user
Bucktown Athletic Club
2040 W North Ave, Chicago, IL 60647, United States
Appearance

Comments
To
Review №1

A great gym, part of the Chicago Athletic Clubs. I only attend the group classes that are offered but all the instructors that Ive had there are very good: Bodypump, yoga and spin.

Ty
Review №2

FYI they will charge you a full month dues to cancel. Better off going to Bucktown Fitness right next door, no games being played with their members there!

Mi
Review №3

Not quite enough equipment for the number of people. There is often a line for the racks. It is kept clean and COVID protections are in place.

An
Review №4

This place is following strict protocols to keep you safe. Always a welcoming place, the staff are friendly. Great gym to workout in.

Ry
Review №5

Nice gym but cramped and poorly managed. Affordable though and conveniently located. Problem is they are shady... They said people could pause billing since their restrictions are so over the top and the gym is so small, no one wants to go back. I’ve been driving to the suburbs, attending a much better gym with better management. I emailed the billing department and told them to pause my membership for two months (an option they provided) and they confirmed saying my account was paused. I still got charged 8 days later! Same thing with my roommate—we both got charged after receiving confirmation emails our memberships were paused. Of course they didn’t provide a confirmation number... Disputing the charge. What a scam!

Ca
Review №6

Feel very safe here with Covid-19. Good teachers, very clean.

Ky
Review №7

FIND ANOTHER GYM! This company cares a lot more about their revenue than they do about your life. They have no buyout if you want to cancel your membership before your year-long contract expires.That means youll need to pay for nothing if you dont intend to use the gym. Its their policy. They wont go over that of course when you sign up because why would they?Like so many similar types of businesses, they desperately need to keep memberships. Theyre struggling to provide value. While so many companies offer flexibility, this one does not. Their bottom line is more important than you.Beware. Please beware. They do not care.

Be
Review №8

This is a great gym. Very clean and well maintained overall.

Jo
Review №9

I would leave 0 starts if I had the option. Be aware of the cancellation policy because if you decide to cancel 27 days before your next billing cycle, this joke of a gym will still charge you in 30 days since its in the cancellation policy. Do not bother politely reaching out to their shady billing company called ABC Financial Services, as they will basically just repeat the same thing over and over again about the policy like a broken record. I was at this gym chain for 3 years and evidently paying them thousands of dollars wasnt enough to justify collecting another months dues because of their bogus cancellation policy. It is 100% a cash grab and when cancelling just remember it is going to cost you 1 months membership dues. BUYER BEWARE.

Al
Review №10

Has every thing and more that i was looking for.

Cl
Review №11

There policy of having to cancel More than 30 days out seems a little dishonest. Many people like me receive notice they have to move in less time, therefore end up paying for a month they cannot use. Additionally, the gym is way too busy during peak hours. The classes offered are decent. Mediocre gym option at best.

Je
Review №12

I would also leave zero stars, if possible. My credit card was stolen and therefore cancelled, and instead of cancelling my membership like a normal business, they continued to charge me--without sending any invoices or anything. So, when I didnt pay it, THEY SENT IT TO COLLECTIONS. This place is an absolute joke. Take your money somewhere else.

Je
Review №13

This would be a steller workout place if it wasnt completely jammed packed with people M-Th. It is extremely difficult to find space to change in the female locker room, and the locker room is not set up well to handle the number of people to number of lockers present.That being said, the classes & instructors are awesome. The gym is so clean & fresh. The employees are very friendly & helpful. This would be the best gym Ive ever been to if the lockers rooms werent like walking into Times Square on a Saturday night.

Zo
Review №14

Fine gym, very confusing layout and they need a map for new members to get the hang of because its that strange. Or just signage/arrows would be good. Barre classes were so unorganized it was like a childs play studio where the instructor was oblivious that no one was following her. Cycle classes were great but a stuffy room.1 star because of their cancellation policy/stint. This is their logic: when you join, you will pay us every 30 days. But when you cancel, you need to tell us MORE than one month before the start of your final month, otherwise you will be charged AGAIN for a month that we know you dont need to use the gym for. Such an obvious money grab.Who says to themselves, oh I think Ill quit my gym in 61 days? Nobody.

Eo
Review №15

Really clean enironment and up to date machines - just gets a bit crowded after work due to strange building shape. In a perfectionist though so it’s probably not that noticeable to most. Enjoy!!!

