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Chesterfield Service
245 Chesterfield Industrial Blvd, Chesterfield, MO 63005, United States
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Ja
Review №1

They worked on our dishwasher. After being here for less than 5 minutes he knew what was wrong. He did not hesitate in getting to work. Also checked on the plumbing associated with the dishwasher and recommended that it needed service. To prevent any further issues. This company is terrific to work with. Have used them for several years with our Heating and Cooling needs. Evan was courteous and professional. 5 Stars.

Ri
Review №2

Outstanding customer service from this Company!The service techs, Mike and James, were very professional. They took the time to answer questions an concerns,and were very thorough and did not make a mess.Plumbing work is not cheap, however this is one area of home maintenance, where Ive found you get what you pay for. Rick

Ki
Review №3

Evan was outstanding. He was courteous, very competent, and went the extra mile. He explained everything concisely, even looked at an additional appliance that needs repair. I’d refer this company and will certainly use them for all my appliance repair needs.

Ca
Review №4

Chesterfield Appliance has been so helpful, knowledgeable and friendly. They fixed our refrigerator and are always friendly and on time. Even came by to check on a rattle complaint by us at no charge.

Ji
Review №5

Sean was very friendly and helpful. He explained every step of the process. He was very knowledgeable and did the repair efficiently. Ended up buying a maintenance package as it was a good value for the money and Sean didn’t do a hard sell. Glad to have Chesterfield Service to call on.

To
Review №6

I called at 830 am about a leaking dishwasher, water was still running in so they got someone out immediately thankfully! A part needed to be ordered, but the initial visit was over by 10am. Very helpful and very reasonable price! I used them 10 years ago for the same dishwasher, both times theyve been fantastic. I definitely recommend them.

Tr
Review №7

We called Chesterfield service to look at and hopefully repair our refrigerator. They came out the next business day, assessed the situation, ordered the part, and kept us in the loop on the part delivery. It took less than a week for the part to come in and they promptly set up an appointment to repair. It took less than 40 minutes to install and make sure it was fixed. Leighton did an excellent job, communicated with us every step, and cleaned up after. We will be using Chesterfield service again.

Co
Review №8

What an amazing experience! Evan did an excellent job of reviewing and diagnosing why my dryer stopped heating! He did a thorough cleaning of the internal parts and recommended some upcoming things to watch for. Id use Chesterfield Service again and would ask for Evan to come back!

su
Review №9

He did an excellent job, was able to troubleshoot and replace my garbage disposal very quickly. Very professional. 5 stars!

Su
Review №10

My LG washer was having difficulties. The technician, Kordero, was a delightful young man who arrived promptly and diagnosed the problem quickly. Very pleased with the service

To
Review №11

Service Tech. was efficient and diagnosed the problem with my washer quickly. Gave me an estimate on the total repair. Unfortunately the repair was more than I want to invest in an 8 yr.old washer. I have used Chesterfield Service before and would totally recommend them.

Ca
Review №12

Kyle called to let us know he would be arriving in 20 minutes. Very pleased with what he took care of with our AC today. Very personable, neat and a dedicated employee. We’re glad he will be the man coming back to take care of items he deemed necessary today. No high pressure, just detailed what needs to be done!

Li
Review №13

Evan C was very friendly and professional. He’s retuning, next week, w/an additional needed (ordered) part, to complete the job. But, he went over and above, to leave us in really good shape, until then.We’re “new” to Chesterfield Service… and we definitely plan on using them, again.UPDATE: Evan C was back, today, to complete the job, w/the part that had to be ordered.We’re highly satisfied w/his knowledge, workmanship, and professionalism!

ba
Review №14

Kyle came out the same day we called. He was able to fix our AC, was polite and patient as he explained the intricacies of our (new to us) old homes heating and cooling system. Would highly recommend!

Ba
Review №15

Leighton arrived as scheduled and took the time to listen to my problems with my range and then test to see the cause. He confirmed my hunch and ordered the replacement part needed. He was pleasant, courteous, and professional. I hope the part comes in quickly so that he can finish the job.

La
Review №16

Evan repaired my dishwasher and educated me on how to operate it. He was so professional and knowledgeable. I will definitely use the services of this company again because of him. Thanks Evan

d
Review №17

Everything was great! Scheduling was fast and easy, Jared got the machine fixed and I couldn’t be happier!

