user
Gorman Insurance of Chelsea, Inc.
186 Broadway, Chelsea, MA 02150, United States
Appearance

Comments
Al
Review №1

Gorman Insurance is attentive, reliable and professional. I have been a customer for over 10 years! Any questions or change requests have always been quickly addressed. I feel like I am always provided with the best policies that fit my needs. I highly recommend Gorman Insurance in Chelsea.

Ro
Review №2

Everyone at Gorman Insurance is super friendly and very knowledgeable. They always take the necessary time to answer any questions and assist with any issue or problem. Very satisfied with their service. Thank you!

V
Review №3

Always find me great insurance rates. Everyone is super helpful.

Al
Review №4

They sometimes worked even after hours to solve my problems. attend very well and always solve everything in the best way! they work with different and better insurers, so its better to have the best price

Ja
Review №5

The agent Veronica is the best.Very professional, helpful,She did the best for me, my insurance dropped from other company I had. I do recommend.

Is
Review №6

SO happy I found these people! Veronica is amazing! Always ready to help and answer your questions. They have been able to provide me with lower prices AND more coverage than what I had. The process was smooth and quick. One very happy costumer here!

Ve
Review №7

I have had insurance with Gorman since the day they opened their doors. I would never think of switching as I feel they really care about helping regardless of what I need. I have my car and home through them. They constantly look to save me money on my premiums year after year. They have a lot of options for carriers so they are able to shop around. I have recommend all of my friends and family and they are just as happy. Everyone who works at Gorman is very knowledgeable, attentive and follow through on any request. They do a great job of making sure I understand what I need for coverage unlike some of the other agencies out there. I absolutely recommend them! They make it easy.

Vi
Review №8

This is by far 1 of the best small businesses around. These days everyone will try to sell you everything but when you actually need help they are nowhere to be found or you sit on hold for hours only to get transferred around from 1 department to another and never actually receive help. With Gorman they take the time to answer your questions and provide you with the assistance that you need. They always take care of you even if it doesn’t involve new business. To them it always seems like they value every client the same way not just a new 1. I needed a copy of My insurance binder last week and I had it in minutes. My friends and family love the place as well. So check them out for great rates and amazing service.

Jo
Review №9

Carlos is the man who gets it done on time, every time!!! Exceptional service from these guys I’d recommend highly to anyone looking to get their vehicle, ect. insured promptly and effectively 👍🏼

Li
Review №10

Gorman Insurance is the best agency Ive ever had - by far. Being a long time customer (I switched when I moved to Chelsea 5 years ago), I have grown to love their staff and prompt responsiveness. At anytime during the year if I have questions about my policy or need to add coverage, Carlos always answers right away and gives me the most straightforward and honest answer. Ive had my share of experience with different agencies in the past but this one is a true standout and I dont have to worry about them trying to sell me. They handle their business and clients with care and I would highly recommend them to my friends and family without hesitation.

Ma
Review №11

Since I was legally able to drive, (21 years ago!) I have been with Gorman insurance. From the first day I walked into their doors until now, they have always been professional, courteous, and friendly. They make you feel like family and they always willing to help. I wouldn’t have it any other way nor could I see myself with any other insurance company. Gorman insurance is A+ in my book! #SatisfiedCustomer

L
Review №12

The workers here are very helpful! They helped me switch my car insurance with more coverage for cheaper! I would recommend! Thank you again!

Ra
Review №13

Excellent service, fast responses, Communications are exceptional. Always available.

Ja
Review №14

So rude! The “gentleman’s” there are not professional the way they talk to women’s is not okay. They seriously ripped up a paper I needed back in front of me. Two guys coming at a woman like that is not okay! What a “Good service”.

jo
Review №15

Amazing customer service. You will not be disappointed with the customer service you receive from GORMAN insurance! Thats a fact.

Ti
Review №16

I’ve worked with Carlos and few other agents for over 6 years now and they are always willing to help and give me the best deal possible. I would highly recommend them to anyone who needs insurance.

ma
Review №17

The best service

so
Review №18

Saved me over $600 when I switched from Esurance. Everyone is very nice and helpful.

Da
Review №19

Good very good service

Lu
Review №20

Thank you for the good service do to me

Mi
Review №21

Rosa and her amazing team have taken care of my home, business and auto insurance for 18 years. Friendly staff, very knowledgeable, and they always make sure to anticipate any questions or concerns. I was involved in 1 accident a few years ago, and they made my repairs and insurance dealings a breeze.I recommend them to anyone in need of insurance .

