user
Donna Carey - State Farm Insurance Agent
1045 George Urban Blvd, Cheektowaga, NY 14225, United States
Appearance

Comments
To
Review №1

We have been with Donna for over 20 years. We joke that shes watched us grow... shes become like extended family simply by being so helpful, so kind, so knowledgeable, honest, and personable. Our parents and children are also Donnas clients and equally happy. State Farm is an excellent insurance company for all insurance needs, but a stellar agent such as Donna is the heart of what keeps us unable to imagine shopping for insurance any place else.

Am
Review №2

We have been customers with Donna Carey for years and have always been so pleased with their customer service, but this week they truly exceeded our expectations. On Friday at 4:30pm my college bound son was informed by his apartment complex that he would need to provide a copy of renters insurance before he could move into his new apartment. This information came approximately 17hours before we were to leave. A frantic and panicked phone call to State Farm ensued. With only 30 minutes before closing Jeffery took incredible care of us! Put the policy together and emailed a copy to me and the apartment complex. The whole process was done in 10 minutes. We can’t say enough nice things about how kind and responsive Jeffery was in this situation. He even let me yell and complain! This is what great customer service looks like!! Thank you!

CM
Review №3

Sandra and Donna are wonderful. They respond immediately, answer all questions and they especially tried to get the best policy for my familys car and home insurance needs. Quality care for sure 👍👍

Da
Review №4

Donna is excellent. Always helpful and very responsive when issues arise and help is needed. I have a business relationship with Donna for over 20 years now and the level of service and professionalism has been consistent over the entire time.

Ke
Review №5

Donna is fantastic! She’ll make sure you have the coverage that’s right for you and does what she can to get a great price. Very personable and easy to talk to or ask questions.

Ga
Review №6

My wife and I have been associated with Donna Carey and the office staff for over fifteen years. We respect their diligent, straightforward approach to our insurance needs. Attributes like dependability, responsibility, accountability and professionalism are at the core of any successful organization. This office has all these traits and therefore would be outstanding representatives for anyone seeking a responsive insurance agency.

Sh
Review №7

Donna Carey and her office, are extremely professional, honest and knowledgeable in every aspect of insurance. Donna has been our agent for all of our policies for over six years, and we are extremely impressed with the care her and her staff have given us. They are always quick to respond with assistance and answers. Highly recommended!!!

Me
Review №8

Ive had State Farm for quite some time now, I want to say, 8+ years and Donna Careys office is the only one I will deal with. I could easily go somewhere else, but its hard finding people like the ones at this office. If youre in the market for getting insurance, or thinking about switching your insurance company, I would highly recommend going to go see Donna!

Jo
Review №9

Recently moved back to my hometown. Had the pleasure of working with Sandy for my insurance needs. She is patient, kind, understanding and extremely knowledgeable. Thanks for all your hard work with my transition.

Gr
Review №10

They were very professional and knowledgeable. Our agent, Sandy, was very helpful, easy to deal with. And less expensive than my former carrier

El
Review №11

Donna is not only knowledgeable but caring also. This is also evident in her staff. It is always a pleasure to either speak with them and Donna or to stop in to visit. She definitely puts the good in “good neighbor.”

Ro
Review №12

I was outraged when we received our auto and homeowners renewal policies from our previous insurance company. Almost an $800 increase in premiums. We have no claims, no points, no accidents and nothing had changed. I brought our policies into State Farm and asked Jeff Plummer if he can get us a better rate for the same coverage. Well 20 minutes later, we are saving $1600.00 for the year! We are so thankful they could help. New customers for life!

Al
Review №13

Donna was extremely kind and so easy to work with. Communication was clear and she made sure I understood the entire process. I am now saving a ton of money that I didnt realize Ive just been throwing away. I highly recommend giving her a call! 5 stars. 10/10 experience. :)

Ca
Review №14

Ive been with Donna since I was 17. Donna and her staff are responsive, knowledgeable, fair, and completely in it for the customer. Actually, I dont feel like a customer, I feel like a friend. I am grateful to have them on my side.

