I’m always shopping for cars. In fact I’ve now purchased and sold 7 vehicles in the last 9 years all but one from a dealership. My experience at North City Honda has been by far the least stressful, least amount of pressure purchasing experience by far. From the moment I walked in and was greeted right away by Antonio to driving away in my (new to me) Honda Element, I felt that that Antonio truly cared about my experience. Many times at other dealerships you are treated less than a person shopping for a brand new vehicle. There was zero snarky attitude, no deceitful tactics, just friendly faces wanting to take care of me. The negotiation fair and never demeaning. Antonio even let me go on an extended test drive to really get a feel for the vehicle!On the drive home at highway speeds, I noticed a familiar noise coming from the rear wheel. The next day I took my new vehicle in for assessment and discovered the bearing was on its last leg. I called the dealership to let them know and they instantly informed me they would take care of the bill, no questions asked. This was a huge deal to me as I’ve had negative experiences with other used vehicles in the past at other dealerships.Thank you Antonio for your help in making the sales process as smooth as possible and having a great attitude. Coming from a person who used to be in the industry, in his shoes, I really do appreciate the courtesy and professionalism provided by all.

The best place hands down, very friendly, cool people to work with.One of the best workers i worked with his name is Ricardo. I recommend him. He will give you the best prices. Will help you on getting the best prices.I recommend him personally!

Jim and Ricardo took great care of me. They helped me find a beautiful car with amazing payments and low rate. I highly recommend them because they went out their way to make it possible to go home the same day with my 2017 Honda Civic Hatchback and I thank them for their patience and how the process was so easy. Everyone was so friendly especially after knowing I was a veteran. Thank you North City Honda!! 😁

I don’t know where to start . I came In today with hopes of just getting my car appraised for a trade-in . After sitting down with Kendall which is one of the car salesman I was able to drive home with a beautiful car that I completely love!!!!! Kendall is very nice and personable. He went above and beyond to put me in a nice car and made sure I had all the features I wanted in a car. I also will like to give a HUGE thanks to the General Sales Manager Jim he went above and beyond to ensure that I got approved for the vehicle I wanted and worked with me to make sure everything went smoothly , I would highly recommend this dealership if anyone is in need of a car!!!!!

Ashely is the best! Her patience is off the roof and A plus at communication. Everything run smoothly and never in a million years Couldnt have gotten somebody better than her. She made purchasing a car so much easier and stress free!

If I could give this dealership 6 stars I would! I live in California and Ive called numerous Honda Dealerships across the nation shopping for a very specific car in a specific color (Honda Civic Type R in Boost Blue Pearl).They had the car in their inventory and I spoke with the manager Jim, who had an upfront, no bs approach with the pricing of the vehicle. With the current market and demand, I felt the price was fair and I agreed to purchase it! He forwarded me over to a member of his sales team Freddy, who took over the transaction. Freddy kept close contact with me every step of the way. I was sent pictures and video of the car all the way up to where the car left the dealership on the trailer. Ive purchased 3-4 cars out of state before, but none of them went this smooth and quickly! Jim and Freddy made it seem like I was right there with them! They even followed up to make sure the transport went smoothly and if I had questions with the operation of the vehicle! I highly recommend North City Honda!

TLDR: I would not recommend bringing your Honda here for service.I have been to North City Honda 4+ times now for service and each time has been a less than ideal experience. I previously continued to return because of the Service Rep Cesar who has always recovered each situation very well - literally the only reason this place even garners the 1 star I had to give it to write this review. However, today I got to experience the service department with out Cesar and realized that it is not worth it for me to continue to waste money here and potentially harm my car.In this episode of things that could have gone better:- Tried to schedule an appointment over the phone for yesterday only to be told that they were completely booked and not accepting walk ins. Later on decided to try to book online for next day (today) and saw that there were in fact appointments for yesterday available - but by then too soon for me to make it in time.- Went in this morning and was 8 minutes late *my bad - I understood and expected to wait a little bit longer because of this.* was told that because I was late, there were now 2 cars ahead of me and the wait would be an hour to an hour and a half.- At an hour and a half, checked in with the service rep and was told it would be 15 minutes longer.- 40 minutes later was told my car was done. *Service rep completely unapologetic for the wait time.- By this point already pretty frustrated, when the service rep told me that my transmission needed flushed because the fluid was discolored. I explained that I just got my transmission flushed earlier this year - so that shouldnt be the case. He said hed go talk to the Service Manager.- Came back and said that when they do a transmission service they only drain 4 liters of the 10-15 liters of transmission fluid in the car to replace it, so if it was dirty before it will still be dirty. *WHAT* Recommends doing the service a few times until the fluid comes out clear.- I asked why they say they will flush/drain the transmission if they only replace a couple liters - its pretty misleading. He said they never say they drain the transmission - they call it a transmission exchange service because they only exchange a couple liters.- Well, from the service receipt previously and the service recommendation he gave me it says drain and the drain and replace.Seems pretty shady and now Im questioning every service they have performed. Did they even drain anything the first time? Did they even change my oil? Did they even rotate my tires? Maybe they are hoping my car will break down and Ill have to come back to buy a new car from them...

