user
Quality Plus Computer
14852 Pipeline Ave, Chino Hills, CA 91709, United States
Appearance

Comments
Re
Review №1

I was in a bind with my laptop. It had been giving me troubles for weeks and when it began to freeze in my Zoom meetings, I knew I had to take care of the issue. Well the guys at Quality Plus helped out and quickly too! They were able to transfer all my files (Im a lecturer so this is a lot) to a far better laptop for a great price. They had it done by the afternoon. Mike helped me out and was very clear about the details. All of the guys in the shop are awesome!

Ma
Review №2

Quick and knowledgeable service. Ready...willing...snd able to help. Fair pricing. 5 Stars!

Ae
Review №3

Top notch work. Go here if you need your computer fixed fast! They are kind and will do their best to fix your computer asap. My computer broke and I needed it to finish some homework assignments. They fixed it in a few hours. Great work. Thank you.

r
Review №4

Went in for my first cleaning session for my gaming pc, they did a excellent job taking care and cleaning up all the dust inside. I would recommend this place to clean. Real Professionals. Thank you

Ta
Review №5

My computer issues are always resolved in a timely manner. Prices on repair and computer purchases are very reasonable. Everyone is very professional and courteous.

Br
Review №6

Hands down best experience!! In the middle of writing a research paper my computer crashed. Not only did they save my file but they exchanged my laptop for a nicer, more efficient, and better quality laptop for a great price. Also, the team at Quality Plus worked until 9PM to get my laptop back to me so that I could finish and submit my paper that night. Talk about great customer service!! I will definitely be returning. Thank you Peter and Team Quality Plus. I am your new loyal customer.

Ch
Review №7

Brought my unfinished gaming desktop I was upgrading from a pre build had no idea what I was doing so I came and checked QPC out and right away I was greeted by staff super friendly and know there stuff they finished my pc pretty much that same day and picked it up next day before work , Shang did me a solid thank you so much !!

Hi
Review №8

Prompt, professional, and carring team. Happy with the way they handled and helped recover all my data. I am happy to highly recommend quality plus computers for any such survices.

Br
Review №9

The best computer shop I have been to. The day the shop received the part I needed for my laptop, they finished the repair and called me. The repair was perfect, swift, and the service was fantastic. I only interacted with Peter, and he was incredible. He was very thorough, honest, and wonderful at his job. When I had my keyboard replaced, he took the time to transfer my stickers from the old board to the new board the same day he got the part. The price was realistic and way lower than any other shop I have been to, with 2x as good service and response times. Would highly recommend.

Re
Review №10

I have gone there for years. Always do a good job.

Ma
Review №11

Peter and the guys take care of business. Thumbs up!!!!

Ju
Review №12

This is, by far, the best computer store you can visit. Peter and his team are not only professional, but they will not rest until the job is well done and you are happy. We live in Orange County but travel almost an hour away to bring Peter our computer needs. Every time, they come back better than they were. And on top of it all, Peter is a honest, hardworking business owner. His advice is always spot on and I never feel like he is scamming me or making me to something unnecessary. I cant recommend his services highly enough!

Lo
Review №13

Was very informative and friendly. Even though I was with alot of questions.5 days later:. Unfortunately my computer could not handle hardware I wanted to install in it. Peter and rest of technicians explained to me what had happened. They didnt try to cheat me or anything . They have definitely earned my trust. I recommend Peter and his associates in any case , whether an upgrade , a fix, or even ask them if something is there that is affordable you are looking for. They have been there for a long time and it says alot about the integrity of them all.I will be returning here on my next visit for there help. Thank Quality Plus I really appreciate you.

El
Review №14

This is the third time l have taken my computer and have never been disappointed they are great at what they do and vary courteous and vary helpful anyone having problems with your computer thats the place to go l give them a 10 Star plus your 5 Star thank you Quality Plus Computer

Ca
Review №15

Always helpful and have given great service for over 10 years for different repairs.C Miller

Jo
Review №16

Quality Plus Computer in Chino Hills is a hidden gem. Ive been buying my PCs and add-ons from them for almost 15 years and they have never let me down. Ive only needed two in that time by the way and the only reason I needed new ones is because I got to a point where my memory was full or my processor needed an update.They are reasonable, capable, and completely dedicated to customer service. You will not go wrong to take their advice on your computing needs. Theyve earned my respect over many years.

