Top notch as usual and excellent work! Took it in for paint and they found safety issues in the front end. Fixed it all perfectly without breaking the bank! Up front, honest, and a pleasure to do business with. Taken 4 of our vehicles there, referred my dad, and he is now a loyal customer. We have many more projects and will be back! Before and after. Painted scoop, fenders, and added new stripes.

Great work and great customer service! Ask for Skip!! This company stands behind their work! Thank you! - Mrs. Bell

They did a remarkable job repairing my moms Tesla model 3. Great communication and excellent service.

Ive never used their services here personally but my parents have taken their cars to them multiple times and they have been fantastic. They do really detailed work and their painters are top notch. Kurt, the owner is also really nice and just overall a super cool dude if you get a chance to talk to him. I would highly suggest this shop for your body work needs.

They make it like the accident never happened. Courtesy, competence, and customer service are the hallmarks of Advanced Collision on Jersey Pike in Chattanooga.

Their staff is very helpful. Having your auto damaged is very upsetting but these people will help.

Loved the service, had my truck mirror fixed fast, and they even cleaned up my truck and washed it for me.

Friendly staff. Great communication. Wonderful work. No one likes to have to use a body shop but, if you have to, these are the guys. I had to take my car back for a piece of trim that wasn’t tight and they got right on it and I was out in five minutes. Quality work.

The repairs on my vehicle were completed in a week after I was hit, which isnt bad, but they failed to communicate to me that they would clean out my entire car. I emailed the CEO and he said it was a standard procedure and that we take great care in not misplacing our customers belongings and they are not left unattended while cleaning is happening. Mind you, I was not told to remove any personal items from my car; all I was asked while I was waiting to be picked up was simply do you need a bag? since they saw me taking out a couple bags from the front seat. Nowhere in the paperwork did it state someone would touch all my belongings and place them in my trunk. I called the place on my way home and asked again if they definitely put everything back in - I was told yes and spoken to with an unprofessional attitude as if I was crazy to be concerned at all. It wasnt until I got home I realized they had LIED and some minor items (nothing super crazy important) were MISSING from my car!! I conveyed this to the CEO who never responded to me again; that was over a month ago (March 24). My front fender was the only thing that needed fixed (I had cleaned the front of the car; the back seat and trunk were still emptied despite them not needing to do anything back there) - there was no reason for them to vacuum my entire car, especially if they had kept the windows rolled up while working! I expected a repair and a repair alone; anything else should have been clearly conveyed to me; I would have happily cleaned out my entire car beforehand if I had been told. This happened during a pandemic, which is even worse; the CEO said if you would like to stop by the shop we will be glad to help return your items to their proper locations with your guidance but I said I would not return unless I deemed it necessary to do so due to risk of virus exposure and because I had only found minor items to be missing. Please beware of this business and make sure you ask them every single question you can possibly think of before you leave your vehicle there, since apparently some employees cannot communicate well with customers. I do appreciate the fast response over email and the fact the repairs were done, but they should PLEASE make sure their services are CLEARLY explained to customers before vehicles are dropped off!!

Excellent repairs, professionally managed and most helpful and accommodating.

My car looked brand new when I picked it up with 150,000 miles. Camry that is. Skip in Customer Service was good and my car was cleaned inside and out that I was floored as to the full detailed job they provided. Only had back for a few weeks and hope it continues to hold up. Love it so far!!!

Do a great job. Also have some awesome Porsche sports cars.

Excellent service and workmanship on our vehicle, we would no doubt use them again if needed in the future.

Took my car in for a pre-track inspection. RJ was a huge help getting me in and Austin demonstrated meticulous attention to detail and still got the car on and off the lift in under an hour. Everyone there was incredibly friendly and professional - highly recommend!

A name you can trust 🚘.

Recently experienced our first accident and needed the back of our car repaired. We had no idea what we were doing honestly. Went to Abra for the first estimate. Super professional people. Then I went to Advanced Collision. Super professional people as well and estimate was almost identical. But the guys there had customer service that was off the charts!! They seemed to be more thorough and they went that extra mile to take the time to patiently answer all the questions that I had. Outstanding people!!

Dropped by as my Tesla front bumper needed a minor repair. After a short wait Adam and his crew kindly fixed the damage. They were very knowledgeable and professional. I highly recommend this place.