Ea
Review №15

We are a collision shop who deals with insurance companies on a daily basis. Working with Donna and State Farm was a pleasure.The whole claim was processed seamlessly from beginning to end.Which helps make our mutual customer VERY happy. Thanks Donna!

Co
Review №16

I have known Donna Carey for many years and very grateful for her professionalism. her knowledge in everything I need in insurance, the respect she always gives in everything I ask or need to know. No matter when I call I know things will be ok. Return calls are quick. Im happy to have her as my agent. Before covid 19, this agent always made time for me to come in and help explain what I need to know. Now she is there by phone if ever needed.Im happy for State Farm being my insurance place and for Donna Carey for being my agent. Very much I appreciate everything.Office staff are also wonderful. Patient and smiles make it comfortable to do business there.Thank youColleen

Ti
Review №17

I have been with Donna Careys State Farm Agency since day one! Donna and her team offer what others dont, personalized service. I called her today and she answered on the first ring and addressed me by name. She promptly followed the call with an email of the information I needed while waiting at the DMV. Thanks Donna!

Da
Review №18

Mrs.Donna Carey was very assertive and made sure all my needs were met very well, very professional and careful and loves her job as well as I do to have her and her company as my agency. ❤️❤️

Ma
Review №19

Donna and her team are the best! Friendly, caring and efficient. They have helped me take care of all my insurance needs, and always with a smile. Thank you Donna!

Bi
Review №20

Donna is extremely professional and easy to work with. I was able to save money and get better insurance than I had previously, with my auto and home insurance. Highly recommended!

BS
Review №21

Sandy was more than accommodating with my abnormal situation, very knowledgeable and efficient.A++ from me

Gi
Review №22

The Best!! Very quick to respond and easy to work with.

Al
Review №23

I’ve been with Donna Carey for many years and am always happy with their service. I always recommend them to my friends.

Me
Review №24

Donna Carey State Farm provides top notch customer service and will help you with all of your insurance needs! She is kind, honest, and most of all dependable. If you are looking for a trustworthy insurance agent who will always have your back and make sure you and your family are protected/taken care of - call her!

Ka
Review №25

I’ve been with Donna Carey since I was 16 years old. Her and her staff are amazing and if ever I had an issue, she was right there to help me out!

St
Review №26

I have been with Donna Careys office since I bought my home back in 2012 and have received phenomenal service from Donna and her staff and continue to carry my policy with them. They came highly recommended to me and I highly recommend them to others!

Da
Review №27

I have had my insurance here for over 5 years and I couldnt be happier. They are so nice and helpful. I would definitely recommend going through Donna Carey for your insurance and I have told all of my friends!

Jo
Review №28

I had them for about 7 months all was well then came a time that my policy was set to expire I was told one thing by corporate and then the agent told me a different story which led to my insurance lapse in so I lost my continued coverage I also had to turn my my plates in and then when my wife was in an accident they did nothing to help the process the accident happened on the 8th of February only today (3/1/17) after I got nasty with corporate did they finally give me the information and policy number to whom of the person we were in an accident with their custumer service was beyond subpar they also let my homeowners insurance cancel over $32.22 the agent never called me and said hey this was left out of your payment you want to hurry up and pay this before your homeowners insurance cancels. In which I went to file a claim for damage to my house during the last wind storm. State Farm customer service is horrendous I really implore you to find your insurance somewhere else. Very disappointed and sick to my stomach the way they screw you over and are unwilling to do anything to fix theyre mistakes. Ive also cought them in numerous lies in which I have brought to the attention of the New York state district attorney. They were busted in the past for shady practices, nothing has changed

Ga
Review №29

They have good people.

Sa
Review №30

Been a client for 20 years and I will never change Donna is the best. Hands down

As
Review №31

Very nice people

Information
1 Photos
31 Comments
4.2 Rating
  • Address:1045 George Urban Blvd, Cheektowaga, NY 14225, United States
  • Site:https://www.donnacareyinsurance.com/?cmpid=cb38_blm_0001
  • Phone:+1 716-631-3333
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Similar organizations