Ka
Review №17

My family has been going here for years, and they have always provided top-notch repairs and products without fail! Recently, I traded in my old laptop for one of their refurbished ones and they transferred all of my data very fast, and I ended up with a very good product. They have always been professional and efficient while providing quality work, and this is especially prevalent during these harsh times under quarantine and social distancing.

Mu
Review №18

They attend to you in a timely manner. Theres a gentleman goes by the name Peter that works there and he is so respectful. He will sometimes call me Pastor in a friendly manner. I highly recommend Quality Plus Computer in Chino Hills to anyone needing help with any kind of computer. They are the best in computer business. Kingsley

G
Review №19

Honest and very knowledgeable. They usually will have your item back to you, on the same day. I highly recommend them.

Ma
Review №20

Peter and Team are super helpful and very professional. I have been their services for a number of years and they always are eager to help and never let you down. Oh and did I mention very reasonable and willing to work within your budget.

Ma
Review №21

I can’t thank these guys enough. Because of the pandemic everything is done on the computer and my MacBook Pro’s battery died almost destroying my laptop in the process. They got the machine back to me in the same day, even letting me come an hour after close to pick it up. Thanks!

dj
Review №22

Great service 👍

Va
Review №23

Great service. I messaged on yelp pricing & they got back to me right away. They took a look at my tower & since they had the supplies took a little over an hr. Awesome that have a warranty too.I went in again to get a new hard drive for my tower and Im so grateful for there service and the customer service is great. Shang remembered me from the last visit and remembered my name. Again, was very helpful and knowledgeable. Ive been looking everywhere, online, and in stores for a certain keyboard style and they were able to help me with that as well. with the great service, they are fast as well. to put in power supply it was only n hr and for the hard drive only a few hours. with other places, I would be scared to level my tower with them, but here I feel completely comfortable ith them. thank you so much again.

Ru
Review №24

Good quick service,, they had exactly the part I needed at a fair price.

Ma
Review №25

These guys are the real deal. I went to my schools IT Tech team and they said it wasnt worth to fix my computer and it was going to take a few days to fix. Quality Plus was my last hope and they pulled through. Fixed it within a reasonable price in ONE DAY. Incredibly knowledgeable, patient, and fast. Im a second time customer and Ill be back the third. Come here before going anywhere else. Thanks Peter. God Bless.

Ro
Review №26

Peter is always very helpful and always gets me the best deals on my gaming computers and parts! Best service in town!

Lo
Review №27

These guys are the best.☆☆☆☆☆

Li
Review №28

Excellent service and staff. They look out out for what is best for the client. Give recommendations with precise reasoning. That allows you to make the best financial decision. Very prompt with the time line of completion.

t
Review №29

I bought a m.2 ssd online recently trying to upgrade my old desktop hdd and did not realize that it needs a special screw on the motherboard. I went and asked for help and the friendly staff quickly found a matching screw for me. It was a great experience.

LO
Review №30

Great customer service and try to do everything possible to fix it without you spending a lot.

Ji
Review №31

They are very customer oriented. They listen, understand the ossue and get to the heart of the matter. They have a very organized shop with a team of knowledgeable staff. I was impressed my first time with them and would highly recommend them to anyone.

Ca
Review №32

Great service. Saved all of our data. Fixed and upgraded our hard drive situation. Made sure our software was working. Explained what was going on and why they were doing what they did. Very professional. Cost was very reasonable. I would not hesitate to recommend them. ⭐️⭐️⭐️⭐️⭐️

Ma
Review №33

Peter was amazing to deal with. Went above and beyond to make sure my MacBook was fixed and that all my files were safe. He fixed it all in just one day. Definitely THE place to go if you need your computer fixed.

cr
Review №34

Great Service. Had my motherboard go out on my computer. Took it to Peter and he was able to have it ready by end of day. Very friendly and knowledgeable staff. Highly recommend if you need work done on your computer!

Hu
Review №35

They are awesome. My macbook air had booting problem.I went apple, and they told me that we need to pay $500 for fix it, but Q plus guys only charged $180.I highly recommend them!Thank you.

