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Integrity Building and Restoration Services, LLC
1217 Cedar Mill Square, Chesapeake, VA 23320, United States
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Wi
Review №1

I asked Integrity to come by and provide an estimate of work required on my vinyl siding. The required work was not extensive and would probably be termed too small by some, but Aaron from Integrity was happy to help me understand my siding issues, gave me some ideas for repair, and provided a good estimate for future work if it was required. These days Im very keen on customer service, and this was really above the board. The title of the company is quite fitting. I will be very happy to contact Integrity for any future work we have done on this siding. Highly recommended.

Ma
Review №2

I had the siding repaired on my home. Integrity Building was extremely professional, affordable, and courteous. The process was very easy. Came by to give me a quote on Friday and the job was complete Monday morning. I would recommend this company to anyone for your housing repair needs.

He
Review №3

This company lives up to it’s name. I would not hesitate to recommend them to anyone. They were polite, professional and cleaned up after the job was finished. I was very pleased with their work!!

Te
Review №4

Aaron Knight from Integrity building came to my home on Nov 25th, to inspect and provide an estimate for aluminum siding repairs. He was professional, friendly, and clearly walked through the process of the work that would be required. I signed the contract, which required a 50% down payment which came to about $2200. Mr. Knight was not able to provide a start date at that time, but stated he would call me and let me know. Mr Knight believed the water damage was due to plumbing, so my husband had a plumber come out that evening. Ultimately it was determined the water damage was due to a leak we had in the roof. The water damage was extensive way beyond the 10x 10 area Mr. Knight proposed to fix for $4000+. Therefore we decided it was more economical to replace the entire side with vinyl siding, which would have cost the same amount $4000. I cancelled Integrity services within 24hours of signing the contract, stating the above. Mr. Knight indicated I could cancel but there would be a 25% cancellation fee which came out to $550. Integrity kept $550 for themselves after performing ZERO work on my house,. As I stated I cancelled within 24 hours of paying my deposit; also integrity had not provided a start date. Mr. Knight indicated the 25% cancellation fee is in the very small fine print. Even if it is, there is zero “ integrity “ or business ethics in taking a $550 payment, without performing any service. . I can understand if you had the supplies, and men ready to start the work and a start date...and then there was a cancellation. This clearly was not the case... Shame on you!! There is a name for someone or a business that takes something they did NOT work for, and it ain’t “ INTEGRITY”.

St
Review №5

I hired Integrity Building to remove and replace water damaged drywall in my garage. They arrived as scheduled and worked every day until the job was completed. They were very professional and I’m very happy with their work. I would definitely hire them again.

Je
Review №6

Timely, professional, quality work for a fair price...thank you, Aaron, for taking care of the requirements we needed in order to pass home inspection for our sale. Would highly recommend and definitely use again!

Br
Review №7

Ralph and Aaron respond promptly to my request for estimates needed whether it is for my real estate clients transaction purposes or for my own personal property needs. They are very thorough in assessing the job requirements and provide detailed professional estimates. You can count on their crew to come through for you! The Integrity shows in all that they do, not just in the name of the company! Highly recommend their services to all.

Ri
Review №8

An Awesome family business! They responded quickly and walked me thru the process. Chris came in and worked diligently to open up the areas and cleaned up immediately after the work was done. Excellent work! I would recommend this company to all family and friends. Top notch!

Te
Review №9

Integrity performed mold remediation in our condo. They did an excellent job in removing the damaged wall and ceiling panels, and they cleaned the area after they finished the job.Ralph and his team were pleasant to work with, and we felt they truly cared about us and our project. We hope to hire them again for work on our balcony.

Ca
Review №10

I am very thankful that Integrity Building and Restoration came to my home and completely took care of my water damage problem.They fully explained the steps to takeand completed the work beautifully . They were very professional and polite. They are very neat and clean. I would highly recommend them to everyone.

Ra
Review №11

After the recent storms, we noticed some moisture beneath two of the windows on our new house. We wanted to be proactive and have it checked out to prevent mold or further structural damages.After checking out their website, I decided to give Integrity Building a call, and Aaron promptly scheduled an appointment to assess our concerns within a few days.We discussed the concerns, possible courses of action, as well as the difficulty in assessing the exact cause of the water leak. He was very thorough with the estimate, explaining everything well, and was patient with us to make sure we understood.When we decided to move forward, we adjusted the estimate for just what we needed.Their work was thorough, they communicated with excellence through the whole process, and they followed-through on everything we discussed. They sealed off the space well, went the extra mile testing for water leaks, and cleaned up completely afterward.I felt that we were making the decisions and they were consulting us well with their expertise and knowledge, and he helped guide us to a solution that we were very pleased, comfortable, and happy with.Even though it was a small job, I know that we would trust Integrity Building with bigger projects after seeing the professional and reliable way they handled this one for us.

Ji
Review №12

Aaron and his Team professionally planned, coordinated, picked up the materials, and installed beautiful hard wood floors into hour home. But Aaron and his Team go way beyond a single project, he is a true family friend. My entire family uses Aaron and his Team for estimates, ideas, home improvement projects, and real estate restoration. Integrity Building and Restorations Services, LLC are true professionals, kind, courteous, and timely....my families first stop for all home improvement services.