I was at North City Honda a week ago to purchase a vehicle that we waited for 2 weeks. This was our familys second time purchasing a vehicle and the process was smoother than we expected. We have been to a couple dealerships, but this one was the best. Gersom and Patrick were very kind and understanding. They answered all our inquiries and accommodated very well to our situation. I would definitely recommend my friends and family to purchase from North City Honda.

Freddy is the definition of a great salesperson! He takes the time to find out your needs and wants in a vehicle and uses that knowledge to guide you to a car you will love! It is very hard to find genuine salesperson theses days, but Freddy is one of the good ones!

North City Honda Rocks! Service was exceptional and Giovanni Delgado was GREAT! My experience was great! I got the vehicle I wanted and was approved and driving away in less than 2 hours. Price point blew me away! If you want platinum level service go to North City Honda! Gio will make sure you receive nothing less than the BEST!

I had an excellent experience purchasing a car at North City Honda. There was clear communication from the beginning - I was given an out-the-door quote via e-mail that was fully honored in-person (none of the bait-and-switch quotes Ive experienced from other dealerships in the Chicago area). I was given updates on inventory too, since I wasnt able to go to the dealership right away.Freddy Navarro was outstanding and provided excellent service. He gave a detailed tour of the car and answered all of our questions. He was knowledgeable, patient, and transparent throughout the whole process. Overall, it was a smooth and stress-free experience (again, this was the opposite of what I had experienced from other Honda dealerships). I highly recommend North City Honda!

Ricardo and Jim was excellent from the start in helping me purchase a car. Great service open and honest and both had a great sense of humor.I recommend if you ever looking for a car at north city Honda find Ricardo and jim for a smooth ride

Had such a smooth experience at North City Honda. Was helped by sales associate Anthony, and I had made it clear I was still deciding between Honda and Toyota. He was able to answer all the questions I had, and I did not feel pressured at all. Thanks Anthony for being so patient! Was able to close out a deal, and rode out in my new Honda HRV. Thanks Honda City Leaders!

Went to look and ended up buying. Freddie Navarro was very professional. Everyone was very nice and helpful showed me all the features. I was in and out in less than two hours and that’s with me trading in my car. Highly recommend them

Fantastic service from Antonio & team to really make the car buying experience pleasant. There was a technical snag in financing but Jim took care of me and I was able to drive out with my new car the same night. After going to several other dealers, I went back to North City Honda because Antonio made me the most comfortable and he took great care of me. HIGHLY RECOMMENDED 100%!!!

The customer service I experienced was amazing! They went out of their way to make sure I was put in the vehicle I was looking for. Anthony met all of my expectations and definitely exceeded them! Recommend to anyone looking for a new Honda!

Natalie was THE best to work with. Polite, knowledgeable, and went the extra mile to make the car not only fit in my budget but get me everything I asked for.

Initially met with another Honda dealership but was told new car inventory was low and other dealers weren’t willing to trade. Went to North City Honda and worked with Ricardo. I was able to test drive a new model that same day and they were able to dealer trade with a nearby dealership for the specs/trim I wanted. Ricardo picked up the car from the other dealership and papers were signed within 48 hours of the initial test drive. Helpful staff and a GM that can get you the car you want even when other dealers say they can’t.

They did good an excellent good job and I have my truck done there. They will tell you straight forward what going on with your car and truck and I wouldnt mind coming back because the staff is very polite and Cesar all of them gave me a good deal and plus they lady at the cashier she ask did I have any question I said no but the only thing she said if you have any question come back to her any time I get ready and thats the reason why I love north city Honda and staff because they make sure me and my daughter is straight and they offer their customer coffee and they can help their self and also they have excellent customer service.

Ive definitely got to say that Kendell was the best possible guy to run into at this dealership. Made the process easy and smooth, was transparent and straightforward and didn’t give me the runaround I would have gotten and have gotten at other dealers. Highly recommend you speak with Kendell if you’re looking for a new or used car. I hope north city Honda does everything to make sure this guy sticks around, he’s the epitome of good business practice.Thanks again Kendell and Jim, never knew buying a car could be so easy and transparent.

