I treated myself with a nice GMC Terrain for my birthday. I came in, talked to Juan, couldnt have asked for better help. He was very knowledgeable and helped me get something within my price range. Everything was ready and perfectly explained. I def recommend this place and especially Juan. At no time did I feel pressured or pushed into something that wasnt for me. Check them out if youre looking for honest good people for car buying! Thanks Juan!

I just bought a used vehicle at Castle Chrysler and my salesman JuanTorres was phenomenal. I had to drive 10 hours to get it but it was worth it! Everything was prepared ahead of time, I signed some papers, and was on my way back quickly.

Look, plain and simple. If you want a great car buying experience go talk to Juan. Traded my suv in for a Benz and he took care of me the entire time. He answered all my questions in detail and didn’t try to push anything on me more than once (legally they have to try once with warranties just so they are covered which is totally acceptable and understood!) Juan continued to exceed expectations the entire time. I never felt pressured or stuck once. Seriously, if you want a vehicle without a hassle TALK TO JUAN. Thanks again guys!

Mark, Juan, Joe and Zack made my car buying experience the best I have ever had. These people made me feel like I was family from the minute I walked in the door. I can not thank these gentlemen enough for bending over backwards to make sure I had everything I wanted in a car and making the experience a fun one. Thank you for everything, you have a new customer for life.

They had the Jeep I wanted in stock, offered me a great value for my trade in, and got us in and out in about 2 hours.

Mark,Juan and others were great when I stopped by a few weeks ago. I didnt plan on trading my vehiclein that day but fell in love with a cherokee. They worked with me until I was completely happy with my newer purchase no matter how annoying I seemed lol. Would recommend checking Chesterton castle out!

Went in just looking for a new or used truck and both sales managers Mark and Joe helped Me answering questions about financing and showing me the vehicles even tho I said I was just looking. When the time comes to get serious, this will be the place I buy my truck. Kudos to the new owners and managers. You’re off to a great start.

Always a pleasure whenever I have to take my car into the castle team! They always do an amazing job and let me know exactly what was wrong and what to look for in the future. These guys are truly experts!

Service is always super reliable and they always help me when time to jump into another vehicle. I recommend using them when it’s time to buy a new car or get reliable service. Thanks Castle 🙌💥😉❤️

If you are looking for the most professional, friendly, and family oriented car buying experience that youve ever had- stop by Castle today! From the management team, to the salesmen, to the Service Department, everyone treats you with the highest level of professionalism, love, and competence!! After shopping here, youll never want to buy from another dealer!!!

Great service and friendly staff. Purchased 2 vehicles from Castle in the past. Always been very satisfied. This dealership did not disappoint. Great location too!

The Castle Group as a whole does not want my money, I had a bad experience at the one in Portage and went to the one in Chesterton ( which was formally Conners) again I came in cash in hand and found they were not serious about selling me a car again, I had heard a lot of positives I have only experienced negatives even after I give them a second try professionalism is the key

Very professional, all the car dealerships owned by Castle, are THE best! I will never go anywhere else. Thank you all so much for the great customer service!

Great people, and awesome service!!! Mark Fentress is very professional and knowledgeable. I would highly recommend this dealership to anyone looking for a vehicle.

I brought my Jeep Cherokee in for service and it was a great experience. The staff was friendly and surprisingly fast. I will return there again and again.

Juan and Joe were amazing through the whole prosses! Even in the finance department everything was done fast and easily. I was only in there about 30 mins. We all laughed and joked and had a good time while I was purchasing my 2016 pre owned buick lacrosse. By far best car buying experience ive ever had. Great vibes with the whole team. I would definitely recommend!

Absolutely amazing new dealership! The people here are wonderful to work with! No games, outstanding team over there at Castle!

Great environment and wonderful staff! Mark Fentress is an amazing manager and takes great care of his customers

Great buying experience. Team was easy to work with and helpful.

