Got my subscription on Mothers day and I have to say only 35 dollars a month I go multiple times a week and get my moneys worth every month , Toms to do and they keep it very clean. Always greeted by friendly staff and very accommodating. Will continue my subscription and recommend it to friends.

Been coming for a few months, working with personal trainer Lucia..... love it. Shes amazing and very supportive. Im loving my results!!!!!!!!!!

Honestly I was trying to give this gym a chance since it so close to my house but everytime I come everything is out of place, the weights were never put back and I’ve been to almost all of xsport and staff suppose to put everything back and make sure everything is still there for the next shift. I’ve waisted 20 mins of my time just to look for the weights and most cable machine don’t work had to move back and forth. You better off working out in the city at least everything is there when you need it. Not worth it!

Its a big gym with a sauna and steam. Weights are all over the place, just like it was a year ago when I left.What did expect when there very little staff, just a a few staff members and a bunch a trainers that hang around the entrance all day.

My gym, at chicago ridge, I love it, and I wish, it will be open 24/7 again.

Good but yall need to clean better and actually do something about the nasty people who dont know how to clean behind themselves

Good equipments and good trainers. Front desk people are welcoming and clean place.

I love this place it got everything you need in one place and open 24 hour

Good gym but this location is slow to repair equipment

Love this place. Clean tons of weights, friendly atmosphere and most important its clean

Lots of work out machines and daycare available plus free classes like bootcamp with membership.

My home gym, good quality gyms for the average price

UPDATE: No more towels at this location, that was one of the perks of the membership... this location is so bad now.Just nasty most time. This was on 03/27 02:00 aAM, the gym is almost empty and YET they have not cleaned any of this mess that is probably from the rush hour.

Really nice facilities and very large space. Tons of clean equipment. Pretty impressed compared to the other regional gyms I went to. I appreciate the 24 hour access and I liked seeing that there were janitorial staff out and about during down times. Only complaint and reason for removing the star is their salespeople; STAY AWAY. Buy your membership online before you go. I went in trying to get their 7 day trial and they didnt seem to consider that request at all and went straight into the sales pitches. The salesperson I was working with made me very self conscious at times, trying to be helpful with my horrible gait but asking me to do weird excercise moves in the middle of the gym so he could critique. He pulls over his personal trainer buddy to then discuss how terrible my form and walk is... And this dude wouldnt even wind up being a trainer Id work with! The sales guy just brought him over to gossip about me in front of my face! I was then asked if I was interested in personal training, which I wasnt but he gave me an insanely good offer (5 sessions for $120) so I agreed. He took my card and went through the process but THEN realized he gave me the wrong amount it, it would instead be $256 for 4 sessions?? Uhhhhh?! And by that point the process was pretty much complete, he removed one session to knock my price down a bit but I felt extremely scammed. I sent in a refund request (need to do within 3 business days of making fitness service purchase, per IL law) and am still waiting on my refund 3 weeks later. Yikes. Never dealing with their staff again.

Dirty and old, and not in the cool nostalgic gym way. Weights are never put away at the end if the night, Staff just sits on their phones behind the desk....this is behind the leg press, presumably from the day before, or even longer...

Need more up keep. While riding the bike it just cut off in the middle of my work out....😤💪

With the pandemic and everything going on you would think xsport would have Cleanliness on the top of there Mind this has become the Hood gym and is filthy. And overcrowded all the time.

Not professional got kicked out because my guest didn’t have an ID. He wasn’t even a little bit understanding I asked if my guest was able to receive a picture of their ID to show and he still wasn’t having it. I understand a policy but if a policy is in place make sure you go by that policy 100 percent of the time! Not just when ever you feel like it! cause now you are picking and choosing who to kick out of your gym and that’s abusing your power. I tried explaining to the manger I’m a regularly here and we always worked out with out them checking my guest in and he gave me so much attitude talking about “well what time do you come here? I’ve never seen you before”.Clearly we are in a epidemic and have to wear face mask all the time right ? Just saying xsport should pick who runs their locations more wisely.

Late night work outs there is always WONDERFUL & INTRIGUING 😉😉😉

How does this happen at a “24/7” facility? If COVID-19 is the issue for short hours, then shut the doors and don’t resume my membership! If I wanted anything other then 24/7 I could have signed up any other gym.

The worst place to deal and they withdraw money that is not their right and there is no management to solve the problems

I was around this gym for two weeks called them in hopes I could get a deal. 2 week membership. One week membership is 45$ and a month is 10.99. That doesn’t even make sense. They are rude and not helpful at all. The place is dirty and not enough weights. Half of equipment is broken.