St
Review №36

Great prices and service. Did you know that they can build a custom computer for you quicker than any computer suppler and at lower prices than you can get elsewhere? These guys are amazing

Fa
Review №37

I had a spectacular experience with Quality Plus Computer. My Razer Blade Laptop had a severe problem where it wouldnt boot up. I brought it in and the employees there were generous enough to provide me with a great deal where if they couldnt physically fix the problem they wouldnt even charge me for the diagnostic examination or any attempts done to repair my laptop. They were also very nice, and attempted to fix the problem THAT EXACT DAY in the span of a few hours! Definitely recommend!

ST
Review №38

Wonderful service and expert advise. Peter as an amazing man. Bought both my computer systems there. He also gave me a free keyboard. Superb!

Al
Review №39

I have been to many many computer shops, but Quality Plus Computers continues to impress. I have been dealing with the owner, Peter Dong for many years, and the one thing that stands out about this store and the owner is this: integrity. The key word here is honesty. Where do find such qualities in any business now days? I have never been over-charged. I have never been cheated. The prices are fantastic and the service is first-rate. They even do house-calls! Peter or Frank will actually come to your house or business to save you from computer death.If Peter says that your computer or laptop will be done the next day....it is. When he orders you a part, it sometimes arrives the same day. Peter and the staff at Quality Plus Computers are extremely knowledgeable, and they are not condescending. They talk to you in easy language, and explain everything in great detail. They treat you like a person, not like a number.The above reasons are why I continue to do business with Peter and Quality Plus. They always come through for me.Oh, and one more thing: this is a Christian business. Enough said.

St
Review №40

Frank, Peter and crew are the best! If you could personally describe your BEST service experience with ANY service provider, it would not match the service you will receive here. Its like your best friend has become an IT genius and is helping you with your concerns. Fast, friendly, conscientious, honest, caring, concerned, knowledgeable, and reasonable. Almost too good to be true. NOTW!

Sa
Review №41

He is the best!! They have saved my family many times over the last 7 years. I/we go to him first, I dont recommend just anyone but he is a rare exception. He is honest, fast and hardworking. He has salvaged our valuable data loaded it on new machines FAST and cheap on several occasions. Thank you!!!

St
Review №42

I needed a quick fix on an older MacBook Pro. Peter looked it over, said it will be ready in 2 hours. Told me the price. Called me in 2 hours and could not have asked for better service and the price was great. No BS and no surprises. Thanks, Peter & the crew!

ro
Review №43

A+, VERY reasonable prices when compared to ASN Depot, Best Buy Geek Squad or Franks PC Repair. Fast same day service to trouble shoot and fix my gaming build with advanced lighting Hue+ system. Unlike the others ESPECIALLY versus Best Buy, they stayed at their quoted price instead of giving you a quote then inflating the final price on their work. They did excellent cable management, just showing their attention to detail. These guys deserve your business. No BS, quality work, on time, and exactly as quoted.

Na
Review №44

Amazing service!!! I wish i could give these guys more than 5 stars! I brought in my Macbook and they had it fixed in less than 3 hours! Apple tried to charge me more than double their price and I would have been without my laptop for more than a week. Thank you!

Da
Review №45

I love this place, they are so helpful

Be
Review №46

I spilled an entire glass of water on my computer and figured it was beyond help, I told them that when I brought it in too. Although they couldnt fix it they spent two days working on it, free of charge, to make it look like there was no water damage so I could try and take it back to the Apple Store. Great service, great attitude, money back guarantee. This place is awesome

K
Review №47

Love the place! You get fast service, techs are very knowledgeable, and prices are great. Have been going here for over twenty five years and I recommend if you have need of a computer repaired or built to visit the shop.

Ja
Review №48

Very generous people when I needed help with a couple old laptops. Thank you again.

Sa
Review №49

The people here are super helpful. I accidentally dropped my Dell PC and it stopped working during midterms. I was super desperate and needed a working computer to get through my last 2 midterms. In a span of like 2 days they were able to recover all my data files from the damaged harddrive, transfer them to an SSD, and upload them to my new computer. They also lent me a PC to use during the time they were working to recover the data files and while I was waiting for the new replacement to arrive (thank God for insurance).Thank you to the team of guys that work here and a big thank you to the owner Peter. They were open and honest and gave me some peace of mind during an already stressful week of exams.

