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Cherry Hill Volvo Cars
1810 Rte 70 W, Cherry Hill, NJ 08002, United States
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Ja
Review №1

These folks are an asset to Volvo & the community - just a fantastic experience overall. Specifically would like to call out Mitchell for his no-pressure attitude (seriously - never once did I feel pressured to purchase), Ezra for his fantastic & deep product knowledge, and Yosef for really going above & beyond to make the purchase work for my budget. Even after delivery when my car needed a quick adjustment in service, their service department was second-to-none and had everything fixed quicker than I thought possible and provided a loaner no questions asked. I think a lot of Cherry Hill Volvos success is its long history & pride of family ownership, and it shows. Would highly recommend making your next purchase here or taking your vehicle for service - they are well deserving of their high rating.

Bi
Review №2

Ive had Audi, BMW, LR and Volvos and the Service Team at Cherry Hill Volvo is second to none...hands down. When you schedule service they are never over committed so you get in on time and typically are done faster than expected. They are professional and set clear expectations and will almost always leave me feeling like the value of what I get for my service dollar is more than with any other higher end vehicle.

Ki
Review №3

Kellen is always professional and helpful! My car is returned vacuumed and washed. They help me keep my car in good working order.It takes me an hour and change to get to the dealership, but it’s worth it to get Volvo service with this team.

Ma
Review №4

A long, long and somewhat unbelievable and sad story about a flat tire and cracked rim that ended in the very best way after six weeks of frustration with after market wheels that didn’t work. Having purchased my car last year used from another dealer, this was my very first Volvo service experience. And like many, I was skeptical that they could do what needed to be done at a reasonable price. But they did, with great care, detailed explanations and speedy service. And each and every person I worked with was open, respectful and, with that elusive quality these days, very kind. Thank you to all.

Su
Review №5

I have been a loyal Volvo owner for the past 25 years and even though there is no longer a dealership in my area, I am willing to drive 1.5 hours because I have been completely satisfied with my vehicles and the excellent customer service provided by Volvo.Cherry Hill Volvo has the best sales and service people! Professional, knowledgeable and friendly.My car was serviced and cleaned on time as promised.I am team Volvo all the way!!

Ed
Review №6

Took my car in for routine maintenance. Courteous and efficient staff. Accurate estimate of time needed for service. Overall great experience. My previous car was another manufacturer down the road. Service is night and day. So much better at Volvo. Highly recommend. The vehicle is great too!

St
Review №7

Everyone, especially the sales associate Jeff were great to work with. We never felt pressured and in the end felt we received a fair deal. In addition, all their estimates throughout the process were conservative. So in the end, any small surprises were positive ones.I would highly recommend Jeff and the Cherry Hill Volvo dealership.

Tr
Review №8

The service was exceptional, the Service Managers were knowledgeable, the dealership was clean and provided coffee, tea, water and refreshments during My wait. My car went in at appointed time and the time I told it would take for service provided was accurate as well as the cost.The other staff members were also polite.

Ch
Review №9

Had an issue as I drove to work and was able to drive directly to the dealership for service. Carlo and team were courteous, quick and willing to work on cost. Thanks for a job well done!

An
Review №10

The best service around! If you ever need a body shop, highly recommend! Sam and team work with you and get everything done right. Everyone at CH Volvo is a pleasure to deal with.

Mi
Review №11

My wife and I had a fantastic experience with Ezra Nathan at Cherry Hill Volvo. Ezra was very easy to reach at any time, highly communicative, and transparent through the entire process. We particularly appreciated how closely he worked with us to get a deal done quickly and efficiently. We will certainly be working with him again when we are in the market for another car.

Er
Review №12

Cherry Hill Volvo has the most helpful and generous customer service I have experienced. Their service and sales staff are exemplary. Great people. Highly recommended.

Sh
Review №13

I had visited this dealership for the first time in February. Jeff was my Sales representative and was extremely helpful and not at all pushy even though I took up a lot of his time and didnt purchase at that time. Jeff remained very nice and accommodating as well as the sales manager.Jeff kept in touch but was never overbearing.Fast forward to today. I returned to Cherry Hill Volvo and purchased the car I wanted. I couldnt be more pleased with the level of service I received not only from Jeff, but everyone I came in contact with.

Gl
Review №14

Have had service completed at Cherry Hill Volvo several times in the past few years. Service department has always done a fantastic job. Scheduling has been convenient, staff has always been professional and friendly, and the work performed on the vehicle has been excellent. Highly recommend the service department at Cherry Hill Volvo!

