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Built Right Home Solutions
615 W Johnson Ave Suite 202, Cheshire, CT 06410, United States
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Ja
Review №1

Awesome job. They were very quick to quote and get out to install the gutters. Highly recommend if you’re looking for gutter work or any other service they offer.

To
Review №2

We are MORE than satisfied with Built Right. Joe came out and quickly covered the damage on our roof and answered all my questions. He was a pleasure to work with. He is very knowledgeable and always answered my calls and text.From when the crew arrived till they left I was TOTALLY impressed with the Shawn and his brother Joe, and Rob. They have a very strong work ethic and need to do the job the right way.I am a perfectionist and Ill tell you I could not find any problems. The roof is perfect and they completely cleaned up after themselves. There is NOT one mark from any shingles on the house.In this day and age of companies doing jobs, and the workers they hire, you never know what you will get. Ill tell you, you WILL be pleased with this company and crew.I am extremely happy I used them. The roof is beautiful.Thank you very much Built Right and crew!

B
Review №3

Very quick to take your money and very slow to do the work. Left my property a complete disaster - nails and shingles everywhere (still finding them months later). A pallet of extra shingles sat in my driveway for 2 months, took forever to remove the dumpster. Now we have a leak and nobody will return our calls. Sadly, both of my neighbors also had terrible experiences. Find another contractor- there are plenty who understand decent customer service, work ethic and accountability.

an
Review №4

I had schedule an appointment for an estimate and thanks God they let me waiting 3 times ! Now reading the reviews I see that Im lucky because I save myself a lot of headaches. The people at the office are very polite but I think the reps should be fire for not showing up for appointments. If thats what they do for an estimate I can only imagine whats gonna happen with the actual work!

Do
Review №5

I worked with Edgar and he was fantastic. He was super helpful and explained everything very clearly. He worked with my insurance and was able to get full coverage from the damage. As my roof needed to be fixed over the winter it was hard to schedule as they need to work a above a certain temperature, but they were able to squeeze it in and get it done. They workers did an awesome and got the job done in a day and a half. They cleaned up after themselves and the new roof looks great!

Ry
Review №6

WARNING: Built Right will communicate with you until the second you sign a contract for work. Worst communication by a company I have dealt with in my entire life. Matt the representative in charge of communicating time-frames, schedules, etc., will disappear. YOU are now Matt. You will be in charge of calling the owner and the foreman almost daily. When the owner (Ryan) does happen to pick up the phone, he will let you know incorrect times when the workers are coming. You will move your schedule around to accommodate; then they will not show up. Over and over... and over again.After they finally put a new roof on, excessive damage was found by an inspection conducted by myself. Yes! You are now an inspector as well. It then took Matt aka myself, an ENTIRE MONTH to have them fix the damage. During this time you then become the foreman. You will be on the roof, in the attic, and monitoring the perimeter. Their only saving grace was one worker named Junior, he was the only person who explained anything to me and above all, he did FINALLY do a great job.If you sign on with Built Right, get ready to start 3 new jobs as a representative, inspector, and foreman.To continue with the truth, I will admit once they finally finished, the work was good. However, Built Right will be the pain in your temple every morning when you wake up.Godspeed to you all.

Ar
Review №7

We hired this company to help us navigate roof damage from a storm and roof replacement. They were amazing! From our initial consultation through the final walk through everything went smoothly. Clean up was perfect, you would never know they were there. The fact that they understand the process of working with the insurance company was a huge asset. We recommend Built Right Home Solutions to everyone.

Ma
Review №8

Theres nothing better than superior quality work. These guys are professional, on time, clean and neat, on budget, and they know what theyre doing. Our new door and storm door are perfect! Thank you for a job well done. Matt

Su
Review №9

We had a great experience with Built Right. I had initially contacted BBB to check on this company before contracting with them- since they came to the door offering their services and it all seemed too easy. They had a good record then and we are also completely satisfied.Built Right was patient with my questions & concerns and helpful from the beginning with referrals for Insurance liaison referrals to selecting the right products for our home.Scheduling was a potential challenge but with their personal attention & commitment - work was started even while we were on vacation. A bit of debris around the house was a concern with the fish pond & dogs but all was fine in the end.We were happy to give business to a local small business (and neighbor) and now have a new friend in the neighborhood. We have already recommended Built Right and our next door neighbors roof was repaired as well.No more leaks, back ups or missing shingles and not just beautifying the neighborhood, but maintaining our real estate values. Best of all, so far the insurance rates have not increased.Joe & Sue

PA
Review №10

I will give Built Right 5-star because they did a beautiful job our house.They are very professional and detail oriented professional customer service and the communication was good. I will recommend Built Right to anyone who wants to do home improvements.

