a different route and to cancel my order, the salesman (same guy) did NOT apologize and almost hung up on me. RUDE. Nobody should have to wait over a year for a pane of glass.. What a pain (pun intended).

Br
Review №24

Friendly staff and my windshield was fixed the next day at my house.

re
Review №25

Fast and professional

Ke
Review №26

Prices are high

Jo
Review №27

Awesome

Information
3 Photos
27 Comments
4.1 Rating
  • Address:37 W Spring St, Chippewa Falls, WI 54729, United States
  • Site:http://whitecityglasswi.hibuwebsites.com/
  • Phone:+1 715-723-7015
Categories
  • Window installation service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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