An
Review №15

Excellent business! My family purchased a vehicle here in late 2017 and the process was seamless - we agreed on a fair price over the phone, scheduled an appointment, and completed the paperwork and delivery the next day. Very easy to do business with. For that reason, when my mom was in the market in 2020, we returned and were treated to the same kind of service, including a very polite and no-pressure check in from the owner. Negotiation was fair, and the process was painless. If you are in the market for a Volvo, Cherry Hill Volvo Cars is highly recommended!

Br
Review №16

This was by far the best car buying experience I have ever had. I was looking at different cars, and while I loved the Volvo, it was the considerate, hassle-free environment at Cherry Hill Volvo that really helped me make my decision. There wasnt any pressure or tactics. They let me take my time to consider my options, and answered all of my questions. Joe Lafferty is a class act and I appreciate his assistance through the entire process. Also, the woman at the front desk whose name isnt coming to me (sorry!) was extremely helpful. I love my new car!

KE
Review №17

Took very good care of my car, extremely happy with the service i received. Very friendly staff! Will definitely be back (hopefully not too soon haha)

St
Review №18

Our recent vehicle purchase from Cherry Hill Volvo was one of the most efficient, stress free and pleasant experience one can expect when buying a new car. When you walk into the showroom you immediately feel a welcoming environment and are treated like family. This is our second purchase from Cherry Hill Volvo and I highly recommend both the sales and service teams.Our sales team (Sarah and Sharon) were exceptional! They were friendly, knowledgeable, had an upbeat attitude and presented everything with no pressure. The purchase process was extremely efficient even with them having to process our trade-in. Next thing you know we were signing the paperwork with Yosef (whom couldnt have been nicer) then driving off the lot in our new car later that evening.If you are interested in purchasing a Volvo, this is the dealership you should stop in first. 5 Stars!

Mi
Review №19

First time using Cherry Hill Volvo for service. It was just an oil change and 10k service but I’m very impressed. They had me out quickly. A very efficient service operation.

Wi
Review №20

I trust the service dept. They are honest and direct

Ma
Review №21

After deciding I had my heart set on a Volvo V60 Cross Country I ran into a gentleman at a local wawa who had the V60, we spoke and he said for me to talk to Sharon Russo at Cherry Hill Volvo, I called Sharon and spoke to her about what I wanted, they just so happened to have a 22 V60 coming in exactly what I wanted, I have to say I was excited to get this car and contacted her several times to when the car was coming in, Sharon is so down to earth and so easy to deal with and it was like dealing with a close friend, the car came in and she got the ball rolling right away, this is rare in today’s world, that same day I took ownership of my new Volvo, Sharon knows her cars, trust me, she is awesome, we went through everything on this car, she also let it be known that if I had any questions to call her and we would go over them, look the fact is if you are looking for a new or used Volvo just do yourself a favor go see her, I’ve bought a lot of cars in my lifetime, this was just a cool experience with her, Sharon thank you for everything, I love this car so much, time for a road trip.

Me
Review №22

Easy to schedule appointments and almost instant email confirmation. Pleasant and knowledgeable staff. They made every effort to be sure my car was fixed in a secure and efficient fashion. One of the very best service experiences in my 45+ years of car ownership.

Ja
Review №23

I recently bought a 2011 Volvo C70 from a family member. I brought it to the service department here for an analysis and service. The team is very helpful and thorough. I feel confident knowing I am using Volvo factory parts and trained Volvo service technicians. I plan to have this car for years to come. And the team there has been very helpful showing me what needs immediate attention and what can wait, understanding my budget, etc... I was even able to get a shuttle home while my car was serviced. I’m a happy customer and will always consider their service department first for all of my car’s upkeep.

St
Review №24

Had to reply after the salty response. I came in twice, spoke with the sales consultant Mitch both times. I have his card and everything. It was clear he wasnt taking me seriously and he also failed to wear his mask appropriately. If there is no record of my being there, apparently I was right about not being taken seriously since the rep didnt even bother to add me as an opportunity in the sales system.

Ra
Review №25

Excellent service. They informed me exactly what they were going to do and the time frame it would take. Right on the money with no issues

De
Review №26

I called with something I needed checked on my car... and Kellon is my service representative, he always gets me right in... on arrival Kellon met me promptly to get my car checked in... .. he set me up for a loaner car.. as I had another appointment I had to get to... my was car evaluated and the concern was addressed within a few hours... they called to let me know my car was finished... I went to the check out window.. I was processed quickly ... great experience...