I havent felt comfortable going to the gym in the midst of a pandemic. Before it was a nice place to workout and get my body together,but i feel that they are not handling this pandemic well at all. I have been trying to cancel my membership for months but they make it next to impossible. Considering what we are going through as a nation you would think you can cancel online or over the phone. Its 2020.

This gym was the best in our place! The facility and the equipment were amazing, as well as the pleasant environment. They had a good service with friendly staff. Excellent!

Think they can have more procedures towards cleanliness during the covid but aside from that has a great amount of work out equipment, and great costumer service.

I frequent the gym because I love the space between equipment

Pretty clean! Nice environment💪

Very nice service and good trainers.

Signing up is easy with Gerald, the others behind the counter are loud and rude. Hope the girls will Learn to be polite.

Loved the gym for the rate I was paying and the 24/7 , now new hours are horrible, Im truck driver and cant always make it before close.... reduction in services yet the rate is the same. Not satisfied

24hr gym, come in when you can.

This is my home gym....I absolutely love this place. Ive going since it opened. Great trainers and staff. My only gripe recently is that the fountain water is luke warm but other than that 24 hour access is fantastic

I have been going to Xsport in Chicago Ridge for a few years now. In that time I have lost over 80 pounds and have reduced and dropped many medications I have been on for years. The staff there is extremely friendly and helpful. Management will do the best they can too keep you happy. My greatest respect goes to the trainers. My trainer Jeremy has shown me the way to a healthier me. What to do.....why I do it...and what the results will be. He has proven himself and his knowledge of the human body as well as the nutritional facts that we all should know and understand. His understanding and knowledge has helped me in many ways. Correct ways of doing exercises without hurting myself and gaining muscle strength etc. His education and research shines through. Very knowledgeable in his field. I highly recommend Jeremy as a trainer for losing weight, gaining muscle mass,or just staying fit.

Good food, good service.

Cool gym. Lots of equipment and space. Staff are nice.

The moment I walked into the gym 6 months ago, I was very overwhelmed. Honestly, anytime I walk into any gym I find it a bit intimidating which has put my fitness journey on hold for a few years. I was elated to see the general manager at the front desk greeting members. I never saw the GM at my prior gym so this was a pleasant surprise. Douglas greeted me right away and made me comfortable. This. Is. A. Huge. Gym. Beautiful and clean, but huge. Needless to say, sitting down with Douglas is what sold me on enrolling. He really made sure I was taken care of and you can tell going above and beyond is very natural for him. All of his staff is very welcoming. Every time I walk into the gym now Douglas, and his staff say hello to me and help me anytime I have a question. I will remain loyal to the gym because of them and because of them I have never been so consistent. So, that being said, thank you Douglas and your staff, and the company as a whole. I am no longer intimidated.

Starting with the main manager horrible at communicating and his employees as well he should be the one setting the example that is why the place has poor everything.

Granted the staff wiil have to stay on top of things as far as cleanliness goes, but it will be a huge help if the MEMBERS dont treat the place like their moms basement and clean up after themselves!ABSOLUTELY NO REASON THE PLACE SHOULD NOT BE THOROUGHLY SANITIZED FROM TOP TO BOTTOM. Waiting to see how clean & for how long...

Glad its finally open again, including the pool. Looking forward to getting back into the habit of working out. And the employees are friendly.

I was at the Pipers Alley & Lakeview locations for 2 years by my work. Ive been to this location 5 seperate times between the 2 years. And each time it has been the same. Just plainly mismanaged! Dirty, rude, lazy, not helpful, dont enforce masks, old equipment, no towels, not even WIFI! I feel unsafe and ripped off when I come here. If I hadnt paid my membership in advance, I would NEVER come to this location. But, its the closest since I moved out here. I try and drive to different locations when I have extra time all in the effert to AVOID THIS LOCATION.

Its a good gym for the price but the equipment was not in the greatest shape. It does the job.

I love this gym

Still charging Full membership but not offering Full amenities, will be canceling my membership until things improve

The receptionist I talked to over the phone was rude, she barely wanted to answer my questions, bad customer service.

Good gym. Plenty of equipment. The steam room always seems to have issues

After long day of working or before even starting my day my relaxing place is xport fitness in chicago ridge swimming pool dry sauna and wet sauna showrs changing rooms all kind of sports machines alot of parking spaces in front and rear and in the middle of big chicago ridge shopping mall.