I will always trust Mark F and his team with any purchase I make, great people and great place!

Great service and awesome experience!!!! I buy all my vehicles from Connors!! Ron is THE best finance manager in the entire area.

Very knowledgeable staff! Great selection of cars.

Great people to do business with and also the best management staff very knowledgeable 😉

My wife and I recently purchased a new Cherokee. We and extended family members have purchased many vehicles from this dealership over the years. We appreciate their excellent service and friendly atmosphere from all employees. They are very patient and sensitive to all your needs.

I would have given 0 stars if it has been an option. Scheduled my Jeep for A RECALL repair. When I dropped off, added on an oil change. Went to pick up after they called to say it was ready, waited over 40 minutes while they shuffled paperwork & had to remind them I needed to pay for oil change. Got in my Jeep airbag light was still on. They did not even complete the scheduled service! Worst service ever. If you value your time & safety better go elsewhere.

I took my Jeep Cherokee here for problems randomly stopping the manager told me all new cars do this and my car needed synthetic oil so I made the switch. My car currently has the same problem. If I could give zero stars I would have if possible. Please take your car somewhere else

Great place to work with! Highly recommended

I have purchased my last two cars here and have had the majority of my mechanical work (preventative and otherwise) done with them. Thanks to their professional service on all fronts I intend to purchase again when the time is right. I live on Chicago and theyre good enough to keep me coming back.

Trustworthy, no pressure, professional and polite salesman, great experience

Everybody I spoke to was helpfull from the moment I walked in

Used them for parts on a repair. Everything went smooth

What an amazing experience!!! Definitely 5 STARS!

First time there was a good experience but had to wait a little longer then told but was very nice atmosphere.

Great stuff, very knowledgeable and friendly

We were traveling on 94 when we noticed a vibration and a noise in our magnum. We pulled off, jacked the car up and discovered we had a loose nut on the suspension. Asked another (non Dodge dealer) to try to tighten it and it was just spinning. Limped it to the Dodge dealer just before closing and they agreed to check it out quickly. After finding the threads were stripped, they stayed after hours to track down the part and replace it. Very grateful to the service team for giving their own time to get us safely back on the road.

I bought a new 21 Dodge Charger here this fall when it came in there was a scratch on the trunk clear coat stan promised me that he would take care of it been 5 weeks now still he hasnt done it and Ive called him he said theyre busy cuz the holidays I would not recommend this place I believe he just lying to me and blowing me off so I had to fix it myself which is a bunch of BS so I tried to shop local my community bad mistake I would not recommend them and they owe me 25 bucks for the scratch remover I had to buy . Beware of stan.

Great place and the service was fantastic

Took my truck there for a warrant check..Not going back to that place again..service manager was terrible...told me I didnt buy my truck there..hit the road dont come back!!!

DuaneThompson was the greatest car salesman I have ever dealt with and everyone there was friendly and very helpful.

We use there service department for our work vehicles maintenance. They do a good job.

Service department is either shady or misdiagnosed my vehicle. Told me I needed an $800+ part to be replaced. I didnt have the money at the time so I told them to hold off. When the time came I took my vehicle to the Chrysler/Dodge/Jeep dealership in Michigan City as I have always had good experiences with their techs. I explained to them what Connors told me. They ran their own scan and turns out the part I actually needed could be ordered for $90 online and self installed. They gave me a part # and a diagram to work with. Wouldnt you know it, after I swapped the part out, all warning lights went off. Michigan City will be the only ones getting my business from here on out.

Friendly staff. Good service. I had an appointment for service and they took me on time. They did excellent work. The place is conveniently located along Interstate 94. It is not a huge dealership but it has what you need!

I was charged too much for sales tax & 3 months later I am still trying to get it back. The check was sent to the wrong address after I told the person at the dealership my mailing address was different from my home address. When l called about this I was told if they had to re-issue a check to me at the correct address I would be responsible. Someone was supposed to call me back & never have. I would never recommend buying from this dealership. Once money changes hands, they dont care to talk to you anymore.