Li
Review №18

Leighton performed a refrigerator repair. He was on time, professional, knowledgeable and friendly. He was able to obtain the part quickly and fit us back into the schedule the next day to finish the repair. They were very accommodating and the communication was excellent. I would definitely recommend!

Je
Review №19

Simply put, unless Chesterfield Service isn’t an authorized dealer for your brand of appliance, why would you call anyone else to service your appliances. They’re the most customer service oriented repair company that has been in our home with a most professional, thorough and friendly technician. While our repair wasn’t an emergency Chesterfield Service scheduled our repair appointment within a couple of days. While everyone dreads having to deal with an appliance not working correctly, my wife and I are much relieved we can contact a customer service friendly company that provides great thorough service with professional and friendly technicians. Incidentally, when checking with friends that have depended on Chesterfield Service for appliance repair we heard nothing but positive comments. Also, we learned today Chesterfield Service has expanded the service offering to include plumbing and electrical work.

wr
Review №20

My service technician Evan arrived on time and was personable and professional, but even though I told them my microwave had blown a fuse and the model number, he arrived without even a spare fuse in the truck. He had to go to Ace and get a 20A fuse to finish the diagnostic. Turned out that a bad door switch was what blew the fuse and I didnt expect them to have that in the truck, but a standard 20A fuse doesnt seem like too much to ask.

ju
Review №21

Repaired my washing machine. it was old but a great machine and I didntwant to buy a new one. So thankful for Kordero and Chesterfield Service!

Ma
Review №22

Chesterfield Services is highly rated and this is the first time I used the company. I found the office responsive and professional. A technician was dispatched the day after my call for dryer repair. The technician was professional, diligent and was an effective communicator. I was impressed and will use them again.

Ke
Review №23

Evan was awesome, he was very professional. He explained what he was doing and was very quick. This dude was balls out fantastic. If all their techs are like him, I wouldnt go anywhere else.

Pa
Review №24

Shaun did his usual 5-star job while working on our AC this past Friday. He arrived on time, worked quickly, and carefully explained everything that needed to be done. He always does an excellent job, as does everyone from Chesterfield Service that we have worked with over the years. If you need help with your HVAC, I highly recommend them.

Li
Review №25

Winston did a fantastic complete job. I would highly recommend Chesterfield Service and Weston

Zo
Review №26

Kordero was very professional and friendlyHe was very quick in repairing my clothes dryerI appreciate the quickness from the company

Cy
Review №27

Mike was so professional. Spent time explaining what he found and recommended only what needed to be done. We have had other companies here and they have taken their time while here when being charged by the hour, not explained what was needed but yet added unnecessary things and we sometimes felt lied too. Mike at Chesterfield was amazing and clearly explained everything leaving us feeling so much better. I would highly recommend Chesterfield Service. I know we will be using them for our recommended repairs.

Ja
Review №28

Evan was professional and troubleshot the issue quickly.UPDATE: Evan came back with the replacement part and installed it. The turnaround on the part was quick. They scheduled the install for the very next day, and communicated really well, so we never wondered where we stood. The service from these guys is impressive. Will use again and highly recommend.

Ca
Review №29

Sean Nickrent came out to my house and was extremely professional and polite. He was able to diagnose the problem quickly and gave me an estimate. Unfortunately we had to order parts and it will not be able to be repaired for a few days but at least we have the ball rolling on repairing the AC unit which conveniently went out in the middle of August... I’m hoping the parts are local and the repair can be done promptly. But I am extremely satisfied with Chesterfield Service and will use them in the future.

Pa
Review №30

Jason & Jarod came by to repair GE refrigerator- we couldn’t be more pleased with their service and support. They were patient while I described problem - then went quickly to work and solved it! Very pleased with their help and would highly recommend your services to people I know! Thank you!

Ca
Review №31

Repaired my broken stove top. Professional, courteous. I recommend for appliance repair.

Mi
Review №32

Excellent service arrived on time and provided great service. Jerry was very helpful and explained all the services and answered all my questions. Highly recommend using Chesterfield Service.