Ju
Review №27

Highly recommend this dealership if in the market for a Volvo, the staff and facility were 5 star. After checking 3 different dealership inventory in NJ I went with Cherry hill Volvo because of the service Ezra in sales provided to me over the 2 week process. He followed up with answers for all my questions anytime I called and really left a great impression after the initial process of looking into Volvo.

Do
Review №28

There is a pleasant, intimate quality to the waiting room for service, with attendants on hand to update you and answer questions. I brought my car in for regular service plus a small repair. It all went very smoothly, and I was out on schedule.

Pa
Review №29

Pick up and return was prompt, technician kept me up to date with progress etc. No unexpected items. Overall very good.

Pa
Review №30

We had one of our Volvo’s serviced yesterday. The online booking is so convenient and the staff is amazing. Upon arrival, Tito will guide you were to go, he is so polite and professional. Then Jean checks you in. She clearly stays on top of client’s needs and schedule. I was escorted by her to our service associate, Kellon. He verified the work to be done and my time line for needing our car back (we are big fans of Kellon). Alexa handled our loaner. I was so touched she remembered me and appreciate the personal interaction. I was updated during the day and our car was completed on time as promised. Even our cashier was very pleasant to work with. We trust the workmanship at this dealer and always get top notch service!

Mi
Review №31

If youre in the market for a new vehicle, Jodi Delia is the person to go see! She made the experience so much more enjoyable thanks to her caring spirit and expertise. She is very knowledgeable and walked us through every step of the way. Left the lot with not only a new car, but also with a new friend! Nothing but great things to say about Jodi and this dealership.

El
Review №32

Once again I was up in Cherry Hill shopping and had just passed the Volvo dealership when I received a message on my dashboard that stated “No oil pressure-engine will cease- stop safely”. I turned right around and went directly back to the dealership! They listened to my situation and asked me if I could wait while they took a look. They checked and resolved my oil problem.I told them about the missing 3 bolts under my car which was causing a part of my drive shaft to hang down while I was in north Jersey about a month ago and had another mechanic up there fix. They put my car up on the lift to make sure the work was done correctly! This made me feel better but I am still wary that three bolts of 4 backed out and caused such a problem. Scary!

pa
Review №33

Thank you Jodi Delia for helping me choose the right Volvo for my needs. You made one of my least favorite things to do, an experience that was informative and painless. Thanks for your giant personality and for all the fax’s that helped me choose my first new Volvo. I love it 🥰

He
Review №34

Perfect customer service. I’m happy I bought my car there.

Jo
Review №35

Very professional staff Highly recommend! Show room is Outstanding! Will definitely will recommend this Volvo dealer to my family and friends I 💙 Cherry Hill VOLVO 5 S🌟T🌟A🌟R all the way Thank you.

Da
Review №36

This is my second Volvo from this dealer and I am looking forward to purchasing a third very soon. The dealership is fantastic. I am treated with kindness and courtesy whenever I am there. The service department (Jean is the best and always helps me!!!) go out of their way to make sure my experience is positive.

Je
Review №37

Ive been a Volvo customer for 18 years.Two out of three of my Volvos were not purchased from Cherry Hill Volvo but due to their excellent service department, I wouldnt take it anywhere else.Jean F. is very personable, always accommodating and listens to my concerns.My car is always serviced in a timely manner.

Lu
Review №38

Costumer service is excellentService department provided prompt and very professional service. 5 stars ⭐️⭐️⭐️⭐️⭐️ to all them

Ri
Review №39

Always five star service.Their service mimics the quality of the car they represent.

gi
Review №40

We had to take our car to Rick Sullivan at Cherry Hill Volvo’s body shop, when a deer ran into the front bumper of our car. Rick was very courteous, professional, and prompt in explaining the process involved in fixing the damage. He was very proactive in dealing with my insurance company, and kept me thoroughly informed. The end result was super amazing where no one can tell something happened to my car. Plus, Cherry Hill Volvo helped me with a loaner car while my car was in the body shop. The loaner was new(ish), and clean. I would like to thank Rick, his team, and Cherry Hill Volvo for all the great work! I would highly recommend them for all the body shop related work.

