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Kathy Kretz - State Farm Insurance Agent
838 Old George Washington Hwy N Ste H, Chesapeake, VA 23323, United States
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Ro
Review №1

Kathy Kretz (State Farm) office has taken care of me and my family for well over 25 years! Her office is always super helpful and always super quick to contact you back via phone and/or email!Excellent customer service!

K
Review №2

Kathy Kretz, Sabrina and Wanda are the BEST!! My family and I gave been with State Farm for over 25 years and we are very pleased with our services and any questions that we may have via telephone or email, we receive a timely, clear and concise response that enables us to make informed decisions!Kathy, to you and your team, Well Done and thank you all for your Outstanding Customer Care Service, always!P.S. The yellow 78 Cadillac Seville owner 🙂

Sh
Review №3

Kathy, Wanda and Sabrina seem like family. My parents were clients of State Farm when Kathy started and her team have always been very professional and caring of their clients. Because of the caliber of service me and other members of my family have all our insurance needs through them. Corporate State Farm is lucky to have them.

Ph
Review №4

My family has been insured with Kathy Kretz since is was a little pup. They have always been professional, kind hearted and devoted to customer satisfaction. It is good to know that when you call for a question or concern you hang up knowing that youve had a pleasant conversation and a thorough understanding to the question youve asked. Thanks again Kathy and staff for your hard work and customer service!I remember riding along in the back seat of the yellow 78 Cadillac Seville !!! 😁

Ma
Review №5

Sabrina is the employee I speak with the most. She has helped me over the past 2 years throughout our move. Sabrina was always available and responded to my questions in a great timely manner. Sabrina is very knowledgeable in her job, always tries to help me find the best deal for my family, she is very professional, and responds to me very quickly. I would refer people to State Farm because of the reasons mentioned above. Sabrina is an asset to State Farm.

Ju
Review №6

We have used Kathy Kretz State Farm for three generations of our family. Kathy and Wanda Makensie have taken extraordinary care for fender benders thru serious accidents. State Farm is one of the few car insurances that use new parts only on repairs. You might have to pay a little extra on premiums but you will get more “bang for your buck” in personal care and new parts. You can’t go wrong with State Farm!

Br
Review №7

All of my experiences have been positive and very pleasant. I have never felt like just a number when working with Kathys team. Friendly, courteous, and most importantly, knowledgeable. No matter the situation, they always make sure my needs are met. Great team all the way round!

Jo
Review №8

Thanks to Kathy Kretz and she STAFF (WANDA) I have all my automobile insurance on five cars and also my boat and my 32 Ford Roadster golf cart been with State Farm for all of thirty some years and will never change would highly recommend Kathy Kretz and her staff thank you so much yall have a blessed day and be safe John Edelblute. P.S. BEST SERVICE AND PRICE!!!!!!!! 😃

To
Review №9

Been with Kathy and her crew of professionals for more than 30 years.Super knowledgeable and will go above and beyond to help.

Le
Review №10

I received excellent service and always friendly service. I’ve been dealing with State Farm for over 10 years. They always given me comparable prices and responsive service for my cars and homes. You can’t find better people and service.

Ti
Review №11

I have been a happy customer of Kathy Kretz - State Farm for over 30 years! Everyone has been very helpful, professional and responsive with any of my requests.

Br
Review №12

Excellent service that we have counted on over the past 30 years.Kathy Kretz and Wanda have been a wonderful help through the last 3 decades with our house, car and motorhome insurance needs. Thanks Kathy and Wanda for being so kind and helpful.

Sa
Review №13

Kathy, is awesome the entire staff is very helpful everyone l have ever spoken with has been to help me with all my questions. And l got an awesome deal by adding my car insurance with my renters INS. Definitely recommend State Farm. To anyone looking for good quality coverage at an affordable price.

Lo
Review №14

We moved here almost two years ago, the service we have received since, setting our policies up and then updating and changing policies with vehicles and our home have always been easy and thorough. Sabrina the office manager, has been my right hand man so to speak with all the changes and updates. Including getting things set up while we were still living in Maryland! She is always super quick to respond to email correspondence. It is a pleasure to work with this agent and her staff.

Ni
Review №15

Kathy and her team are always very helpful and informative. Ive never had such a great experience dealing with insurance. I highly recommend!

Me
Review №16

Way too overpriced for insurance. I have 2 vehicles insured here at statefarm and it cost over $200. Not to mention both of the vehicles are well over 10 years old. Never have I been in an accident either, go somewhere else for cheaper insurance this is not it.

ki
Review №17

They are on point. Very professional. Made sure my car was up to my satisfaction. Great follow-up. Sent authorization for repairs and rental immediately. Im very very happy with them.

Je
Review №18

I have been a client of Kathy Kretz ever since I started to drive (over 30 years ago). Since then Ive relied on her for not only auto insurance, but also rental, life, homeowners depending on what my needs were at the time. They are friendly, responsive, professional, and are always ready to help!! I highly recommend! Thank you Kathy, Wanda, and team!!

Ra
Review №19

I have been with Kathy and her team for a good while now, I have had two major accidents in my time with her and have always had prompt professional service. I always say you get what you pay for, yes you might get cheaper insurance but you will NOT get the service Kathy and her team provide.

Ti
Review №20

I have been a customer with Kathy Kretz and her staff for over 15 years. They are always helpful when things happen and so nice . The rates are affordable and they maximize our policies to fit my families needs. I appreciate all they have done for my family over the years and always just a phone call away. Thank you guys for everything.