Absolutely the Vehicle we were looking for.Made the drive from 3 hours away to purchase it.Vehicle was Cleaned, full of gas and ready to go.Ashley did an Awesome job on the details of the sale of our Vehicle.On the hottest day of the year she took videos and narrated so we knew exactly what were were purchasing...Way to go Ashley!!Jim was very professional and a pleasure to deal with.His integrity and honesty were an oasis in the car buying worldWe would recommend this dealership and we will be back again in the future.Greg Ashby

I had a really great experience buying my first car here! Adolfo, the man who sold me my car was honest and relatable and Mike in finance was both experienced and patient with me in making sure I understood everything I needed to know. Kind and warm place! These guys made a stressful event an enjoyable one instead.

A month ago, my daughter and I were extremely happy for the superb customer service experience at North City Honda. My daughter and I got the best deal and best APR rate for the Honda Civic hatchback. Giovanni Delgado was truly friendly and incredibly knowledgeable in what he does. From test drive, credit approval to signing all the paperwork was effortless and stress-free. Also, Mr. Jim, the Manager was very professional and remarkably friendly. Two weeks ago I received a letter from North City Honda that my daughter and I thought was a huge issue. I called and left a voice message to the finance office, however, I didnt get a call back that made me so restless. I couldnt wait, I wanted an answer right away, so, I decided to call Giovanni and I was so relieved that he answered my call. I told Giovanni about the letter and at that very moment he reassured me was not a problem. He told me that hell talk to his manager and will call me back. And yes, Giovanni did what he promised, he called me back with an answer to my worries and questions. Giovanni again, THANKS A MILLION for the marvelous customer support experience. Keep it up 👍👍👍

I’ve been car shopping for a few weeks now and was not able to find the right dealership that made me feel welcome and at home . North City Honda was a great experience Antonio made me feel comfortable and made the car buying process very easy I would definitely recommend him 10/10 . I am very happy with my new CRV hybrid 👍🏽

Nicest and most courteous of all we’re here at North City Honda.Antonio V. Was our sales rep. Helpful , not pushy at all , understood our needs and navigated through everything with patience and a smile.The rest of the staff from finance , maintenance etc all the same.Highly recommend these people / dealership.Bought a Civic hatchback EX.

10/10!!! I had the best experience buying my car with the immense help from Ashley, Jim, and Veronica. I was hesitant to begin the process of checking the car out, talking through numbers, and all of the other stuff that goes with buying a car…but this place made it so nice.Ashley was attentive, kind, and willing to help answer any questions or requests I had throughout the process. Jim was also beyond nice and made an effort to help in any way he could. I felt like I was in good hands with these folks. Finally, Veronica was incredibly knowledgeable with the finance aspect and also made the process seem almost effortless.If I need a new car in the future I will most definitely be going back to North City Honda!

I visited a number of dealerships in the Chicago area to find the right trade in and purchase I was looking for. Antonio made the process painless and helped me get the deal I was looking for. He went above and beyond to ensure everything went smoothly. Would 10/10 recommend working with Antonio at North City.

Thank you Nataly for being such an active and honest salesperson.She helped us a lot for finding my son’s dream car.We got the best deal at North city Honda.Thank you again..

We had a great experience at North City Honda. Its a very nice place with professional staff and multiple cars in stock. We came in at 2 pm to look at the cars, and at 6 pm we left North City Honda in a new Honda. It was easy to get financing through Honda (we had a car accident a day before, so we did not even contact our bank to talk about possible financing). Ricardo, who helped us throughout the process, was amazing: warm-hearted and professional. Overall great experience!

Amazing service from Alfredo! If you are in need of a new vehicle make sure to go visit him. I love my new HRV! He was able to pair me up with a vehicle in my price range with all of the features I needed. I will be referring him to all of my family and friends.

Absolutely love my new 2021 Honda Civic Hatchback Sport!! This is definitely a car Ive been eyeing for a long time, and Ricardo was absolutely helpful in making my trade from a 2020 Nissan Sentra SV premium to my 2021 Honda Civic Sport! I have no regrets! Hit up Ricardo Salinas! I know for sure hell get you a good deal on your next car!

Had the pleasure of working with James and Jim through the car buying process. They provided great customer service and quality care to both my wife and me. We were able to get the car we wanted at the price we wanted - within a completely reasonable amount of time. Jim is doing a great job of turning North City Honda into the best dealership in the Chicagoland. James did a great job of being absolutely frank with and working for us, not against our needs. Thank you to you both for a great car buying experience!

Gersom was very accommodating... he explained the details clearly and updates us every now and then... the transaction went smoothly and we had a great experience... he did an excellent job... thank you for the wonderful service!!!