Great gym with plentiful amenities. I love that its open 24 hours as well. The only reason I wont give them 5 stars is the XSport at Chicago ridge I go to always seems to have equipment thats out of order everytime I go and they take quite sometime to finish it. The first floor equipment needs a major upgrade as well

None of the TVs on the bicycles work the seats dont stay up when you sit on them

The nastiest gym in Chicago! It’s extremely over priced and DIRTY! You’d think they’d clean up the place a bit because of covid, nope. Dirty! The staff doesn’t wear masks properly or at all and they don’t enforce their mask policy. It’s just as crowded as it was before covid. They aren’t customer friendly and act annoyed when needing assistance. This place should be shut down! Absolutely disappointed and disgusted by this place!

I rarely ever write reviews, but I had to make an exception, I waited 10-15 minutes until someone even came to me to make my protein shake, and the only reason the woman came was because she had seen someone she knew that came for a protein shake, not only did I get to the register to get my shake before him, he was served before me and he came after me, was given a free protein shake while in total I wasted about 20 minutes waiting for this protein shake and had to still pay the overpriced amount. This is absolutely the last time I ever get a protein shake ever and possibly the last time I ever come to workout. Great customer service.

Monica is the best! She helped me find the best tanning package and honestly the beds are better then most of LA Tan. I went one time and received the greatest color ever! Thanks to Monica, I will continue to tan at Xsport

Great place, cheap price. Very hard to downgrade you plan. Dont do monthly stuff without expecting a large fine for downgrading (100 dollars per person on a 33.50 month plan) Year plans are better. Otherwise, good place to workout and they have a nice pool for swimmer.

I just got my membership with Louis and he made sure it was affordable for me and made it a very easy process. He was very friendly and helpful. He introduced me to Matt who is a trainer and we went thru a workout that Im still feeling as I write this review. I will consider him because he was nice and listened to what I wanted to work on and he made the best of it. Also very knowledgeable.! Thanks Matt.

Be aware of potentially considering buying a membership at this fitness club their prices overall are way too high surely some of you may or may not already know that but what I can say based on my contract with x sport it was to expensive I initially paid $210 upfront for the cheapest $10 membership which is the most basic membership. Secondly I was required to pay a $49 maintanance fee not to mention that they do not offer an explanation as to what this maintanance fee is for. So you are paying $259 in total. The other concern about this gym is many of the machines are quite dirty & rusty and sometimes even have sweat on the seats which is uncomfortable to be able to use. It can generally be very crowded & can be very difficult to find an area to comfortably workout in. So once again I urge others to reconsider not purchasing a membership with x sport their are many other options & gyms nearby that are much more affordable, cleaner, less expensive & less crowded.

Nasty gym. Rude, unprofessional, unhelpful employees/management. Most of the people in sales are way too aggressive. Only thing this place has going for them is a nice selection/amount of machines. In every way, significantly worse than other XSports

They finally added more stair climbing machines and the steam room are the best parts of this gym. Every time you walk in there it smells, nothing appears clean, and everything is overpriced especially with the cost of the membership. Youre better off going to Planet Fitness where you pay twenty bucks a month and Tanning is free. Will be switching soon

Actually not a bad place to workout if you get in before the crowd then you won’t be able to find any free weights because nobody puts them back, really disappointed because they took the towel service away when other x sports still give them out, they need to maintain it just a little better overall their trainers are awesome and the boxing and spin classes are great

Hands down my favorite Xsport location and overall gym in the area!

Weights are always all over the place and not where they should be. Equipment could use update. Ive been a member over 10 years and their equipment is dated...Its sad how poor customer service has become within this establishment. The associate at the front desk tonight told me I had a balance which I knew my billing window was coming up. I asked if I could pay it after my workout because I was in complete workout gear and didnt want to run back to my car. Told him I had been a member almost 12 years and had been paying the highest membership pricing $35 a month. I told him I wanted to close my membership to which I was informed I would but be able to do this before 10am at which point I asked for a managers card and was told there were none available. I even asked him to write the managers information to which he refused. The service coupled with the loss of towel service for your workouts is enough for me. Ill be switching gyms in the morning.

Love this fitness center..... most of the attendants have a great simile when one is checking in. Pool & Jacuzzi 90% of the time clean!!! Highly recommended!!

Is the jacuzzi still out of order?