Ro
Review №41

I went in for service for a recall on my 2018 S60 and left with a brand new 2021 S60!!!!I was waiting for my car to be serviced and met Sarah, a lovely sales person. I told her my lease is up in June. She proceeded to tell me how Volvo will pay the remainder of the lease if you have 6 months or less remaining. I then began looking at the inventory of new sedans.I LOVE the new S60 and have admired them since they arrived...I got a brand new car and had wonderful service from Sarah. She is kind, knowledgeable, and definitely no pressure, no hypeI have had numerous Volvos over the past 20 years. It is not only the car that I am most comfortable driving, but the best dealership I know of!!!I highly recommend Cherry Hill Volvo for a no hassle car purchase!

An
Review №42

If you find yourself at Cherry Hill Volvo, do yourself a favor and ask for Sharon Russo as a sales rep. She is the real deal - a warm, thoughtful and attentive person who will listen to what you need and help you get the best deal she can. You know that feeling when you’re at the dealership and you’re being ignored or misunderstood? That won’t happen with Sharon. And really: I don’t leave reviews on anything, but we had such a pleasant experience with her as our sales rep, I think it’s worth pointing other people in her direction. Ask for Sharon. Pretty sure you won’t be disappointed.

Do
Review №43

By far the best experience I’ve had buying a car. Cherry Hill Volvo was very reasonable and fair with the negotiation. Did not feel pressured or hassled at all. My sales rep Sharon was fantastic and accommodated all my needs. Her and the dealership were very welcoming and transparent with all the details of the purchase.

Ka
Review №44

I have been a loyal customer at Cherry Hill Volvo for years. I can’t speak highly enough about their incredibly kind, knowledgeable and friendly sales team. I am currently on my 4th Volvo and couldn’t be happier. The sales team goes above and beyond to make you feel comfortable and explains everything in details. The cars are absolutely exquisite and perform beautifully. I will always be a loyal Cherry Hill Volvo customer!

Jo
Review №45

I was pleasantly pleased with the price to repair my headlight. I went to a private repair shop and it was $200 more. And, of course, the job was done perfect...volvo standard. I would highly recommend

Pa
Review №46

Kudos to CM for taking care of my car. Great job on the paint. My husband and I were very satisfied. Thank you

Sc
Review №47

Sharon Russo was top notch on her Volvo knowledge. I currently own a 2018 V60 and was looking to get my wife an 2021 XC90. Sharon made the process simple and knew exactly which way to steer me in my car purchasing process. Andrew made sure to make the process not only smooth but fair for me as a Cherry Hill Volvo customer. I will certainly recommend Cherry Hill Volvo to anybody looking to purchase, service, or body shop repair at this dealership.

An
Review №48

Each year, I make my annual visit to Cherry Hill Volvo for service. Getting ones car serviced can be hassle, but I usually look forward to it b/c the staff there are so friendly and knowledgeable and the waiting area is really comfortable, clean--a great place to wait for your car to be taken care of. This year, I wasnt quite sure what the deal would be with COVID, but true to form, Cherry Hill Volvo had it covered. The seating is socially distanced, masks are required, the bathrooms are cleaned several times a day, theres hand sanitizer, etc. They make it work, and I felt very safe and comfortable there waiting for my car with my dog, who they always welcome. The wifi is also really great, so if you want to get some work done while you wait, you can (theres also always coffee!). Also, while I was working, one of the staff asked if I wanted to work at a desk, which is very thoughtful. Also, Kellon is the best. Truly. Every year, he breaks down the info on whats being done and how much it costs in an accessible way. And he and the rest of the staff, again, are just so friendly. Top notch customer service. Also, Im grateful to them for making sure my now 10 yr old Volvo continues to run very smoothly. Highly recommend!

Al
Review №49

I brought my newly purchased Volvo S60 from out of state in for service and Kellon Poole my service advisor was fantastic. Went over the car completely told me what was needed and it was serviced pretty fast and at a fair price.

Lu
Review №50

Just completed the purchase of a certified Volvo XC 90 at Cherry Hill Volvo. Wonderful experience in all regards. Susan, you are a consummate professional!Well done! Thank you!

Ca
Review №51

I want to thank Cherry Hill Volvo for my amazing new lease of my S60 T6 and their wonderful customer service! Sarah went above and beyond negotiating with the GM to meet all of my needs and then some. I am overly joyed with my new car, and can’t express how great the crew was who helped me get in it! There was even a little issue with the buyout of my old lease which Sarah took complete control of and handled everything, making it stress free for me! Thank you guys!! You will be highly recommend!

