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Array Digital
660 Independence Pkwy #310, Chesapeake, VA 23320, United States
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Br
Review №1

We hired Array Digital to help our professional services company grow into new markets. The teams services have been a critical component of our growth strategy. With their help, we moved away from a pay-per-lead model to a more sustainable lead model that is supported with a solid pay per click campaign. I am most impressed by the way the team anticipates opportunities and makes solid recommendations in their clients best interest. We consider Glen, Jamal, and Jake to be valued partners on our marketing team.

Je
Review №2

Our company started working with Array Digital about a year ago. I cant say enough good things about this company and their team. My first contact was with Glen, our sales rep. As far as first impressions go, I was sold. Since we began our partnership, he makes a point to check in monthly and stay involved in our progress.I’ve worked with Jake, Jamal and Shannon to develop our website, SEO and social media presence. They are a pleasure to work with and quick to respond to any requests. Not only do we have a monthly call to review our account, but Array sends a copy of the stats as well as a detailed video explaining the report.Array provides a personalized, attentive experience. I can tell that they value all of their partnerships and take pride in providing honest pricing and products that are backed by knowledge and experience.We trust Array with our name, brand and reputation 100%. Thanks Array, we look forward to working with you for many years to come.

Ne
Review №3

Paid $1000 a month for them to answer reviews posed on Google my business, create back weeks and improve my position through Google my business. They did nothing they took my money gave me nothing no value for the money they got luckily it was only a short term six month contract. $6000 they were paid in Newman‘s plumbing got zero from them.I guess they only work for firms to pay big money little mom and pop shops that can’t afford what the big companies pay will get screwed and the big companies will still stay on top.

Ch
Review №4

If I had to describe Array Digital in one word I would use: Adaptive. Ive been a customer of theirs for almost a year. In the beginning, the service, responsiveness, the effort, and the growth of working with marketing firm was present. This being said, they were not experienced in the type of business my company operated within. Nonetheless, they were able to ADAPT quickly to a new challenge!After our website launched and there was some minor hiccups. It only took one phone call with Digital Array to make the proper adjustments.They doubled down and took the time to invest in more communication between us and apply even more effort in understanding us, how they can assist our marketing operation, and improve upon their already solid services and product.Since then I have not doubted their abilities. Specifically, a few individuals we have had the courtesy of working with closely. Jamal for managing the project of developing our companys website. He always takes the time to find a solution to any of our questions or requests. Another is Glen Kosik, who is punctual and does not waste anytime during our monthly appointments. Finally, Ill mention Briana who has been fantastic in developing our newsletters sent to our customer base.Array Digital makes no excuses and has provided me a consistent and ever adapting product/service, no matter what the task is. Thank you, Array!

Je
Review №5

Great results! Had been with a national digital marketing firm for over a year with little to no results. After switching to Array due to an associates referral we are already seeing more leads in the first two months then the whole previous campaign. The attention to detail is amazing as any requests are performed within 24 hours and great brainstorming between both parties continues to help improve the campaign weekly. Would definitely recommend Array for anyone wanting to build an online presence!

SA
Review №6

Array Digital is the only place one should go for websites and tools associated for the best management and social media tracking for ones business. Professional, client oriented and speedy turnaround on all updates, they won our confidence in presentation, no hidden fees and are local, they know our community.

Do
Review №7

Fun Tours was looking for a local provider with national experience. We needed a responsive team with a solid single point of contact. Array Digital has exceeded our expectations. The company is proactive in managing our website and digital marketing. Their efforts have paid off in more exposure for our brand, opened up new markets and provided our next generation customer with an easy avenue to do business with our company. We think highly of Array Digital and recommend that you give them a call if you are looking to move forward.