To
Review №33

Installed a new heating element in our clothes dryer. Did a great job!

St
Review №34

Jerry did fine work. No complaints

Pa
Review №35

We had our LG washing machine repaired. So far, it works perfectly. We really liked Evan and he is very knowledgeable and trustworthy.

Ja
Review №36

Jared Newman came here on a service call for an ailing wash machine. He determined the problem, gave us an estimate of cost & timing. Hes very professional, honest and forthright with his answers to my questions.The machine is 11 years old, so we opted to replace rather than repair. We will definitely call you again with any appliance need and recommend Jared to friends & family.

Ka
Review №37

Diagnosed problem with washing machine that wasn’t draining. Made a temporary adjustment that allowed me to use machine until they were able to get permanent part needed. They Ordered part and installed it. Prompt, efficient, courteous and reasonable. Recommend highly!

Mi
Review №38

Great company, and Justin was awesome! Fast but thorough. He used a multimeter to test various electrical parts on our refrigerator to determine the failure point. He knew how to troubleshoot a system correctly. Ordered the correct part needed, replaced it quickly and all is good again. Price was very reasonable. We could have paid a less if we looked around, but I doubt the service would have been as good or competent. Will use Chesterfield Service next time to make sure our repairs are always done right. 👍

Ji
Review №39

Bryan installed a new shower cartridge and faucet. He explained the repair work needed as well as the cost prior to beginning work. He was able to cover the parts under warranty from the manufacturer. The work was performed professionally and he willingly answered all our questions.

Ge
Review №40

Leighton was friendly and professional. He answered our questions and explained what we should expect for the balance of the repair process. Parts have been ordered. We will see what happens next. New part installed. Leighton went the extra step to insure the completeness of the repair. Once again Leighton explained what he had done to fix our oven/microwave. Professional and friendly throughout the process.

Ro
Review №41

Our washing machine overflowed, and they came out to diagnosed the issue and repaired all within 45-60 minutes. Tech (Evan) was awesome! Friendly and explained issue so I understood, and after approval took payment and left. The area was left cleaner than when he arrived. The person I spoke to when scheduling call was polite and helpful; they were able to schedule around our schedule. I would highly recommend Chesterfield Service to anyone that needs repairs done.

ch
Review №42

Very courteous. Work done quickly. I use chesterfield service for all my home maintenance

sa
Review №43

Sean was great! Super-friendly and didnt get annoyed when I watched and asked questions :) Suggested some minor repairs but didnt try to force-sell anything that wasnt absolutely necessary.Definitely recommend!

aj
Review №44

Kordero was excellent. Explained what everything meant, showing us everything. Very polite he ware booties, gloves and mask while he was in our home. Was vey neat put everything back where they belong. Kept looking and checking everything even when we thought it would be to pricey, to fix our dryer. Went above and beyond. We appreciate his service and would definitely recommend.

Ka
Review №45

Leighton, our technician, was able to quickly diagnose the issue with our ice maker. The part is on order at this time. Leighton was efficient, knowledgeable and courteous.

De
Review №46

The installation crew was on time and ready to install. Removal and installation was flawless. Kept me updated on the progress the entire time.Will recommend to my friends.

Kr
Review №47

Our technician Ian was extremely helpful, professional, and knowledgeable on the job. He suggested we sign up for a membership to prevent issues like the one we have in the future and it was all around just a great experience and I look forward to continuing working with Chesterfield Service in the future with my new membership.Via: The Shannon Family

yo
Review №48

Repaired refrigerator, very professional, highly recommended.

Sh
Review №49

Evan was friendly, very nice and figured out the issue with our dishwasher quickly. He also set up a future appointment for us for another, different service we needed. Thank you Evan!

Ma
Review №50

Jesse came by to look at my water heater. Had a pilot go out for the first time in 10 years. He was very knowledgeable and extremely friendly. He reviewed everything on the unit. Gave it a clean bill of health and chalked it up to the bad storm we just had. I would highly recommend Jesse for anything g plumbing related. So kind and very knowledgeable. I finally found my plumber!

Ja
Review №51

Replaced heating element and control board. Highly recommend. Leighton did a great job. Thank you for sending him on our repair of our Thermador double oven.