Su
Review №52

I brought my car in yestetday bc indicater said all 4 tires were low pressure at once. The technician , carlo, was extremely nice. However, i had to pay 40 dollars which i think should have been a courtesy. Pep boys checks air pressure for free. My tires had exact same psi leaving as prior to going in. I know tires are not covered under my extended warranty but please! Same going in as out. I shouldnt have had to pay anything to push reset button.

No
Review №53

A couple days ago, I was in search of a new vehicle and I came across cherry hill Volvo cars. I was greeted, assisted and well informed by Susan Yung and from there I met with the most amazing person Yosef Cohen, who is the General sales manager. Yosef was very motivated to help me lease a XC40 2021 Volvo. The staff is so friendly, respectful, and very welcoming at the dealership. When it comes to searching for a new vehicle, some people would say to not focus on your first option, but after being satisfied with my new lease XC40 Volvo I was pleased to say that I am glad that I went with my first option. I love my new vehicle!! It is the smoothest car I have ever driven and I love that it has safety features. I would definitely recommend cherry Hill Volvo Cars to anyone. Thank you Yosef for making my first time leasing process easy, and the most amazing experience!!!

Gl
Review №54

Ive been a happy customer for decades and always have great experiences! Kellon Poole in service is terrific! Highly recommended! Yesterday was my first experience with a new service, they texted photos of the service items that they suggested needed attention. As always, very impressive!

Ni
Review №55

By far the best car shopping experience I’ve ever had. From start to finish, the Team at Cherry Hill Volvo not only met, but exceeded my expectations. My wife was in the market for a new SUV and after looking at multiple dealerships, we decided to take a drive over to Cherry Hill Volvo. The best decision I’ve ever made when it comes to buying a car! To make a long story short, we left the dealership that day in her new car. I was so impressed by Sharon and the management under Andrew that the next day, I drove off in another Volvo. Yup, not even 24 hours later, I left the dealership for the second time in a new car and it was solely because of Andrew and Sharon. Sharon was an absolute delight working with. She’s a phenomenal sales professional who was friendly, knowledgeable and made the experience feel nothing like what I was accustomed to in the past- especially with other dealerships in the area. It was a complete 180 in the best possible way. Andrew was also a tremendous part of the experience and the reason why I walked away with 2 Volvos. Without he’s commitment and passion I would have never left with any car. He was welcoming and had a great personality but more than anything, he was transparent. That type of honesty is rare today, let alone in the automotive industry, and you can see how much that trickles down to Sharon and the other staff at Volvo. I look forward to my family’s future in driving our Volvos and I cant express how truly thankful I am for both Sharon and Andrew.

Kh
Review №56

Awesome place. Very professional and you can look through the glass to watch your car being worked on. Very clean and nice. My wife and I was very comfortable and didnt feel any type of negativity. 👍 Thus, I will continue to get my car serviced there. I salute...

La
Review №57

Great service. Loaner was exceptional. My car was ready next day.

Hu
Review №58

I experienced an amazing high level of service in the collision center. The repair was performed in record time and the manager explained every detail of the estimate. Great place !

Ka
Review №59

As always I am always pleased with the courteousness and expertise of cherry hill Volvo for over 25 years! Jean my personal go to is the best! I appreciate quality and the joy of feeling safe in my new XC40 💯

Mi
Review №60

Sharon was the best salesperson Ive worked with over the last 28 years of car buying! The service and deal she delivered were top notch, and the car is amazing on top of that!! If only every day were like the days I shop at Cherry Hill Volvo!!Thank you!

Ra
Review №61

Customer focused dealership. Always attentive to my needs whether giving advice on maintaining my car or when its time to buy new. The same family has owned this business for years and they always remember our names and treat us like family!. Everyone from sales to service is helpful and they provide you with a new Volvo loaner when your car needs servicing.A well run dealership with may loyal clients!

Sa
Review №62

This dealership has to be by far has the worst customer service I have ever experienced at a car dealership place ever. I understand dealerships can be busy but I guess because Im not Caucasian they couldnt take the time to even acknowledge my presence for the good 30 minutes that I stood by the receptionists desk. Oh this is the SECOND experience like this at this same dealership. Unbelievable! You ask why I keep coming back here ... I have to bc this is the dealership my company selected I go through locally.I will say once I was connected with Susan she was extremely pleasant and helpful and apologetic for the rude behavior of her colleagues on the sales floor. Thank you Susan you tried to salvaged the experience.

