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Goodwill Retail Store of Chesterfield Forum Center
11 Forum Shopping Center, Chesterfield, MO 63017, United States
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Ni
Review №1

Nice, lots of nice clothes, shoes, purses, etc. Staff is helpful and available. Store is always clean and checkout never takes too long.

Ja
Review №2

If I could give 0 I would. The workers were extremely unprofessional and rude. I have a severe disability Ive had since birth and standing still for too long causes intense pain almost unbearable and it makes me nauseous and faint at¹ times so my mask wasnt covering my nose so this associate hurries over to reprimand me for mask instead of asking if Im OK. So I try explain about my disability and my episodes and why my mask was down and she just shrugged her shoulders and said oh well. Im thinking you cant be serious? Another worker walked out in front of me twice while putting shirts on rack like I wasnt even there making me stop walking both times so he could walk through. Then a worker asked me to love cart so her friend could get to her register but when i was leaving I had to ask several times for her to move both ignoring me. I swear I nor my family will ever come into this store again. Bullys!! In response to yours......I did have on a mask and hadnt removed it at all. It had just slid a little off my nose and it wasnt a manager just a worker the manager was kind.

Ch
Review №3

They had a lot of selection and I was able to find a pair of dress sandals in my size for only $2.

Je
Review №4

Great selection in a nice sized store. I wish they sorted clothing by size, but they explained that they would have to raise prices if they started doing that. The store is clean and organized.

t
Review №5

Generally what you expect. My only complaint is that there was a large piece of furniture and they wouldn’t let me pay for it and come back with my van down the street.

El
Review №6

I thought I had lost my wedding ring in the donations box on July 3rd. The employees and manager were so understanding and helpful looking for it. They seemed like they were genuinely concerned and would be on the lookout. Luckily I was able to find it. But the employees of this store deserve recognition for their customer service. I cant remeber everyones names, but I believe one of the cahsiers name was sukie.

je
Review №7

I havent been in a while. But last time I went they had a nice selection of furniture. They have a lot of random stuff. Very big store.

Jo
Review №8

The inventory turns fast. I go there most Sundays and find something great. Update, the price for items has gone up. Not many deals. They rearranged the store and I think they are under New Management.

Sc
Review №9

Very clean store mostly clothes

Br
Review №10

Good selection of clothes, furniture and toys. I have found good exercise and medical equipment there too. (I left the exercise equipment for you...) The donated items are usually in very good condition at this location. The clothes have a pretty good variety of styles and sizes for men, women, and children.

Aa
Review №11

Probably my least favorite goodwill in the greater area. Over priced items, and sub par service. Lines are always slow and sometimes can take up to 20 Minutes. Now the actual drop off area is always quick and friendly, just the store itself needs work. Id recommend the Goodwill off Manchester personally, they have much more variety and better prices.

Jo
Review №12

We do all of our drop offs here. Not crazy about hauling the stuff up the stairs. The store is always well organized and has a good amount of toys. Not a lot of furniture here. Seems like a smaller store in comparison to others around town.

Do
Review №13

Good prices. Nice variety of items to buy. Friendly staff.

Pa
Review №14

Love going to various locations to find treasures. This is one of the best.

Ja
Review №15

Its pretty awesome for a few reasons:1. Very Organized2. Lots of options!3. Cheap4. The clothes are actually CUTE!

Sa
Review №16

Found a lot of stylish clothes without stains or rips, and they’re super fast at bringing out fresh stuff. I was browsing for a hour and they brought at least 4 new racks out. The vintage pieces are nice, but they also have a LOT of brand new clothes with the original tags still on!!! They even had new candles from target for only $1The new management has really improved this store, especially with how organized it is now. I can finally see what’s in showcase windows LOL and im not running into random racks anymoreHint: look for the tag colors that are on sale, i got new american eagle jeans for $2 😍

Ke
Review №17

Bunch of good stuff here, lots still brand new, but the staff leave something to be desired. Takes WAY too long to check out, but if youre patient, you can find some great deals.

Ro
Review №18

Came across a box of unpriced toys, went up to pay for it, they then took it in the back and priced it high after making me wait 25 minutes. It’s a real shame, they are taxing donated items and charging a premium. The lone star is for Suky, she is awesome.

ch
Review №19

Most of the staff is nice but there are a few that dont take any pride at all in the work or customer service. There is also one manager who needs retrained. Also be prepared for sticker shock although they do get it right sometimes.