Na
Review №52

Excellent and timely service provided by Mr. Sean and Chesterfiled Service Team, he explained me all the options very well and suggested the quick resolution as well. He came on time and resolved the AC Blower issue. Will refer Chesterfield service and Mr. Sean and will work with them again in future. Job Well done!!!

ch
Review №53

Dishwasher repair - Evan is efficient and reliable

Su
Review №54

Leighton D came to repair our oven. He was prompt, courteous, professional and knowledgeable. We were impressed with the COVID precautions that Chesterfield Service employs, and also with their communication. We received a confirmation text the day before, and a text and call when Leighton was on his way. So far, we are very pleased. We await the second service call when the part we need arrives.

Bo
Review №55

Jarod from Chesterfield Service has faithfully and accurately repaired our appliances over many years. He is professional, friendly and skillful.We trust him fully. One on a million!

Gr
Review №56

Timely arrival, very polite and helpful, took time to show the problem and explain it in laymens terms, and timely completion. Overall EXCELLENT SERVICE!!!

Ma
Review №57

Very satisfied with the service for appliance repair provided by Jarod. He was professional..efficient..courteous..and helpful.

Mi
Review №58

Sean was on time, polite, and took me through every step of the process before each action. He answered all my questions and explained things in terms I could understand. By contrast, I was having internet installed at the same time and lets just say that seeing great customer service and horrible customer service next to each other, really made me appreciate Chesterfield Service!

Sh
Review №59

We contacted Chesterfield service about our A/C being out. We were then contacted by a technician and told that because it was raining, they would not be able to fix it until it had time to dry out to be able to properly assess the situation. We then contacted another company and they came out in a timely manner, in the rain, and fixed the problem quickly. I would not recommend this company. Very unprofessional.

Wi
Review №60

I called Chesterfield Service because they were listed as a preferred local service company for my basement dehumidifier. The technician, Ian, came out for a diagnostic visit on the dehumidifier. He was neat, friendly, and competent. After his testing he contacted the tech support team of the company who made the unit to confirm his diagnosis that the unit was unrepairable and also obtained the appropriate warranty information on the unit. Unfortunately it was out of warranty. He then gave me a couple of replacement recommendations and provided quotes. Overall very pleased with the service and will use them again.

Ca
Review №61

I was very pleased and impressed with the quality, professional character and timeliness of my service. Shaun did a great job

Jo
Review №62

I turned off my main water valve to replace water filters. Upon turning it back on it leaked. It was Sunday after church and needed immediate attention so committed to I pay the $279. Technician arrived, took an adjustable wrench out of his back pocket and tightened it. Took all of 10 seconds. He explained that this happens all the time because of calcium build up. I asked him why he didnt suggest this when he called and coordinated coming to my house. He had no answer.The invoice sent stated that he replaced the valve; not true.Will look for a different provider next time I need plumbing help.

Pa
Review №63

Very professional & thorough. Worked from 0800 to 3:00 pm. Very hard working individuals. Great service, arrived on time & answered all my questions.Look forward to my new furnace installation!Thanks so much Chesterfield Service & the excellent members of your team!!

Lo
Review №64

Repair Bosch dishwasher: On time, careful, respectful of premises, VERY thorough and explained the problem, the benefit of repairing vs replacing and the cost. Set expectations of repair and timeline. Evan is a very good representation of Chesterfield service. I like that they communicate by text alerts and one phone call when tech was 15 min away. He came inside the promised window and seemed very knowledgeable and prepared.

br
Review №65

Had leighton out to repair my refrigerator. He was very professional and had the job done in no time. Very happy with the service and the whole experience. They made it easy right from setting up the appointment. Rock star service.

Ro
Review №66

It took the tech about a minute to install the part and it was a $400+ charge! Simply outrageous! Well NEVER use you again!!!!

De
Review №67

I scheduled a cleaning of my dishwasher filter assembly.Evan arrived on time and brought all necessary equipment with him to do the job.My dishwasher had never been serviced before and had quite a lot of calcium build up. Evan quickly disassembled the washer in order to reach the filer and other related components.He worked in an efficient and clean manner and didn’t create any mess.I will use this company again.