This review is LONG over due but last year I had purchased a civic hybrid from an amazing salesman named Adolfo. He was very patient with me and finding the perfect little starter vehicle for me and my brother. I also had my civic serviced by Jose. He was able to have the battery replaced quickly and efficiently. He is very friendly and kind! He treated me like an old friend. Very casual which I love! I highly recommend him for all of your Honda service needs!

We bought a Honda Civic Hatchback from North City Honda last Saturday and had a wonderful experience. We went to other dealers before going to North City, but the experience was awful, they didnt have the colors I wanted, and they tried to push me to spend hundreds more on colors I didnt like, so we called North City first to make sure they had all the colors and went to the store. Ricardo, who is responsible for receiving us, is very responsible and actively strives for a better discount for us. By the time we finish the formalities, it is time to get off work, but this has not affected the quality of service at all. The after-sales service in North City is also very nice. A few days later, there were some minor problems with the car. I immediately drove to the store. The staff checked it for me and patiently explained the reason. It makes me feel at ease. In short, the experience of buying a car is very enjoyable. If my friends want to change cars in the future, I will certainly recommend them to this store, to Ricardo, I’m sure he will make you satisfied.

My initial experience was disappointing but Angel finance manager and Ricardo Salinas, sales representative took ownership and turned my experience around. They both worked together to meet my expectations and got me into the car that made me happy.Ricardo listened and stood engaged with my wants and paired me with the right type of car with the benefits that are important to me. Angel was kind, caring and didn’t treat me like a number but a valued customer.If you want a great experience Ricardo and Angel are the pair to work with.

If you want to get a professional assistance, and go home satisfied, contact Tony Medrano and ask him to help you. Very professional and very honest and will definitely help you from A to Z, and make sure that you are satisfied, and get want you came for. The dealer location is great, and workers are amazing, and prices very reasonable. The manager came and congratulated me about my purchase, he also cares about customers, that really matter. Thank you 🙏Update - I had the car for more than a week, and it’s amazing, I am so satisfied. Thank you again

We decided to buy a HRV with North City Honda. The dealer Gersom Jimmenez was very accommodating to our situation, considering we were hesitant about a certain aspects of the car. He was very kind and patient with us. We would definitely come back to this dealership when we need another vehicle. 10/10 would recommend to others to purchase their car from here.

Great product, price, and exceptional service! I purchased a used vehicle with low miles and in pristine condition. Although, the vehicle was missing a part, I was concerned, due to shortage of parts, that this transaction would not end well. Then I met the manager Jim Martinez, who went above and beyond to make things right. He offered a loaner and practically updated me daily on the status of receiving the part as well as when my vehicle would be ready for pick up. From the moment I met Jim, I knew he valued customer service as well as everyone on his team. Customer service is important to me and North City Honda exceeded my expectations. I am looking forward to returning to NCH for future purchases.

Highly recommend Natalie, has good customer service; made this visit short as possible. Honestly my husband and I just went to this location just to check out cars. We ended up going home in a new car, thanks to her.

I would highly recommend City North Honda to everyone. Alfredo (Freddy) Navarro is the man to go. Just ask for him in the sales department and he will make sure he gets finds you the car that you want. He was extremely pleasant and very welcoming. He made the process of purchasing a car stress free and got a great deal. He earns 5 gold stars.Thank you Freddy! In addition, I would also like to praise the GM and GSM (Jim) for their honest and clear car payment breakdown (no hidden costs etc.)

I wanted to take a minute to rate my recent experience at North City Honda. As you can see I gave it 5 stars. I had a wonderful experience purchasing my 2020 Honda Pilot this past weekend (7/24/21). This was a very smooth process from beginning to end. More specifically I would like to give high praise to my salesman, Kendall Halsell. His approach (no-pressure, didnt feel rushed, trustworthy, and fair) was exactly what I was looking forward to with such a significant purchase. Thanks also to the GM Jim for his assistance and willingness to go above and beyond to help me. I would highly recommend Kendall & the North City Honda team.

I am writing this review about a year late but I think this dealer deserves it. Bought a blue Civic hatch here and after 9k miles it is still running very well. The buying process was very easy and the pressure we felt was minimal. Would recommend.

I enjoyed finding the perfect car that had all the features I was looking for at North City Honda! Ricardo Salinas did an awesome job helping me, listening to my concerns through out the whole process and answering all of my questions. As my first car-buying experience, I feel I made a great choice with coming to North City Honda.

Natalie Guijosa was wonderful, and helpful in my car buying process. Answered every question I had and made me feel at home. Definitely would recommend going to her for all car buying needs.