Ry
Review №50

Quality Plus Computer is the absolute best! I had a laptop I use for work, that needed some hardware upgraded, as well as a tune up. Peter and his team recommended a great solid state drive and completely reworked my Dell laptop to make it much more efficient. The price for the upgrade and tune up were more than fair!Since the repair was for the laptop that I use daily for my real estate business, I dropped it off at the end of the day and asked for a weekend turnaround time. Peter and his team went above and beyond, and had my laptop ready the next morning!!! Because of their professionalism, quality of work, and amazing customer service, Quality Plus Computers has earned my business for life! I HIGHLY RECOMMEND them to anyone in need of computer repairs, upgrades, and service.

bi
Review №51

Super fast service with reasonable service charge. Very nice staffs

su
Review №52

Very helpful, friendly staff I will come back

St
Review №53

I have been doing business with Quality Plus Computer owned and operated by Peter Dong for more than 15 years. I would never consider going anywhere else for my business computers. Peter designs the computer specifically for my needs. The computers work flawlessly, and his personal warranty and guarantee of his products has always been dependable and reliable.Peter and his staff are very friendly, respectful, and good listeners and will provide you an outstanding finished product. You will always leave his office with a smile on your face and have the desire to refer your friends to Peters office to ensure their future satisfaction for all their computer needs.

Br
Review №54

I had excellent customer service at Quality Plus today. I traded in an old Dell CPU for a gently used HP at a very reasonable cost. In addition, all files were transferred from the old to the new, making for a seamless transition. I look forward to doing business with the team at Quality Plus for all of our home and business needs. Many thanks.

Me
Review №55

Life savers!!! Honest and awesome! I am currently an online student. I forgot the power cord at my friends house (2 hours away) to this Lenovo laptop I have been using. Therefore, I had to use the HP laptop, which I bought for school, but it had became very slow and the audio stopped working so I stopped using it. I had 12 hours to write a paper and I was in a bind! I brought the HP into them to see it they could quickly fix it so I could write my paper. After explaining the situation, the owner explained to me all the options. He suggested taking the HP back to were I purchased it because they had to fix it under warranty and to not waste my money paying for a repair that should be covered. He lent me a power cord for the Lenovo if I promised to bring it back. I was shocked and so grateful he offered to help me in this way! They are awesome!!

He
Review №56

Excellent service! I have used them for over 10 years. They have fixed 2 of our desktops and 3 laptops both PC and Apple! When I was in a pinch, they were able to give me a reconditioned laptop for $150! I still have it after 4 years.They are honest and for a small company, they get the work done quickly and efficiently. Twice they saved me from missing an important term paper. They always under promise but over deliver. Yesterday, my Apple got spilled with water. They told me that they can recover my data within 3 hours. They did it in 30 minutes!While they are fixing my under one year old Apple, I went back to using my reconditioned PC I mentioned above. What? It had more than double the hard drive space than my over $2000 Apple! Now, they are doing their best to bring my MacPro to life.They are patient, professional and very knowledgeable.Thank you Frank, Peter, Ryan,Pyu!

Ph
Review №57

Frank, Peter and everyone at the store are extremely friendly and helpful. They solved the problems my computer was having and all at a reasonable price. I highly reccommend their service and I will always go to them for my electronic needs.

Ky
Review №58

Peter offers a great service at an extremely fair price. Highly recommend!

Ty
Review №59

I had just recently bought a hard drive and needed a SATA data cable. I walked in and asked for one and how much it was and he just gave it to me for free. That is amazing service. I highly recommend dropping by if you need some help!

Ja
Review №60

I kept getting the blue screen on my computer and I could fix it! I took it to them and they did a great job!! They are very reasonable too! This is the best place to get any PC & apple.

Ba
Review №61

Peter the owner and all workers did their best to make me understand computer talk and leave with the best price on a computer.

Fr
Review №62

I have been taking my computer(s) to them for many years and they have been very helpful and knowledgeable. Sometimes, I think, fixing these things is a bit of a guessing game, because many things may cause the same problem. If they cant fix it they dont charge except for their time and many times not even for that. They know their computers and they do great work.

Ga
Review №63

1st repair lasted a week, took it back in today. We shall see.

Jo
Review №64

Great place, awesome techs. Been going to Quality Plus for 15 years. Theyve always taken good care of my computers.

Sa
Review №65

First time customer and they fixed my problem in less than 30 mins. The service was really nice and the rates are affordable.

A.
Review №66

The screen display on my HP Pavilion dv4-2160us laptop went out of service. They had it replaced within less than an hour after I brought it in at 4:45pm on the same day. The Management and Technicians of Quality Plus are always responsive to my needs. I have been a customer for three service incident, and plan to use them in the future. Best Buys Geek Squad charges way too much. I recommend that you try them for your next service needs. They are very honest and charge you a fair price... way way low than what others will charge you.