Ro
Review №68

Chesterfield Service sent technician, Mike Hubbard to work on a plumbing issue in our kitchen sink. He arrived on time, and he was professional. He kept informed of what he was doing, and he explained the equipment he used in our house. The issue was not completely fixed, but he was able to not only have a referral for us, but to actually set an appointment for the issue to completely be solved. This kind of service is exceptional.

Ri
Review №69

Jeff came by to give us an estimate for a water recirculating pump. Very professional explaining exactly what he would do. We agreed to have one installed and he promised to send one of his best plumbers and checked when he was available while he was standing with me.

St
Review №70

Repaired and replaced broken water main. Excellent service by Jeff, and Brian and James who spent all day working the repair. From start to finish, nothing but professional. On time, and don’t let the name ‘Chesterfield’ fool you into thinking it will be more expensive…..their bid came in $5,000 less than the other company that tried to take advantage. I highly recommend Chesterfield Service!

Br
Review №71

Evan was great and very personable. Wasn’t the best of news but they were awesome.

Li
Review №72

I appreciate the communication, expertise, & reliability of Chesterfield Service. Evan worked quickly & efficiently. He knew right away what was wrong with our dishwasher, ordered the parts, then repaired it immediately when the parts came in.

Su
Review №73

Evan did an excellent job replacing the gasket in our Front loading washer. He’s very professional, knowledgeable and courteous. Thank you Evan!

li
Review №74

Great service! Was able to fit us in, determine the issue and schedule service quickly for our plumbing needs

Ke
Review №75

Jeff was friendly and very thorough on his service call, and I was pleased to see that he covered his shoes before he came in the house! I had a leak in both upstairs bathrooms that was coming through my kitchen ceiling. He was on the phone making arrangements for a company to come out the next day to remove the damaged ceiling so they could proceed with repairs, and I had a tentative estimate that same afternoon!

Gr
Review №76

Wonderful service! Very prompt and obvious knowledge of the dishwasher Evan was repairing! Clear on options! I will be using them in the future!

Ka
Review №77

Justin B was very punctual, friendly and knowledgeable. He will be replacing my leaking Kenmore ice maker and a track for my bottom freezer drawer. Right now, we are waiting for parts. I will write a complete review when this work is finished. So far, I am very pleased with Justin’s service.

Ma
Review №78

Jarod did a fantastic job with our dryer. Was professional and very knowledgeable. Explained everything and felt comfortable with everything recommended. And as luck would have it while I was talking to him he mentioned the other services Chesterfield Service provided and within a week I used their plumbing services. Great company to work with. 2 for 2 on great service experiences. Thanks Jarod!

La
Review №79

Very friendly and professional techs. They arrived even earlier than expected, which was great. And they got the job done quickly. 100% recommend.

Ka
Review №80

Chesterfield professionals really show the client they want to help and solve the problem or improve your home! Office staff and people that come to the home are really nice, knowledgeable and efficient! Most importantly they want the work, call back and promptly perform the service. Would have Brian back anytime. Thank you from Washington!

Ci
Review №81

Chesterfield Service is awesome! Professional & knowledgeable group of people. Huge thank you to Dusty & Leighton. Great job well done.

Ry
Review №82

Leighton D. was on time, professional, knowledgeable, and communicated well. He found the problem with quickly and taught me some maintenance and features with our refrigerator. I was very pleased with Leighton and our experience with Chesterfield Service.

Da
Review №83

First rate technician! Love Chesterfield Service… they’re the best in the business!

Ch
Review №84

Nobody likes having to call a plumber, but Chesterfield Service made it easy. My experience with these guys was positive from every touchpoint; I worked with various people from the office and always felt like someone had my back. I had to fix the stack and various vents on my house--the most unenjoyable aspect of home ownership. With Jesse and Jeff out in the field with me, to Josh and Liz in the office, everyone made this project happen as seamlessly as possible. Given the great customer service and experienced, friendly and knowledgeable guys doing the work, Id recommend them to anyone and plan to use other aspects of Chesterfield Services offerings.

Da
Review №85

Chesterfield Service was called at 10:48AM, and sent estimator out at 12:46 PM same day. Decided to install and they had installation completed by 3:00 PM. Excellent service, professional and courteous plumbers. They took great care to ensure no clean-up after install (used shoe covers, tarps, etc.). The office staff was always very courteous and responsive to questions and phone calls about services. And, they give a discount to veterans too! Great company and staff that are extremely responsive and timely in their efforts. Highly recommended!