Went here to have my Jeep looked at, scheduled the appointment this past Monday. I was told when arriving to my appointment that my Jeep was too old and that they couldnt service it! They did recommend calling the Michigan City Chrysler, Dodge and Jeep dealership. Which I did and 24 hours later, my Jeep is fixed!!! 🤷‍♀️

Not thrilled that they wouldn’t honor my Mopar oil change contract. I was clear when making the appointment that I was using an oil change plan from Mopar. I also told them while dropping it off, a half hour later I received a call saying I would have to take my Jeep back to the dealer I bought it from. It’s unfortunate as I now live 2 minutes from them and thought it would be convenient to have them right there for all my future needs. I’ll be going somewhere else to buy my future cars.

Friendly service with competitive prices...within three hours we drove off the lot in a new truck. The sales manager was able to show us the numbers instead of hiding them behind his computer screen. I would definitely buy another car or truck from this dealership..I even got a full tank of gas and the truck washed and interior cleaned out while I signed the paper work.😎😋 if your looking to buy a vehicle this place is worth stopping in and checking out.

If you want a dealership to treat you like Dollar sign, then this is the place for you. There all about calling you back and talking care of you when your making the deal, after sale forget about it. Buying a car or a truck is a one time deal, customer service is what makes you come back or recommend a dealership. I have come in to the dealership and have waited 3 weeks for a call in regards to a truck cap I have bought from the dealership through third-party. No one has or even cared to call me or take my calls, if I was going to buy a new truck or Jeep they would be all over me. They got there sale from me so they can care less about taking care of my problem. This will be last sale I’ll ever do with them, because you couldn’t call me back or even care. I do not recommend this dealership.Sincerely a disappointed customer,

The service department did a great job with my jeep this morning 8am right at open, Not to mention the most friendliest people Ive dealt with in a long time.

Buyer Beware! I purchased a certified pre owned town and country from Connors. Within the first month I had a flat tire (the next day), theres a loud clunking sound when shifting into gear, the brake fluid was very low, the turn signals on the side mirror does not work, this van runs poorly at best when using e85 and I had to change the thermostat. I dont believe this vehicle had the thorough inspection that certified vehicles should have. I took the van back and the only thing that was fixed was the flat tire.

Great service

Have bought from other dealers in the past, but our family has bought their last 3 Jeeps from Connors. They have always treated us very well and it was the most relaxed car buying process I have had. I appreciate the straightforward and non-pushy sales team. May seem like a strange experience to those used to the stereotypical dealership. More of a family run business than a big corporate dealership.

Found a super clean used car for our son. The awesome part is he is 19 and bought all by himself no co- signer. Sales Consultant Duane Thompson and Business Manager Ron Roggero super fun experience for the family today.

GREAT SERVICE

Went there to look at a used Subaru, staff was very kind and helpful, let me test drive without a salesman in the car, and no pushy salesmen. Although I didnt buy from them I would highly recommend considering them if they have the car you want. They also had a very competitive price for the car.

I had my truck serviced here while here I also asked if I could do a little work while I waited . The staff was very helpful and courteous . They even went as far as to let me send a fax, not to mention the great service I received on my vehicle. I travel a lot for work always stopping at a dealership when I need my truck serviced. This particular dealership went out of there way and I will stop there again when Im in this area .

Had a CPO Jeep Cherokee. Bought it from another dealer and needed some issues fixed and looked at. Their service department claims they were unable to find the CPO warranty information. I called the dealer I bought it from and they sent the information via email. I called Conor’s service department back and they wouldn’t even bother with looking at it. As a Jeep dealer they were unapologetic and indifferent to the situation I was having. Completely unprofessional and could care less. I guess they only want to help you if your vehicle was purchased from them. I highly recommend you seek sales and service elsewhere.