Place has racist employees stay clear dirty gym wast of money employees with attitude problems i guess scanning tags all day can become a real hassle. weights are always thrown around cant find them half the time. Just switched to La fitness by far cleaner and neater,

I’ve been a faithful customer to this gym for quite some time, and I’ve seen how it has been going down the drain. With unfit managers who lack professionalism and concern, everybody that works there is ALWAYS in a bad mood and treats you like your bothering them god forbid they are on there phone or they are gossiping and you ask for something they give you the worst customer service. The bathroom smells like sewer and the gym is always filthy. It takes forever to get any machine fixed. The owner needs to step up and take responsibility for his employees attitudes and do what’s best for your customers and fix all these issues.

They motivate you to work it out! Renew my membership once I am healed! I love this place!

As far as the equipment, they stay on top of it n always keep getting new type of equipment. Usually pretty crowded but thiers a few times during the day where its not bad. My biggest complaint is the manager and how he acts unprofessionally towards members and especially guests. Most of the employees are kind and helpful though.

First off the salesman talks a good pitch and will have you sold but I didn’t have a good experience with this gym. I just started my member ship, paid over $100 with 4 training sessions. As soon as I walked in the front desk guy said I owe a balance which was weird because I just started my membership and paid for everything. I was told one price about training sessions and didn’t receive all of the ones I paid for. I paid for 4 and only received two. However my trainer is a nice guy, I just don’t feel the training is worth the price. One of the managers was also rude and not helpful, just because you are a manager does didn’t mean you can talk to your customers in an unacceptable manner. I will never recommend this gym to anyone even my enemy. Zero star 😡😡😡😡

My go to gym 😎

My personal trainers name is Caitlyn and she is incredible! She is not only an excellent trainer in the physical sense, but she is always flexible and willing to work with my crazy schedule to make sure we get our workout in. She has loads of knowledge and I feel extremely confident working with her. Ive also had fantastic run-ins with Corey, the fitness manager, and a couple other trainers (Louis, Jeremy).

Equipment is OLD SCHOOL aka Beast mode Weights so dont be complaining about the weights. Youre here to train not look at the weights. Overall awesome gym , people that work there... eh some are cool .

I really enjoy the group fitness classes. The gym can be a bit crowded sometimes, the treadmills are heavily used and not all functions work on most. They have towel service but dont always have clean towels available. Over all though I enjoy the atmosphere and the staff.

I dont understand why theyre not open yet!! Wth!

Decent gym, could be a little cleaner since they do have an actual cleaning staff. Great cardio and free weight selection.

It was very nice as it wasnt packed. Machines were spaced apart from each other so no one was on top of each other. Had alot to offer for workout wise. As well as had very good trained staff!

My favorite all-inclusive gym!!!

I absolutely love this location. Ive literally been to every location in IL and this one is by far my favorite. If youre into group classes... the instructors are literally the best motivators and instructors Ive ever seen. Kristy is absolutely amazing. Marie who does pure strength on Wednesdays is sooo good as well. Love and enjoy both of their classes. I dont think the gym smells bad or the equipment doesnt work.

A good place. Lot of options for machines. I wouldnt say this place is for beginners who have no knowlegde and fitness or good machines they like because it is so chopped up and they have multiple machines that is for the same thing just different seating positions. As a beginner it can be confusing and make you second guess your planned workout.

X Sport is an amazing facility, Ive always been intimidated when coming to the gym, I never knew how to use any of the machines and always felt uncomfortable working out. This all changed when Jeremy became my trainer, he has taught me so much about the gym, I no longer feel intimidated or awkward when coming to the gym. Thanks to Jeremy I have lost unwanted fat and have learned how to build muscle. Before coming to him, I have tried all the fad diets and at home work outs one can imagine and nothing seemed to work, he helped me develop an easy to follow meal plan and work out routine. In my first month of training i lost a total of 12 pounds. He is an amazing trainer, he is very flexible with scheduling, and truly wants you to succeed, he cares about all your goals and will stop at nothing to help you achieve them, I 100 percent recommend Jeremy as well as X sport to anyone looking to better their lifestyle.

Really great place to get work out. Need a membership but it is easy to get and worth it.