Ry
Review №63

This was my first time visiting Cherry Hill Volvo to have my annual servicing. They staff was terrific. Everything went great and my car was cleaned and disinfected after the servicing.

Ma
Review №64

Cherry Hill Volvo is a very good dealership and I will be purchasing my next vehicle there. Thank you.

Ka
Review №65

Sarah Respes did an amazing job with helping me with my purchase... she answered all of my questions with ease, and gave me a great tutorial on the features :)

El
Review №66

Absolutely appalled by the service we received from the sales department. My husband and I went in looking to test drive and likely buy a car. Granted, we went in on a busy afternoon, but the service department acted like they couldnt be bothered giving us the time of day and were rude. No one who worked in the dealership was following appropriate COVID precautions - I watched managers and sales reps walk around the showroom floor with masks down while plenty of customers were there. We had to ask a sales person to wear his mask correctly while standing close to us. We finally test drove a vehicle and then were told there was no one to talk with us, and were asked to come back in an hour, which we agreed to without issue. When we returned an hour later, the sales rep that was supposed to meet with us was busy (despite being the one to say she would be available to meet with us in an hour) and we met with someone else who literally knew nothing about any of the cars. He was googling information in front of us that we already knew from our research ahead of time. Couldnt give us any pricing information and took his time getting back to us to us follow up the following week. After we left the dealership we immediately called the Volvo dealership in Fort Washington and reached someone knowledgeable and helpful. We ended up buying an XC90 Recharge from the Fort Washington dealership a week later (even though it is twice as far from where we live) - were really happy with the car! The service there was MUCH better and we were also offered a MUCH better deal (honestly, the people at Cherry Hill didnt even feel like they were trying at all). Save your time - the Cherry Hill Volvo dealership seems incredibly poorly run/managed.

Ca
Review №67

Very nice & personal help. I called prior to get seat covers for S 90 but were not followed up and purchased. The car was very cleaned inside & out.

Sh
Review №68

We had a great experience here after our car was hit in an accident. They were very proactive with my insurance company and kept me in the loop. The car looks great (even the inside) and they had a setup with the rental company so we didnt have to return the car when everything was done. Thanks for the help and the loaner!!!

Li
Review №69

Kellon P. is the best service advisor I have ever had in the 16 years Ive had Volvos, having interfaced with service advisors in at least 5 different dealerships nationwide (I moved a lot!). He is patient, honest, communicative and provides practical advise on what must be done and what can wait.

Sh
Review №70

Cherry Hill Volvo is a class act!! They make every aspect of buying and servicing vehicles extremely easy and pleasurable. My vehicle lease is almost up and I’m getting another from them. I’ve owned many luxury cars and was not thrilled with the “service experience” from the local MB or BMW dealerships. CH Volvo smokes the competition!!! Cheers!

Ro
Review №71

Thank you so much for the immediate appointment and quick repair of my vehicle. Same day service and done in 30 min. I’ve always had outstanding service and value the commitment the team displays!

Ch
Review №72

I have been a loyal Volvo owner for decades. I remain loyal for many reasons, but perhaps the most important reason is the relationship/partnership I have with the service department at Cherry Hill Volvo, and especially Martin Meyer, who has been the technician to service all of my Volvos for several years (and is now the Shop Foreman). Marty resolves any mechanical or software malady with excellence, expertise and enthusiasm. Jean Furter, my service advisor at Cherry Hill Volvo, is ever attentive to my needs, responsive and solutions-focused. Every trip to Cherry Hill Volvo for service has been my pleasure, and my Volvo is always in top mechanical and cosmetic condition as a result of their good care. Cherry Hill Volvo for Life!

Mi
Review №73

The staff was excellent and they took plenty of time to ensure I was made fully aware of what was needed and how much it would costs. The team at Volvo took time to fully understand my concerns and they addressed everything I raised.The waiting area was very clean and comfortable.

Pa
Review №74

I would like to Thank Cherry Hill Volvo Cars for such excellent and professional service I have been having for more than 4 years. Definitely recommend warranty services and tire protection - you never know what could happen - and I just had an incident where I damaged the tire and that was replaced with no extra cost. Servicing my car here always worked pretty well with flexible scheduling, reminders and Loan services- you never have to worry about getting home if the car needs to be repaired.