JP
Review №22

Gorman Insurance has saved me and my family hundreds of dollars throughout the years. The customer service that they provide is always professional and caring. I wouldnt change insurance companies for nothing. If youre in need of home and vehicle insurance please give them a call. You wouldnt regret it. Trust me!!

So
Review №23

I’ve been with Gorman for a few years now. Carlos has been so helpful and quick with responding to my emails with any questions or concerns I have. He is very good with what he does and he really makes you feel like you are the only customer and rates are very competitive as well. Would not go anywhere else.

He
Review №24

Gorman Insurance hooked it up! I recently bought a car and needed to get some insurance. I called Gorman and Carlos was able to help me out and get me set up quickly so I could drive off the lot. I’ve had a few questions after and the customer service has been pretty good.

Ni
Review №25

Carlos was great! He stayed after closing to make sure my new car got insured before the weekend. Great customer service!!

Ma
Review №26

I worked for Gorman Insurance and Ive been a client for almost 10 years, they have the best rates and an amazing customer service, they will go out of their way to help you!!!I highly recommend Gorman Insurance to everyone :)

GE
Review №27

I would like to say that Gorman insurance is the best insurance company that Ive ever had the pleasure of conducting business with. The staff is very professional and they are always willing to go Above and Beyond for their customers. Carlos Ferreira, the manager, was able to get me the best car policy for my vehicle; I recommend this place for any type of insurance you might need, they provide exceptional customer service, an abundance of choices, and efficient and prompt quality service.

Ju
Review №28

I’ve been with Gorman for over 15 years, they have always been willing to work with me and find whats best for me. They by far have the best customer service you could ask for. I highly recommend choosing Gorman Ins for your agency. I’ve recommended them to all of my friends and family.

el
Review №29

They all helpful

Ak
Review №30

I absolutely love Gorman Insurance. I have been with them for my car insurance for over 15 years and my home insurance for over 4 years. I will never switch! Their customer service is beyond great and they strive for excellence! Truly make you feel like you are their only customer!

Sh
Review №31

Gorman Insurance is the best insurance agency l have ever used. I was unhappy with my prior agency and made the switch over 8 years ago. Rosa and Carlos treat me like family and always look out for the best pricing around. Over the years they have saved me hundreds. As a matter of fact l just switched my 87 year old grandmother to them for her home owners insurance and Carlos was able to save her over $1300. Even if you are happy, give them a call for a quote you will be happy you did when they tell you how much money you can save:)

Ma
Review №32

Their customer service is second to none

Na
Review №33

Awesome agency! They are extremely accommodating and will go out of their way to help save you money. I have never had a bad experience here. Highly recommended!

Lu
Review №34

The staff is very helpful. I’ve had a few agents but I can say they have given me the best service by far.

Ro
Review №35

I highly recommend working with Gorman Insurance and I have been a customer for several years now. They were very helpful and knowledgeable which made the process simple and easy for a first time home buyer. I am happy I made the decision to go with Gorman!

Mi
Review №36

I have been using Gorman Insurance ever since the purchase of my first vehicle. They truly are terrific people, and always make sure my price is low!

Vi
Review №37

I’ve been with Gorman for years and with the help of Carlos, I have gotten great insurance and great rates every year. Love it here and made the mistake once of not going through Gorman- lasted about 4 months before I went back. Lesson learned. Highly recommend.

Ma
Review №38

I was overpaying with Geico until my cousin suggested I give Gorman Insurance a call. They got back to me with quotes pretty fast and I was able to save about $400 from what I was paying with Geico. I referred my husband and co worker to Gorman and they have both saved money as well. The staff was very knowledgeable and answered all my questions. I would highly recommend giving them a try.

Al
Review №39

Great service and the best rates I could find.Everyone was super friendly and very professional!I would recommend!

Fe
Review №40

Gorman insurance provides great service and are always looking into your best interest. Definitely recommend Gorman, and have recommended Gorman Insurance to my family. My parents are current customers.

Pi
Review №41

Gorman Insurance is a long standing agency that i have been a part of for over 15 years. In a system where the dynamics are always changing, Gorman Insurance has remained a constant, dependable, attentive and a knowledgeable agency providing unparalleled customer service and an always expedited resolution to issues. I would highly recommend this location for anyone looking for a new insurance agency.

C
Review №42

Cheap rates.. they get back to me quickly when I need help and I’ve always been treated like I matter.I can’t speak for these other reviews but I’ve sent over 20 friends and family to Gorman insurance in Chelsea over the years and they can all say the same thing. Give them a try!

Na
Review №43

Make sure you think before doing any businesses with this Gorman in Chelsea. They are very rude, put people on hold for a long time when they dont want to talk to you. If you go there personally they give you an attitude. Ive never seen so many incompetent people in the same company! Run from them! There are lots of companies around that cares about their customers, this one is NOT the case.