Fantastic service, very professional and transparent. It gives you a world of confidence to bring in your Kia and see a McLaren, a rare Porsche, and an awesome JDM Toyota off-road van thing all being worked on. Youd better believe that if Tim and the rest of the staff can handle that kinda work, they can do a top-notch job for plebes like us.We were sent in by insurance after being rear-ended, and they made everything very smooth and easy for us. Youd never even know that our car had been scratched now.

Was sent here by Geico to get my car repaired and I’ll have to say, it was the smoothest, most professional experience I’ve ever had with a claim. Friendly staff and my car was repaired quickly and to my complete satisfaction. Highly recommended!

High quality work, delivered when promised.

Skip and his team at Advanced Collision made my repair simple and stress free. They helped me navigate insurance and answered all my questions. Text messaging updates were a great way of keeping me informed on the repair process. Thanks so much!

If you are anywhere near this body shop and have the option to get your vehicle fixed here, do it. These are genuinely some of the best people Ive had the pleasure to meet. I have worked closely with Chris, and Adam for years now and they are the type of people who just do the right thing. In my line of work, I deal with hundreds of body shops. This is the one I trust with my personal vehicle.

Always professional highly recommended

The wait was quick, and the food came even quicker! Great staff, great quality all around. Definitely be back!!!!!!

Good experience in the past. Since nobody was wearing gloves or masks, I went elsewhere.

If your looking for someone to repair your vehicle I highly recommend Advanced Collision my Company car has been rear ended twice within 2 months. They re very courteous, fast and informative I knew what process my vehicle was being repaired with a daily text. My car looks better than new Kevin Ross and Chris Lowe I cannot thank you enough for your service and quick turn around time...................Susan Evans Area Sales Manager 5 Star Homecare

I have used Advanced Collision twice and the experience has been as pleasant and their work is very fantastic both times. I really appreciated the updates via text message and each time my vehicles were completed in less time than expected. I know others who have used them and they were very pleased as well. I highly recommend this company!

Horrible company! Still have not finished the job 2 months later!!! Broke clips on my door trim that now has to be replaced! Didnt even retint the glass they replaced. Had to tell them to do it you! If you value your car, dont take it to them seriously...

This is a awesome body shop !! We just dropped by for an estimate and this is where we got body work done in another accident that wasnt my wifes fault and they did an outstanding job.

I have used Advanced Collision a couple of times. It is always a great experience. This is a top-notch autobody repair shop. Their service and professionalism are second to none. Their work is quick and flawless. My friends and family use them also. I highly recommend Advanced Collision to anyone.

My car got hit and although the damage was not major, it was still very noticeable. I took my car to Advanced Collision and they were very happy to assist me. All the employees are very friendly and did their best to make my unfortunate experience a pleasant one. After my car was repaired, a friend noticed a small chip in the paint under the right tail light. I took my vehicle back and they were again very friendly and happy to repair my vehicle. I would highly recommend them because they did everything to make sure I was satisfied with the work and repairs to my vehicle.

Excellent work, friendly workers, work done properly. Place runs like a well oiled machine.

I brought my Cadillac in after someone working on my house grazed it . Didnt want to go through insurance, and expected to spend around 1000 dollars out of pocket to repair . Jackie, the young lady that looked at my car told me she thought it was just transfer that we could actually get out then and there. She got a towel and some kind of liquid and it was like magic ! All the scrapes were gone and my car was perfect again. They didnt charge me a thing! The integrity and honesty . We all know there are crooks that could have faked a repair and took my money and Im so glad I went to this shop first!! Highly recommend

Excellent quality and service!

Great service. Good work

I was overwhelmed by the customer service at the Jersey Pike location. My estimator, Jackie, was knowledgeable and personable. She also dealt expertly with the insurance company to make sure the claim was handled effectively and efficiently. Jackie made sure my wife and I were kept in the loop with any updates on the repair.

Always excellent results fast.

Advanced collision is most definitely the best body shop in Chattanooga. They specialize in quality, rather than quantity. I thoroughly inspected my car after each repair and just couldnt find anything wrong - perfect color match, perfect texture (orange peel) match, no over-spray anywhere, no tape marks (tape marks were sanded out), no body work/sand marks visible under the paint, spot welds were perfect and looked factory, everything was tight and all the gaps were perfect. They also used only genuine Porsche parts, no aftermarket parts. If you are looking for perfection, go to Advanced collision.

They do what they sayand they email as work is done on your car and answer your question

Great company!! Great people!! Quality work!!

