Dirty Rotten’ Scoundrels—Run Away as Fast as You Can!My husband and I met with Lou of ReCreation Camper Sales to discuss renovations of our 5-year old Class A Bounder RV, which serves as our primary residence. Timing was of the essence, since we had a 3-month trip planned for mid-August to see Maine and the fall leaves in New England, We were given a quote of $7,140 on May 2 to remove vinyl flooring, carpet, sofa & dinette, and convert the bed from queen to king. We paid a deposit of $3,570, and the work was scheduled to begin June 2 and be finished in mid-July.On June 21 we complained that no progress was being made, and Lou assured us there was sufficient time to finish the work before August. On July 3rd we again expressed concern about the lack of progress. On July 18 at his request, we had our new leather sofa delivered because he said he was ready for it. Throughout July we continued to express concern to Lou that no progress was being made, and he asked for our drop-dead date. We gave him the date of August 7, and he said he would meet it.On the last day of July, we visited the shop and saw that no work progress had been made in over two weeks, and our $4200 worth of materials was sitting on the warehouse floor.The only work done on the RV in two months’ time was the removal of the carpet, vinyl, sofa, and dinette. The floor was left sticky with glue that had not been removed, so you cannot walk in the RV. Our quote had included sealing the floor with enamel, and this could not be done without glue removal.This company touts its years of experience, but did not seem to know how to remove the glue remaining on the floor after the vinyl removal. After two months only two weeks’ work had been done. We were forced to cancel our entire vacation, get the RV back, pay for a mover to pick up our sofa, carpet, and vinyl tile and deliver to storage, and then arrange for another company to do the work. The new company told us that they have received other jobs pulled from ReCreation for the same reason.Notice his estimates say at the bottom that deposits are not refundable, and he will not be rushed to complete work, his way of getting around not completing a job in a reasonable time. Lou said he had not been able to work because of the heat, and his men wouldn’t do anything if he was not there because they feared doing work in a manner Lou might now like. We believe he will say anything to get work in the shop so he always has some work to do to keep his crew busy.We feel scammed by this company. Promises made were not kept. Because of his business dealings, we will suffer additional cost as well as the loss of use of our principal home for five months.Although we found some good but old reviews on some sites, which we relied upon, we later found terrible reviews on another, including one where he kept the RV a whole year. I’m going to post this one on many sites so no one has to suffer and be stressed as we have.

They were great to work with, very responsive to my requests. We ended up finding one in stock somewhere else. They were upfront and honest about the accessories and the cost. I would have waited for the right unit to come in but we had a birthday trip scheduled for my son so we needed it right away. Definitely not their fault.

Run, dont walk. After working on all of the figures on a amazing trailer, the price changed at the last minute. Basically, if you dont buy the warranty then you will pay more the the unit. Not allowed to do that in Virginia. Was told the cost of the second AC unit went up from the manufacturer and that too was a lie. There are plenty of dealerships to chose from, just make sure this isnt one of them.

Would give them minus 100 stars if I could. These folks have NO idea what they are doing and lied throughout the ONE YEAR they had our coach!!! Shame on me for tolerating this BS but Lou kept PROMISING me it would be finished. When it was finally finished, we drove it 500 miles to our new home and so many things went wrong with it that he said he had checked out prior to our departure!!! To include the roof leaking after he charged us over $2000 to reseal the roof and were told we would be good for 5-7 yrs with NO ISSUES!!! Save your money, time and aggrevation....DO NOT GO anywhere near these people. Go to a reputable business...trust me you will be better off. I sent them an email after all we experienced on the drive down and they did not even have the professionalism to respond. These folks are USELESS and so unprofessional its pathetic. Do not know how they even manage to keep their lights on. Shame on them!

One of the above reviews was a really good review, 5 stars, but the synopsis was an out of context quote commenting on a different dealer whose work had to be redone. ReCreations has an excellent reputation for good work,not cheap. Since most RVs are cheaply built, redoing them the right way is expensive and time consuming.

We had a different RV dealership install our Dish TV antenna on the roof of our RV. We had nothing but leaks in our NEW motorhome. Took it to ReCreations and they were perfect. Am planning on going back soon for some other work that needs to be done. Ive been screwed over by other local RV dealerships (Yorktown VA) that caused the leak and poor body work.