Went on to purchase a brake light and asked for assistant from the older gentleman at the center. He nods his head follows me outside and lights up a cigarette. Dont go in the early morning. Evening has friendlier and helpful staff.

Great customer service. Although I wasnt able to get the help I needed to buy the correct items because they were so busy (not their fault!!) my return was handled quickly and very nicely. Thank you!!!

I want to thank JT he was awesome he went went above and beyond his job. Helped my parts tow truck and mechanic at great rate. Thanks again.

Whats Understood Dont need to be said. Please Read my pictures. AutoZone, a place I go for my auto needs. And the staff here is awesome especially Ms. Vet she know this place inside and out and knowledgeable about what is looking for, or what you may need for your Auto Care. Have a beautiful blessed day ❤️

Quick service 🙂👍🏽👍🏽 had to get a diagnostic done in 5 minutes

Everyone just stands around talks or is on their phone and just stares at you even though you’re standing there waiting for help and try talking to them they just ignore you. Worst customer service ever. Not to mention when I ask them do you know if you carry a specific product he says if it’s on the shelf than we do if not then I don’t know. Good job on knowing what you actually carry and you store.

Courteous service. Parts are usually in stock. Covid-19 regulations are followed here, so be courteous and wear your mask.

Didnt know how to put bulb in brake light .

Ask if they knew how to reset a tire pressure and instead of saying they didn’t know how to do it he lied and said you don’t have to even tho you can reset it was rude about it.

Friendly and helpful service, had all of the parts that I needed👍🏾

Very good service and i love the reward program.

Good costumers service

They seemed alittle understaffed when I went. Only had one register open.

Been treated immediately and the staff was professional and helpful.

Very clean very friendly and very knowledgeable

Didnt know what they were doing and gave me the wrong parts for my vehicle

Autozone on walden near Galleria is amazingly helpful for DIY projects. Great service.Also their location on Union rd near catalyst is great.

Not bad

Nice workers

Great selection, friendly service

Poor customer service

Good services

Very helpful. I personally like the other location I have my account with. The staff at this location is knowledgeable but could do more to help the customers.

This location is very convenient, clean, and organized. The employees are very helpful and knowledgeable. I like the prices of the items being offered, very reasonable. Ask about their members reward card, after so many purchases you receive $20 credit.

Great! Friendly and helpful staff.

Looked on line for car visor, shows they have them. When we got there they said we dont carry them. What a wasted trip

Always one of the best places to get car parts, tools and all of that. Sometimes friendly but mean service and pretty wide selection. Rockauto is better

Some employees know exactly what you need and others dont even know where things are in the store

Very good service went because i had a brake light out. And they even installed it for me. Just want to say thanks again!!!

The guy that helped me out was fantastic! Super helpful!

The manager is terrible, asked about parts to my car didn’t even attempt to help!!

Always helped me out. No matter what I needed to finish the job.

Had a bad experience. Rep did not want to seem to help me with battery replacement. The battery just was jumped a few times this month and the Rep cave me attitude because I think he did not want to install.

Worker was rude and extremely unhelpful! When I asked her what kind of headlights my truck needed she rudely said did you look it up? Instead of just helping me hind it. I had no idea what I was looking for. Well NEVER SHOP THERE AGAIN. Nor will friends and family.

Just about all the Auto Zones are very nice and polite and willing to help you with whatever you need help with very pleasant place to shop

Knew exactly what I was talking about and got me the specialty tool right away. Was a pleasure to see Linda from the Walden store as well. VERY knowledgeable staff.

Horrible customer service old man behind counter mocked me because I didnt know what type of part I wanted.Rude didnt respond to my questions Ended up taking purchase back because I couldnt put part on broke part on my car I was trying to replace.All because of laziness on their part Stay away from this place unless you want to be treated like a POS

Good customer service. Just dont call them. Put you on hold for a long time. Good prices.

Very good 👍 great! service New workers . better than the poor service they use to have.

What can I say its auto zone theyre not big on customer service.

This store never has what I need, they always send me to another store, just one bad thing is one of their employees, grumpy man always talks with attitude and grabs things out of your hand with anger.

Had a battery replaced. The lady who helped install my new car battery was extremely helpful and gave me a better discount than what my coupon was for. Very appreciated and will definitely be back for any car needs.

They couldnt find a simple part that I needed. They need a better computer system. I didnt bring my phone and they wanted me to go home and look it up. I went to a different store instead. Their boss blocks the internet, so they couldnt look it up like I did.

