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AutoZone Auto Parts
4080 Chino Hills Pkwy, Chino Hills, CA 91709, United States
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GO
Review №1

Tyrone was extremely kind and provided me excellent customer care. Not only did he save me money, but he also made me feel 100% satisfied with the way he approached and executed his work. The first time I came, I needed to install a new windshield brush. The second time, I had an issue with the windshield cleaner fluid pipe. Both times, I was met with kindness and professionalism.

Fr
Review №2

Really good service from all the employees. Manager is great. Always friendly. Free scans and some installation available too! My Go-To place.

Va
Review №3

Been coming to this location since 2012 & Ive never been disappointed. Mike usually there & always so kind & friendly. My husband just had surgery & we needed a battery replaced. Mike was there & installed the new battery for me. He has no idea how him doing that lifted so much stress.

We
Review №4

Shout out to Mike! Great service, in n out. Quick and easy use of their check engine light tool to see what was wrong with my car.

sy
Review №5

Have been going here for decades. They have always been very polite and extremely helpful. The store has also always been well stocked and immaculate on ea. visit.

Jo
Review №6

The gentlemen here know their stuff and are very professional. They always answers my questions to the best of their abilities. This autozone typically has most of the parts, tools, hardware, etc. that I need. Thank you for all the years of good work and help.

Su
Review №7

This auto zone is terrific. The people listen to you and are great. They have always been helpful to me and my husband for the last 11 years since were moved here. I highly recommend this store especially. Ive been going to auto zones since before I got married 24 years ago.

Gu
Review №8

Aside from getting the wrong part ordered i like this place. Manager mike i think his name is good help

Je
Review №9

Knowledgeable and quick service! Identified the bulbs that I needed and they had them in stock at a reasonable price! Ill be back!

Ja
Review №10

Very friendly and helpful staff. Wasnt very busy when I went so was able to get assistance finding the parts I needed quickly without any hassle

Ma
Review №11

All the guys and of course Destiny are very helpful. They always get me in and out no problem.

Ma
Review №12

The guys here had me laughing the whole time. Great customer service. And very knowledgeable.

P
Review №13

Great management 👍. the team was smooth and quick on their toes. great service

Gr
Review №14

The young parts counter man installed my battery for me with professionalism

Al
Review №15

Helped me replace my break light in less than 10 minutes! Thank you!

Jo
Review №16

Most of the AutoZone Auto part have been the best in there customers assistance.as of a few weeks ago I have been having some car problems i have been able to find all i need with them Ive been shopping different stores do to the fact that I go all over SB County. Im glad they are there

Jo
Review №17

Good service when you need help

Am
Review №18

I want to give a quick shoutout to Peter. He was incredibly friendly and helped me pick out the right windshield wipers for my car. He even took the time to show me how to put them on. I was incredibly impressed with his customer service. Thanks Peter, you made my day! I’ll be back.

Au
Review №19

Assisted in replacing my battery. Thank you.

Ha
Review №20

The part was right and they were helpful in finding it. Thanks.

Jo
Review №21

Great service all you need for your car

Ma
Review №22

Mike the manager is the sweetest. Always ready and willing to help.

Cr
Review №23

Good stuff

Is
Review №24

Excellent customer service from a staff that is professional & very knowledgeable. The layout is logical although it is a smaller than usual store. They always have promotions and or discount offers so you know you are getting a good deal. The only bummer is that it does not have a tank to dump your used oil.

Be
Review №25

The did a great job on finding me what I needed

Vi
Review №26

They are pretty fair. They do lend tools and they will charge a battery it really depends on who is there if they are will or able to help you. 3/5 I go because it close but its not my first choice.

Le
Review №27

Not only gave me wrong parts, also won’t return or exchange it, and even told me I have to buy an adapter so I can use it, when l turned around and left, the guy was cursing behind me, worst auto zone I’ve ever been to.

sh
Review №28

I bought windshield wiper blades here. Reasonable prices, helpful staff. Will not hesitate to come back if I ever need to.