We are traveling across country and had an issue with our Ram. I called the service dept while on the road and the got us right in, this is on a Friday! Rich was fantastic as was the tech that found one of the issues quickly enough for us to find help with the camper.

Scheduled an oil change appointment and let them know I had a coupon. The guy failed to tell me that I had to show up way earlier than my appointment to get this special “contract” worked out. Guess they call it a contract and not a coupon. We got the coupon straight from the Mopar website with Connors as the dealership. They were rude, and then used the excuse that I was 5 min late for my appointment. Sooo if I was 5 min late for an appointment to buy a $50,000 vehicle they would be rude and give me a hard time??? Lots of “contracts” to go over for a vehicle ya know. Go to Greigers or Bosak if you want an oil change. No hassle with the mopar coupon. You don’t have to fill out a special contract for a discounted oil change package and get 3 oil changes for a fraction of the cost.

Got a great used car. Great guys Mike the owner I think gave me a great deal. Told me all he knew about the car good and bad. Honest and great integrity. Will buy here again in future. Thanks

I arrived at near closing time, without realizing it. The gentleman was pleasant, attentive, and well informed. I took his card, and fully intend to revisit - more than likely trade the Ford Titanium I just purchased from the irreparable Lakeshore Ford dealership which has had to go back in the shop 3 times in less than the year I purchased it

Had a road emergency and they took us right away and we were back on the road in an hour or so.Thanks!

Great people, price service and communication. Will recomend. Was recomended to us

Depending on how they handle my complaint will determine any further review... I was in the process of buying a vehicle from them. Took a day getting all the papers together for my loan.. I was using United Federal Credit Union and we called Connor Chrysler for all the information on the vehicle and told them (Stan) I would be out the next morning to get the vehicle.... I stopped at the credit union about 9am to get the papers and a check.. Not thinking and in a hurry I drove from Holland, Michigan down to Chesterton, Indiana. When I walked into the dealership I was approached by Stan and he stated the vehicle was sold the night before. No apology no offer of anything... I called back a short time later asking to speak to the owner and explained the situation and the woman was very nice but said they were not going to do anything.. I feel they owe me a tank of gas for the 220 mile round trip and also a letter of apology... I also could have worked that beautiful day and was out the money for that too.....

I had to get my vechile serviced here for a recall. I tried to schedule it online but no one ever got back to me. I called a week later and the workers were very nice and attentive. I do not recommend to try and book online, calling is much easier.

Beware of Ron if you purchase a vehicle from here as he will try to sell you a extended warranty for $3000 on a certified vehicle, in our case a certified lemon.Be ready to get trapped for hours in his office as hes a talker and goes on and on and on and on..... Ron advised hes seen hundreds of power train problems which are very costly confirming this is a dealership to avoid. Took us 4 hours to escape with the lemon. Dwuane had to keep going back to tell Rons son in back to get the vehicle finished. Like father like son I guess.When he tells you a loaner car will be available when bringing your car in for service ask to see the garbage they provide as they have no loaners vs Castle Subaru that has 40. Its takes forever to get a loaner as Dwuane will advise Rick in service never lets sales know when requested. After its a problem Mr. Connors tells them to put a plate on a new vehicle because they have no loaners Ron.Per car fax - Extended Warranty CautionsExtended warranty plans are not cheap and may add $1,000, $3,000 or more to the price of your vehicle. If you are financing the car through the dealership, the warranty cost will be added to your final price. This also means you are paying interest for the extended warranty and will continue to do so until the loan is paid off. Your state’s sales tax may also increase to reflect the warranty purchase.Independent research about extended warranties reveals that such plans are not a beneficial deal.In 2013, the Consumer Reports National Research Center conducted a survey and found that 55 percent of the people who bought an extended warranty never used it during the lifetime of the policy. The center also found that people who purchased such plans spent more for the coverage than what they received from the plan. Specifically, Consumer Reports found that purchasers spent an average of $1,214 on extended warranty plans, but only saved $837 on repairs. That’s a net loss of $377 for those who used their extended warranties.

