I loved this gym when I signed up in September during Covid because I had relocated to the area and its super convenient. It wasnt busy and people were nice, there was also a decent class schedule all things considered. Since the full reopening, the class schedule has completely changed. Spin classes are only offered during work hours now as are many of the other classes I specifically joined this gym for which I can no longer go to because I have a job. If the class schedule doesnt improve to include at least one evening spin class I will probably cancel. Way too expensive for the lack of classes and poor schedule.

The steam room cooled off my toes and they are still using the same steam head. Life altering pain forever. Do not use this gym.

The staff here is outstanding. Theyre taking extreme precaution with COVID, every time Ive gone Ive felt safe. Mariana is always available for questions or concerns and she got me a great deal on my membership! Highly recommend this gym.

I have been a member for 2 years and not once has the failing WIFI connection improved. Customer service is super quick to send emails asking four our feedback, but unwilling to make any meaningful changes. I do not recommend this gym to anyone moving to this area. It also makes me doubtful that the WIFI is any better at other CAC locations. I will likely go elsewhere at the end of this month or next if it doesn’t improve. Not everyone can afford a backup WIFI connection all the time, and this gym might assume that the predominantly wealthier clientele don’t care since they have a backup. That shows classism and discrimination on this gym’s part.

I love this place! I’ve been a member for a year and the staff is so friendly and the facility is one of the nicest gyms I’ve been to (while having affordable rates).My personal trainer, Gaby, is the best! She’s so fun to work with, scheduling is easy, and I love her training/training philosophy.I had a billing question and Mariana was extremely friendly and explained everything so well. The problem I had turned out much much better.

Great staff, clean facilities, reopening in a good safe way, good classes. Great pool and showers/locker rooms.

I absolutely love this gym. After reading past comments I was worried about signing a 12 month agreement, but once I got a tour of the gym and talked to Megan about the policies in place for Covid, I felt so much better. Megan was very attentive to all of my questions and was very thorough to explain the process of signing up. The classes are included in your subscription and they are amazing; you sign up virtually on the app. The teachers are very knowledgeable and want everyone to have a good/quality workout. They also give pointers and advice for those who are just starting in class, whether it’s on weight size or height for a bike in the spin class. I live about 12 minutes from the gym and walk everyday. It’s very accessible and clean. There are wash clothes stationed around the gym with hand sanitizer and cleaning product to spray down equipment before and after use. They have a cleaning crew come around and refill the hand sanitizer or the cleaning product once about every 45 minutes. They also have air purifiers and have the cleaning crew go to each room after a class and fog the room. They also have 6ft placements of the bikes or on the floors in the studios. A mask is required and I have seen them enforcing this rule. The staff at the front desk are always so nice and helpful! 10/10 recommend.

Great club, however they need to switch their third party company that handles finances (ABC financial).When I had to cancel my membership last year, I had to call their payment processor, wait on hold for a long time, then they tell you you have to write them an e-mail, and I think there were some other steps in between.Additionally, my girlfriend had frozen her account for the pandemic, and she got charged $50 upon doing so. Fortunately her dispute allowed her to get the payment back (handled by the CC company), but it should not have happened in the first place and I wonder how many people have gotten charged without realizing.If youre traveling out of the country for a couple months, they request you pay them money to pause your account. Why should someone have to pay for a service which they wont be using for a couple months, despite intention to use it after their return? You can cancel (again, which is quite a taxing process) then rejoin, but then youd have to pay the joining fee again. This is very unkind to loyal members and shows that they dont care about you but just want the money.I imagine this is not the only complaint regarding their payment company. For me this is almost enough to not want to join again, however the staff is generally quite friendly and the facilities are solid.

A good mix of equipment and very helpful staff. During busy hours (right after work) you may need to wait for some of the weight machines but turnover is generally pretty quick. I’ve never had to wait for a treadmill or bike. Classes are good and it’s pretty easy to jump in as a newbie

Nice clean gym with good updated equipment. Good teachers. If you are looking for customer service look elsewhere. Although I have not communicated very much the response is slow (weeks go by). The managers and/or staff that communicates needs a customer service 101 course.

Nice, clean and reasonably priced

I definitely prefer this club with few members. No wait for a machine 🏋️‍♀️

Ive been a member since they opened. Its always clean, the cleaning staff seem to never leave. It gets a little crowded during peak times but you can still wiggle your way into a space. The pool across the street is nice as well. I cant speak to the group classes outside of yoga and pilates but they seem very popular.

Great gym with a sweet locker room and pool. Yoga classes are phenomenal too, good teachers. Ken and Linda are my favorites to take classes with.

PRO: Nice facilities and active staff always cleaning 🧼PRO: My experience with the staff has always been positive.CON: Little to NO PARKING at some locations.CON: $15 to bring a guestI think if you’re paying close to $100 a month for a membership, you should be able to bring a friend every now and then at NO CHARGE. Come on!