Li
Review №11

Built Right Home Solutions did a great job with our horse barn roof! From start to finish, they were professional and meticulous. They took good care of cleaning up any nails so that our horses were not affected. Highly recommend!

Ha
Review №12

I must say Built Right Home Solutions, LLC has done a phenomenal job on our roof. Everyone was very professional and the shingle replacement was completed in a timely fashion. We were very happy with the clean up after the job was completed. I definitely would recommend Built Right Home Solutions, LLC to anyone. Thank you so much.Harry Geiger

Li
Review №13

This company did an outstanding job stripping two layers of roof shingles and installing a new roof. Joe managed the project from start to finish. Looking for a company to install a new roof is not easy as this was my first experience. Joe explained the project every step of the way and knew all the code requirements. I was so happy with the work I hired them to install windows and trim. Again, a super job!!!

Ci
Review №14

My home looks great. Everybody I interacted with through the repair of my home, were wonderful. All is, as what was promised. Very pleased. All were very pleasant to speak with, and were very professional.

jo
Review №15

We were impressed with their professionalism. When they explained their process of working with our insurance to get our roof covered, we were skeptical, especially as no other roofing company did! Built Right Handled every aspect and answered all our questions.The work was top notch. We will definitely recommend Built Right and use for future projects.Thank you!

Ba
Review №16

The company is excellent! They rebuilt my living room and bedroom. A bit later I needed some roof work done and I didn’t hesitate to call them right back for this work as well! Excellent work ! great men fantastic company!

bu
Review №17

Did a very good quality job in replacing roof and gutters. They finished on time and on budget at a very fair price, and the cleanup was very neat. I would recommend Built Right Home Solutions.

Pa
Review №18

He have a high complicated roof. The company did an excellent job with the roofing, and also installed 2 solar attic fans and replaced a large skylight window. Another crew replaced an ornate front door and panels and redid the rubber flooring and decking on a balcony. The workmen were careful with yard and shrubs. Special thanks to Joe, Shawn and Luis.

Pa
Review №19

I was very happy with the work that was done and with Joe Liptak in particular who noticed that the reason I needed a new roof was that shingles had blown off in a recent storm. As a result it was covered by my home owners insurance. The work was done neatly and I had no mess when I came home. There were some minor glitches in terms of communication as to when the project was to start but I would highly recommend this company

Sh
Review №20

The wait was worth it.Great job !Highly recomend them.Great roofers .They made me a little flower for my garden to match the trim .It totality touched my heart💕Thank you!

Jo
Review №21

This company is FANTASTIC to deal with. They came to my home and did my roof in ONE DAY!! Also they cleaned everything up, and it was like they were never there, except I had a gorgeous new roof on my house! I would highly recommend this company to everyone. If you dont use them then youll be missing out BIGTIME!!

Ed
Review №22

Came in at a great price,can do attitude finished up in a timely manner. This job was done two years ago why am I just getting the survey now? Wonder what happened to the dinner out if you referred a client. Referred a client they did the job;no dinner?

Ma
Review №23

My name is Marian Phan from Middletown, Connecticut. I am very pleased with the services Matt Dizney from Built Right Home Solutions provided to me for the replacement of my roof. Matt was very professional, knowledgeable, reliable, friendly and helpful. His services are outstanding. The new roof which Built Right Home Solutions has built for me is beautiful.I highly recommend Built Right Home Solutions for the roofing. Their workmanship is the best!!

Je
Review №24

We had storm damage and found the company Built Right Home Solutions online and set up an appointment with Edgar to come out and look at our Roof. It’s a free service too! He suggested this was a possible covered loss under our home owner’s policy. He worked diligently with our insurance and got the entire roof covered. (Saving me $30,000.00) They handled everything with our insurance company making my life that much easier. Edgar is very professional was always available to answer any questions I had. During the install we had another storm that blew the tarp off causing minor interior water damaged. (These things do happen under major renovations) Built Right was quick to respond and repaired any damaged leaving it better then in was. I highly recommend Edgar and the entire Built Right staff.