Ricardo was wonderful!! He was the first person we saw as we walked into the building and he greeted us in the most friendly way. After asking us a few questions about the type of vehicle we were looking for, he made a few suggestions and helped us find the perfect car. He was very easy to talk to and made us feel right at home. From choosing the vehicle to signing all of the paperwork, everyone we encountered was extremely kind and helpful. Thank you for such a wonderful experience!

Ricardo at North City Honda was knowledgeable and patient. Ive been to every dealer in the area trying to find a car I liked and could afford. Ricardo showed me exactly what I was looking for and didnt try to push me into anything that I didnt want or was too expensive. Perfect! Thanks also to the business office, where finishing the purchase was a pleasure.

Antonio Villarreal was a phenomenal person to work with. He was very informative and made my wife and I feel comfortable. He was able to get me an affordable price that works for me and my family. We had a great experience at this location and recommend this for those looking to buy a vehicle.

I have extremely happy with my purchase and the experience at North City Honda. I saw their inventory online and there were three cars I was interested in, at prices I was willing to pay. My previous experience with so many other dealerships is that I find the vehicles I like, at prices I’m willing to pay. I call the dealership to confirm the car is there and the price is legit. The dealership confirms it, I drive to the dealership, and the salesperson says, “Who told you that price? Yeah, they’re not authorized to quote prices.” Bait and switch. So frustrating. At North City Honda, I called to confirm and when I showed up, they were true to their word. Antonio Villreal was our salesperson and he was honest, helpful and awesome. He explained details to us and was very up front. I’d definitely work with him again. Overall, a great experience!

I’ve been really struggling to find a new car to lease for the past month and North City Honda and Kendall at North City Honda , has made the experience so great for me. They were so friendly and willing to work with me in my budget and the car I wanted ! Definitely the kind of people you’d want to give business to. 10/10 recommend!

This place is amazing. Freddy Navarro was such a great help. We were able to get our new Honda Accord with no issues and best of all he made the whole process much easier. Thank you

Found the car I wanted online and got it the next day. Giovanni was super friendly and helpful. He got the best deal he could with this market. I bought a certified used and they even fixed the bumper for me. I love my car!

I had a remarkable experience today at North City Honda! I was treated with the utmost respect and felt the team here had my back with helping me find a reliable and budget friendly car. I didn’t think I would away with a car today but this team worked their magic to make this affordable and reliable for me. Thank you to Juwaun and James at North City Honda! I’m excited to drive my new Honda!

I brought my car here on May 14 because of a notice I got about a recall and extended warranty on my cars paint. They took photos of the paint peeling all over my car and said they had to submit it to American Honda (national office) for approval and that that might take a few weeks. After over two months when I hadnt heard anything, I called the office to check on the status. The first person I talked to said they didnt see any recall or anything else on my account so I asked to talk to someone else. They transferred me and then that person said I would have to call back the following week when the rep assigned to my case was back from vacation because only he knew the status. When I called back a week later as instructed, that staff person still wasnt in the office apparently but the person I spoke to confirmed that they were still waiting on approval from American Honda. At this point it had been three months since I first brought my car in and rust was starting to form where the paint has been peeling. I said so to the rep on the phone and she said the manager, Mike, would give me a call. After a week and no call from Mike, I decided to called American Honda myself. And they said there was no case open on my vehicle! That rep then attempted to contact North City Honda for me and after several days of HER getting the run around as well, she said she spoke to the manager, Mike, who told her that they dont have any photos of my car. This is absolutely ridiculous and on par with the worst customer service I have ever received in my life.

I came in with clear expectations. Jim, Adolfo and James took care of me. So happy with my new Batsmobile🤗 great group here. Very welcoming environment. No dealership compares to this experience.

Car was unusable for 2 months because part was delayed in Japan. Needed a fully functional car and out of the lease to do it and Antonio and Jim did a great job helping me to move to buying a new car at the same payment as the lease so win-win! Thanks guys!

Amazing experience with Ashley , very kind. I was really nervous for my first time and she helped me a lot ,as well the manager .

Great dealership. Dealers are pretty kind, thoughtful and very attentive to your needs and concerns. I have visits other dealerships with poor costumer service. The majority of them were only interested in you buying their cars they want to, but this North City Honda deserves a high rating because its distinguish and cordial costumer service. Im glad I found a car that that I like, I need and I afford. Thanks Adolfo Rivera (Sales and Leasing Consultant).

Nataly was the best! She was extremely helpful and kind throughout the entire process! She made my first car buying experience very smooth and enjoyable!