Ca
Review №13

Integrity Building and Restoration Services was thorough in evaluating the mold problem we had in our garage and straightforward in making recommendations and giving options to resolve the problem. Mr. Knight and his staff were professional, kept us up to date on the progress of the job and completed the work in a timely manner. Integrity will be our first call when we need their expertise in the future.

Ra
Review №14

Excellent customer service quality control Aaron knight is one of the best Contractors in the business. We love you Aaron knight keep up the excellent job and working very hard every day

Ma
Review №15

Aaron and his team put hardwood floors in the great room, kitchen, and bathroom of our house. They were very professional and completed the project as promised. The floor looks fantastic, and we are always receiving compliments on it!

Bi
Review №16

This is a very professional organization. They removed drywall, remediated mold, and identified a water leak in my home in a timely manner. They also did an excellent job of cleaning up after completion of the job. I highly recommend them ....

C
Review №17

I have called on Aaron and his team for a variety of jobs in the past few years. Most recently I called upon them to repair wood flooring in my living room. They consistently provide master craftsmanship combined with prompt, reliable and courteous service!

De
Review №18

Integrity Building and Restoration responded quickly, professionally and courteously to us during water damage to our home. I highly recommend them!

To
Review №19

Integrity Building and Restoration lives up to its name. They are honest, hard working and skilled in every profesional trade needed to provide quality building and restoration work. We were very satisfied.

Ca
Review №20

A tree crashed onto our house and Integrity Building and Restoration restored our house beautifully. They handled the insurance claim for us making it much easier.

So
Review №21

Good at what they do! Fast, friendly and clean.

Bu
Review №22

Integrity Building is the place for all of your Home Building and Restoration needs. Aaron, Chris, and Caroline take care of all their customers with professionalism, courtesy, and most of all with Integrity.

Er
Review №23

They did some work on remodeling my kitchen. The results are to die for. I will use them again for my next project.

Th
Review №24

They did a terrible job on leveling our second floor laundry. Aaron quoted us $6200 for mold remediation, repair a load bearing beam the laundry room sits on (the laundryroom flooded out with the previous home owners and created a sag in the floor), cutting back a wall to the kitchen so our floor could open all the way. In the end Aaron foreman George ended up doing a crappy job and not completely leveling out the laundry room and it resulted it three reworks. Which still did not fix the issue. He also didnt cut the wall that our oversized fridge was next too. Aaron quoted us $1200 just for this one wall. He only cut back a few inches to this wall. This was more a want then a need so we just went with it. We save up for this repair. Im filing a a complaint with BBB and Im also writing a lengthy review in what happened. Be on the look out!

De
Review №25

With the utmost sincerity I can honestly attest that Integrity Building and Restoration Services, LLC reflects the principles its company name implies. As on a popular previous DIY network show, their supreme objective underscores the theme to always “make it right.” We could not be more pleased with the home improvements exacted on our property!Carefully prepared estimates of the scope of work were provided. Then signed contracts were secured before construction began assuring delineation, specifications and expectations of the individual projects.The craftsmen who worked here were friendly, courteous and supremely knowledgeable. They each displayed professionalism, consistently strong work ethics and attention to even the smallest details. There was never a moment’s hesitation in making sure that we were happy, satisfied customers. Believe me, this is not an easy task when both homeowners operate under perfectionist tendencies the likes of which Mr. Monk might even raise an eyebrow over. The fact of the matter was that we were so enthralled by the ongoing transformation of our front porch renovation, we were negotiating for additional projects before the initial contract was completed.Before installation of our new shutters, I had arranged for the front façade of our home to be pressure washed. Our project manager surveyed the aftermath of that process and declared the service substandard, proclaiming the siding an unsuitable palate for shutter installation. He was ready to do battle for me with that company and demand a refund on my behalf, but after a lot of debate on the subject, I convinced him to just let it go. However, we still needed a good pressure washing, so without a moment’s hesitation, my “personal advocate” whipped out his cell phone and was arranging for one of his contacts to assist us with a full home and deck pressure wash. A few days later this company literally blew my socks off with their performance. Arriving home following an appointment, the team leader informed me that they had even cleaned our deck furniture gratis in the process – Awesome! It’s impossible to overestimate the sense of security when your project manager takes you under his proverbial wing and gets the job done on your behalf.Although all of our renovations were focused on exterior projects, I would have relished the opportunity to welcome these people into my home, trusting them implicitly. We’re looking forward to our next interior journey with this company!Sincerely,Susie B. Slavinsky

Information
100 Photos
25 Comments
4.5 Rating
  • Address:1217 Cedar Mill Square, Chesapeake, VA 23320, United States
  • Site:http://www.integritybuildingandrestoration.com/
  • Phone:+1 757-630-6641
Categories
  • Water damage restoration service
  • Siding contractor
  • Roofing contractor
  • Window installation service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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