Ti
Review №67

Have been using this company for troubleshooting problems, repairs, upgrades, and system purchases for over 5 years. They are extremely timely, fair, and courteous, I have recommended to friends who have thanked me for the referral. They have taken care of my business with their IT as well. I would be lost without them!

Za
Review №68

Best computer repair shop around! They try their best to save you money and always have the lowest prices. They have fixed my problems so many times, and they do so in such little time!

Mi
Review №69

The service is very quick, also friendly, helpful and reasonably priced. Very impressed, highly recommend.

Ch
Review №70

Great Christian people. Always better price. Please go here!

An
Review №71

I came in looking for some thermal paste for a new system for a family friend. I was surprised and thrilled to realize that I would be recieveing thermal paste free of charge. I also recieved some memory that Ill be looking forward to installing on some old hybrid build. I will definitely be back for more services!

Ma
Review №72

I have greatly been helped by this facility, so have many of my personal friends. Deeply, I appreciate the pleasant and professional service.

Pa
Review №73

Very helpful and knowledgeable staff! A+, highly recommended for any/all computer needs!

Bo
Review №74

Peter is a caring and compassionate business leader. The service at Q Plus is outstanding.

Le
Review №75

Great . peolple. with. knowledge..

De
Review №76

I have always had amazing service with this computer repair company.They are very honest, no bs and are very reasonable.

Im
Review №77

What can I say these guys are professionals on what they do, they got unbeatable prices and they sure will take care of all your needs, whatever its is they will take care of you like family. I will sure be returning here for all my computer needs thats for sure. The techs here new what the problem was right away and was done in 20 minutes, thats unbelievable.- Adam McGuire

Se
Review №78

Nice guy very helpful always give u the honest opinion and help you save money and time.Thanks

Ci
Review №79

Fast, friendly & honest service! Work completed and ready as promised. Ask for Peter.

Br
Review №80

I needed four small screws to install an SSD in a laptop hard drive caddy. After wasting time looking at Wal-Mart and Home Depot, I found this shop online and gave them a call. Over the phone I was told they could give me free screws, part of their service to society. I was surprised and a little incredulous but I decided to drive over. I was fixed up with free screws, a pleasant environment, and even a complimentary bottle of water. I would definitely recommend this place to anyone and Ill be going back if I ever need further services.

Eu
Review №81

Excellent service, reasonable price, super friendly, highly recommend.

Fe
Review №82

Great service with attention.

de
Review №83

Great service from Peter Dong would recommend anyone to come here...

Ev
Review №84

When you need help on your computer, come here and find Peter, he will save your computer. Peter is pretty nice!

He
Review №85

Peter and his staff are friendly fair stand behind their work at fair prices along with a guarantee they have been the only computer Service I have dealt with for the past 15 yearsKeep up the good work Peter and stuff from your loyal customer.Franco

ts
Review №86

Great service. Very accommodating.

gi
Review №87

Very knowledgeable on what they do

Ka
Review №88

My brother use them and referral me here, they help solved my problem. I am glad I come here, Peter give me an excellent service I didnt have to wait for too long

Di
Review №89

Great service

De
Review №90

We have been customers for years...very courteous, took time to give us a free tune up and solved our problem with our slow computer....highly recommended!

Lo
Review №91

Very helpful , honest, friendly, experienced

lo
Review №92

They are the best!

Ru
Review №93

Fast service

Ti
Review №94

I asked them to fix my computers cooling system and not only did they do that but also gave me a discount and erased all of the viruses.

Mi
Review №95

Complete IDIOTS !

Ta
Review №96

Absolutely amazing service. Friendly workers, quick, and the best part is they don’t rip you off. They genuinely care about their customers and have the best prices. Will come here with every computer issue for sure.

JF
Review №97

Very friendly, very honest computer repair!!!

Information
13 Photos
97 Comments
4.9 Rating
  • Address:14852 Pipeline Ave, Chino Hills, CA 91709, United States
  • Site:http://qpluscomputer.com/
  • Phone:+1 909-597-9497
Categories
  • Computer repair service
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–3pm
  • Saturday:Closed
  • Sunday:10am–5pm
Similar organizations