Ja
Review №8

Initially my motivation to partner with Array Digital was partly due to the fact that previous management with my company had worked with a part of their previous business, known as idWeb, for basic web design and hosting services. As the company grew they no longer offered these basic services and made it known I could not maintain our current contract as it was. This was all reasonable and understood, but I did not have the time to entertain moving to another company so it was within the business and my own interest to entertain what Array Digital had to offer. Upon discussing marketing opportunities, I realized we had some missed opportunities we needed to seize and Array Digital was offering a complete solution. We gladly proceeded forward and my initial experience with Array Digital was very positive. The business relationship started off very strong. There appeared to be a valid interest in understanding the details and intricacies of the business so they could cater to our needs well. The issues ultimately came forward later on however with lapsed communications on marketing messages and just (what I felt) a less-than-impressive collection of media content that really didnt suit our brand image well. Maybe my expectations were set too high, but the mark was missed in my books. The biggest issue came with an expressed deadline of launching our eCommerce and there was just a lack of directive on moving forward at times. Our site also seemed to be problematic to them. Although I cannot confirm or deny the validity of the site creating issues with our very brand name being buried in SEO rankings below websites that made references in mere posts years ago, I can say that there was a variety of problems. To add to that we entirely missed the deadline for the eCommerce launch and one the biggest technical issues, and single-handedly most important features of the eCommerce, could not be resolved by their tech team. I was able to solely resolve these issues myself with just a phone call and a few Google searches. Their tech staff knows their stuff but it felt like they have their focuses divided among too many clients. Its possible that the deal-breaker feature they failed to get to work with the eCommerce was just entirely too time-consuming as it took me a collective amount of 8 hours or so to resolve on my own. As a positive note: In the ending month with them I have seen some of the best marketing and support responsiveness I saw in the entire year. Maybe this an indication that things are being corrected on their end. What makes this so disheartening is that was evident only after I decided to end our partnership. Its unfortunate since I see a lot of potential in what they could deliver, but I only give so many chances. Best of luck.

Se
Review №9

Outstanding customer service. The Array Digital team has a way of making the least tech savvy person feel like an expert. They listen to, and map out your desires for the finished product, and are able to bring it to fruition. Array Digital delivers...

Je
Review №10

We brought Array Digital on as our provider for our digital presence and not only have they exceeded every single milestone we established for this period, they have achieved our goals for the upcoming quarter as well. I was very surprised and impressed that we spent the first couple weeks working side by side with them going on ride a longs with our technicians and spending time at our jobsites learning how we do what we do. They constantly bring new ideas, content, and approaches to us by identifying potential problems or opportunities as well as presenting possible solutions or brainstorming with us to find the best approach. I feel that our working relationship is much more than we had anticipated because they seem like partners that share and celebrate our successes as we achieve our goals. As we continue to evolve and develop our digital footprint, I am excited of what the future holds.

Sh
Review №11

Our company uses Array Digital for website development and digital advertising. We are so pleased with the results and so enjoy working with a locally owned company with such a collaborative, helpful team. They are experts at their trade!

Sa
Review №12

Array Digital has been an excellent company to work with. Their customer service is always fantastic and their response time is always extremely fast. Thank you to Array Digital for always listening to what our needs are and working on our projects so quickly.

My
Review №13

Array Digital is top notch! I cant say enough good things about Erick & Kevin. They go above and beyond helping people out. When I need digital marketing help theres absolutely no other place that Id go to other than Array Digital. Thanks guys for everything that you do!

Gr
Review №14

These are the best people in the area for Web design and internet marketing! We have worked with them for 2 years and they produce results. We are very pleased with the results Array Digital has been able to achieve.

Br
Review №15

Erik worked with me and shared some pointers. I would definitely recommend him to anyone. I will be working with him again in the future. Thank you Erik!

Qu
Review №16

We have loved having Array as our digital marketing partners! Their team makes sure all of our needs are met and their efforts have allowed Westbrook to dominate the HVAC market in Orlando. We are thrilled with the continual improvements and really enjoy the regular checkins.

Ro
Review №17

Thanks for all you guys do for us here at Mechanical Service Company. Its great to have you be a part of our solution for enduring success!

Sc
Review №18

Great support for our digital media. The team is excellent.

Da
Review №19

Array Digital is an outstanding group of talented people who helps our organization with its technology presence. We recommend Array Digital your technology solutions.

St
Review №20

Eriks people provided excellent insights and consulting which took me efforts to the next level!

Ke
Review №21

Array has exceeded all expectations from website design to their digital marketing services. Their service and quality of work is proven year after year.

Le
Review №22

Array Digital’s work is already paying dividends. Since it went live last week, email inquiries from the site doubled.

Jo
Review №23

Brilliant software developers.

Information
62 Photos
23 Comments
4.9 Rating
  • Address:660 Independence Pkwy #310, Chesapeake, VA 23320, United States
  • Site:https://thisisarray.com/
  • Phone:+1 757-333-3021
Categories
  • Advertising agency
  • Marketing agency
  • Internet marketing service
  • Web hosting company
  • Website designer
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online appointments:Yes
  • On-site services:No
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