Jim and Ashley were very nice and helpful with helping me close a deal on a car. They were fast, efficient and professional. I would highly recommend going to North City Honda if you’re looking for a Honda in the Chicago area

Ive used North City Honda twice now for a couple of big fixes and Ive been very happy with the results both times. The service can be expensive, but you pay for great customer interaction, communication and timeliness. I wanted to come on and finally write a review was because of the FANTASTIC service I received from service provider, Fernando. I had to have my car towed to North City Honda two weeks ago after it made a horrible noise when I started it up - turns out I had been the victim of a catalytic converter theft. Fernando helped walk me through the process to get my insurance involved, and kept me updated every step of the way. We played a lot of phone tag, but he was very good at getting back to me.This next part is where the service Fernando provided went above and beyond. When I received my car back, I noticed that there were new grease stains all over the drivers side door and armrest. I had recently had my car professionally deep cleaned so I was disheartened to see this. HOWEVER, thinking that the grease stains happened at the Honda service center, I called Fernando back to ask if Honda wouldnt mind cleaning it for me. He immediately called back and left a message, saying he was sorry the car was returned to me in that condition and that I could bring it back whenever to have one of the porters clean it for me. When I returned later that day and saw Fernando, he said he wasnt sure if the stains had occurred from one of the techs, or from the tow truck driver. I was MORTIFIED because it was so definitely, obviously the tow truck driver who had gotten grease all over my car (who had to PUSH my car out of a parallel parking spot). I had forgotten it had even been towed. Nonetheless, Fernando had a technician quickly clean the upholstered armrest and even vacuum the carpets up front for me, even though it was definitely not their responsibility. It was the end of the day and it took only about 10 minutes. I really appreciated this gesture of kindness (and so did my eight-month-pregnant self, who would have had a hard time cleaning out my car on my own). Thanks, Fernando for such great care!

Great experience at this location. Came in to purchase a Civic, though I am young Antonio took really good care of me. Everyone was super nice and amazing to work with. Patrick the Finance Manger was amazing and patient with me when it came to the paperwork. I was also very surprised by how friendly the managers are at this location. During my time here 3 different managers took the time to make sure everything was ok. When I entered I was greeted by Antonio and he took me to introduce me to John who was super friendly and offered me something to drink. When it came to looking at my trade in James came out to my car with Antonio and I and was super helpful and friendly as well. Then while I was talking with Antonio about number, another Manager Jim came over and talked with me about his dog, as a dog lover I loved it. When I left with my new car I was thanked for my business and said goodbye to by all three managers and Antonio (who even walked me to new car and went over setup with me). Car shopping is the worse but North City Honda went out of their way to make sure that my experience was as good as possible! MAKE SURE YOU ASK FOR ANTONIO!

Perfect customer service, worked with me best they could and we closed a really nice deal. They are the real deal. Big thanks to Ricardo for all his help during the process! Definitely the man to see.

Kendall was amazing! He worked so hard with us and went above and beyond to get us what we wanted. It was probably the best car-buying experience Ive ever had. Everyone was so helpful and friendly. Just a wonderful day, and everyone knows that car-buying days can be quite the hassle! Thanks again, Kendall!!!

Complete negligence and lack of professionalism on the service side. Dont waste your money here. This review comes not after one, but several bad experiences at North City Honda. My wife and I had to give up and go elsewhere. Even tried to resolve things with the manager and there was total lack of accountability.

I came to switch my 2016 Chevy Cruze and Antonio helped me out. He answered all my questions and concerns I had about the car I wanted. I got a great price for the trade in too. They helped me get a payment I could do every month without any problems. Will definitely going back here if I ever have any issues or questions about my car! Keep up the good work Antonio!

Had a marvelous car buying experience at North City Honda. Everyone I was extremely friendly. My salesman Giovanni Delgado was was outstanding. From the very beginning he made me feel welcomed and kept the entire process simple and fun. He got me the exact car I wanted for a great price. The entire experience was effortless. Highly recommend North City Honda!!

I had a great experience purchasing my new Honda Civic at North City Honda. My salesman, Kendall, was very informative and explained every step of the purchasing process. He also gave me a great deal that I could not turn down. I love my new car and will be purchasing from them again in the future.

Smooth process from beginning to end. I want to thank Ricardo for his help. Ricardo was professional and patient. He took the time to explain everything I needed to know. Thanks again!

I would like to thank the product specialist Ricardo Salinas for such amazing experience buying/leasing my first car at North City Honda location. Ricardo is very professional, friendly and caring specialist. He made my feel comfortable and showed that my interests are important for him. Ricardo found a really great deal for me, responded to all my questions (I had a tons of them :-)) and was walking me through the purchasing process very smoothly with all explanations I needed. Thank you so much, I will recommend you to all my friends.