I’ve been going to LSAC for about 6 months and it’s perfect for what I want in a gym. They have cardio equipment, weights, classes, and a sauna and a steam room!I’ve been to gyms with more and less amenities and this place has it just right for what I actually use.Their personal trainers are phenomenal too! I’ve been seeing Andrea about once a week for a few months and I’ve gotten so much more confident with my workout routines and physical health in general.

Good gym. Clean, spacious, great location. Friendly staff. Other customers have been courteous so far.

To be fair, the facility itself is not bad. The issue is the predatory sales and contract practices. I spoke to a rep about joining at LSAC, and I explained that my situation is one that involves a lot of long-term travel. He told me that I could put the billing on hold during the months I would be out of town. What he never once mentioned was the $15/month fee to do so, information found in the cancellation materials. I did not receive a copy of this prior to signing the agreement, and this information is not in the agreement I signed (yes, I double-checked).Furthermore, I signed a two-month agreement to try out the club, and would then go month-to-month. I had to leave town so I went to push off the second month, which is when I found out about the fee. So I ended up canceling my membership and wasting the $75 dollars for the second month, as I was already locked in. This is used-car-dealership level shenanigans. When I tried to write to someone and explain that I had basically been taken advantage of, I could find no email address anywhere. They make it impossible to get in touch, and if you want to get out of your contract, they make that very difficult, too. Hope you like jumping through hoops. Again, it’s a shame because the club isn’t terrible, but for me, the sketchy billing practices and pushy sales-type nonsense render it not worth it in the future.TLDR; Read the ENTIRE cancellation clause and all agreement paperwork before signing. Don’t believe what the sales staff tell you, because they want to close a deal and will leave out pertinent financial information.

Very clean facility/clean locker rooms. Group classes can get a little crowded during peak hours but there is always space on the cardio machines. Highly recommend small group training sessions. Egle is a great personal trainer if you are looking to learn about weight training or interested to learn more about running. Another selling point for me was the steam room and sauna if you want to relax after your workout.

We love the kids swimming lessons here. They seem much friendlier the other locations. Our son is definitely less stressed and enjoys the instructors much better.

My new second home. I love the fact that it opens up at 5 am- since I try to get the workout early in the day. They have a wide variety of classes that are included in the membership and are awesome- cycling, yoga, TRX, kick-boxing, just to name a few. The pool is great as well- it is located across the street but is very covenant.

Decent facility, plenty of equipment and the staff are friendly and non-discriminatory. The price is steep but they offer free classes (Hot Yoga, yoga, dance stuff, zumba) and have not-free personal trainers. Even though the price is steep if you work for a decent non-profit you can knock some decent dollars off of your membership. My main suggestion for improvement to the place would be if they could extend their hours. A secondary suggestion would be that they get a basketball court. Thats not realistic!, you say? They just bought property across the street and added a pool. I think this particular Club is up and coming. The more business they get the better the facilities and overall prices are going to be.

Great club all around!

I hate leaving bad reviews, but I went in here to inquire about the gym. I asked if I could get a tour before investing in a membership, and was told I could not be shown the gym unless I had a membership? What sense does that make? You really can’t let me see the equipment and what you offer before I sign up? I’ve worked at gyms before and it’s normal to show people the facility before expecting them to get into a pricey membership.Not to mention, the front staff seems depressed and rude, and almost annoyed that I bothered them with my interest. Won’t be signing up anytime soon.

The facility is nice, but customer service has always been sub par.This may be a general condemnation of the gym membership industry but why do you need to go through so much to cancel a membership? I used the gym once in the 6 months after my contract ended and I have to pay for another month after canceling. I understand that in the agreement it says a 30 day notice is needed, but this clause is pretty much only there to get another payment. When the lady on the phone responds to my, albeit angry, argument with we are a business it makes me think their local neighborhood image is all for show.If I had been using the facilities, or if I canceled right after my contract ended I might understand, but I was the most profitable kind of customer for 6 months and when I questioned the need for the additional payment their response was We are a business

I feel very comfortable working out here, going to the steamroom, and showering. There are lots of towels, people are polite, and there are usually machines available to work out any body part. It is the best gym experience I have ever had.

I absolutely love this gym. Its beautiful, has an incredible variety of classes, and I always feel at home here.

They are very nice, until you have a concern, or are looking to cancel or suspend your membership. Then, not so much. Good customer service is the one amenity I wont do without. I wouldnt rejoin this club even if it was free.

Great neighborhood gym; clean, lots of equipment, and a fairly diverse class schedule.

Front desk are rude girls, so i walked out and stopped my application.Can you sing it with me? Its more fun at the Y-M-C-A. not stuck up at the Y-M-C-A ay

Terrible customer service as a company. Beware - they will close locations, give members a 7hr notice then expect you to continue payments.

I love the pool! So clean. I feel safe at LSAC and my trainer, Egle, is amazing! So very glad to be a member!