Jo
Review №25

I highly recommend Built Right Home Solution! I had a great experience with Matt. After a storm in February I noticed that there were roofing shingles/material in my yard. I saw that there something was missing from the roof and discolored. I found BUILT RIGHT HOME SOLUTIONS on the internet, called the company and quickly heard back from Matt D. Matt made an appointment around my schedule to look at the roof and to see if there was anything to be concerned about. Matt did a full assessment and actually got on the roof (I contacted other companies as well - no other roofing company did this which I found odd given you can barley see the damage from the ground, we have a 2 story colonial home). Matt explained what the damage was by showing me photos, the approximate age/condition of the roof and what can be done to fix it. At this time Matt told me he was a restoration expert and I had a possible coverable insurance claim. I never knew this was even possible given the fact my roof is fairly old and would need replacing in the next 3-10 years. I was skeptical to say the least but followed their advice and made the claim. Matt guided me through the process and was there when the insurance adjuster came out. To my amazement the insurance not only covered the claim but an entire roof replacement. Matt negotiated with the insurance to get proper settlement and took care of everything. He was very professional and knowledgeable and saved me thousands of dollars. Built Right installed a beautiful new roof a few weeks later, the crew was friendly and did a great job cleaning up after so much debris came off the roof. I couldn’t have asked for a better company or service. They did everything they said they were going to do. I highly recommend working with Matt and Built Right Home Solutions!

Do
Review №26

Built Right Solutions Is the most professional, capable, and confident contractor that I have ever done business with. Joe Liptac was there when ever I needed him. He followed through in a timely manner with every aspect of the job. The results were outstanding from quality, workmanship, to cleanup. They left no trace that they were ever here. Without question I would recommend Built Right Solutions to anyone regarding home restoration.Don ClarkHopeValley, RI.

Mi
Review №27

Terrible communication once you sign on for work. Had to constantly follow up with salesman and then owner to get timelines. Days to weeks to get resolution to issues. Had to follow up several time to get the dumpster removed. Some of the work was questionable and only given an explanation after questioned. Waiting almost a month for someone to fix an issue they caused. If they learned some customer service and communication skills they would be in a better place. The workers were solid but it takes twice as long as they send a two person crew. Would not recommend based on the headaches involved.

jo
Review №28

Put a deposit down Nov 2nd and was told that windows would be replaced before Thanksgiving and I have to keep texting down these people. They dont even have the decency to call and apologize for the delay. Mind you the window is broken in my 9 year olds room with cold air and now snow coming through. Had I been told from the beginning that there might be a delay I wouldve taken my business elsewhere. If i dont get these windows replaced this week I will be calling The BBB. Ridiculous!!!

Ro
Review №29

Easy process from begining to end with good communication. Very professional crew. I would recommend Built Right Home Solutions to friends and family.

pr
Review №30

Joe Liptak was an absolute dream to work with! I have never been as comfortable with a contractor as I was working with him. He is extremely knowledgeable, tells you all of your options, and follows through with his customers. We will definitely use Built Right again in the future!

Go
Review №31

WATCH OUT. These people get their leads from scammers (the ones with a foreign accent that call you daily). Kept getting calls from a spoofed telephone number about receiving home improvements. Finally, discussed the services and the caller was very secretive about the company (Home Improvements) he represented and where they were located. Finally, he gave me this companys name as the one that will do the work, even though they are over 125 miles away, or a three hour drive each way- as long as my credit is good and no claims on my insurance. Birds of a feather... came to mind and I did not book an appointment.

De
Review №32

Built Right Home Solutions - the name says it all...They provided guidance and professional workmanship. Our new roof not only looks absolutely beautiful, but I know that they took all the necessary steps to prepare the underlayment insuring that it will be in tack for years to come. I highly recommend this company for your construction needs!

Ed
Review №33

Great company. All work was done better than expected and in a timely fashion. Would def recommend.

Ro
Review №34

Joe Liptak worked with my mom and myself (me being out of state) to get a beautiful for put on my moms home. Kept me informed, did solid work, end product is great!