Easily the most hassle free experience Ive had at a dealership. Everyone is personable and friendly. Great experience and great selection.

Bought my first car. I knew it was obvious that I was nervous, and i showed it quite well. I said I didnt know exactly what I was doing, and multiple people helped me every step of the way. I was not pushed to do anything, and I practically didnt even have to haggle. I do know they got me the best price they could get for me. I felt like I was family when I was there, maybe because of what seemed almost like a family discount with what I paid for the car. My family even said i practically stole the car for how new and great condition it was, and had only 20k miles. The lot had a decent amount of makes and models, all in amazing shape. My family only bought from carmax, but I think I found myself loving this place. Also, huge thanks to Tommie Krysa. He was the one who wished me a happy birthday, and gave me the best gift I could ask for, a great price on an amazing car!

Just a oil change, but the service is always very good.

They were really great when I bought my car and I was extremely pleased. HOWEVER theres nothing like finding out you bought a car at top value that had been in an accident and they lied to your face when you specifically asked if that had happened. The techs dont know how to find a problem either. Ill spend the extra money at Greigers where I know I wont get screwed.

Good people to deal with and they answer questions and dont feel like they are holding back on information

Alot to look at here..Reasonable prices!!I did buy my truck here...My sales guy was great...Not fond of the finance guy at all..I had to walk out several times because he was annoying me.. I dont think he was expecting me to have done my homework first.. Caught him in a couple of lies..O well...I got my truck and got it reasonable!!

I received a recall notice for my vehicle and began calling bi weekly to schedule an appointment while waiting for the part. It has now been over a year, and a total of 3 notices for the same recall. They claim they cant get the part, but when I call corporate, parts are in supply ,and thay suggested trying another dealership. Recommend NEVER buying from them!

Bought a certified Jeep and within a month battery died stranding my wife in the brutal cold, tires need to be replaced, transmission not working and brakes grinding by time of the first oil change. Trusted them to provide a dependable vehicle and very poor experience going with a local dealer.

I work for OReilly auto parts. Needed a part for a commercial account. Granted we couldnt find it, these parts guys did what they could to try and find something. Really great crew in thier parts department.

Passenger airbag recall S43 I need an appointment - Connors - we do not know when we’re getting any in so you’re on a waiting list - OK Great Would you like a phone number to call me when they arrive?

Inquired about a 2008 GS350 and wanted to get a Carfax on it only to be told by Tommie that they do autochecks because they are free and I cant get a Carfax. So instead of paying $20 for a Carfax for a customer, they lost a $10k sale. Then the guy called me Ramon. What careless people. Dont shop there at all!!

Nice staff .. But 3 grand to fix ... Yikes!

Had a great experience buying a used car for my son.

Duane worked with me. He was up front about everything. Drove my new Jeep Cherokee Latitude off the showroom floor.

Oil change this time. Good service always

I would highly recommend them. Honest people!

A little over priced, but that is common with dealership repairs. Dont expect for a fast appointment but there quality of work is gpod.

The service department was very helpful and friendly.

Stood there awhile looking around, Was passed up by salespeople, I even asked a guy for help, he never came back, since I wasn’t dressed like I had $......I wasn’t important, They lost out on all my future company business. Never judge a book by its cover

Great service

Better than Griegers

People who really knows there stuff always get my parts from them

Very nice and helpful people in the service Dept.

Great people to get a deal done.

Do NOT bring any vehicle there to be serviced. The service manager admitted he is not an expert and does not know mechanics. They messed up my repairs and the cost was extremely over priced.Go anywhere else!!!!!!!!

Couldnt get past 1st impression on phone with salesman ...Ill go somewhere else ..

Great place to get work done

Good service 👍

Friendly and informative....

Stan is very helpful!

Great place to buy a vehicle

Excellent like always!

They had what I needed

Great Service.

Nice people