I sure wish he would fix all the seats on the bikes and all the TV sets. You sit on the seat and that slides down one notch at a time on its own. Been like this for a long time

There are some great staff members at this location. I have genuinely enjoyed working with my trainer, Shelia, and have had great results. However, I now only visit Xsport during our training sessions and plan to cancel my membership as soon as our training is complete. My goal for personal training was to learn how to properly strength train on my own and come up with a regular routine. However, every time I come to the gym, the weight room is a disorganized mess. I spend the first 15 minutes searching the weight room for weights. I generally use 10 and 15 lb weights. When I find one, I then have to walk around and search for the other. Sometimes, I cant even find weights. I understand that its a busy gym, but they need to hold people accountable for re-racking their weights. There should also be someone coming by to check to see that the weight room isnt destroyed. I am not willing to continue to pay $40 a month to have to go through this every time I work out. I also regularly question the cleanliness of this facility considering I have now seen rats on 3 occasions. Mostly Friendly Staff, Great Trainer, but not worth $40/month considering my issues so far.

Usually pay my monthly gym membership every month in cash and they always manage to take the money out of my card also worst customer service and they never answer there phones. straight stealing money from people especially Gerald!! No right pull up a past account to take someones credit card information.

Thank you for wasting my time... after 1 year of my absence they charge me 49$ and they didnt accept to refund it if I didnt send a letter to their main office, spent 4 hours calling office writing and driving to post office to get a refund, for mistake they did, and simply they didnt accept to refund or make the progress more simple, and I didnt get my refund yet #Capital Fitness

I do not recommend coming to this gym the workers there really don’t care and are real unprofessional.

Man this used to be a great gym. I dont know if they got new managers but this place is nasty now. I been going here since 2012 and I couldnt be more disappointed. I pay 40 bucks a month for what? Half of the equipment is ALWAYS broke. It smells like an armpit. The locker room are always dirty. Im mostly just upset at the faulty equipment that never seems to get fixed. Every cardio machine has something wrong with it. Like come on!! Have pride in the gym you run. Im prob gonna get rid of my membership soon.

This gym has everything for the right price but I wish they had a better baby sitting program. Also I am always looking for clams. Please purchase more clams so that people don’t have to constantly look for them.

Great gym, super friendly and clean! Well recommended

Great size, but no one follows the rules, not even management. When unfair practices are brought to their attention, they dismiss it and basically say oh well and deal with it! Very disappointed!! Ended up canceling a $200 a month membership for my family because of this...their loss

I have been going here for three years. Machines are quickly fixed when down. The staff members are helpful. The only complaint I have is the tiny sauna room. It would be nice for it to be larger. In the ladies locker room an attendant is always cleaning.

Great location that has tons to offer. A lot of equipment

They try to sell you something extra at every opportunity. Bring a guest? They’ll try to sell them a membership every time. Walking though the gym minding your business? Nice try you got kiosk guy trying to talk over your headphones to sell you chiropractic services.

I would have given a better review if today’s interesting experience hadn’t happened. Went in for eval long story short 15 mins later I was donefelt w and dizzy, given how outta shape I am. I was asked if interested in personal training I advised that right now it wasn’t in my budget, but that I would consider it. He went over plans but told him I couldn’t commit to membership plus extra 160 a month. His response....maybe now that you are not eating out (was once a week) you can save some money. I was not immediately offended more taken off guard especially next comment was maybe next time you’ll last more than 15 mins, (side note guy who did eval was awesome, told me that there are people in the gym who could barely did what he had me do) so yes in short that was, well a little insulting.

Clean and organized gym 👍🏽👍🏽

I’m overweight but when I come here I feel good about myself

Feels good to be back

Glad the gym is finally back opened only downer is no basketball

Good gym, great pool. Not too expensive.

Smells horrible.Managements terrible.Always busy.Weights are never where they should be.Locker room is absolutely disgusting.Its funny they got rid of towels to Go Green but offer plenty of paper towels.Did I mention the smell?

I have a membership with XSport. I am an active person who works out everyday. I do not like this location. Some staff there are very rude and not accommodating. I was also told I would receive points towards a month of free membership and I never got them. This happened to me twice and no one would help me figure it out. Seriously considering changing gyms.

I got a guest 7 day pass for the express gym on Cicero which is complete garbage.. so I called the Chicago ridge location to see if I could use the 7 day pass there or get another 7 day pass since I just went to the express gym 1 day person on the phone was very unprofessional and told me no.. really what’s the big deal and I told him I was looking for a new club and atmosphere still said no and wouldn’t let me explain myself to a manager f&$&in a$$h0!e I’ll stick to planet and la

Membership for about 2 years. Had a great trainer and great massage therapist. Great improvements with locker and shower area. Manager was always willing to listen. Never rude or mean staff. Keep up the great work.