Took my truck in for a small repair to the fiberglass bed from where some kid had hit me. The whole process was painless. Dropped it off Tuesday morning and Thursday afternoon they called and said my truck was ready. Repair looked flawless and when I got my truck I felt a little guilty as they had detailed it inside and out including cleaning my nasty windows. I will definitely recommend the Jersey Pike location to friends and family.

Advanced Collision has awsome customer service and was very pleased with the repair work! I certainly recommend! The turn around time was sooner than promised.

Very efficient and amazing customer service!

Absolutely the BEST service! My car looks great... Im very happy with the whole experience! I will recommend you to all my friends! Thank you!!

My geico claim, geico did a god job..

I took my car in for an estimate Monday morning. The process was quick, and Bill was very helpful in answering my questions. I could tell that they were busy which was confirmed by the staff. I was concerned that I might have to wait for a long time, but they were very quick in their turnaround time. They communicated with me regularly by phone and text alerts, and they delivered on or ahead of the timeline they quoted. When I went to get my car, it looked great; they had detailed it inside and out. I wont take my car anywhere else in the future, and I recommend the same to others.

Superior service and friendly staff. My Passat was repaired like new and returned to me before I knew it. Advanced Collision had me back on the road with no indication that there had ever been an accident. Paint matched perfectly, car was clean, and Karen at the front desk was compassionate and understanding about my distress at being in the accident. She and the staff kept me informed of the progress of the repair, so I always knew where my car was and when I could expect to have it back. I would recommend this shop to anyone.

Advanced Collision was recommended to me by my dealership after a tree fell on my car during a Spring thunderstorm. I have a 2014 Versa Note and the tree fell right on the roof causing major damage. My 4 year old car only had 10,500 miles on it! It was my baby and I was just sick when I saw more tree than car!Advanced Collision is a clean, organized shop and the estimate included two prices. One, if the roof had to be replaced and one without. The dings and dents were all over the car - it was a mess. We discussed the process of repair and replacement parts. I was afraid I wouldnt get a clear coat sealer over the new paint, yet it was all figured in. We set up a day, about 8 working days, for me to bring it back for the repairs. I was told it would take between 10 days and 2 weeks to repair.In 8 working days, I got the call that it was repaired and had been inspected. Thank goodness, I didnt need a new roof!My car looked brand new! They had done a lot of work on it, especially getting the dings/dents out of the roof. Also, aligning the roof to the correct position. It had been knocked a bit sideways.They even vacuumed the inside!I couldnt be more happy! All the work has a Lifetime Guarantee as long as I own it and I keep my cars 20+ years. All the people I dealt with were professional and made sure all my questions were answered. I would very highly recommend them if your vehicle needs repairs.

Easy place to unload the vehicle

Top knotch service and workmanship is what you will find with Advanced Collision! They are friendly, understanding and efficient. I have used Advanced many times in my business as well as personal and have always had a wonderful experience. My vehicles have never even looked as if they have been to a body shop before. If you are looking for the best place to have your vehicle repaired you need to call Advanced! From the owners to the administrative staff to the guys in the shop, you wont find a better place to take your car.

I had very bad experience of leaving my car at Advanced Collisions Jersy Pike, Chattanooga for repair. They have taken almost over 2 weeks from the committed date. Still I am not sure when I will receive my car back. My honda odessy needed rear panel and rear door to be replaced. I can only suggest them to give the best estimates to the customer in terms of date and do not hang them. It is very disappointing that the dates are changed 4 or 5 times or more before the final fix. I dont think I can advise anyone to look forward to this auto body shop.

We took our van here because it had fairly good reviews. And wd had a fairly good experience, with some exceptions. When we arrived, to get an estimate they took pictures. Lucky for us, because in the process, they actually put a dent in our van that was not there when we took it in. I dont know how anyone could have inspected the van and not seen the new dent (as they delivered it to us). They cheerfully fixed it for free. They also had to send it to Honda, and between the two of them, the alarm now randomly goes off in the middle of the day or night.That said, the paint job looks really good. Where they actually did repairs, they did a great job. The van is not quite perfect now, but Im the only one that can see the imperfection. The customer service was great, they always treated us with courtesy and respect, and kept us i formed about its progress. Although the alarm still goes off randomly. That has never been resolved. I cannot decide if i would use them again. I cant believe they made such mistakes, but they also corrected them without any hassle. Not even a little. They simply apologized, and fixed their error.