Co
Review №21

I received excellent service from this office. The office that I was trying to call would not anwer and I called this office and they helped me get what I needecfor the job.

el
Review №22

Very smart and fast i wish i can give 6 stars

Re
Review №23

Kathy and her staff are great. Shes the agent my whole family has used for years for our auto insurance, and now also for my homeowners. Shes great--responsive, personable, helpful when I want to tweak my coverage for a better fit.

Sa
Review №24

I was calling about my homeowners insurance but ended up saving $100 a MONTH on my car insurance and saving over $500 a year on my homeowners!

Ri
Review №25

Awesome company. kathy is the greatest,!!

Ma
Review №26

This office has been extremely helpful with navigating moving states, buying a home, and bundling our car and home. They have answered all my questions in a timely manner. 5 stars!

Je
Review №27

I had the same State Farm agent since I was 16 old. That was 1980. He retired and his contacts were taken over by another agent. It was terrible. My wife had an incident with her car in a business parking lot where the side view mirror was essentially torn off the car. I reported it to my agent. He told me there were two deductibles for either vandalism or damage from another car. One was more $$ than the other. He decided since we did not know which it was we would be charged the higher. I thought that unfair and it was not acceptable. So I looked for a new agent and found Kathy (and Sabrina). Both are great and it brought back some normalcy I felt with the longtime agent.

Cr
Review №28

I have been with this same agency since my children were babies... My youngest are turning 18 soon... If i have a question they are always there to answer. When a stream of thunder storms came threw our area and lighting struck our home.... It took 3 day for a check to come in to replace all my devices that got fried. They have covered a number of cars and trucks for us over the years... Love this company and any time i can refer them to someone i do. When my father past away they sent me condolence cards... Holiday cards... And sometimes i even get a call just to make sure im happy... And they dont push things on you that u dont want... Love love love them. Give them a shot... Tell them crissy sent ya. No harm in just a conversation that can save u a butt load of money.

Sa
Review №29

Great Service! Got an auto policy that offered better coverage for less money. I was so pleased I had the review my parents coverage too. They made everything so easy.

Sa
Review №30

Always available to assist with the need or concerns.

th
Review №31

Thanks you helped a lotKeep up the good work

Jo
Review №32

Kathy and her staff are great. I never feel like I am putting anyone out when I call to ask numerous questions about our car, life, HOI or umbrella policies. My children also have their ins policies with Kathy. You cant ask for a better reference than your clients children coming to her for their insurance.

mi
Review №33

Kathy and her staff are fantastic! They take quick action on all requests and really do treat you like a good neighbor. A++++++ service -- no better agent!

Ow
Review №34

My wife and I have always received excellent service from Kathy Kretz and her staff. We would definitely recommend her to those looking for an insurance professional who has the expertise needed during these trying times!

Da
Review №35

Great sales n prices on home n car insurance. Affordable prices as well

Da
Review №36

I have known Kathy and her team for several years and can attest to their commitment to ensuring that their clients insurance and financial needs are consistently met. I also personally know that if a client files an insurance claim, they do whatever possible to make sure their experience is a positive one.

Be
Review №37

Sabrina was super helpful, efficient, informative, and knowledgeable. She made transferring our policies across states super easy and a delightful experience.

Da
Review №38

Great agency! Very friendly and responsive to your requests. Highly recommend.

Da
Review №39

Agent for life! Sure State Farm is great but it is Kathy Kretz that makes extra ordinary!

ST
Review №40

Kathy and her staff are always so friendly and helpful. She has been my only source of auto and home insurance for decades.

Le
Review №41

I have been a customer of Kathys for over 20 years. She and the office staff are awesome to work with. You cant go wrong with State Farm and the Kathy Kretz agency.

De
Review №42

She is the best insurance agent I have ever had. A friendly and knowledgeable staff. She is awesome!

M
Review №43

Prompt service and a dedication in assuring that the customer is happy with their product. Kathy Kretz has a great team and I would definitely recommend them for all of your insurance needs!

je
Review №44

After years of working with GEICO.i finally switched to Kathy kretz State Farm office..Ever since Ive been saving money.the staff is super friendly and motivated to find the best discounts possible.They insure my home,my SUV, motorcycle,my new truck and come in way lower than competitor quotes..Theres no doubt I should have been here all along. Thanks Kathy kretz office.

As
Review №45

Kathy is very knowledgeable and her staff is amazing...you couldnt ask for a better agent.

to
Review №46

Good service.

Ju
Review №47

This agency is so friendly and very helpful, and like the commercial states Kathy Kretz is there in time of need

KK
Review №48

Love Kathy, Wanda and Kim. What a team!!

Ma
Review №49

Kathy was my agent for several years when I lived in Virginia. My needs were met very professionally and I always felt like I had a friend in my corner.

Jo
Review №50

I dealt with Kathy For over 30 years. There is no one better!

Da
Review №51

The team at Kathy Kretz State Farm are awesome, quick response, on top of their game!

Da
Review №52

Kathy is very helpful with all of my insurance needs.

Jo
Review №53

Love this place

Information
5 Photos
53 Comments
4.9 Rating
  • Address:838 Old George Washington Hwy N Ste H, Chesapeake, VA 23323, United States
  • Site:http://www.kathykretz.com/?cmpid=coqe_blm_0001
  • Phone:+1 757-487-0074
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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