Ja
Review №35

We took advantage of Built Right’s $50 offer to inspect our 20+ year old roof. The timing was right and we were given plenty of choices on materials and favorable financing. Built Right’s crew was well-organized and hard workers, getting the entire removal, paper, and shingles done by 4 PM on Dec 7. It snowed on Dec 11 so very glad Built Right was true to their word. I can highly recommend them. Jim Roehm, North Kingstown, RI. 5-10-2019

Da
Review №36

I was very pleased with the guys at Built Right, from the initial knock on the door to personal contact with Matt to meeting Ryan for inspection to all the great guys who performed the hard work. Despite the bad weather for a couple days, they did a great job. It took longer than expected, but a great job done by all.

Ow
Review №37

I had a terrible experience with this company, I did my research before going with them I noticed they had good reviews but it seems like it was on the roof jobs and I hired them to do my siding. The job was done terrible I had to complain several times to fix there terrible workmanship and it seems like every time I turnaround something was done wrong way, if I could go back I would not have gone with this company. Customer beware do not use this company it seems like they do a good job on roofs or maybe its because you can see what they are you doing up there.

Sh
Review №38

Joe was great to work with. Explained thoroughly what he saw on the roof that could be causing the problem. Advised of the options available. Pricing was spot on to my thinking. Thanks Joe

Sc
Review №39

Great company with top knotch service and attention to details. Highly recommended

My
Review №40

Good pricing, professional, clean and courteous. I would definitely use them again.

ar
Review №41

These guys are pros all work on time and would recommend, thanks Joe

yv
Review №42

Great Company very good and fast work.

bo
Review №43

The day i got my estimate (though quite excessive) I felt they would do a good job. So we agreed to have the job done august 29th. On August 29th they didnt show up, so I called. I was told that a week earlier they had an issue with my credit card. He specifically asked for my atm (not regular credit card which I thought was odd but would rather pay cash anyway). So I call my bank and am told because it was more than $1000 i had to give permission to the bank. But after thinking about it, wasnt happy that they didnt contact me as soon as it happened so I cancelled the job. So that Saturday (Sept 2) I get a call saying I was getting charged for a delivery fee. I asked delivery of what. She said they had a picture of them delivering the materials to my house and they had to charge to pick it up. I told her that I never got a delivery of anything and actually other than when I called to ask why they hadnt showed up, I had not heard from them since original contact. The woman said it was delivered to 15(my street name) and I said I live at 154. The day the guy came to originally look at the roof he called and said he was at my house, i looked outside and he wasnt there. I asked what number he was at and he said 15....i said im at 154.So obviously they delivered the material to the wrong house. She called me on the 2nd ...today is the 8th and I just got a call pretty much accusing me of stealing the material. I did hire a new company and I gave them a check..they bought the material..and it was delivered the next morning. But I have a receipt.I do not like the tone of the guy that called me today. He even mentioned calling the police, which I really couldnt care less about. He asked for the new contractor I gave him the number, and they also said he sounds as if he were accusing me. But if I told you a week ago.that I never got the material..and that I dont live at 15 ...shouldnt they have checked before Now?. I really do not like the way I have been treated in this whole process. And then being accused basically of stealing FOR THEIR MISTAKE ... i would never use this company for anything ever again. And in the way the world is going right now, accusing a black man of stealing that didnt steal...not a good look for you or your company

fe
Review №44

These guys were prompt, and very professional.They delivered as promised, they removed the old roof and replaced it all in eight hours.

Li
Review №45

Worst company to do business with are liars dont give you what was on the proposal charge insurance for work never done definitely the worst experience I ever had with a contractor should be in jail for fraud. And finally threatened me to the point I had to call the police.

ma
Review №46

They should change their name to build wrongThey installed my gutter last year and it’s all wrongThis year when it’s raining water is going everywhere but the guttersTried to contact the sales man couple a time via phone and e mail never returned my callOf course they already got a lot of money from me and they moved on to screw the next customerStay away they do not stand behind their work and it s done wrong

Ma
Review №47

Bad service hired last year to install new gutters after work is done noticed thatWater is fallacious ng on the exterior and not in the guttersTried to call and left messages and no one returned my callStay away they do not stand behind their work

Mi
Review №48

TERRIBLE.

Information
82 Photos
48 Comments
4.2 Rating
  • Address:615 W Johnson Ave Suite 202, Cheshire, CT 06410, United States
  • Site:http://www.builtrighthomesolutions.com/
  • Phone:+1 401-330-0371
Categories
  • Roofing contractor
  • Fire damage restoration service
  • Water damage restoration service
  • Window installation service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:Closed
  • Sunday:9am–6pm
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