Ka
Review №16

The classes are ok - instructors are all great and very professional.The staff at the front desk can be rude and the contracts/policies are definitely confusing and misleading. When I first signed up, I was told I could cancel my yearly membership for a fee if I no longer wish to use the gym. When I called to find out the fee to cancel a few months early, it’s just the entirety of what you owe for the remainder of the year. To me, that means there is no cancellation allowed. They should be upfront about it. Of course you can’t find that information on their website.If you go to any page on their website, it says “Free Guest Pass” on every page. A few weekends ago, I brought a friend in to try the boot camp class. They charged me $15 for the guest pass. By the time she was done filling in all the forms, we were late for the class and it was full, so we walked right back out. When I called to cancel the guest pass and get refunded, they told me it wasn’t possible and their reasoning was “because I already purchased it.” When I talked to membership to ask where this information was available, either on the website or in the gym, they said nowhere.It’s an ok gym but very expensive for the value and poor customer service. I’d rather do Class Pass.

Be
Review №17

Very well equipped gym, has three levels! Only down side is a guest day pass is very expensive. $30 per day! Opt for the week pass if you will be there for a few days, a bit better value at $60 but still the most expensive I’ve encountered in my travels in the USA - even NYC was cheaper!!!

Sa
Review №18

This is a nice gym. Very happy with the classes and the equipment. The locker rooms are nice too. I don’t have any complaints.

Kr
Review №19

Really enjoy the gym and convenience of location. Very clean, front desk is extremely helpful. However the classes are sub-par. Previously went to FFC and the quality of the instructors and classes offered were far above. Would suggest more 45 minute classes and better instructors.

Da
Review №20

Awesome old school gym, with pretty much all you need. Pricing is very reasonable, and no cancellation b.s!

Sa
Review №21

Ive been a member of this gym for almost two years. Locker room is very clean. Towel service is a plus. Yoga classes have been excellent and instructors provide helpful feedback. Parking is a very difficult. I’ve changed my rating from 4 stars to 3 stars because the valet parking they offer is often full. Very frustrating. Otherwise, you have to pay for the closet parking.

Be
Review №22

While I have enjoyed the classes and staff, Chicago Athletics Clubs have an extremely misleading term of agreement for month-to-month members. Not presented up front, but hidden in the contract is the terms stating that you have to give them a 30-Day notice of cancellation from their program. This effectively forces you to pay for an extra month of service even though you are on a so-called month-to-month program. This happening despite the fact that it costs extra to have a month-to-month membership, with basically no difference between it and a normal one. Also, during the time we were members at the Club, they completely devalued their point system by eliminating it entirely. All incentives that had been earned by going to the Club were lost. While technically not violating any of their terms or policies that you have to sign, they are misleading in the naming and pricing of their memberships. They should have a more ethical approach to business and be up-front about any potential fees and cancellation requirements.

Ji
Review №23

This rating is for the staff. The staff at the WPAC and WAC are professional, friendly, and are usually attractive individuals that look like they know what a gym is. The manager and the rest of the staff at the buck town location are rude and unsightly. Those two traits together are enough to make me go somewhere else.

MV
Review №24

Credit card expired for one week with my automatic payment. I received two calls and three emails.You would think I was behind on my mortgage for a year...

Ka
Review №25

Gym is alright not my favorite CAC location but they have a great class schedule. I recommend walking or biking because parking is awful. Not sure why theres a valet or what his exact job duties are.

Al
Review №26

Terrible customer service as a company. Beware - they will close locations, give members a 7hr notice then expect you to continue payments.

Ad
Review №27

Three levels, love the stretching area, the cardio floor is well equipped, the workout floor is big and has decent amount of machines. Only down side is no guest passes offered with membership and purchasing a one day pass is unreasonably pricey.

An
Review №28

Updating my review. I selected this gym and it worked great for these reasons:1) Great hours (early if youre into that, but also late hours even on weekends)2) Good selection of equipment: cardio, bodybuilding, decent powerlifting3) Lots of classes, Im told were great4) Friendly staff5) easy parking on the street, free if you use side roadsReally the only major problem I experienced over the 2 years I used the gym was canceling membership due to moving out of area. We had to deal with an out of state holding company that had very poor communication. At first they wouldnt let my GF break her contract until we quoted their own moving policy to them, then finally told her it would be broken, but a month early so now she has to find a gym to use for a couple weeks in December. We gave them 60 days notice. Left a bit of a sour taste in the mouth. Maybe membership decisions etc should be handled locally?

Pa
Review №29

Nice gym but they have terrible cancelation policies. I was essentially scammed into 6 extra months of memberships.