Co
Review №20

This is by far my favorite goodwill! They have really friendly staff and the turn over of items is incredibly fast. Lost of furniture and items as opposed to being overwhelmed with clothes.

Kr
Review №21

Sometimes I find good items, but this store is the worst at organizing. All the kids clothes boys and girls are lumped together. Theirs no distinction between gender nor size. And I found rips and holes in items as well.

Ca
Review №22

Horrible customer service I was helped by the name of Suky and was racially profiled. It was the most horrible experience I ever had at a goodwill. My mom brought me to this one so we can do alittle rummage shopping but it turned sour very quick. I was leaving getting ready to check out and the cashier Suky was ver rude and she seemed like she just didn’t want to help us. She rung my moms iteams first and my mom mom bout like 80 dollars worth of clothing but when she asked the lady did she have a bag she said no. Ok that was strange then my mom spotted some bags and the cashier chuckled and said oh yea these have been donated and threw the bags at my mom. Oh my god I never saw such a thing. Then she turned Awy and started talking to a coworker about her daughters baby shower. I thought that’s very rude of her. Once it was my turn she huffed and puffed and said are you done I’m very busy. I was so shocked I couldn’t believe this was real. So I asked for corporate number she didn’t give it to me so I asked for a manager. That didn’t really help but I hope this does. Stay away if you can. Not a friendly place at all.

De
Review №23

Great place to browse. You never know what you will find.

Je
Review №24

I always love a good bargain, sometimes you can catch name brand clothes for 1/4 of the price.

La
Review №25

Every time I come to this store, a sales rep that claims to be a store manager Curtis is very rude to customers, always has a negative attitude towards customers. I cant recall how many times this individual has used profanity in front of customers. One day he was making fun of a customer in the store. I wish that Goodwill will hire people who actually care about their customers and not hire those who dont.

mi
Review №26

Even by the the standards of a thrift shop this store is poorly run. It is not very clean not very organized and has a very poor selection. There are many much better choices in thrift stores.

Ja
Review №27

Small store but a great selection of high quality items. Staff was friendly and helpful.

A'
Review №28

This GW store gets my vote of one of the Best! And theyre also HIRING😉

Au
Review №29

My sis and i found nice clothes, got like 20 pieces for $60~, we are very happy 😃

ke
Review №30

You can never go wrong at a goodwill, you just have to really look around

Ja
Review №31

Small store but there are still good deals to be found if you look.

Ol
Review №32

Prices are too high and all branded are marked way too high. A very used, dirty, full of snags etcc will be price $70 really for a used bag. Ill just go to outlet and buy new one. A used jeans when i say used its really used a lot of times, with a rivet replacent plastic one will be sold for $30. They change price every week and lower it to $25 then $20 because no one is buying it. A shaping wear that you cannot wear because of large hole defect will be price more than the clearance price. Management of this store needs to check who price their item. No wonder stocks are too much on these store.

An
Review №33

Ive had both good and bad experiences here. Most of the time the staff has been very friendly. Whether or not I find a treasure is hit or miss, of course. It all depends on what has been donated and put out on the day you visit.

Ca
Review №34

This location is temporarily closed until the end of December, possibly early January.

Br
Review №35

This one had some good stuff when I went in.

Ch
Review №36

Love this place and the people who work here are always super sweet

Kr
Review №37

A little dirty and cluttered, but a great place nonetheless - fairly organized and very nice cashiers!

Sc
Review №38

Good place to find great bargains and nice things

Mi
Review №39

Most of the staff seem like they dont want to be at work. No greeting when u enter the store. No one acknowledge you until check out. Ive been to this store several times. Everytime i use my debit card im ask e d for my id. A fee weeks ago a customer used her debit card and was not asked for id. When i checked out the cashier needed to see my id. I told her she didnt ask for hers she replied she come in here often, i know her. What?!?! Favoritism toward customers. Smh wow! I probably would never shop here again.

Le
Review №40

Getting a little better because they have a bunch of new employees who actually wait on customers. Also some of the prices were a bit more reasonable.

Mr
Review №41

Awesome best stocked and variety frindly staff.

da
Review №42

One of the best Goodwills in St Louis for great deals

P
Review №43

Located in a upper class neighborhood. Lots of good stuff

AN
Review №44

What a wonderful place to shop at

St
Review №45

The store manager is very rude and very unprofessional. She comes to work with numerous facial piercings and tattoos and long finger nails and smelled poorly. Very dirty appearance that is is also very disturbing. I had to return an item and she got an attitude with me when she came out from the back. I will NEVER shop at this Goodwill store.

An
Review №46

You can find quality merchandise for a great price

Me
Review №47

Really clean and pretty organized for a good will.

De
Review №48

Ok selection but half the items didnt have prices and they wouldnt sell them to you because they need to be reprocessed. Saw some items prices higher than retail and also overheard an employee telling another that an item was only worth $5 but she was being made to tag it at $25. Im not coming back to this location again.

Ma
Review №49

Goodwill is a for-profit organization please consider donating to the st. Vincent de Paul society which is a non-for-profit organization that helps our community

An
Review №50

It has a good selection of items but not well organized.

Me
Review №51

I been donating to this goodwill for years today I went and I had a big bag so the guys said I will help u I told him these 3 bags are for u but dont touch this one from gnc but he took it any way I got home it wasnt there so went back but they couldnt that one bag they found my other bags and the manager said they can not do anything thats bag had 180.00$ worth of things in there I will never going to donate there if u do be very careful these people are not honest

He
Review №52

You all need to check your store hours on the web. It says you open at 12:00 am and close at 11:59pm

al
Review №53

Love this place.Gently use and new items .

su
Review №54

Nice place to buy reusable things in cheap

lu
Review №55

They always have plenty. Its just difficult to sort through

Ce
Review №56

People are nice. Store a bit untidy and unkept.

Ka
Review №57

I love the bargain deals at goodwill.

Da
Review №58

Not the cleanest Goodwill, but it rarely disappoints with a good find in one of the departments. The staff is kind and friendly as well.

Je
Review №59

We went to savers and left empty handed. Went here and picked up Levis 3 tops and a windbreaker.

an
Review №60

Very expensive stuff for being used and they get the stuff for free

Au
Review №61

I drop by at least once a week. You never know what you might find.

Ro
Review №62

Honestly the most lackluster Goodwill I think Ive ever been in. A desert of little interest, truly mostly full of actual detritus of no interest.

Lo
Review №63

Fun place to dig for finds

SA
Review №64

They rotate the items very frequently so you find new items quite often

Em
Review №65

Its Goodwill, dude. Used clothes and goods to help those that need help.

da
Review №66

Good for a goodwill store.

Sc
Review №67

Weird great stuff

Al
Review №68

Very nice and great value

Cr
Review №69

Meh. We hardly ever find anything at this location.

Am
Review №70

I love finding treasures.

Br
Review №71

Got stuck here in a rainstorm and never got to go inside actually but the window shopping was looking promising from the car.

Jo
Review №72

Probably the worst Goodwill Ive ever been to in Stl. The store is filthy and the employees dont care about anything other than their cell phones.

Sh
Review №73

Best of Goodwills!

Me
Review №74

Great customer service

D
Review №75

Decent Goodwill store.

Ki
Review №76

Very nice

Co
Review №77

A lot of new stuff!

Da
Review №78

Good deals

Ly
Review №79

Good bargains

Do
Review №80

Lots of stuff, and high turnover

Pa
Review №81

Friendly staff.

Ma
Review №82

Junk store

La
Review №83

Large store.

Pa
Review №84

Decent Goodwill

An
Review №85

Lots of finds

Ge
Review №86

Pricey

Ju
Review №87

Small selection

Jo
Review №88

I like very much

El
Review №89

A great place to shop?

Gu
Review №90

The most

Information
37 Photos
90 Comments
3.7 Rating
  • Address:11 Forum Shopping Center, Chesterfield, MO 63017, United States
  • Site:http://mersgoodwill.org/
  • Phone:+1 314-576-1800
Categories
  • Thrift store
  • Charity
  • Non-profit organization
  • Temp agency
  • Used clothing store
  • Used furniture store
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–6pm
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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