To
Review №29

Great service. Nice people

Wa
Review №30

Always always get outstanding service!! 5 Stars

Pe
Review №31

No recycle used oil.

Ma
Review №32

Sales guy acted as if I was invisible and took care of a later arriving customer first. The other sales guy was on the phone and did not acknowledge me.

Lo
Review №33

Ive never had problems and they also have 24 hours at a different location.

Je
Review №34

I like that they are able to test my battery in about 15 minutes pending on wait time. It was simple to buy and have them change the battery for me without have to reset the radio settings in my car. I would recommend going to this place for any battery needs!

mi
Review №35

Always great customer service! I love this location because all the representatives are willing to help you with minor assistance with your car (check engine light free service, checked levels, changed my battery on the spot, etc). My favorite auto shop. Go here BEFORE you get parts from anywhere. Do AutoZone rewards, youll be happy once you get that discount.

Er
Review №36

I had a bad day with my car not starting. Took it to AutoZone to check the battery and had a great encounter. The staff was considerate and friendly. 👍

Ke
Review №37

Romello went above and beyond, helping me with a tail light replacement that was pretty tricky, given the type of car that I have. I didnt expect him to bring tools out and help me in the parking lot like he did. That was awesome. Thank you, Romello, for the excellent service!

Ja
Review №38

Everytime I go here the staff is very helpful, I always come looking for the randomist stuff and whether they have it or not I enjoy going here. Shout out the employee with the red Subaru, always goes above and beyond

Ch
Review №39

Very good time and good help

Mr
Review №40

The guys are very helpful.

Je
Review №41

This location is kind of small and their selection is slightly limited. But they do offer the ordering in option, where they order it for you and will have it available soon, or they tell you the closest autozone location that does have the part you need in stock. Customer service here is great, and the employees are nice. My go to for small fixes here and there.

Ma
Review №42

I came here to buy some parts for my Jeep and they had all the answers and help I needed. Dillon even helped me install my new windshield wipers! Great service. Thank you.

Mo
Review №43

The customer service was pretty good considering that they were closing in 10 minutes. Other places would not have been as friendly and as helpful as these two gentlemen were. Coming back.

JP
Review №44

The employees here are very helpful. Plus, they have a few free services, like diagnosing a check engine light.

Jo
Review №45

Made an online order with pick up in store, got the email and headed over to get my items. They were all correct and the staff had great customer service.

Mr
Review №46

Had to buy steering wheel fluid for my van, 2003, Honda Odyssey. But I had it fixed by my mechanic along with another leak it had so that wont be a problem for me anymore.

Br
Review №47

Super helpful staff. Awesome experience

Ro
Review №48

Very good experience and the guys help the ladies which makes for a surprising change! Bravo guys. Thank you. 😀👌

Ha
Review №49

Great experience here, both guys working the store were friendly and helpful. I needed help with changing out some lights and they helped no questions asked. 👍👍👍

St
Review №50

N/A

Je
Review №51

Always have what you need for your car at a fair price.

Pe
Review №52

Went to this location to get new wiper blades and asked the store manager to change them for me how it says in the sign they have Did the work with bad attitude and even left the blade cover on it. When I asked a simple question if they were the same size that the previous ones his answe very rude was I don’t measure them! Bad service, didn’t add my points to my account.

Mu
Review №53

Helpful staff in there .. I gave 5 stars for them.

Au
Review №54

Very helpful.. I just descovered that you can use a obi2 to check what is wrong with your car, for free. As your local auto Zone for details.

El
Review №55

Cashier was very helpful. He tested my existed battery and verified that its bad and he helped me get a new battery.

Ja
Review №56

Good old-fashioned customer service just the way I like it

Ro
Review №57

The Saleperson...was awesome...Helped me with a few things...l like chino hills store...

al
Review №58

Awesome nice people

Mi
Review №59

Small, but very helpful. I was looking for brakes for my 13 ss camaro, and they had them when other auto part places didnt. They are my go to parts place.