Ra
Review №75

My sister and I both purchased volvos in the same week, because the sales team (Joe and Andrew) were so amazing to work with! They were so helpful - and I was able to get the car of my dreams, with all of the bells and whistles! The experience far exceeded my expectations.

Ca
Review №76

I would not recommend Volvo of Cherry Hill for more reasons than I have time to share. I will say customer service was very poor except for the receptionist. I recommend Volvo of Ft. Washington. Its farther away from my residence but worth every mile.

Ho
Review №77

After a car accident wrecked my 2018 xc90 i acquired a 2020 xc90 a few months before the pandemic started. Since then i had my car serviced a few times and i could not be more pleased with the service at the CH dealership. On Tuesday I happened to drive by when the low tire pressure light came on and I discovered a nail stuck in my tire. I have the tire maintenance plan (highly recommended) and stopped by unannounced. About 90 minutes later the tire was replaced and my car washed.. everyone there was eager to help and minimize my wait time.. highly recommended as always.

He
Review №78

Jean in the service department is an asset to Cherry Hill Volvos organization. She always follows through and make sure that you feel that you got the best service. Judith is always so kind. I have been a Cherry Hill Volvo customer for 11 years. I highly recommend them.

br
Review №79

If you need a car, then I highly recommend Yosef Cohen and Sarah Respes at Cherry Hill Volvo. They were great! What a pleasure leasing a car from them. They made the entire process so simple. They were extremely patient, professional and took time to properly explain everything to me. I will certainly be coming back....

Pe
Review №80

With 40 plus years of car ownership, this is the only new car dealer that I’ve developed a relationship with. Many a car dealers lose you on the service side, but I’ve been very happy with CH Volvo and will continue to bring my and my wife’s Volvos in for service. Thank you

De
Review №81

Always outstanding customer service and top notch mechanics.

Ji
Review №82

Well, fortunately or unfortunately (time will tell), we decided to choose another brand, but HAD we bought a Volvo S90, we would have bought from Cherry Hill Volvo simply because of Sharon Russo. No BS, no hard sell, great follow up with status of availability and possible options via email. No pressure tactics. The ONLY car salesperson who took the time to walk us through the technology features BEFORE we test drove the car. And that includes the other brands we visited. It was a tough decision because I personally love the look and feel of both the S60 and S90.I strongly recommend calling and asking for Sharon Russo. Nothing worse than walking into a dealership and dealing with a lousy salesperson and walking out as I did a couple times. Best to Sharon.ps. GM (Andrew I believe) assisted nicely. Im sure had we decided on Volvo, the entire experience would have been good. Maybe next time.

KI
Review №83

Joe Lafferty was an excellent sales person. I felt no pressure and he was very generous with his time both before and after the sale. The other staff members made me feel at home. I am thrilled with my CX60. Just need to figure out all the bells and whistles. It is safe. Thank you

Am
Review №84

I took my Model 3 to Cherry Hill Volvo for a bumper scratch and the level to detail and service was amazing. My car was returned to me better than brand new and was also washed and vacuumed! The service manager could not have been more customer serviced focused and made sure I was kept aware of progress throughout the process and made the pick-up process easy as well. I highly recommend this body shop for anyone looking to have body/paint work done, for any make or model.

To
Review №85

Cheery Hill Volvo is a model for what good customer service looks and feels like. Courtesy and prompt attention greets you on your visit and you realize youre in good hands and dealing with professionals. Highly recommend the XC40 for a SUV and Cherry Hill Volvo as the place to make that purchase. Very satisfied.

No
Review №86

Just leased a new Volvo S60 ,smooth easy process ,the ride and technologyis fantastic. Mitchell, Yosef and Susan made everything a enjoyableexperience. Would Highly recommend

Ly
Review №87

As always, professional and pleasant service. From making the appointment to finish - with a sparkling clean car. Details matter and Cherry Hill Volvo knows it.

Se
Review №88

I decided to purchase a gently used 2018 Volvo S60 T5 Inscription with 12,000 miles. I needed safe, reliable transportation for my weekly jaunts to the beach house. The luxurious side of the S60 was obvious with its well-appointed interior, but I never really took notice to its sportiness, until last weekend.Traveling down the Coastal Highway, on a beautiful Saturday afternoon, with the moonroof open and windows down, I unwittingly had the vehicle up to 90 mph. The maneuverability was amazing! To use the word shocked, would be an understatement. This is not your “father’s” Volvo! The S60 seemed to drive itself, with an effortless ease, down that lonely stretch of road. “Volvo For Life” is no longer just a slogan, it is my reality!

