user
The UPS Store
1981 Memorial Dr, Chicopee, MA 01020, United States
Appearance

Comments
Aj
Review №1

Consistently pleasant and helpful staff. So nice to get good customer service.

Ri
Review №2

We love the Employees and people in here. Use them on an almost everyday basis. Just mad at the customers who ruined things about dropping off USPS packages.

An
Review №3

Real nice with mail box 🙂 costumes services real nice copy machine fax copies real business thank you.

Go
Review №4

Great people to deal with and friendly for a shipping company. The only problem was I’ve tried several times calling the direct store number and never answered it. The call would be dropped if no one answered. You can never talk to anyone at the store because it’s never answered by employees.

An
Review №5

Courteous folks, clean facility, employees helpful with packages and returns.

Ka
Review №6

Best experience ever , professional, patient, and my antique porcelain piece arrived safe and sound and with glowing reviews of the packaging. I will definitely return to send other antiques and collectibles. Thank you Linda!!

A
Review №7

They are awesome people that run this place. Only critique would be to have both registers going when that line starts going over 5-10 deep. Otherwise, place does a great job!

El
Review №8

Until today I would have given a five star. Very good social distancing but employee not wearing mask and no barrier. Whats up??

Jo
Review №9

The woman that normally works there is fantastic and efficient. I was returning a chair and she had the same chair in her office and had been looking for it to buy online. It was a good chair. Thank you lady for the mini-bonding experience. I love you.

Th
Review №10

I go to this location on a regular basis. I dont know what the other reviews are talking about. Staff is always friendly and helpful. It is a UPS store, hence they accept UPS packages as well as USPS, which is convenient.

Te
Review №11

Employee was not wearing a mask and our city is currently under a mandatory order to do so. The box we had needed to be taped shut and we were charged $1 but then it was just cast aside without being taped. Social distancing practices were not being enforced.

To
Review №12

Have dropped off returns there with no issues. Nice lady who works there.

Cr
Review №13

This girl had me waiting over 10 mins. Instead of taking care of me she was too worried about the printing machine not working. Seriously. I just got out of work and was in a rush to get my kids from day care. Never again!!

Ji
Review №14

Friendly, quick- Thank you

An
Review №15

My package was returned to them due to the hurricane and they did everything possible to get my package back to me. It was also extremely well packaged to get 2 fragile pictures to me in perfect shape.

Am
Review №16

Kacey was incredibly kind and helpful!

Je
Review №17

Extremely rude and racist. Conversated with every other customer and didnt bother to say hello or anything else.

co
Review №18

Rude rude rude, refused to do their job! Had to go to another ups store with competent employees. Never again. For actual help and service go to another location!

ma
Review №19

Never had a problem with this location.

Me
Review №20

Was mad because she was gonna sit down to eat and people came in.

Ch
Review №21

Unfortunately I had the worst experience over the night manager was extremely rude and did not give me any information about my package He then was yelling at me I will never use this company again

ph
Review №22

Knowone picks up the phone

Information
26 Photos
22 Comments
3.3 Rating
  • Address:1981 Memorial Dr, Chicopee, MA 01020, United States
  • Site:https://locations.theupsstore.com/ma/chicopee/1981-memorial-dr?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 413-539-9112
Categories
  • Freight forwarding service
  • Business center
  • Shipping and mailing service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:8am–6:30pm
  • Tuesday:Closed
  • Wednesday:8am–6:30pm
  • Thursday:9am–3pm
  • Friday:Closed
  • Saturday:8am–6:30pm
  • Sunday:8am–6:30pm
Similar organizations