Vi
Review №44

I have been a lime customer Gorman insurance and I have always been a satisfied customer but I never truly appreciated them until I temporarily moved to Rhode Island and had to use another agency. I had taken for granted how helpful Gorman is, anytime I have a question they have always answered it. My car was hit a couple times when it was parked and I was not in the car and no notes were left and they were there to have my back. In the 6 months with the other agency I had billing issues, problems with coverage and when a rock hit my windshield that company made me feel like it was my fault and did not help. Gorman makes insurance a thing I don’t have to worry about. Anyone that I know uses them for insurance and they all are happy they do.

Mi
Review №45

Recommended by a friend. Saved a few hundred bucks & got my plates in a few minutes. Highly recommend.

Jo
Review №46

Great service. The staff is always friendly and helpful.

DS
Review №47

Service here is amazing, they have numerous companies they work with to assure you get the best deal possible! Don’t believe me? Go check it out for yourself! Been with Gorman insurance for over ten years and every year they save me cash!!

Br
Review №48

Everyone here is super helpful. VERY BUSY. But I always call in and they always solve any problems that I have with my insurance policy.

El
Review №49

I HAVE ROSA FOR 23 YEARS TAKING CARE MY INS., AMAZING PROFESSIONAL!!!!!

Lu
Review №50

Cheap rates! Great service! Never had a problem.

Na
Review №51

Gormans provide excellent service. 10 stars

J
Review №52

If money isnt an issue to spend or have no other option - good insurance

Lu
Review №53

Been with them for 15 years very helpful and always ready to help its customers. Highly recommended

Li
Review №54

2 years I been client. Very nice staff. I always reccomend to my friend and family.

Sa
Review №55

The people here are very helpful, they found me good car insurance.

Ma
Review №56

Awesome rates!! My whole fAmily has insurance here.

Jo
Review №57

They are very helpful, I recommend

C
Review №58

Amazing staff, great rates and always there to help when ever needed!! I recommend them to everyone!

La
Review №59

Great place and service! Was given a great deal and discount, quick service and everyone was super friendly!

Ro
Review №60

I’ve had insurance for my car through Gorman insurance of Chelsea for over 15 years. They’ve always helped me get cheap insurance.they have great customer service and for that reason i recommend anyone I know to them as often as possible.

Ko
Review №61

I’ve been with Gorman for over 7 years and I’ve always received the best insurance rates and service from everyone in the office. More importantly, they have always been there for me and my family when we’ve needed them the most.

Sk
Review №62

A nice business insurance for home and auto. They are very organized to what employees do here and are quite nice doing their job such as making car registrations, paying bill to car insurance, etc.

To
Review №63

Great staff! Friendly and attentive.

ni
Review №64

👍

Je
Review №65

Great! Very good for me.

Fr
Review №66

Very good insurance agency. Their customer service is the best.

ke
Review №67

Im so happy didn’t have to wait at the DMV they did absolutely everything for me registered my car and great price on insurance

Di
Review №68

After joining I wouldnt go anywhere else. My experience with Gorman insurance has been nothing but positive from from day one. They have saved me a lot while still keeping the same policy.

Cr
Review №69

The worst service and the gentlemen who work there are rude and with attitude.

Ke
Review №70

So rude and not professional

Fe
Review №71

Great customer service! Totally recommend this place!

D.
Review №72

Amazing people that truly care!

Ra
Review №73

Best place for insurance

Lu
Review №74

Good

J
Review №75

Awesome staff!

Ri
Review №76

Very rude people, they dont like help the right people.

Pa
Review №77

Nice people

ki
Review №78

Dream come true

Ce
Review №79

Jenna

Ig
Review №80

Nothing

Ja
Review №81

Hi Mom :)

ri
Review №82

A perfect place for all mundu

Yu
Review №83

Excellent service. Very competent and attentive professionals.

Vi
Review №84

Very good service catered in Spanish Portuguese and English ... friendly people that make you feel very comfortable as they try to provide you with the best they can. .They provide you with the best insurance prices and explain any question to you in detail.Sometimes it stays a bit crowded but it is worth waiting to be well attended and that you are helped properly attended ... Thank you Gorman staff ..!

Ma
Review №85

Excellent place

Gi
Review №86

Best insurance company in the area!

Fe
Review №87

GREAT

Le
Review №88

Goog

Information
1 Photos
88 Comments
4.6 Rating
  • Address:186 Broadway, Chelsea, MA 02150, United States
  • Site:http://gormanins.com/
  • Phone:+1 617-884-2700
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Similar organizations