Br
Review №89

Sarah was amazing. We communicated entirely through email, at my request to accommodate my schedule. All I had to do was show up and sign papers. In and out in 30 minutes. Would recommend to anyone.

Ra
Review №90

Absolutely fantastic experience. It was so smooth, straightforward and easy. I was in and out in 2 hours with every single detail taken care of. Sharon and Yosef were fabulous and quite frankly the car is so fun to drive. I will always go back.

J
Review №91

Its awesome vehicle. Service very poor.

Al
Review №92

We had a great experience with Cherry Hill Volvo. Joe and Andrew were very knowledgeable and helpful when choosing the best car for our growing family. They gave us a great deal on our new XC90. We will certainly be returning to CHV and would be happy to lease a second car from them when we are ready.

St
Review №93

Customer service was exceptional. I was having an issue with my warranty and I called the dealership owner. Judith was amazing and took care of my problem right away. She was very understanding and cordial and a true pleasure to deal with. With her as the leader, the dealership is in good hands. You can count on Judith and her staff to do a great job.... Would highly recommend the dealership to future customers!

Er
Review №94

I want to Thank Cherry Hill Volvo for providing this Link. Which is all they provided as I pulled my XC60 from service after being informed that they would not honor the Warranty. While I understand the policy fully and this was not a financial decision. But when the Service man (name omitted as I dont like throwing individuals under the bus) tells you that the Salesman will tell you anything to sell a car makes you think In addition the salesman is no linger there to confirm. SO ... either Cherry Hill Volvo hires salesman who are seedy and they know that. Or the salesman left because the deal did not support them. Either way the Dealer should make good.So much for buying 2 vehicles there within a year.

E
Review №95

Thank you Cherry Hill Volvo! Joe Lafferty helped me find a beautiful new XC90 and also worked with his team to resolve my out-of-state ownership issue (a very difficult and detailed process). I have been to many Volvo dealerships up and down the Northeast Corridor and I have to say Cherry Hill Volvo comes out on top for professionalism, courtesy, and results. Thank you; and a special thanks to Joe Lafferty for everything! Highly recommend!!

Wa
Review №96

Could not be more helpful or professional. Thank you!

Ty
Review №97

Service was quick & professional! Thanks for washing the salt off ☺️I’ve actually been a customer previously...I’ve purchased 3 vehicles from here. That’s speaks volumes!

Zh
Review №98

The Volvo dealership “did not do any repairs” on my volvo as their response says below and “NEVER touched” my Volvo as they admit below and yet they still charged me $395 + tax for a total of $421. PLUS 2 hours of my time just waiting there for nothing - which as you see from their response they clearly agree with, that they did nothing! I’m sure the employees may be great, but I wouldn’t know because they did not work on my Volvo and I still got charged. Thank you for the honesty at least that no repair was done at your store at all but I should not have been charged.

Su
Review №99

I want to thank Cherry Hill Volvo and Yosef Cohen the General Sales Manager for assisting me and giving me an amazing deal on the lease of my new XC40. Love driving my XC40!!! Best vehicle ever for comfort, safety and technology.

Yo
Review №100

What an attentive, dignified and respectful dealership. You get service here as if you are buying a car twice as expensive. John Davis was fantastic and we were able to close the entire deal over phone, text and email. Financing completed in 10 minutes online and I even insured the car with the VIN before leaving the house so I had possession of it within 15 minutes of waking through the door. After sales service is just as attentive. The only problem is that their strange phone system rejects phone calls from some Verizon cell phones and it has been a bit of a headache to use alternate phones to call them.

Information
98 Photos
100 Comments
4.7 Rating
  • Address:1810 Rte 70 W, Cherry Hill, NJ 08002, United States
  • Site:https://www.cherryhillvolvocars.com/
  • Phone:+1 856-665-4050
Categories
  • Auto repair shop
  • Auto body shop
  • Auto glass shop
  • Auto painting
  • Auto parts store
  • Car dealer
  • Car service
  • Used car dealer
  • Vehicle inspection
  • Volvo dealer
Working hours
  • Monday:7:30am–8pm
  • Tuesday:7:30am–8pm
  • Wednesday:7:30am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:7:30am–8pm
  • Sunday:7:30am–8pm
Highlights
  • Women-led:Yes
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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