St
Review №60

I went to the chino hills pkwy location, this autozone is different than the locations I usually go to ( I live in san Diego) they do not greet or even acknowledge you when you enter the store....even with 2 employees in eye sight when I walked in. So I started looking for 1 of the items I needed, however I couldnt find what I was looking.... so I finally went over to the 2 employees engaged in a personal conversation (maybe they didnt care for the interruption? But I felt I had waited long enough for them to finish talking about the autozone locations in Ontario!) Vince L. Was the employee who made eye contact with me so I asked him for help. Vince L. Looked dumbfounded when asked(which was funny because the clerk at the parts store I went to after I left that location, was able to immediately answer my question and take me right to what I needed!) A few minutes later Vince L. Walked up to me, and pretended to attempt to help at that point I answered my own/initial question...and told him there was a sign next to the items that helped me with said question (he seemed/pretended to be a manager he should know what kind of signage with information us in the store!) Its sad that machines are replacing humans in most businesses....but Vince L. Is the prime example of why it seems to work! I would say this location has poor customer service, but there was no customer service to even rate! Id say unless you want to pretend your an autozone, and do all the work yourself...... dont go to this location! I know I wont return to this autozone again!

Mi
Review №61

Employees are always helpful

Ja
Review №62

AutoZone is the best always helpful and just got my new breaks for free due to their warranty!

h
Review №63

Good service and they can get parts in the same day, however they dont take your used oil here

Be
Review №64

Always friendly and helpful.

Ch
Review №65

Helpful, knowledgeable staff. I always go to AutoZone first

Pa
Review №66

Good spot to find what you need for your car

La
Review №67

Very convenient location and friendly staff

Jo
Review №68

Those guys there are knowledgeable and helpful.. always a pleasure to deal with.

An
Review №69

Well stocked, friendly, go out of their way to help repair what is wrong

ch
Review №70

Convenient, easy in and out and always someone to help you

Ha
Review №71

Mike & Adam 💯👋

Er
Review №72

Great service and very detailed on information

Ra
Review №73

Very nice people good service

Ad
Review №74

Its just ok staff here not very friendly.

Ad
Review №75

Hung up on me during mid question.

Ed
Review №76

Service is good and fast

Ge
Review №77

Nice and friendly

Ge
Review №78

Fast service

Bo
Review №79

Great service with a smile !

Oz
Review №80

Come here every now and then for small parts I need to repair my vehicles Mike is number one

Gr
Review №81

Helpful. Fast.

Ph
Review №82

Nice employees

jo
Review №83

Nice professional staff.

Se
Review №84

I honestly dont know how they fit so much stuff in such little stores

Do
Review №85

DIY -find the parts and help here

Ja
Review №86

They got tools for rent that is what i needed

Ou
Review №87

Great service

Jo
Review №88

Good service

Ta
Review №89

Good service

Su
Review №90

Helpful staff

Fr
Review №91

Knowledgeable

Ri
Review №92

Helpful people

Cr
Review №93

Excellent

Pe
Review №94

Very helpfu

Mi
Review №95

Great

Ri
Review №96

Oj

Sc
Review №97

Slow

An
Review №98

Nice

St
Review №99

Although not very big, but the goods are quite large

Wi
Review №100

Excelent service

Information
13 Photos
100 Comments
4.4 Rating
  • Address:4080 Chino Hills Pkwy, Chino Hills, CA 91709, United States
  • Site:https://www.autozone.com/locations/ca/chino-hills/4080-chino-hills-pkwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5611&y_source=1_MjQ2OTY0OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 909-597-8614
Categories
  • Tool rental service
  • Car accessories store
  • Car battery store
  • Auto parts store
Working hours
  • Monday:7:30am–10pm
  • Tuesday:7:30am–10pm
  • Wednesday:7:30am–10pm
  • Thursday:7:30am–10pm
  • Friday:7:30am–10pm
  • Saturday:7am–10pm
  • Sunday:7:30am–10pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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