An airbag light check appeared in my car on April 08, 2021. There was a review on this, so I decided to fix it at North City Honda. They promised to fix it in 1-1.5 hours. The car was returned in 2.5 hours and the problem was not fixed. They said that a new seat belt buckle sensor needs to be ordered and advised to come next week. I agreed and returned the following week and was promised that everything will be fixed in 1.5 hours. The car was again returned in 2.5 with fully broken roof. As they explained, they accidentally dropped garage door on it. What kind of car service can drop garage door on car’s roof?? Manager assured that they will fix it. On April 24, 2021 I left the car for repair. They promised to fix in 3-4 days. On April 30th their response they moved the date to the following week. On May 06, 2021 they called and informed that I can come and take it back. I came, but the car was not fixed properly. Roof Molding were old ones and not fixed. Windshield Molding was an old one and scratch. Windshield Weatherstrip Molding was broken and was not changed. Two scratches were not removed. When I asked why the car is not fixed properly and is not ready in fact, the employee said that he doesn’t know and manager is not here. If I want to have a talk with manager, I need to come on TUES or Wed next week. So that means that I need to spend my personal time and my weekends for a few weeks in a row because of their irresponsibility. I don’t advise to use this dealer center. Management is not responsible and lies to customers, employees not professional, terms of service do not correspond to the agreed ones, quality of services is very low. Better to use other dealers.Dear Service Team,I already expressed my concerns and a feedback on a provided service.Please arrange you representative reach out to myself with a suggestion how to fix the problems I faced up with due to incompetency of the specialists at Dealer Center.I have already spend more then enough time reaching out to you and looking for a good service and support.Thanks,

After an inspection for a factory recall I suddenly am due for over $3000 worth of different critical repairs that allegedly need to be done immediately and the funny thing is none of the critical damages that they need to charge me to repair are in fact a real thing! How do I know? Because that was several years ago now and my car is still running great so the engine that was critical to repair immediately, and the shocks that supposedly were hanging on by a thread…well yeah they are still fine…so let’s call BS on these SOBs.

From Ashley, the sales rep, all the way to the finance representative, each and every one of my needs were listened to and met with grace and professionalism.There was not one moment that I felt overwhelmed or like I was being pushed into a vehicle, like I have previously felt at other dealers.I was able to trade in my unwanted vehicle and walk out with the EXACT Certified pre-owned car I had my eyes on online, without any hassles!3 weeks later, the car is running beautifully, and provides everything I expected +more!Thank you all for the best dealership experience possible! I will definitely recommend this location every chance I get!

Was in quite the bind in my current car. Kendall and Jim really pulled through to get me into a way more comfortable car payment! Thanks so much guys!

Nataly was one of the best people Ive ever worked with. Really took my needs into mind when looking for a truck for my family. Went in and dreaded the car sales gimmicks and deal or no deal haggling, but after introduction to her she really showed me how easy it was to purchase with her. She made the numbers so easy and simple to understand. Would HIGHLY recommend her to anyone looking for a car and for someone to give a great experience doing so. 10/10

The associates at North City Honda helped me out a ton and got me a great deal. So thankful for their kindness and team effort.

I highly recommend North City Honda. I also highly recommend our salesperson Kendall! They are friendly and knowledge. They also made buying a new car painless. We love our new Accord Hybrid.

Nataly was a great salesman. Very helpful with picking out a new CR-V. She made us feel comfortable throughout the whole process. She was super friendly and made sure we got a great deal. I would highly recommend doing business with her, you won’t find anyone better!

I had a great experience here, very nice workers here. Nataly helped me out a lot while at my visit. If you are ever looking for a car make sure you go to North City Honda and ask for Nataly. You’ll get the best price and best service.

Had an amazing car buying experience at this dealer with a salesman named Anthony (Tony) Medrano! He made me feel welcomed and at ease and actually made the process simple and fun! He was able to get me into the exact car I was looking at, at a great price and I am overly satisfied with the service and product I received. Will definitely return and request Tony for any of my future car buying business!! Thank you for making this experience fun and effortless. Highly recommend! 👍🏽

I have never been a happier Honda owner. Our family grew in and out of various Honda models and we have been loyal customers for over 20 years because the product is that good. But today I realized its the outstanding customer service that really kept us going back. Sure you do a certain sales dance but weve always walked away knowing they understood our needs and accommodated as much as a business can. But today, they went above and beyond. We purchased a CRV a couple months ago and my husband and I recently noticed a crack in the windshield. Can you believe the bad luck? We decided to go through North City Honda before our insurance. I barely had to explain my bafflement as to how that crack happened. John Wise, the General Manager said, Ill take care of it. Nothing else to say except when to bring the car in for a replacement window. THATS CUSTOMER SERVICE!!! Well keep going back for sure.

