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MXOtech, Inc
1101 W Adams St Ste A, Chicago, IL 60607, United States
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An
Review №1

We can all relate to our every day technology challenges that sometimes can emerge through our own lack of tech skills...embarrassing, but true! I worked with Mike at MXOtech today and he provided me with exceptional customer service in a relaxed, fun, and very helpful way. It’s rare that you can laugh at your own tech challenges, but Mike never made me feel like I was asking a silly question. He was great about asking me to show him exactly what I was dealing with and then found ways to help me quickly resolve those issues. While staying on the line with me he also took a quick look at my updates that were needed, took care of those, and let me know that if I continued to have any issues to reach out to him......now THAT is customer service! Kudos MXOtech!

La
Review №2

Thank you Joanna and Karen for a truly amazing presentation this morning on marketing. The Chamber630 Women in Business group collectively said it was the very best presentation yet....and weve been meeting monthly for five years. I truly can’t thank you enough for providing such valuable information.

SE
Review №3

MXOtech did a great job in helping us identify our shortcomings through their technology and security audit. They took it a step further and prepared a technology road map which we have been following for the last year. We’ve never worked with an IT company who was so proactive and strategic. They also did a Business Process Improvement assessment on our work-flows and eliminated hundreds of hours in manual work replacing it with technology. They go beyond help desk support and network management. We feel like we have a true technology partner.

Or
Review №4

You probably hear this about Michael Wozny all the time, but I would like to reiterate that he is such a pleasure to work with. Woz was here in our office on Friday and then we ran into an issue and he personally came out to our office for 2 hours today to repair the issue and assist with so many other fires. Not only does he repair, but he does so with foresight and all while explaining in layman’s terms what he is doing and how we can take preventive measures in the future. I have learned incredible amounts about our tech systems today.I’m so extremely excited to be working with him and the rest of the team you have built!

Br
Review №5

Since signing up with MXO this year, The IT outlook of our 60 year old business has completely evolved.The CEO and owner, Joanna, has been hands on and available to talk anytime that me or my team has had questions.Most important of all, the MXO team treats my business like its their own. Woz and Chris have been incredible guides and resources as we overcome the technical deficit that our previous IT resources left behind.Chris even slept at our office one night to ensure the job was done properly. Ive never seen that level of commitment from a 3rd party provider, let alone our own full time team members!I believe We will be working with MXO for many years to come.Brad NardickCEO of The Bazaar Inc.

Di
Review №6

We moved our office in the middle of a pandemic. MXO took down our server, prepped it for the move, reconnected our server in its new location and had us up and running within a day and a half. MXO was also instrumental in ensuring new internet access by the time of our scheduled move. We required our down-time to be minimized and MXO delivered. This project was executed professionally and efficiently.

Ch
Review №7

Great company! Excellent staff and technology options.

Ma
Review №8

MXO is a trusted and valued partner to our company. From BDR and full environment set-up, to more quotidian tasks of locked passwords and printing errors, they have seen us through it all. I recommend their services, without reservation.

Bo
Review №9

Hi Joanna and George,Now that the dust has settled post move, I want to write and let you know how great things went. Cole and Enes were terrific partners helping us move our IT to the new floor. Bart was great helping prepare for the move too. Overall, things went exceedingly well. We really appreciate all the prep Cole in particular put into testing our phones and working with us when our phones ported over days early.You should be proud of the work your team did. Our organization is in a much better place financially and culturally because of our office move. MXO had an important part of our success.Thanks,Bob

To
Review №10

We love working with MXO Tech! Joanna and her team have serviced Carroll Seating for many years. We are very impressed with their responsiveness, team work and dedication. We look forward to working with them for years to come!

Si
Review №11

Joanna and her team are extremely caring and are always looking for ways to help my business move forward. Thanks for all you do!

ma
Review №12

We are very happy to have MXO as a business partner. Knowledgeable, attentive, and thorough, they are always there when we need them. They take care of nearly all of our IT needs. Their technicians, support reps, and system administrators are courteous, reliable, and expedient. In short, I would highly recommend MXO Tech to any small business looking for an IT firm.

Jo
Review №13

We love working with MXOtech. Top management and processes results in a great working relationships. Keep it up.

Je
Review №14

Joanna and her team are very committed to delivering a great customer experience. If you are looking to work with a professional group that is committed to getting results consistently, consider calling MXO Tech in Chicago.

Su
Review №15

MXO is an integral part of our support system. We rely heavily on their various expertise and guidance. I am happy to have them part of the AISC family.

To
Review №16

This is a great company. They truly care about providing great service and they do it time and time again!

Ke
Review №17

Could not be happier with my experience with MXO. MXO has gone above and beyond what they say they help companies with, from the tiniest task to major tech overhauls MXO completes every job quick, efficient and diligent. Joanna and her team are friendly and professional. Would recommend them to everyone looking for a safe and reliable IT company.

Gr
Review №18

Awesome company and people. I highly recommend MXOtech.

Da
Review №19

I work here and the people are so great to be around.

Ju
Review №20

I am writing to thank Joanna Sobran, Owner and George Mirov, Client Services Manager at MXOTech. MXO takes care of all IT needs in our office. We have been extremely pleased with the way that MXOtech provides their services. Unlike other IT companies, MXO has a solid, comprehensive way of providing their customers with quality, consistent services. It is clear from our experience with MXOtech that they are on top of all tech related issues facing small, medium and large business today. We credit them with saving our business significant cost due to a server crash several years ago.I know that I can refer clients and colleagues to MXOtech and be certain that they will receive great quality service that they can rely on. Julie A. Kolodziej at Matlin Law Group, P.C.

Pa
Review №21

We started with MXO about three months ago. The support that they have provided has made a difference in our day to day operations. The MXO Techs are prompt, courteous and knowledgeable. We have recently considered them for custom applications as well. We are pleased to be business partners with MXO and look forward a successful business future with the MXO Team.

Ma
Review №22

Great Company. Great People. Fast Response!!!

Ho
Review №23

Great company culture and awesome people to work with.

Information
26 Photos
23 Comments
5 Rating
  • Address:1101 W Adams St Ste A, Chicago, IL 60607, United States
  • Site:https://www.mxotech.com/
  • Phone:+1 312-487-2578
Categories
  • Computer consultant
  • Business management consultant
  • Computer support and services
  • Computer security service
  • Computer service
  • Data recovery service
  • Software company
Working hours
  • Monday:7:30am–6:30pm
  • Tuesday:7:30am–6:30pm
  • Wednesday:7:30am–6:30pm
  • Thursday:7:30am–6:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–6:30pm
Highlights
  • Women-led:Yes
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