Advanced Collision performed several repairs to my Lincoln Navigator and the results were perfect! I was pretty amazed by the constant communication around the schedule and sincere interest in my satisfaction.My thanks to the Advanced Collision team on Gunbarrel Road.

I had my Nissan repaired here and they did a awesome job A+

Great customer service and turn around time.Kevin was very helpful with all of my questions and a last minute light issue.

The Jersey Pike location did an excellent job repainting my vehicle. Excellent customer service. They corrected a couple minor issues quickly and without complaint.

Dan Teagues was my service manager and I had an amazing experience with Advance Collision. From the beginning to picking it up I was told every detail and my Audi doors look great they did amazing work.

Done an excellent job on my boyfriends car.

Extremely nice and knowledgeable.

Great coustmer service & repair job alsoI would recommend this place

Great people to work with. Repairs look great. Very professional.

Very nice waiting room and the staff seems very friendly, but I did go elsewhere for the repair I needed as their quote was much more than where I went.

Great service and professional staff.

Great body shop.

Very quick and respectful team. The guy was honest and walked my car twice double checking for anything may have missed.

The best body shop Ive ever been to (and yes Ive been to a few with my 5 deer a year track record) Excellent service amazing and friendly customer service.

If you want your repairs done right and with excellence, bring your vehicle here!

Very quick service and friendly.Easily accessable.

Took out car there when someone backed into it. There was still a dent in it when we got it back so we made them fix it right(which they did not like at all) and when we went to pick it up after that they had switched out a plastic trim piece with a dented one and said thats how it was when they got it. Luckily we had pics of it before and after we showed them they went to the back and put our piece back in.Will never take anything back there again. I thought they were a reputable company, I was way wrong.

My car was serviced at the Jersey Pike location and I couldnd have asked for a better experience! I highly recommend the Advanced Collision team - they were absolutely wonderful!

Friendly people. Very helpful

If they didnt delay so often, theyd be fine. But thats not the case. A problem that shouldve taken a week ends up taking multiple weeks. Its a joke.

Authorized place to fix TESLA body work around this area.

This place do the best work in painting and ojalateria

They kept my car for 6 weeks, when I called to check on progress and get updates about the work the staff was super rude and unhelpful. At one point I was told (when they had had my car for 2 weeks) that they hadn’t started on it, they had no idea when they would and had no idea when it would be done. My accident was on 12/19/17 I didn’t get my car back until 01/26/18. They kept blaming my insurance company for the delay stating that they hadn’t approved the estimate, I received paperwork from my insurance company stating they approved the estimate on 12/28/17 and when I called the body shop to see what was going on I was told that they are a Geico express shop and while they accept business from other insurance companies non-Geico work is not a priority and when a Geico vehicle came in they would stop work on my car to work on it instead. I ended up having to file a complaint with the Better Business Bureau and my insurance company to get the work finished. When my car was finished I noticed that my heat wasn’t working and I had to take my car to the dealership to get looked and and was informed that they didn’t put my car back together correctly and now I have to replace a couple of parts that were damaged when they put the dashboard back on. The dealership is going to fix it under my warranty so it won’t cost me any extra but it is yet another day where I will be without a car. I had problems with the service here, the timeline on the repairs, and now I have problems with the work itself. Do not go to these people.

Did great repair work on our Outlander Sport

They did a nice job repairing my car.

My review (again bc it was deleted) heartbroken!! 2 week old car being repaired for a small dent & scratched bumper-- the car looks horrible. Swirls & trash in the paint, things that werent broken are now broken. I was told by the wonderful receptionist that they wouldnt fix it, even though they warranty their work. Questioned mileage (which was my fault) and apologized but her response was if we want to joyride in something we have Porsches out back. Sorry I dont drive a Porsche but I expect to be treated like my car is worthy of your quality work. The guy in the shop (which didnt work on my car) & the onsite insurance company was excellent & understood my concern bc obviously they arent blind. Honestly, I was happier with the dent & scratch vs what I have now.

Pretty quick at getting everything fixed.

Nice place

Friendly & reasonable.

Just got off the phone with them, and they let me know my car wont be done until next week.Normally this wouldnt be a huge deal, however, this is the third week in a row this has happened. My car has been there almost two months, and they are apparently still having to order parts for it.I know reviews should be based off quality, but this is absolutely unacceptable.

Well pleased with body work.....

So far I have had a good experience with Advanced Collision this go around, very prompt and friendly service after I dropped my car off.

Very good service

Scam artistIf you have a choice go somewhere else.

Not happy with delays