I was a member here for a little over a year and absolutely loved it, only leaving when my new office came complete with a gym. The classes were always excellent (I highly recommend Spinning with Brady or Suzanne), the facilities were always clean, and I rarely had to wait for a piece of equipment. Its not the largest gym, so they dont quite have everything, but there was more than enough cardio equipment and free weights to keep everyone happy, no matter your fitness goals. The pool is a huge plus, rarely crowded and always a great temperature.If youre in the area and seeking a gym, LSAC really is a fantastic choice.

LSAC has been a godsend to the neighborhood. I rarely make it upstairs to use the equipment and weights because the group fitness options are OUT OF THIS WORLD! Spinning with Brady, Zumba with Miguel and Hip-Hop with Viola are all so much fun youll forget youre even working out. Well…maybe not.(Dont forget: Theres a swimming pool across the street with its own locker room!)

Great place! I’ve recommended it to many of my friends.

All over it’s clean and nice but it’s very small. Don’t workout from 5pm till 8pm because it’s packed.

Dont be swindled by there membership advisors if you sign up for a membership here. My gf and I were going to be moving out of state, but wanted a membership for a few months. We agreed on 6 month terms and Melissa F. explained thoroughly that we could cancel before the 6 months and just pay a small % of the remaining balance, which I was fine with. However, she failed to mention that after the 6 month terms expired, it would automatically roll to a month by month contract. Claimed she couldnt refund me for the extra months I was billed because it would be unfair to the other members Solid reasoning. Shady business practices and terrible customer service in my opinion.

This is really a great gym to work out at...it smells great and they really take pride in their members a must if you are in the area, you will not be disappoint...

Great club. Excellent selection of classes.

Super clean, friendly staff, GREAT classes (which is why I joined), new machines. I never have trouble getting to the weights or machines, and I normally go around 6pm on weekdays.

Very clean space, great variety of high quality classes, equipment is in great shape, one of the best gyms Ive joined!

Terrible customer service and uncomfortable vibes from all the staff. Upon walking in it already looks like the staff hate their jobs.We were kicked out of the sauna for having our phones and listening to music. While I understand cell phone usage is limited in the locker room space - one of the staff made a point of tellin us while we were sitting in the sauna disregarding every other member also LISTENING to music in the locker room (i.e. Not talking on the phone or taking pictures) this is 2017 get with the program LSAC. Peoples music are on their phones.I dont pay $70 a month to be told when I can and cant listen to music on my phone while working out. Ill be going back to LVAC.

When searching for a gym, I was worried LSAC would be a bit too...well...gymmy, but I was surprised to see the members come from a wide variety of backgrounds, the trainers are nothing but encouraging and there are a range of classes for all fitness levels. The gym is always clean, has plenty of machines and the locker rooms are roomy. Unless you want a sceney place to scope out a bunch o hot bods and show off your musculature, LSAC is fantastic place to get in shape!

I enjoy taking fitness classes, which is why I joined this gym and I LOVE it!! LSAC offers a wide variety of quality classes....Zumba, cardio dance, cardio sculpt, muscle toning, core, turbo kick, pilates, spinning, boxing, 10 different kinds of yoga classes, you name it! The great thing is that there are no extra fees for the classes. You can take as many as you want whenever you want. The classes are taught by great instructors-they know their stuff and are very energetic and motivating. Yes, the membership fee is a bit on the pricey side, but since I take a good amount of classes (about 3-4) a week, its totally worth it.In addition, the gym and locker rooms are always clean and there was never a moment where I would have to wait for a machine. I love the rain showers and glass tile in the locker rooms; the lockers with the built-in locks are a plus. The steam room I have yet to try, the sauna not too interested in.Also, the staff if very helpful and friendly.

Oh LSAC how I love thee!I enjoy the number of classes offered here and they keep adding on with the demand. I also like the cardio quipment and how they have personal tvs mounted on them. The tvs have cable which is nice because I dont have cable and can catch up on my shows while working out at the same time.The spin studio is really nice. If youre interested in trying spin for the first time go to one of Michaels classes hes great. Im also in love with Stephanies Friday night Zumba classes. Its Zumba but not its more of cardio dance class with Zumba moves. Its the perfect way to start off the weekend!The facility itself is awesome. The owners of Chicago Athletic Club have done a great job of decorating the clubs. One nice thing is the lockers have built in locks that you program with your own code. Which means you never have to worry about forgetting your lock.

Great location and a lot of classes to choose from.

They told me I could cancel at any time. When I went to cancel they had swindled me with an 11 month contract. Shady people working there and they wont even pick up their phone to discuss with the ghetto billing company they use (ABC). Avoid this dump at all costs.

The best chain of gyms in chicago is CAC

Over priced for the equipment provided.

Great classes and lots of cardio equipment

Unfortunately the pool is across the street and is small so its a challenge.

Unfriendly

Great pool

Swim pool, guest pass $25

Nothing special