St
Review №86

Jesse is one of the nicest guys!

Be
Review №87

We have had several issues with our ice maker and we have used Chesterfield Service for years. For this issue we have had the same person, Justin come out on all occasions. We like that we have had him each time so we are not starting over each time with a new person. He is always on time, professional and knows what he is doing.

An
Review №88

We needed our dryer repaired. Chesterfield Service has great customer service and Justin was professional and thorough. We even added on a service check on our refrigerator that was acting up.

Mi
Review №89

Unfortunately, the cost of materials to replace on our induction cooktop was prohibitive, however Leighton was very professional and explained the problem in a clear and understandable manner.

Pa
Review №90

Selected Chesterfield Service for general maintenance on my LG washer and dryer. Evan was courteous, timely, and knowledgeable. He was very honest and repaired a dryer vent hose instead of replacing it, saving me money but left me feeling that the repair was done properly.

Br
Review №91

Jeff and Mike were amazing. Water heaters went out Thursday before we were having family in over the weekend. Quickly diagnosed the problem, provided reasonable cost for replacement, and completed the work in just a few hours. Highly recommend for any of your needs. Also thanks to Nikki for getting me in the schedule so quickly. All of you were lifesavers.

RD
Review №92

Great experience with Sean. He is very courteous and extremely knowledgeable.

Ru
Review №93

I Have Been Using Chesterfield Service For Close To 20 Years and My Father Used Them For Years Before, They Have Always Been Professional and Honest. Our Technician Shaun Is Highly Qualified, Honest and Super Friendly. Hire Them, You Wont Be Sorry.

Ri
Review №94

He repaired our stove and it’s working like it is brand new. On time, knowledgeable and polite.Great job. Thanks

Pa
Review №95

We called because refrigerator quit working They were able to come next day. Repairman was very nice and knowledge. Had to order part.

Su
Review №96

I wonder how this company got so many positive reviews which made me call them to replace a water heater expansion tank. Beware, their service charge is crazy expensive.The technicians initially quoted me $390.00 for a tank and labor, and $90.00 for service fee. I already knew that the retail price of the tank costs only $40.00 and mentioned it to them. Then they immediately discounted to $260.00 for the tank and labor, and $90.00 for service fee. I felt $260.00 was still more expensive than expected but ok. However, they still charged the service call fee for diagnosis.I have not asked them to diagnose problems I had because I already knew I only needed my expansion tank to be replaced and called them by specifically asking replacement of expansion tank. Of course, they refused to give me estimate for this replacement over the phone. So, actually, the technicians did not need to diagnose anything. Nevertheless they have charged the service fee for diagnosis.So I have paid $350.00 in total which include the tank ($40.00 value in Home depot) and labor/service(?) ($310.00) for the replacement which took them only 10 min!I shouldve read the negative reviews before service call, most of which were regarding price.

Na
Review №97

Evan diagnosed and repaired our dishwasher. He was pleasant to work with and got the job done! The office staff were nice to speak with also.

De
Review №98

Leighton was prompt and accommodating. He moved the washer door to open to the other side even though he just finished installing the new locking mechanism. Really appreciated that.

Ma
Review №99

Kordero was responsive, polite, and professional. He did great work and was super accommodating as I had to work too.

Li
Review №100

I called Chesterfield Service regarding a washing machine problem. Justin B. came to my house and figured out the problem, made the repair and now my washing machine works great again. Justin was very professional, very polite, explained the problem and fixed the problem! Will call Chesterfield Service again for sure and will ask for Justin B.!

Information
34 Photos
100 Comments
4.9 Rating
  • Address:245 Chesterfield Industrial Blvd, Chesterfield, MO 63005, United States
  • Site:https://www.chesterfieldservice.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20Listing
  • Phone:+1 636-735-7813
Categories
  • Appliance repair service
  • Air conditioning contractor
  • Appliance parts supplier
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
  • Plumber
  • Pumping equipment and service
  • Refrigerator repair service
  • Washer & dryer repair service
Offerings
  • Repair services:Yes
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