Ricardo was so great! I had a bad experience at another dealership and came to North City Honda. I was impressed with the honesty and transparency of the whole transaction. Definitely coming here for my next car!!

Originally went in just to look around and think about what kind of car I wanted further down the line and yet I found myself driving out with a new car shortly after my first visit. Ashley was willing to let me try out various cars with patience despite my initial vagueness of what I was looking for in a car. Very kind staff all around made for a pleasant visit.

Nataly at North City Honda provided such a great experience from beginning to end of my new car purchase process. She was beyond amazing - friendly, energetic, patient. She truly made me feel that she was concerned about how things went, which seems rare when buying a car. I’d definitely recommend her to anyone in the market!

Just got off the phone with Ricardo. Man, that guy can really ease you into the whole experience! Definitely better than the other dealerships Ive had to talk with over the phone. Other places only want your money, but this place really wants to make sure you walk-out with a vehicle youre satisfied with. Worth all the stars I can give!

They have absolutely no idea what they are doing or how to conduct business here. I purchased a vehicle from them and I’ve been trying to figure out who I’m supposed to be sending my payments to but they cant even give me a call back. I asked to speak to the manager but instead I got transferred to Antonio who was no help at all. I highly recommend you go elsewhere to purchase your vehicle.

Hi , I was in the market for a vehicle but did not know which vehicle was the one for me until salesman Antonio made that easy for me , he is very educated on the inventory and also honest and straight forward with his answers to questions/concerns and acts more as if I was a family member asking questions instead of just a customer to satisfy … I fell in love with a car but was still confused on if it was a smart buy at the time and Antonio made me comfortable enough to think it through for a day without feeling pressured once while I was there or after and the decision was made easy ! I love my new Honda and I highly recommend Antonio once again if you are looking for honesty and a no pressure experience which actually made car buying and spending money fun . Highly recommend !

I had a very good experience at North City Honda , Antonio was very helpful through the process and I’m very satisfied with my purchase Jim Martinez was also a big help . Highly recommended

From start to finish, the best and smoothest car purchase of my car ownership life! Jim Martinez is a fabulous GM who understands exactly what today’s car-buying consumer hopes to experience: to be treated with respect, and fairness and honesty.Combine that with Adolfo who is friendly, knowledgeable and accommodating (the antithesis of the “car salesman”) and Jim the money guy who makes all the tedious paper signing at the end of the deal go as smoothly and efficiently as possible.The service crew who I dealt with the day before to inspect my lease turn-in were also great!I’d had a “bait and switch” experience a year ago at another local dealership and I’m so glad I took my business to North City Honda! Thanks everyone and happy birthday, Adolfo!

Nataly was great to work. Gave me space and wasn’t pushy like most car sales people.Thanks for your help.

Had a great experience with Tony. Friendly and very helpful staff. Tony made the process simple and pain free. Viewed the desired car and went through the paperwork with no hassle. In & out with a nice car in about 2 hours. If youre looking for nice reliable cars with good prices and a pleasant experience, this is the place to go- lots of options.

Loved working with Kendall! He was very informative and patient. It’s been a while since I’ve been too a dealership and he made sure to make my experience pleasurable.

I recommend North City Honda for all your vehicle needs. Ricardo is very knowledgeable and will work to get you the best deal possible. Excellent service!

Nat was awesome very knowledgeable you can tell she really likes her job, wish there was more sales people like her.

I had a very satisfying experience working with Ashley who was very knowledgeable and really helped me come to a final decision on my purchace. She was also very friendly and easy to talk to. I absolutely love my new Hybrid accord and would highly recommend this establishment to anyone looking to purchase new a car.

Nataly was polite, decent and friendly sales person.I got a good deal from her. Thank you.

Its a really good place! All the salesman know what they are talking about, very informational and a good place. If you need to buy a car, I recommend this place. One of the employees there, Ashley, is very helpful!

The customer service there is great. Ashley helped me out so much and shes just so much fun. The Honda Fit is the best vehicle for me all thanks to her.i also really love my Honda Fit.

North city Honda is the place you want to be, when ya looking for a ride!! Customer service is great but this one young lady really stood out! Nataly took the time to listen to what I wanted and also answered all my questions..I just love her bubbly personally!

Freddy Navarro helped my grandma lease a new Honda HRV!!! Whenever you are in the market #AskForFreddy... we took a picture for the ages!