Friendly service

The girls that work there no more than the guys especially on Bailey Jesse and Helen are great

I had an alternator that needed testing. I wait in line and when i reach the counter. The CSR says I aint doing that today. And then after I am leaving another customer cones in and says i called about alternator testing the counter person says yes bring it right over here. Not very professional but i guess its the neighborhood.

Not so knowledgeable about fixing cars but they make up for it with good attitude i suppose but lol but my car parts always 9n deck

Typical auto parts store convenient location.

I love it the services was good and they was very polite

It was long lasting and good price!

Staff was very helpful I was in and out very quick thank you guys very much 🤔😀

They are always so helpful.

Great place for parts if you have mechanic skills

Had what I needed help me find it

Asked to get help to put a side mirror on my car and the staff complained about it was very dismissive. Don’t go in smelling like “weed”, you get any help from these weirdos. Very unprofessional staff.

Best store ever n they r very helpful and nice people

Its a decent buffet for the price!

Great service, very informative PSM Manager, Dan. Go see Dan very.honest and knows his stuff.

Good place if you need in a hurry....

Knowledgeable people, good assortment of things

I liked this place a lot they help me out big-time

Very knowledgeable associates, knew exactly what part I needed!

Staff was very helpfull in assisting me in finding the parts i need. I dont feel judged looking for parts and asking questions. I always come here for parts.

Did not have ignition relay for my 2006 Saturn Vue 4cyl. Manager was impolite, suggested that my car was old. Duh, of course its old, thats why Im looking for parts. Auto parts stores are literally catering to people with old cars that need parts. I thought his attitude was very bad. Their major competitor was able to sell me the part with no hassle.

I brought a radiator lost my reciept went back for them to print me another on walden buffalo n.y closer to harlem to summit to my insurance agency. They system couldnt find my reciept but shows on there computer i brought it there and the date i cant get reembursted with no reciept i asked if they could verify to my insurance that i did buy it and how much i pay they say he cant wow im done

They are always willing to help.

Fast service. Smart employees.

Was treated horribly by an employee. I came in to exchange a broken tool we recently purchased which has a lifetime warranty. The man taking care of the exchange was very grumpy and callous, he was even eating during our interaction. Completely unprofessional. The worst part however, was that once he was done with everything, he gestured at me with his arms for me to leave. Aggressively waving his arms up towards me, literally “shooshing” me out to leave the store.. and I did absolutely nothing to provoke this kind of behavior. Unacceptable.

Great service

They were so helpful! The nice man found me everything I needed [I had NO clue what or where to look] The prices are good also!

Great service and knowledgeable staff vast varity of car parts and accessories.

Very friendly and knowledgeable staff.

The workers here are not that motivated or knowledgeable

Most helpful staff. They go above and beyond

Nice place to find your car needs

Wow, Manager Kay C...Is AWESOME!!! She definitely earned the title of Manager!!

Great prices on brakes..lifetime warranty🤙

Called ahead looking for headlight bulbs. Person who answered phone said they had many in stock for my model car and could help me install. Drove to store and they said they not only didn’t have them but if they did, they wouldn’t help me install them. Got my bulbs at a nearby NAPA!

Friendly staff and good prices for a local place.

Was very helpful and polite ⭐⭐⭐⭐⭐

Fast service, found what I needed. I was in and out quick.

Quick, quiet and effective. Love this auto zone the most.

People in places very nice and helpful.

Renley help me with a problem I got from them from 2 months ago they fix the for reliable

Always has the best parts at the best prices

Loved the employees. Knowledgeable and so helpful.

Awesome service bought a break light and they put it in for me

Very helpful with ordering auto parts

Good service abd knowledgeable staff

Good service OK parts

They are okay. Service is a little slow and sometimes it feels like the employees dont know what they are talking about

They are always so helpful and friendly

Its a good place to get parts

**2 years later I went back and things have changed!! Everyone there was committed to customer service and when I explained my previous experience, they knew exactly who it was and promised it wouldnt happen again!!** I looked up the part I needed on their website and it was wrong. I looked in my owners manual prior to going to the store and advised the man helping me, and he said I should go with what their site said. It was wrong. When I returned, the man was rude about it as was the manager.

Its was easy to find lol

Had to pop into autozone for bike repairs. Im glad they had the stuff I needed.

Always great service

They always have the parts I need and if they dont they will source them for you.

Great customer service

Anytime Ive been there, theyve had what I needed, and they were quite friendly.