Jo
Review №30

This is probably the nicest gym Ive been in. Price is good because the classes are free and you have access to other locations. Staff is friendly and play decent music!

Jo
Review №31

Somone made the executive decision to put all the weights on a floor that cant support dropping them 🙄. Also, deficit of space and equipment for strength training, mostly for the sake of excess space for classes. The turf area would be redeeming were it not so small. strength/field athletes bewareGood cardio equipment of all typesCant speak to the classes

Jo
Review №32

Great gym as far how clean it is. Horrible parking, reason why 2 stars is cause of Tim Davis.....real horrible guy, talks to people like children. Go to another CAC

Ju
Review №33

As a CrossFit gym for CrossFit people:5 stars, good facility with knowledgeable coaches, plenty of class times and class options.From the perspective of a non-athletic person:Can be intimidating and coaches can come off as non-empathetic. I think they care. I think theyve often been athletes most of their life so its hard to understand how deep the uncomfortable goes.Maybe Im a skewed perspective?- I want to please my coaches so badly I might overdo it when they push hard.- Im constantly afraid of being hurt- I came from a gym that was very friendly to newcomers and people without athletic experience. That gym had a consistent bootcamp class that made that crowd of folks feel much more comfortable and gave them a good place to grow more confident with their bodies and the movements. We moved into CrossFit classes at our own pace.Bucktown uses a 6-week program that quickly integrates you into regular CrossFit classes and using the barbells. Pairing this with the common coach response of, You can do it, its fine, tough it out, I have often left class and cried. I understand their philosophies behind why they do this but the mental stress is more than I want.

Br
Review №34

BAC is a great gym in the foundational sense. It is clean, has top line well cared for equipment, and the staff is generally great. I also like the convenient locations off most of the major CTA lines.My issue with the gym, like many gyms, is the place is an absolute zoo at peak hours. Its so crowded that you have to puppy guard machines and equipment or wait in double digits for certain equipment to open up.Overall, I support CAC/BAC but they really should consider opening a new gym northwest, perhaps the Logan Square area, to help stem overflow.

Ad
Review №35

I canceled my account (with email confirmation from their billing people) more than a year ago and Im still trying to get them to stop charging me monthly... At a certain point the amount they have stolen will be worth paying a lawyer to get it back.

JM
Review №36

Very clean gym with friendly staff and members. Only downside is limited space for weight lifting that gets really packed after 5pm.

Mi
Review №37

Membership is super helpful. Lots of open space to stretch and do less tradition work outs too.

ge
Review №38

GREAT PLACE

Mi
Review №39

A bit busy right after work but very clean and organized.

Jo
Review №40

This is the best gym that I have been a member at so far in Chicago.

Je
Review №41

When I joined a few years ago, I would have given BAC 4-5 stars. It is spacious, clean, well-maintained, well-equipped, and there are plenty of group-exercise options. The membership rate is not inexpensive but reasonable given the quality of the gym.Recently, BAC has undergone several renovations and added more amenities (e.g., massive pilates studio on the first floor, the equally huge THRIVE studio on the second floor, etc.). Although these were built with all membership fees, they are off limits to most members. Management locks up the THRIVE studio. To gain access, you are required to pay additional fees. The actual gym space for regular members, therefore, has shrunk significantly while membership rates have not gone down. And your money is going towards building equipment that you are not permitted to use.BAC - this demonstrates a lack of appreciation for and loyalty towards your membership base. Offering training programs for additional fees is one thing, but not allowing members to use the very equipment and space that their money has paid for is terrible. It shows that you care more about the bottom line than your customers.

Sc
Review №42

New equipment, friendly staff, always upgrading the gym. Good place to workout.

Me
Review №43

Great gym for the price!

Ki
Review №44

Nice gym, clean, needs more weights

ch
Review №45

One of the smaller locations, but still clean with plenty of equipment.

Ry
Review №46

Stay away these people are crooked

Jo
Review №47

Gym is good again!!!

Ju
Review №48

The best!

An
Review №49

Fantastic

Information
34 Photos
49 Comments
3.7 Rating
  • Address:2040 W North Ave, Chicago, IL 60647, United States
  • Site:https://www.chicagoathleticclubs.com/locations/bucktown/
  • Phone:+1 312-850-9490
Categories
  • Gym
  • Fitness center
  • Yoga studio
Working hours
  • Monday:6am–8pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:6am–9pm
  • Friday:6am–9pm
  • Saturday:6am–9pm
  • Sunday:6am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations