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Bess Agency & Associates Inc American Family Insurance
14332 S Outer Forty Rd, Chesterfield, MO 63017, United States
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Ga
Review №1

I have been a long-time insured with American Family. Natalie Bess recently did a review of our homeowners, personal auto, and umbrella liability policies with me on a Zoom call. I found her to be very knowledgeable about our exposures and our policies. She also showed me how we could save considerable money by upgrading our alarm system and increasing our deductibles. She and her staff have always been very responsive to our needs. She is a true insurance professional!

Ci
Review №2

I have been a customer with Bess for many years! I can’t see it any other way, they are very prompt and professional. Natalie goes above and beyond for my family!She gave even worked from home to make sure I get the best! I appreciate that & I never plan on leaving!

Ro
Review №3

Natalie and her team are great to work with! They always answer any questions we have and we trust her with our insurance needs. Natalie is a professional and I would recommend calling her today for your insurance needs!

Ka
Review №4

Such a great staff and the owner is fantastic. They are always willing to help no matter what the situation is. Highly recommend to anyone!

Me
Review №5

Natalie and her entire team really know the insurance business and care about their customers! They are an agency that values quality service and giving back to the community. Keep up the great work Bess Agency and Associates! 👏🏻 👏🏻

Mo
Review №6

Bess insurance agency and associates is so helpful when it comes to your insurance needs! The staff is super friendly and are willing to help you through any questions or problems that may arise!

Am
Review №7

Couldnt be more pleased with Natalie and Katies detailed work to shop prices for our home and investment properties!

Er
Review №8

Natalie is such a knowledgeable agent! She also cares about her policy holders so much. Her staff is very friendly too.

Wi
Review №9

I decided to consolidate my insurance products last year and went shopping. I wound up with the Natalie Bess American Family Agency because of the product offerings and coverage, the premium prices and the people in the Agency. Natalie and Katie have been very responsive and professional in handling my questions. I just renewed all my policies for another year.

Bo
Review №10

Best insurance agency Ive ever dealt with

Ka
Review №11

I recently moved my insurance to the Natalie Bess agency. The prices were much better than what I was paying before. The service is what ultimately made my decision to switch agencies. She was so professional, and really cared about my needs. She asked me questions that matter to my life and coverage needs. She got the quotes to me so quickly, she offered me discounts and helped me make the best decisions for my family. I felt so at home working with her and trusted her through the entire process. It is so nice to know that I have someone so dedicated and helpful that I can trust protect me and my family.

Ka
Review №12

Natalie helped me in selecting a life insurance policy and made it so easy to understand. The process was so simple. I don’t know why I kept putting it off! I sleep better at night knowing I’m protected and that I’m in good hands. She is so knowledgeable and really cares about helping you. Be sure to give her a call!

Jy
Review №13

Great staff ! They take care of you like you’re family!

Za
Review №14

Insurance is tricky to understand some times, Natalie and her staff take the time to review your coverage and explain everything. Everyone I have spoken to has the customer’s best interest in mind. Trust Natalie with your most important assets. Did I forget to mentions she runs for St. Jude? She is helping stop the fight against childhood cancer. Now can you say that about your current insurance agent? I didn’t think so…

Am
Review №15

Best staff! Super friendly and knowledgeable!

La
Review №16

Natalie and her team made the insurance process very simple for me. Not only was Natalie able to ensure I had the most competitive rates and the best policy for my needs, but her level of customer service and insurance knowledge is incredible. I fully trust Natalie and her team with my insurance needs and know that others will too!

Br
Review №17

My wife and I recently moved all of our insurance business to Natalie Bess Insurance Agency. The transition was seamless as Natalie truly took the time to take care of every aspect for us. We had just purchased our first home and Natalie answered every question we could think up. On top of that, we had a total loss on our car which was traumatic but I never felt left in the dark on the insurance front. Natalie stayed in contact throughout the process and provided much needed advice. We are so grateful to have switch to American Family and Natalie Bess Insurance Agency. We truly have a partner for life.

Te
Review №18

Such a nice and professional office staff.

Ma
Review №19

Great office staff and exceptional owner!

W.
Review №20

Natalie and her staff do a fantastic job! Natalie is so easy to work with and truly cares for her clients. I have nothing but great things to say about the service Ive received and my time working with Bess Insurance Agency.

Pa
Review №21

The office staff is incredible!

Na
Review №22

Natalie is professional and prepared! She was able to lower our insurance rates considerably with side by side comparisons of our current rates to her rates with American Family. It has been great working with Natalie and her staff thus far!

Ri
Review №23

Natalie and her staff are great!

Er
Review №24

Really dropped the ball on my boat policy . explain that I wanted full coverage she gives me liability and said that I needed a survey to get full coverage when a simple letter from the owner of my Marina would have been sufficient her lack of Investigation cost me thousands highly recommend if you want somebody who knows what theyre doing do not go here

Jo
Review №25

Natalie made the insurance buying experience very easy and was able to get me great rates on my home and new car. The customer service is amazing and that is why I will be staying with her company.

La
Review №26

Amazing, helpful staff!

Ja
Review №27

Very thorough and was able to dig in and understand our current policies and get the job done to save us some money! In it for the long haul with Nat!

La
Review №28

The Natalie Bess Insurance Agency provides not only great insurance coverage but exceptional customer service as well! Be sure to give her a call if youre ever in need of a quote.

Jo
Review №29

Great staff!

An
Review №30

Natalie and Lauren are great to work with! Awesome from start to finish!

Mi
Review №31

Awesome, friendly staff!!!

Information
14 Photos
31 Comments
4.9 Rating
  • Address:14332 S Outer Forty Rd, Chesterfield, MO 63017, United States
  • Site:https://agent.amfam.com/Natalie-Bess/
  • Phone:+1 314-275-8500
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
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